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    Firestone Complete Auto Care

    3.4 (58 reviews)
    Closed 7:00 am - 6:00 pm

    Services - Firestone Complete Auto Care

    Auto brake repair

    Auto engine repair

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    The mechanic greasy fingers on the interior of the door.
    Vania P.

    Absolutely careless about people time and schedule! On Tuesday 9 AM I had an appointment to drop off my vehicle for tire replacement. Anthony told me it will take 4 to 5 hours. What's the purpose of scheduling an appointment?? Anthony suggested for me to come back Friday at 9 AM, which I did. I dropped off my vehicle and he assured me it will take 2.5 hours. Also, before I left, I made sure Anthony had my phone number, he confirmed he did. I didn't hear from anyone until 3 PM, that's when I called the store. Anthony told me "your car has been ready". I asked him how come no one called me? He asked me "do you want pick it up today or tomorrow"? Completely blew over my question, absolutely ignorant and disrespectful. My ride drops me off to pick up my vehicle, which is left outside on a busy shopping center parking lot, unlocked!!! I spoke with Mike Oliver, store manager, he said if something is missing we're not responsible for personal items. I ask him why is my car left unlocked on the shopping center? No answer. I head home and on the drive home, I noticed greasy finger marks on the interior fabric on both front doors. What else could have gone wrong in your store, Mike? How disrespectful to people vehicles. Absolutely disgusting. We pay for your services. Remember that.

    Bad inspection
    Chris C.

    The first time I went to this location I got the lifetime alignment and paid extra to have them go through my truck as it was new to me. They came back with nothing to report. After chewing through the front tires in less than 1000 miles I took it to a different mechanic and they pointed out that the bolt on the uni-ball was backed off. I went back and the customer service guy was very aloof and didn't seem surprised. He said "we wouldn't have checked for that. My wife took her van today. At 4:30 they said it would be done at 5:30. I got there at 6 and had to wait an additional 30 minutes. I was supposed to be somewhere at 6:30.

    This is the CV Axle Firestone installed.  It popped out of the driveline receiver first time the vehicle was placed in 4WD from a stop.

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    7 years ago

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    Lee S.

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    8 years ago

    My dad took my car here to repair breaks and they took excellent care of it, highly recommend.

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    Page 2 of 2

    Ask the Community - Firestone Complete Auto Care

    Review Highlights - Firestone Complete Auto Care

    Jason was very kind and honest, and he showed me the part that the dealership had recommended cleaning.

    Mentioned in 12 reviews

    Read more highlights

    Oceanside Car Clinics

    Oceanside Car Clinics

    4.7
    (156 reviews)

