Cancel

    Open app

    Search

    Firestone Complete Auto Care

    2.6 (51 reviews)
    Open 7:00 am - 7:00 pm

    Services - Firestone Complete Auto Care

    Vehicle battery testing

    Check engine light

    Engine oil light diagnosis

    34 More Services

    Auto general diagnosis

    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto maintenance

    Auto fluids and filters maintenance

    Fuel system cleaning

    Oil changes

    Auto wheel alignment

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto exhaust repair

    Auto HVAC repair

    Auto light repair

    Auto steering and suspension repair

    Auto transmission repair

    Auto wheel and tire repair

    Auto regulator replacement

    Auto switch replacement

    Auto windows and mirrors repair

    Routine automotive maintenance

    Transmission leak inspection

    Auto battery and fluid recycling

    Tire balancing

    Tire installation

    Tire repair

    Tire rotation

    Tire Pressure Monitoring System repair

    Wheel alignment

    Windshield wiper replacement

    Firestone Complete Auto Care Tires Photos

    More like Firestone Complete Auto Care

    Recommended Reviews - Firestone Complete Auto Care

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Hilarious!!!

    The absolute worst place ever!! Made an appointment to get my AC checked.. they called me and asked me to bring it in early.. which I did. I sat for an hour and a half and they still hadn't even looked at my car. I said I would leave it and they could call me. An hour later I receive a call and a quote I said ok.. I guess I have to do it. I promptly hung up and started calling multiple places to see if this was a fair price. I was told NO! Over charge by about $110 dollars. I called back and said.. don't do it!! I was then told that the quote I was given was short by $55. I said that was insane!!! That I felt like they were trying to hustle me. Miraculously the price came down nearly $90 from the second quote. At this point I'm exhausted and just want my AC repaired (it was blowing cool.. just not cold on a 95 degree day) ...an hour and 20 minutes later I receive a call that there is a problem with their Freon machine. I am told this is an error code they have never seen before... (mind you this call was received 35min after they saw it) now on my way to pick up a car after spending $40 in Uber rides and having my car sit there for 4 plus hours and it still isn't fixed!! This place is shady AF!! Avoid at all cost!! ZERO stars!!! It forced me to give a Star to post this about this despicable place! Oh and on an added note.. they bled the Freon so my car is even hotter than when I dropped it off!! Waiting to hear from Firestone Corporate.. not holding my breath!

    Set an appointment online and received an email that states "If your requested appointment date becomes unavailable, we will contact you directly to discuss rescheduling to a time that's convenient for you." Show up for my appointment and they claim they don't have one and it would be a few hours or tomorrow before they could help me. Have appointment availability online that apparently don't actually exist.

    See all

    12 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Business owner information

    Photo of Bridgestone S.

    Bridgestone S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Business owner information

    Photo of Bridgestone S.

    Bridgestone S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Business owner information

    Photo of Bridgestone S.

    Bridgestone S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Business owner information

    Photo of Bridgestone S.

    Bridgestone S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Business owner information

    Photo of Bridgestone S.

    Bridgestone S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Dan S.
    0
    17
    1

    11 years ago

    Business owner information

    Photo of Bridgestone S.

    Bridgestone S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Business owner information

    Photo of Bridgestone S.

    Bridgestone S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Business owner information

    Photo of Bridgestone S.

    Bridgestone S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Business owner information

    Photo of Bridgestone S.

    Bridgestone S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 2 of 2

    Ask the Community - Firestone Complete Auto Care

    Review Highlights - Firestone Complete Auto Care

    Customer Service is very important to me & Terrell is the "Webster's Dictionary" example of customer service!

