The customer service is always consistent at this location. The men work very hard, are very…read morerespectable, and welcoming. I never feel pressured into purchasing add-on services, as I have experienced at other Jiffy Lube locations. My guy Ty is the man, always taking care of me. Those emailed coupons are always a lifesaver as well.

After coming here for a decade of adequate service, I finally paid the price. $190.49 to change the…read moreoil and two air filters. The technicians left a hose off the air box and an hour later the check engine light comes on. Grand total $740.49 due to their negligence. I've called five time, and talked to GM Koby without resolution. Now I've created a case with the complaint department. I waited three weeks and given adequate notice before giving them a terrible review. Do better.

Brian and staff are wonderful!…read more We had some questions about my BMW failing the inspection and he was super clear with next steps and what the state rules are. This was helpful as we just had a to clean a few things up and the car passed on the next visit. I also appreciated them allowing me to have my tires delivered and they put them on. My wheels didn't see a scratch. This cannot be said for a lot of tire places especially down in the Towson/Lutherville area. We're car people so going somewhere new is always scary but we needed that inspection before we PCS'd (Military move). If we were going to still be living here I would absolutely use them again.

1 am extremely disappointed with the service provided at Midas in Owings Mills…read more On multiple occasions, I sent female family members there for something simple: a tire plug. In both instances, the technician claimed there were five to seven nails in the tires. While road hazards do happen, that number raises serious concerns. It feels highly improbable and, frankly, suspicious. Side note:if the nail or scre is in the middle of the tread you're good for a plug! Don't let snake oil salesman tell you need new tires. Witness the tire removal and test process. Don't trust their practices. The end result? Nearly $800 for two tires and an alignment, justified with statements like, "It's standard to do it, miss." That explanation came across as dismissive and condescending. It is difficult not to feel that women are being upsold or pressured into unnecessary services at this location. To make matters worse, one of my family members was sent away during a snowstorm with the remaining two tires underinflated. She then had to stop at Royal Farms down the street and pay to inflate them herself. That is unarcentable and uinsafe. My concern is simple: customers -- particularly women -- should not feel taken advantage of or pressured into expensive repairs without clear, transparent justification. If you choose to go here, I strongly recommend closely observing the work being done and asking detailed questions before approving additional services. This experience has left a very bad impression. Professionalism, transparency, and customer safety should never be optional. -V(for the wommen in America review) P.s. I'm a guy writing this at the request of my female friends saying I shouldn't! I have been exposed to the inner workings of the automotive industry for 32 years and men specifically are taking advantage of women! My family members is where I draw the line. I'm calling you out and hope women listen to this and make more selective decisions! If you need assistance, reach out to us and we can help you avoid this!

Not recommended. Inspection Highly expensive and estimates are also way above other placesread more

I scheduled an oil change and tire rotation they if I was dropping off or waiting when scheduling…read morethe service online. I asked to wait. Well went there this morning to get the service and was told I could not wait. When I said that I could not get a ride he stated well that is our policy. They need to change the website, this is not an acceptable practice to not warn the customer till they arrive.

Zero stars if I could…read more On Saturday, we brought a federal government fleet vehicle to this Jiffy Lube location on York Road for a routine oil change. The service receipt listed Kai and Darryl B as the technicians. Monday morning, while turning onto FDA Boulevard en route to Silver Spring ( nearly an hour away), the vehicle experienced a critical failure. Multiple warning lights illuminated simultaneously, and the engine began to smoke. Upon inspection, the vehicle was found to be completely out of oil. This created an immediate safety hazard and left us stranded roadside. We were forced to coordinate alternate transportation via another fleet vehicle to reach our destination, and ultimately had to obtain a loaner vehicle due to the condition of the van. This incident reflects a serious failure in basic service execution and raises significant concerns regarding whether the oil change was properly completed at all. The level of negligence involved placed occupants at risk and could have resulted in severe engine damage. This experience demonstrates a complete lack of quality control and regard for customer safety. I strongly caution others against trusting this location with their vehicle. This matter is being documented and may be escalated further due to the potential liability and safety implications involved.

Really can't complain about a business that does exactly what I am asking them to do without trying…read moreto sell me more. This is what I get when I bring my vehicles to Jiffy Lube for oil changes. Jiffy Lube doesn't require an appointment. A lot of the time I base my visits on driving by and seeing there isn't a line. Usually I am in and out in less than 30 minutes. Jiffy Lube changes my oil, lets me know what else they may have noticed during the change but don't really try to sell me things I wasn't planning on when I came in. This is a far cry from other quick oil change places I've visited in the past. Price wise, Jiffy Lube seems comparable to other businesses in the area that specialize in fast oil changes. I will continue to visit this place for my oil change needs until they give me a reason not to.

I was not impressed with my experience at the Jiffy Lube in Cockeysville, owned by Frank Fulco…read more I had a basic oil change and it was $93 including tax, which is ridiculous. Within five minutes of me sitting in the lounge, the technician, Lamar brings in my cabin filter and says I need a new one. I couldn't even understand what he was saying he was mumbling so bad. I had him repeat it. He said "cabin filter". I looked at the dirty filter and said "how much will that be?". He said $49.99. I said "no thank you". I looked up the filter on Amazon and it was $11 and will be at my house today (overnight). The representatives of this Jiffy Lube were less than impressive and courteous. When I got in my car, it smelled like marijuana. Some people might like that smell, I do not. Then as I was driving home the entire front of my car was smoking. When I pulled in the driveway, my husband came out and said "what the hell?", you just had an oil change and paid $93. So he called the store and whoever answered the phone and spoke to him basically said "there was nothing wrong with the oil change service provided , the new oil filter they put in or the service performed. That was it and they hung up. My husband was furious and he said to me "they absolutely could careless". Needless to say, we won't go back to Jiffy Lube anywhere ever again.