    The Oceanside Car Clinic was the (second) auto. repair shop I called after Niko's Shop at S & R…read moreService Center on Thursday, July 20, 2023 at 4:30 p.m. I wanted to compare different quotes from these two different shops to see the kind of prices that I would be charged on this Brake Light Replacement Service. When I called this Oceanside Car Clinic and I talked to Eric who works for their shop, he told me that he is not at their shop right now. I explained to Eric that I want to get a Free Quote on this Brake Replacement Service that needs to be done on my 1995 Honda Civic DX Coupe Car. I want to know, how much would Eric charge me for this Brake Light Part and how much would he charge for his labor including the sales tax? Eric told me to send him 3 photos of my car and to text message him from the Oceanside Car Clinic's business phone number. Then Eric said he will give me the (price of the Brake Light Part) and he will also give me a FREE Quote on the (Brake Light Replacement Service). I said okay great. Eric's voice sounded really friendly during my cell phone conversation with him on Thursday, June 20, 2023 at 4:30 p. m. I have the proof in posting my photos and my text messages to Eric on my Apple IPhone XR. But it is also very important to write a review to explain the issue, I had with this automotive repair shop. As a Yelp Elite 2023 Reviewer, it is required from me to always tell the Truth with every experience I have with a business. I did send Eric these 3 screenshots on my 1995 Honda Civic DX Coupe Car. I also told Eric that my local automotive repair shop that I am a regular customer at currently is at this Golden Wrench Auto. Shop and I had recently had my car taken in for an oil and filter change with a 22 point inspection from my local auto. repair shop on June 6, 2023 and my car was fine. I had texted Eric all of this information about my car. Then Eric said he will text me back with a price on this Brake Light Replacement Service if I decide I want to have to get this service done at their Oceanside Car Clinic. I waited for Eric's response back to me on Thursday, July 20, 2023. Eric did NOT respond back to my text message to him from my Apple IPhone XR. Eric still had 30 minutes to respond back to my message to him. Eric never got back to me and like he said he would. I see this as (poor customer service) and the Oceanside Car Clinic needs to improve on their customer service skills. I want to let Eric know who works for this shop, you never know who is going to be calling your shop. It can be a Yelp Elite 2023 Reviewer like me or a potential customer. Please next time respond back to that person calling into your shop for a quote on a specific service. My assumption maybe is that since I told Eric I am a loyal customer at my local shop at the Golden Wrench Automotive Shop. It could possibly be that Eric doesn't want to take away another shop's business. I don't really know for sure, because I am not a mind reader. I think Eric should have been more (honest) to me and he should have told me that he will not respond back to me with a Free Quote on this Brake Light Replacement Service. I also learned that when I call around to some other automotive repair shops to compare prices on a specific service that I want a Free Quote on, these other automotive repair shops, they just care about making a profit and they don't care about me. This is my reason to give this Oceanside Car Clinic a (2 star rating). It could have been better. I rarely give a business a poor review. The only time I do give a business a poor rating is to alert that business to improve their customer service. It would be great if their manager or their owner would respond back to my review.

    I went to this place because of their good reviews but I must write this to WARN others. This place…read moreOVERCHARGES you. Brought my Toyota RAV4 2013 asking for fluid flush (transmission fluid and brake fluid) and a brake inspection and tire rotation. My invoice came out to be $800. They charged $165 for brake inspection. I have no words. Tire rotation was $41. I am paying $200 for service that could have been free at other places. I am not saying they shouldn't charge for it, but their prices definitely left me in shock. I am upset. If you want an affordable and reasonably priced place, steer away from this place. See my picture for detailed invoice.

    Nikos Automotive Repair

    Nikos Automotive Repair

    4.9
    (130 reviews)

    Another visit for routine maintenance of one of my vehicles. I haven't been here in a while. Even…read moremore important, I haven't had the need because Niko keeps my F250 (170K miles) truck and Odyssey van (230K miles) dialed in for everyday driving. While waiting in the larger and more comfortable waiting area, I overheard his phone conversation with another customer about another older vehicle. Niko was very understanding of the customer's needs and the customer's very specific desires of service; then I realized, that vehicle was directly in front of the store and too, looking really well maintained. Oh, and now he has the Carfax rating. Top tier. Niko has been doing what he does very well, serving the customer's needs, as he mentioned, without a vacation for 10 years. When is my first review? Just after he opened. OG CritDicks

    Highly recommend Nico's…read more From the moment I scheduled the appointment, everything was smooth, the text message reminders were super helpful, and their communication throughout the entire process was excellent. Everything you could ask for in a mechanic shop friendly, personable, honest and clearly very knowledgeable. They took the time to thoroughly explain the issue with my car in a way that was easy to understand, kept me informed as the work progressed, and never once made me feel pressured into unnecessary repairs. My wife has trusted them for a couple of years now, but this was my first visit after my pre-paid BMW dealership maintenance plan ran out. The work was thorough, high-quality, and fairly priced. It's rare to find a mechanic you can truly trust, and I'm really glad we found them. Highly recommend to anyone looking for honest, skilled, and genuinely kind professionals. Thanks Nico and Rachel!

    Oceanside Auto Repair

    Oceanside Auto Repair

    4.7
    (116 reviews)

    Rick & his crew did a great job! If you need a smog, I…read moredefinitely recommend you bringing your vehicle here! Very reasonably priced too! Ron Z.

