Nice facility & staff. Every machine works very well. It's a bit confusing since I did this under…read moreclass pass and I guess you need some sort of key fob to enter (which is smart for security) but because i wasn't provided this i just had to knock each time which wasn't a big deal!

I've been going to this gym for 3 years now. Love it!! Theres always parking and Christopher the…read moremanager is welcoming and supportive!! 5 stars.

5 stars! Natalia at City Sports Concord is an absolute gem--patient, empathetic, and incredibly…read moreunderstanding with my brother's schizophrenia. She handled his unique decisions with such grace, respect, and wellness-focused care during our visit, making a tough situation feel supported instead of judged.[citysportsfitness] It's rare to find staff this attuned to mental health challenges; most people just don't get it, but Natalia created a safe space that reignited my brother's love for basketball--he used to play all the time but has been stuck at home lately. Her actions meant the world to me as his caregiver, motivating him to get active again instead of sitting idle all day. She deserves every praise and promotion--truly 5-star exceptional! Thank you, Natalia!

The pool needs cleaning and the water is usually below 80 degrees. 80-83 is advertised on website…read more I wrote requests to both the local club and corporate headquarters two months ago, and have not experienced improvements. When I asked fellow participants in the water aerobics class if they thought the water was cold, they strongly voted, Yes! I just sent a letter to Co Co County Health Department asking for an evaluative inspection. I will revise my score if/when I feel improvement. Two stars because their personal trainers are great; otherwise, 0.

Great Gym, helpful staff. They newly remodeled and added a turf area for floor exercises.read more

The water massage chairs were removed and they brought in new massage chairs they hurt and squeeze…read moreyou I have been going here to vim and vigor for years when it was fitness 19 too Now I want to cancel my membership because I pay extra for the massage chairs but these hurt my neck and back please have them bring in hydro massage beds and get rid of these.

Mike at Crunch Walnut Creek was so helpful and knowledgeable! Highly recommend him if you're in the…read morearea!

One of the better and well maintained commercial gyms I've visited! You can tell how often they…read moreclean and fix equipment because the water filter was new and nothing was broken! Pretty rare to see all the equipment working in a gym, and members re-racking their weights. Shout out to the GM (Michael H.) for the great hospitality and kindness!

Training with Gabrielle has been such a positive experience. From day one, she really listened to…read moremy concerns, my goals and took the time to understand what I want and need. It never feels generic or rushed everything we do has a purpose. One thing that really stands out is how organized and thoughtful she is. She created a clear, structured day-to-day plan for our sessions and even shared an Excel sheet so I can easily see and track what we're working on. Being able to visualize my progress keeps me motivated and accountable, and it shows how much she genuinely cares about helping me succeed. Her approach is incredible. There's absolutely no pressure or intimidation just steady encouragement, positivity, and motivation. She knows exactly when to push me and when to adjust, which makes every session both productive and enjoyable. We have fun, we laugh, but we also work hard going from lifting heavy to even heavier weights that I never imagined I would be able to do. I feel stronger both physically and mentally. On top of that the studio is not crowded. It's truly one-on-one, and the focus is completely on you. The entire team at Studio Flex is incredibly friendly and welcoming. The environment feels supportive, comfortable, and uplifting, which makes showing up something I genuinely look forward to. I'm so grateful to be training here and would highly recommend Gabrielle and Studio Flex to anyone looking for a supportive, motivating, and results-driven experience.

I feel so fortunate to have found Gabriele at StudioFlex. I have had many injuries and resultant…read moresurgeries over the years, so there are a lot of limitations on my exercise. As a result, I had all but given up trying to reestablish a routine. My back has been an issue for decades and I thought that I'd tried everything - chiropractics, physical therapy, massage, acupuncture, accupressure ... you name it. I'd resolved to just live with the nearly constant discomfort and occasional debilitating spasms. However, Gabriele has changed my perspective by focusing on carefully building core strength while not aggravating other issues. She listened carefully to my problems, asked about my desired outcomes and she designs each workout specifically for my physiology and my state of progress. I can't say enough good things about her adaptive approach and positive energy!

This review is both personal and not. I worked at this location, and while I have many awful…read moreexperiences I could share, I'll try to keep this balanced. As a member, the gym itself is okay. The space is large, and it has a lot to offer. I continued paying for my membership because I genuinely enjoyed the martial arts classes which, in my opinion, is the entire point of this gym's existence. The machines, however, haven't really changed since they opened. It wasn't until after the 10-year anniversary that they finally brought in some new equipment. Now for the part that's personal: management. I cannot stress this enough my PERSONAL experience with management was awful. I was fired after being late to work because I had just been in a car accident. The operations manager at the time, Hannah Amayo (who has since resigned), made my life miserable. She and Kate Hansen teamed up to fire me, and it absolutely broke me at the time because I truly needed that job after being T-boned on my way home. As for the facility itself: the gym was always dirty, bathrooms were frequently broken (sinks, toilets, blow dryers), and equipment constantly needed repairs that never seemed to happen. Maintenance was almost nonexistent from what I saw. I know management has changed since 2019, but I found this review sitting in my drafts and figured it was finally time to post it. Needless to say, I eventually canceled my membership because why would I pay over $100/month for a gym that isn't properly maintained? Instead of opening new locations, they should at least invest in the ones they already have.

