I've been bringing my dog here for daycare and boarding, and overall I've had a really positive…read moreexperience. To be transparent, my very first visit had a few hiccups. I was thankful that they accepted my county vaccination paperwork and that I was able to board my dog privately until she was spayed (which I did complete). There were some initial issues related to camera access and paperwork that were a bit frustrating at the time. The camera issue itself ultimately appeared to be more of a technical problem, but the initial communication at the front desk left me feeling like my concerns weren't fully heard. Looking back, it seems like something that could have been easily clarified with better communication. That said, coming from a customer service background, I believe it's important to give businesses the opportunity to address concerns before forming a final opinion. What really stood out to me was how the management team handled everything. They reached out, listened, and took my concerns seriously. They made the effort to explain, correct, and improve the experience, and followed up in a way that felt genuine and accountable. The issue was addressed quickly, and I truly believe they used the feedback as an opportunity to improve, which I really respect. Since then, I've continued bringing my dog here regularly - including overnight stays - and the difference has been clear. The staff is attentive, kind, and very in tune with the dogs. They recognize her, look forward to seeing her, and consistently keep me informed about how she's doing, including any concerns. She is treated with patience and care. They've also gone above and beyond in ways that meant a lot to me. They honored a daycare promotion I had missed when I first enrolled, and during a recent visit when my dog had been sprayed by a skunk, the team was incredibly attentive and helped clean her thoroughly and thoughtfully. That level of care made a stressful situation so much easier. The facility itself is clean and well-maintained, and the team members who work directly with the dogs genuinely seem to enjoy what they do. I have no doubt that they have the dogs' best interests in mind, even knowing how challenging it can be to manage so many different personalities. No place is perfect, and dogs can be unpredictable, but what matters most to me is how a business responds when something doesn't go as planned. In this case, they made it right, and that's why they've become my go-to for daycare and boarding. I'm very thankful to have found them, and my dog clearly feels comfortable there, which says everything.

After a previous negative experience, my fiancé and I waited several months before bringing our…read moredog, Posie, back to daycare. We decided to give this facility another chance because she genuinely loves playing with other dogs, and daycare seemed very different from overnight boarding. Before returning, we made it very clear to staff that because of our previous experience, we wanted to be contacted immediately about any issues involving Posie, no matter how minor. Staff assured us they would communicate with us, and based on those conversations, we felt comfortable trying daycare again. We had a few uneventful visits, but our most recent experience raised serious concerns and brought back many of the same issues we experienced before. We dropped Posie off around 2:30 PM for Day Camp. Around 3:55 PM, I checked the daycare cameras and noticed that she was nowhere to be found in the large playgroup area that we had paid for. Concerned, we contacted the facility to ask where she was. Initially, we were told that Posie had been placed in a holding area while staff handled transfers and departures. Later, a supervisor called us and explained that because Posie is "rambunctious," she had been separated into holding crates while staff completed other responsibilities. During the conversation, he stated that she had been there since arrival. This was frustrating because it meant our dog had spent a significant portion of her daycare visit separated from the group without our knowledge. Had this been communicated to us, we could have made an informed decision about whether daycare was the right fit that day. What was particularly concerning was that it appeared Posie's situation was only addressed after we noticed she was missing from the cameras and contacted the facility ourselves. While we were still on the phone with staff, we observed Posie being brought back into the play area on a leash. This left us wondering whether she would have remained in the holding area even longer had we not checked the cameras and called. When I expressed concern about how long Posie had been confined, the supervisor focused on correcting my estimate, explaining that because her drop-off was at 2:30 PM, she had "technically" only been there for about 90 minutes. The issue was never whether it was 90 minutes or two hours. The issue was that our dog had spent a significant portion of the daycare session separated from the activities we were paying for without any communication to us. What made the explanation confusing was that Posie has attended daycare here multiple times, and staff had always given us positive feedback about her interactions with other dogs. We had never been told she was disruptive, difficult to manage, or unable to participate in daycare. The first time her behavior was presented as a concern was after we discovered she had been separated from group play, which left us confused by the sudden change in messaging. Another part of the conversation that left me frustrated was when the supervisor told us that it seemed the facility was unable to meet our needs and suggested that perhaps this was not the right place for our dog. We had not yet spoken with management, nor had anyone attempted to address the concerns we were raising before suggesting that we take our business elsewhere. This also brought back concerns from a previous daycare visit. On that occasion, Posie came home with a wound on her leg that our veterinarian indicated was consistent with a bite or tooth abrasion from another dog. Thankfully it was not severe, but the skin was punctured and required monitoring. We were never contacted about the injury, and when we asked staff about it afterward, we were told there was no report of any incident occurring. That previous experience was one of the main reasons we stopped bringing Posie here for several months. We eventually decided to give the facility another chance because she enjoys socializing with other dogs and hoped the prior incident was isolated. Unfortunately, after this most recent experience, many of the same concerns resurfaced. Another concern is the overall level of supervision during busy periods. During our recent phone call, staff repeatedly described the environment as chaotic and explained that they were managing multiple responsibilities at once. As a customer, that left me wondering whether there are enough staff members available to supervise the number of dogs present while simultaneously handling transfers, cleaning, pickups, and other duties. Finally, during the last two daycare visits, Posie was returned to us completely soaked and smelling strongly of urine. We were told that staff regularly clean and mop the play areas, but both times we felt the need to bathe her immediately upon arriving home because of the odor. I am currently waiting to speak with management and hope these concerns are taken seriously.