    Mentioned in 4 reviews

    Read more highlights

    Hillen Tire and Auto Service Tire Pros

    Hillen Tire and Auto Service Tire Pros

    (26 reviews)

    Brian and staff are wonderful!…read more We had some questions about my BMW failing the inspection and he was super clear with next steps and what the state rules are. This was helpful as we just had a to clean a few things up and the car passed on the next visit. I also appreciated them allowing me to have my tires delivered and they put them on. My wheels didn't see a scratch. This cannot be said for a lot of tire places especially down in the Towson/Lutherville area. We're car people so going somewhere new is always scary but we needed that inspection before we PCS'd (Military move). If we were going to still be living here I would absolutely use them again.

    1 am extremely disappointed with the service provided at Midas in Owings Mills…read more On multiple occasions, I sent female family members there for something simple: a tire plug. In both instances, the technician claimed there were five to seven nails in the tires. While road hazards do happen, that number raises serious concerns. It feels highly improbable and, frankly, suspicious. Side note:if the nail or scre is in the middle of the tread you're good for a plug! Don't let snake oil salesman tell you need new tires. Witness the tire removal and test process. Don't trust their practices. The end result? Nearly $800 for two tires and an alignment, justified with statements like, "It's standard to do it, miss." That explanation came across as dismissive and condescending. It is difficult not to feel that women are being upsold or pressured into unnecessary services at this location. To make matters worse, one of my family members was sent away during a snowstorm with the remaining two tires underinflated. She then had to stop at Royal Farms down the street and pay to inflate them herself. That is unarcentable and uinsafe. My concern is simple: customers -- particularly women -- should not feel taken advantage of or pressured into expensive repairs without clear, transparent justification. If you choose to go here, I strongly recommend closely observing the work being done and asking detailed questions before approving additional services. This experience has left a very bad impression. Professionalism, transparency, and customer safety should never be optional. -V(for the wommen in America review) P.s. I'm a guy writing this at the request of my female friends saying I shouldn't! I have been exposed to the inner workings of the automotive industry for 32 years and men specifically are taking advantage of women! My family members is where I draw the line. I'm calling you out and hope women listen to this and make more selective decisions! If you need assistance, reach out to us and we can help you avoid this!

    Jiffy Lube - The building

    Jiffy Lube

    (69 reviews)

    Zero stars if I could…read more On Saturday, we brought a federal government fleet vehicle to this Jiffy Lube location on York Road for a routine oil change. The service receipt listed Kai and Darryl B as the technicians. Monday morning, while turning onto FDA Boulevard en route to Silver Spring ( nearly an hour away), the vehicle experienced a critical failure. Multiple warning lights illuminated simultaneously, and the engine began to smoke. Upon inspection, the vehicle was found to be completely out of oil. This created an immediate safety hazard and left us stranded roadside. We were forced to coordinate alternate transportation via another fleet vehicle to reach our destination, and ultimately had to obtain a loaner vehicle due to the condition of the van. This incident reflects a serious failure in basic service execution and raises significant concerns regarding whether the oil change was properly completed at all. The level of negligence involved placed occupants at risk and could have resulted in severe engine damage. This experience demonstrates a complete lack of quality control and regard for customer safety. I strongly caution others against trusting this location with their vehicle. This matter is being documented and may be escalated further due to the potential liability and safety implications involved.

    Really can't complain about a business that does exactly what I am asking them to do without trying…read moreto sell me more. This is what I get when I bring my vehicles to Jiffy Lube for oil changes. Jiffy Lube doesn't require an appointment. A lot of the time I base my visits on driving by and seeing there isn't a line. Usually I am in and out in less than 30 minutes. Jiffy Lube changes my oil, lets me know what else they may have noticed during the change but don't really try to sell me things I wasn't planning on when I came in. This is a far cry from other quick oil change places I've visited in the past. Price wise, Jiffy Lube seems comparable to other businesses in the area that specialize in fast oil changes. I will continue to visit this place for my oil change needs until they give me a reason not to.