    1 star. Do not bring your car here…read more I brought myJeep SRT8 in for a valve cover, oil pan, and crank seal job on 5/8. Got it back 5/13, five days for a two-day quote. It was smoking before I even got back to work. Oil dripping onto the headers. Returned it same day, they re-torqued and sent me home. Still smoking. Dropped it back off 5/14 at 3:10PM. Picked up 5/15. Two lights from the shop my transmission started slipping hard in second gear. Turned right back around. Owner Ricky confirmed the slip on a test drive. His first question was whether I'd done aftermarket work to the transmission, trying to make it my fault before we even got back to the shop. Plugged in a scanner, found an old unrelated stored code, erased it, drove it again. His conclusion: "I don't know what to tell you." I pointed out the transmission was perfect at drop-off. He got angry. Said no one drove it, they only idled it. Then offered to pull camera footage as proof. I said let's go watch it right now. He said he had other things to do. This happened in front of my fiancée and two of his own employees. No intake paperwork was made when I returned the car, no mileage logged for the exact period the transmission failed. What I can tell you is the mileage on my car does not support the story they're telling. A certified third-party inspection from the shop literally 150 feet away documented my transmission passing with zero issues the same morning I dropped off. The oil pan job on the 6.1L HEMI also requires physically moving the transmission for access. They did something and when confronted with the proof, they dodged cameras and kicked me out. BAR complaint filed. Small claims next. Update "Response to Ricky, thank you for responding publicly this actually helps me significantly. You identified yourself here as "Business Manager." When I asked you in person for the owner, you said you were in front of witnesses. That is now publicly documented. Regarding the OBD codes : the stored code found was a historical "lost communication with TCM" event. That is not a transmission mechanical failure code. It is entirely unrelated to active gear slipping. Any qualified technician or BAR investigator will confirm those are two completely different things. Regarding the SRT8 being driven aggressively: on the morning of my drop-off, another shop conducted a certified digital multi-point inspection of my vehicle. 31 of 33 systems passed. Transmission was in the green. The only red flags were the exact leaks I hired you to fix. That inspection is timestamped and on record. A performance vehicle with aggressive driving history does not pass a certified inspection hours before drop-off and then suddenly fail two blocks from your shop after picking up You stated the transmission was not touched. The 6.1L HEMI oil pan job requires the transmission to be lowered for access. It does not need to be fully removed to be disturbed. You also claim no evidence exists linking your repairs to the transmission failure. There is also no intake paperwork from my return visit, meaning no mileage baseline exists for the exact period the failure occurred. That absence of documentation benefits only one party, and it is not me. Your building advertises transmission services. You told me to my face you don't diagnose transmissions. Thank You Sir

    Golden Wrench Automotive

    Golden Wrench Automotive

    4.5
    (168 reviews)

    I had an amazing experience with Golden Wrench. This is truly an honest and trustworthy…read moredealership/mechanic shop. We have been working with Mike and his crew for years and trust them 100%. They consistently go above and beyond to make sure you're satisfied and that your car is properly fixed and safe to drive. I recently had a situation where Hyundai told me I needed to immediately replace my radiator. I felt something was off because I had never had any issues, leaks, or warning signs with it before. Sonny was absolutely amazing--he inspected everything at no cost and reassured me that nothing was wrong and that my car was safe to drive. That kind of honesty and integrity is hard to find these days. If anyone is looking for a reliable, honest mechanic in Oceanside, Mike and Golden Wrench are the way to go.

    My wife was visiting a friend in May and heard rumbling noise in the front end of the car, a RAV4…read more The shop said both CV axles needed replacing, which was done. When she returned home to Washington an axle seal was leaking transmission oil. The shop had told her they would warranty the work even though we live in Washington. When I contacted the shop they said if I could bring the car in they would replace the seal but would not cover work done in Washington. We are not going to drive 2,500 miles to and back from the shop to have a seal replaced. The man at the shop said it was of no benefit to him to pay for repair since we did not live in Vista and were not local customers. He also said we should just live with the leak and keep check on the oil level. We didn't get the golden wrench we got the golden screw.

    Firestone Complete Auto Care - autorepair - Updated August 2026

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