This daycare really impressed me with how professional and well-managed it is. They have both…read moreindoor and outdoor play areas for the dogs, and both spaces are quite large, so it doesn't feel crowded at all. The facility itself is very well equipped, with more than 100 rooms. They also have separate isolation rooms in case a dog gets sick, which helps prevent illnesses from spreading to other dogs. I thought that was a huge plus. All new dogs are required to provide vaccination records, and they also do about a 20-minute temperament assessment before joining. Based on each dog's personality, they arrange suitable playgroups instead of just mixing all the dogs together. The staff are also very professional and attentive. They keep daily records of each dog's eating habits and bathroom activity, which really gives owners extra peace of mind. Overall, it feels like a very responsible and well-organized place for dogs.

The moment I walked in, I immediately had a really good feeling about this place!…read more You can truly tell how much care and thought has gone into everything -- from the clean and spacious environment to all the little details. There's plenty of room for the dogs to run around and play comfortably. What made me feel the most reassured is that they don't just "keep" the dogs there -- they actually spend time playing with them, observing their behavior, and caring about their emotions. If your dog wants to socialize and play with other dogs, they do require proof of vaccinations including Rabies, Bordetella, and DHPP. They also do a simple temperament test (around 20 minutes), which honestly made me feel they're super responsible and genuinely care about the safety and well-being of every dog. As pet owners, the hardest part about traveling isn't the distance -- it's worrying whether our fur babies are truly being cared for. At Dogden, you really get a sense of peace of mind. They understand dogs so well. It's not just boarding -- they treat every dog like a little kid and care for them with so much love and attention. When the dogs are happy, the owners can finally relax too Now I can travel without constantly worrying about my little baby at home

Wonderful service and care for my cat, Teddy while I was on vacation. Would definitely recommend!read more

My dog Roulette and I absolutely love The Dog Spot! I found Gisela through an Instagram ad, and I…read morecould not be happier. I use her services all the time. She is the most thoughtful, responsive, and detailed person. I feel very comfortable leaving Roulette in her care, and it brings me such peace of mind. I would definitely recommend her go anyone looking for pet-related care. She offers so many services, so go take a look for yourself and give her a call :)

This was my first time boarding my pet here and I've tried other boarding places but I can say for…read more100% I will be coming back here and here only! Right when I entered, the owners were so friendly and welcoming, and I could tell by the inside of the building and their demeanor that this was a good place for my Covey. They let me know that at the end of each day they'll send a report card and photo updates of how my puppy was doing. I cannot recommend this place enough to other pet lovers and covey had such a wonderful time here! Thank you for taking such wonderful care of my pet :)

I was really nervous having to board my dogs for the first time. When I first called them, one of…read morethe owners (owned by a really adorable husband and wife) answered the phone. I came to find out it was the wife and she took the time to answer all my questions and concerns. I requested to book a tour and asked if my dogs could come. The tour: The tour went great! They took the time to make sure not to approach my dogs too hastily and towards the end, my husband and I felt comfortable leaving our dogs with them! We ended up booking and saw they had an amazing deal if we paid for a yearly membership, which helped give a discount to book the play room to have our 2 dogs stay in, along with a free walk for both of them (they typically potty outside and know not to potty inside). We booked the boarding for about 4 days and found out they partnered with a groomer! My dogs got the grooming and they LOVED It there. They really got comfortable playing with the other dogs and loved the owners. 10 out of 5 stars if I could!!! Our dogs were happy, smelled fantastic (thanks groomers!), and weren't even that excited to see us when we came to pick them up (which I was a bit sad, but extremely happy because that meant they really enjoyed their stay!). Thank you Majesty Pet Hotels! If I ever go on vacation again, I know my dogs are well taken care of!!!