    Jiffy Lube

    Jiffy Lube

    (55 reviews)

    I was not impressed with my experience at the Jiffy Lube in Cockeysville, owned by Frank Fulco…read more I had a basic oil change and it was $93 including tax, which is ridiculous. Within five minutes of me sitting in the lounge, the technician, Lamar brings in my cabin filter and says I need a new one. I couldn't even understand what he was saying he was mumbling so bad. I had him repeat it. He said "cabin filter". I looked at the dirty filter and said "how much will that be?". He said $49.99. I said "no thank you". I looked up the filter on Amazon and it was $11 and will be at my house today (overnight). The representatives of this Jiffy Lube were less than impressive and courteous. When I got in my car, it smelled like marijuana. Some people might like that smell, I do not. Then as I was driving home the entire front of my car was smoking. When I pulled in the driveway, my husband came out and said "what the hell?", you just had an oil change and paid $93. So he called the store and whoever answered the phone and spoke to him basically said "there was nothing wrong with the oil change service provided , the new oil filter they put in or the service performed. That was it and they hung up. My husband was furious and he said to me "they absolutely could careless". Needless to say, we won't go back to Jiffy Lube anywhere ever again.

    I love this location! Everyone is always friendly and knowledgeable.They got me in & out fast.They…read morewere out of the filters for my car but ordered it and had it in less than an hour.Dan ,Ian & Aaron were very helpful! Thanks Guys.

    NTB - National Tire & Battery - Across the Street on York Rd.

    NTB - National Tire & Battery

    (52 reviews)

    I have been using Merchants near my home for years. Matthew Gear always helped me with my car…read more . When Matthew transferred to NTB on York Road in Timonium next to Best Buy, I switched to his new store. NTB is owned by the same company as Merchants. . At the new location, I met Bill, Mike, and some of the employees. They are all knowledgeable, friendly, fair with pricing, and I personally trust what they tell me to get repaired. . I have worked on my cars and trucks over the years. Changing brakes, alternators, oil, and many other parts. When I get recommendations about what can be repaired, and then they say what really needs to be repaired, I have always agreed with what they recommend. . I have had my current car since 2008, ten years. Still running great, and more importantly, I have never had an issue on the road. . I am not affiliated with NTB, Merchants, or any other related companies. I am just a customer who trusts the employees at this location. I traveled a half hour to get my service done at this location. I am currently in their TV room having my car updated with a new part for preventative maintenance. . Thank you for reading this review. Michael Rosner.

    Kevin and Cam has this place running smoothly with quick service and professionalism. I got updates…read moreon each step of my car's battery installation and price upfront (which was slightly less than dealership price). And this was with a good amount of people getting services, too! 10 out of 10

    Adolph's Citgo

    Adolph's Citgo

    (6 reviews)

    I really wanted to like these guys. My mom seems enamored with the place (but she's 91). I had a…read moreproblem with my Volvo S40. Heard a strange scraping noise under the hood and to the left ...and ask them to check it out. They claimed... no problem found, but still charged $100.00. A week later a real Volvo mechanic found the actual problem and fixed it accordingly. Now my mom's Volvo has a defective left rear window. Their estimate... $600.00. Checked again with the other shop.... $100.00 to rehang the window but also said I could probably do it myself. Maybe it's all a fluke. Maybe mom misunderstood. But I guess I'm still po'd about that wasted hundred dollars.

    I'm new to this area and needed to find a mechanic; I talked with 3 people and they all recommended…read moreAdolph's! I left my car the night before and they called me when it was ready, no problems, everything done well and they used a better oil. They also told me I only need to come every 5000 miles; my prior mechanic had me coming every 3000 miles. I liked the people and the work, very professional, kind, pleasant and very helpful too. I had another problem _ I needed to have the metal bars (to hold the hanging folders ) shorter to fit into my file cabinet and they so very kindly did that for me! What a life saver! I'd have spent endless hours trying to do it myself and not succeeded. If you want the real thing - honest, thorough, competent auto service, - go to Bob and Brian at Adolph's! They will treat your car as if it were there own, and treat you just as well. A well deserved 5 star rating!

    Firestone Complete Auto Care - tires - Updated June 2026

    Loading...
    Loading...
    Loading...