First things first--credit where credit is due. I came in with a question about an unknown charge…read moreon my account, and the assistant manager handled it like a professional. Broke it down, explained it clearly, no games. That's how customer service is supposed to look. Now... let's talk about Kat. Because baby girl, what exactly were you doing? While I'm having a private conversation about my account, here you are, neck craned over like a nosy neighbor in the window, staring at the computer screen like it's Netflix. Newsflash: it's not your business, it's not your account, and it's not your lane. You're not helping, you're not contributing--you're just lurking. Weird. Annoying. Unprofessional. And if you're that bored? Here's a wild idea: instead of playing Inspector Gadget with members' personal info, maybe pick up a rag, put down that iPhone, and start doing the job you're actually paid for. Wipe down some machines. Rack up the stray weights. Make the place look like a gym and not a storage unit. Because right now? That TikTok-scrolling energy is not it. Sale Assets, tighten this up. One employee showed me what good service looks like, and the other showed me exactly what unprofessionalism feels like. I'll let y'all decide which one you want representing your brand.

Disappointed that I called to sign up for a class for the personal trainer…read more I was told by Walnut Creek that I am able to go to any planet fitness to sign up for a trainer because I'm a black member and they do not have a personal trainer at the moment. They said I can sign up at another location with my membership. I called the concord location and was told by the trainer who was male that I have to "Transfer" my membership to their location. What is the point of the black membership then. I asked him I thought my membership allows me to go to any planet fitness even to use the classes because that's what Walnut Creek told me. He said no not for the classes and I would have to transfer my home membership to them. Yeah no. Not doing that. Why tell people they can go somewhere else if they do not have it at their location for the other location to say no I have to transfer to them..

I really like this Planet Fitness, love the layout and machines here, cleaner than most gyms I…read morehave been to, really kind and attentive staff, a bit sad I had to leave and went to another gym closer to my home. Would definitely recommend this Planet Fitness.

Amazing gym open 24/hours is a plus love it easy going gym it got everything i need no sales people…read moremembership prices very reasonable month to month no contract very organised equipment up to date very clean

This gym has really intelligent and welcoming owners, and the community that comes here is…read morelaser-focused on working out. You will meet some very experienced lifters here and many are happy to give you advice on diet or form. You can tell the machines are all stocked by people who actually lift because every single one is top notch. It seems like recently word has come back out that this place is the spot to lift in Concord, as I've noticed it's been getting busier over the last few months. With that being said, even at 6 pm I never have trouble finding a free machine or bench. Unfortunately (not sure if this is correlated) prices have gone up and a monthly membership is 80 dollars, and this is just to lift. Of course it is cheaper if you get a 3 or 12 month membership, but I can no longer personally justify spending so much on a no frills gym.

I love InShape. It's close to home and the staff is friendly. The gym is very well equipped and…read morethey offer many good classes.

i loved this gym and it was literally just around the corner from me. I was a member since 2010,…read morebut after COVID my fee just kept going up and no matter how many times I tried to reach out to their corporate no one ever got back to me. Front desk personnel was no help either all they can say is that there is nothing they can do. With the cost of living going up and having to make cutbacks in order to stay on budget I just couldn't do it anymore. I finally decided to cancel my membership after being loyal for so long and join a different gym a little bit further away. I wish that this establishment have the same loyalty to their clients and would do whatever it took to keep long tern memberships alive. To me fitness is a lifestyle and I had planned on doing this until my body can no longer physically do it anymore. It's disheartening to see that this establishment which I thought was all about family in providing a good long term relationship would care a bit more, but I guess all they really want is to up the cost of their fees and don't care if you leave. If you don't mind paying a lot for your membership and don't care about loyalty and want to support an establishment that will never respond to you and show they care then join this gym. But just so you know there are a lot more options in the area for much less with better equipment and people that actually shows you they care.

Safe place for anyone and everyone. I wish I had a gym like this when I first started.read more

After my first class here, I knew there was something special about this gym. Now I've taken my…read moresecond class, and I'm even more confident in my decision to have chosen this place to get back into the groove. It's a very supportive atmosphere - which is great, because getting into weight lifting imo can be very intimidating! In addition to the support you receive, I appreciate the diverse and inclusive environment! Can't wait to continue improving my strength.