John has been incredible with Gia (our husky x shepherd mix). We saw immediate and lasting…read moreimprovements in her behavior after her board and train (took her when she was about 10 months) and he equipped us with tools that actually work for continuing the training at home. We've also boarded Gia with him outside of training and she genuinely loves staying there. Couldn't recommend John more -- knowledgeable, thoughtful, and amazing with dogs. Bonus: John always gets some cute pics too.

I had to take in our 3-year old family dog and move him from a big house to small apartment. John…read moreand his daughter make an amazing team. They got my dog crate-trained in two weeks. He is less anxious and more confident. He used to be unable to go on walks, and now he loves walks! I recommend John to anyone who needs training for their pup.

I am so grateful for Aki and her home. I feel so relieved to leave my pup in a comfortable homey…read morespace, as opposed to a cold kennel building. He is anxiously attached with major separation anxiety and I can see he is relaxed and comfortable staying with her and her pups. She also offers extra services (walks/hikes) and provides daily pictures. Thank you Aki, appreciate you!

Great walker! Can't wait to see her again. Going to sign up my other dog. She did great with Deejae.read more

It has been 2 years since I first reviewed DB Dogs, and I still love them!…read more One of my fur babies, Odie, passed away last September. My other furbaby, Mocha, was sad - they'd been together for 7 years. I started sending Mocha to daycare and that was one of the best decisions I've ever made! She learned to socialize and play with other dogs. She is so happy now and whines to leave the house when she hears Drew's car pulling into our driveway. I would recommend their services to anyone and everyone who wants to make sure their pets are comfortable and safe!

Drew at DB Dogs is awesome! I have a pretty busy and irregular work schedule. On top of that my dog…read moreBatman was a rescue Taiwanese mountain dog so he behaves a little neurotically bc of how he was treated with the previous owner. I've tried Rover and it's just not the same man... Drew is patient, attentive, and communicative and I can see the improvement Batman is making socializing with other dogs and strangers.

We have left reviews before on Chino's Caring Kennels grooming and Vet service and there's not any…read morechange. They still do the best of any other groomers in Chino. The Vetinarian service is also great. 'Caring' is the key word in their name as they are very compassionate with our Yorkies.

I boarded my Pomeranian here from April 2-6 while I was out of town. Overall, my dog seemed happy…read morewhen I picked him up around 11:30 AM and had minimal signs of anxiety, which I really appreciated. One downside was that the facility was closed on Easter Sunday. I wish there had been an option to pick him up that day when I returned from my trip. During pickup, my experience at the front desk wasn't great. The staff member was speaking very loudly the entire time (possibly due to the barking in the background), but it came across as dismissive. There wasn't much eye contact or friendliness, which made the interaction feel impersonal. I also would have appreciated a quick update or report on how my dog did during his stay, as that would have added peace of mind. Overall, my dog seemed well cared for, but the customer service and communication could definitely be improved.

Left my puppy here for a little bit over a week and he loves it here. The staff took great care of…read moremy little guy. I'll be taking him back for doggie daycare since he loved this place. This facility is run by great a group of individuals. Very professional and caring. Definitely look into boarding, training etc.. your dog here. TOP NOTCH!!!

I felt this dog training class was not worth the money. My dog came away with no new usable skills…read moreand a bad case of the fleas. Extremely disappointing!

First time using Barkhaus and all I can say it that I had a great experience with them. Z and the…read moreteam took care of my cat for 9 days and did an excellent job. I really appreciated the regular updates. they kept me informed with messages and photos, which gave me peace of mind while I was away. Not only was my cat well cared for and happy, but I also came home to a clean and well maintained house. It's like no one even stepped foot in our house. It's clear they are both responsible and attentive. I would definitely recommend them to anyone looking for a reliable and caring pet sitter, and I would happily book them again in the future. :) Thank you very much, Barkhaus!!!

it was hard to convince my husband to use a service for our dog. But Zenia quickly showed she was…read moreperfect. She is dependable, but also flexible. She adjusts to the needs of the dog. Our dog likes a routine and Zenia was able to read her wishes. She closely watches and picks up on clues. Zenia also followed instructions without judgment. Everyday we had videos and pictures while we were gone, reassuring us that Zenia understood what our dog needed and that our dog was happy. She worked well with our anxious big dog and her nervous parents.