I love this location! Everyone is always friendly and knowledgeable.They got me in & out fast.They…read morewere out of the filters for my car but ordered it and had it in less than an hour.Dan ,Ian & Aaron were very helpful! Thanks Guys.

Always willing to help. Very efficient shop with friendly staff. They handled my recent flat tire…read morereplacement promptly. Truly a professional operation. After many years of dealing with Brooks Huff, I have never had a bad experience.

Just took a car here for pre-purchase inspection. They were so thorough, caught stuff the CPO…read moreinspection missed, and were willing to show me what was going on and talk me thru it, and also talk about options and ways forward. They treated me with respect and kindness. I'm so thankful for them and will definitely be coming back!

I got a flat tire and had my car towed to this location. Erik was extremely helpful and kind as I…read moresorted through a very challenging ordeal with my car. Because I did not have a key to unlock my wheel to replace the flat tire I was looking at my car being in the shop for two days until I could order one from the dealer. Luckily, Mike was able to remove the wheel lock off causing him to break his socket - he really saved the day! Ryan then replaced the tire quickly and I was on my way. I had to come back the next day for them to install a couple lug nuts and they expedited the repair putting me ahead of the other customers who were there before me and completed it in about 15 minutes. I cannot be more appreciative of their wonderful customer service and reasonable prices. I'm always wary of commercial car repair shops because I assume they will price gouge you. But this was a wonderful experience and I will go to this location in particular for future service.

We have gone to Mr. Tire in Cockeysville for many vehicles. Recently my son scheduled a visit and…read morewas given an appointment. After looking at his tires they said he needed 4 new tires. He knew 2 were bad and the other two were replaced by Mr. Tire just a few years ago. When he walked out, they rushed after him. I have never experienced this kind o 'up selling' but it was poor service.

I have been using Merchants near my home for years. Matthew Gear always helped me with my car…read more . When Matthew transferred to NTB on York Road in Timonium next to Best Buy, I switched to his new store. NTB is owned by the same company as Merchants. . At the new location, I met Bill, Mike, and some of the employees. They are all knowledgeable, friendly, fair with pricing, and I personally trust what they tell me to get repaired. . I have worked on my cars and trucks over the years. Changing brakes, alternators, oil, and many other parts. When I get recommendations about what can be repaired, and then they say what really needs to be repaired, I have always agreed with what they recommend. . I have had my current car since 2008, ten years. Still running great, and more importantly, I have never had an issue on the road. . I am not affiliated with NTB, Merchants, or any other related companies. I am just a customer who trusts the employees at this location. I traveled a half hour to get my service done at this location. I am currently in their TV room having my car updated with a new part for preventative maintenance. . Thank you for reading this review. Michael Rosner.

Kevin and Cam has this place running smoothly with quick service and professionalism. I got updates…read moreon each step of my car's battery installation and price upfront (which was slightly less than dealership price). And this was with a good amount of people getting services, too! 10 out of 10

I really wanted to like these guys. My mom seems enamored with the place (but she's 91). I had a…read moreproblem with my Volvo S40. Heard a strange scraping noise under the hood and to the left ...and ask them to check it out. They claimed... no problem found, but still charged $100.00. A week later a real Volvo mechanic found the actual problem and fixed it accordingly. Now my mom's Volvo has a defective left rear window. Their estimate... $600.00. Checked again with the other shop.... $100.00 to rehang the window but also said I could probably do it myself. Maybe it's all a fluke. Maybe mom misunderstood. But I guess I'm still po'd about that wasted hundred dollars.

I'm new to this area and needed to find a mechanic; I talked with 3 people and they all recommended…read moreAdolph's! I left my car the night before and they called me when it was ready, no problems, everything done well and they used a better oil. They also told me I only need to come every 5000 miles; my prior mechanic had me coming every 3000 miles. I liked the people and the work, very professional, kind, pleasant and very helpful too. I had another problem _ I needed to have the metal bars (to hold the hanging folders ) shorter to fit into my file cabinet and they so very kindly did that for me! What a life saver! I'd have spent endless hours trying to do it myself and not succeeded. If you want the real thing - honest, thorough, competent auto service, - go to Bob and Brian at Adolph's! They will treat your car as if it were there own, and treat you just as well. A well deserved 5 star rating!

A totally positive experience. Chris was the contact, who exhibited great flexibility in meeting my…read morechanging schedule. While the work was pretty simple, a CVT transmission drain and fill, he happily agreed to substitute OEM fluid for the aftermarket product. Tyre's performed the work under budget, and checked my front brake pads at my request. I couldn't be happier, and will return. A model automotive service business.

We own a 1999 Honda Accord that we LOVE. This girl is 26 years old and running strong. She did…read moreneed some diagnostics though and our usual mechanic has been mediocre lately. Finding Tyre's on Yelp, we got her in right away and the customer service here was fantastic. They took care of an oil change and recommended some maintenance - no pressure and no sales pitch. They even gave us a new customer discount for finding them on Yelp. We are now recommending this place to all of our family and friends. Trustworthy, quality work, quick and efficient. Five stars all around!