Royal renovators fixed our leaking roof and the service was beyond amazing! The prices that we got…read morewere the best from all the other quotes. The best bang for your buck. Highly recommended!

## **Detailed Review of Royal Renovators (Experience from ~2023) **…read more My experience with Royal Renovators in 2023 was extremely disappointing, unprofessional, and ultimately costly. I normally don't leave reviews, but the level of incompetence and deception I encountered deserves to be shared so others can avoid the same situation. ### **1. Repeated Misdiagnoses and Unnecessary Charges** We originally contacted Royal Renovators because our roof was leaking. They came out twice and still couldn't identify the source of the problem. Each visit came with new explanations and new charges, none of which made sense in hindsight. Eventually, they claimed they had finally found the issue and charged us approximately **$4,800** for the repair. We trusted their assessment and paid, hoping the leak would finally be resolved. ### **2. Leak Still Present -- and More Confusion** The next time it rained, the leak was still there. Same spot, same issue. When we called them back, they used a drone to inspect the roof but still couldn't figure out what was wrong. Their uncertainty was alarming. We ended up using **our own drone**, and we were the ones who actually located the problem area. When we pointed it out to them, they insisted the leak was coming from the chimney area -- which was completely incorrect. At that point, it was obvious they were guessing, not diagnosing. ### **3. The Skylight Disaster** While they were assessing the roof leak, we made the mistake of agreeing to have a skylight installed at the same time. That turned out to be another huge error. The skylight they installed looks like a **DIY project**, not professional work. It has a **constant draft**, and when the weather gets cold, the draft is unbearable. It's clear they had no idea what they were doing, and the workmanship reflects that. Instead of adding value to our home, the skylight became another problem we had to live with. ### **4. Lack of Professionalism and Skill** Between the misdiagnosed leak, the sloppy skylight installation, and the inconsistent explanations, it became clear that the workers and foremen lacked the knowledge and professionalism expected from a roofing company. Their priority seemed to be collecting payments, not fixing the actual issues. ### **5. A Competent Company Fixed Everything** We finally decided to get a second opinion and found **2BQ Roofing**. The difference was immediate. They assessed the roof and instantly identified the real issue -- something Royal Renovators failed to do after multiple visits and thousands of dollars. 2BQ Roofing fixed the problem correctly, and here we are **three years later with not a single drop of water**. That alone speaks volumes. ### **6. Final Thoughts** I would never recommend Royal Renovators to anyone. Their service was unprofessional, their workers were incompetent, and their repeated misdiagnoses cost us time, stress, and money. The skylight installation was just the final confirmation that they were not capable of doing the job. If you're looking for a roofing company that actually knows what they're doing, skip Royal Renovators entirely. Our experience with them was a complete waste, and the only real solution came from hiring a different company.

Good value, timing and professionalism from Jim, the estimator and Jon, the PM…read more Total cost about $8/SF for a whole roof replacement due to interior leaks wiith GAF/Timberline shingle system which is as fair as you can get for a smaller job. Process took about 4 weeks from estimate to completion of work (2x follow up visits for patching/touch ups post 1-day roof completion) . While the roofers that came to do the work were somewhat in hurry and didn't completely protect some existing items, no harm no foul, and quick work with only minor ding-ups that were fixed within the next week. Would recommend.

Service was exceptional. The price was right. Very…read moreprofessional and willing to listen to what we wanted done.

This here is a review for Jon and the Big Apple Renovators' crew for their roof replacement job…read more(June 2022). What started out as a minor roof repair for a water leak developed into one of my better home investment decisions. As a first-time homebuyer experiencing an ongoing leak, I weighed my options for a roof repair with several roofing contractors. What stood out about Jon and his team was their positive reviews and responsiveness. An estimator came to my home in less than 12 hours for a free quote and more importantly, provided insight to where the water was coming from and options to remedy the problem. Based on my conversations I decided to go with a small, repair job. When the roofers began their work, the situation evolved into something more serious. Inside I feared this all along: that a repair would only delay the water from eventually coming back into the house. And that's when I talked it over in person with Jon. He sparked my inner financier and advised that a complete roof replacement would be a long-term investment for the home and the work would be covered for 50 years under the GAF warranty. I agreed. Unbelievably, his crew of 10 guys showed up the next morning, and like a well-oiled machine, completed the job that same day. Jon and his crew were a pleasure to deal with and I appreciate them fitting me into their schedule on such short notice. I put utmost value in customer service and Jon exceeded them completely. Only time will tell how the roof holds up, but I'm confident if there's any issues, he'll be the first to know and respond. Peace of mind goes a long way, thanks Jon and B.A.R.!

Jon was the best person to work with for this project. He came and gave me details related to his…read morework and he kept me informed throughout the project. My entire roof had to get redone (luckily the wood was good), but it's a small house. So it was done in one day. They also informed my neighbors about the work before they started (which was great). They did a good job cleaning up. I had my roof done back in June. I haven't had any issues since. I was concerned about an issue but they came in immediately and checked it, and it was fine - I'm a first time homeowner so almost everything makes my antsy. I'm not easy to please, but I'd definitely recommend this company to others for roof replacements.

I interviewed four roofing companies three out of four were fair. One company only was interested…read morein replacing my window. I explained to them we need a roof out of all of them. JC roofing was the best price most professional I called on a Tuesday. He was there Thursday they showed up Saturday morning and the work was done Saturday afternoon. Highly recommendhighly satisfied.

Wanted my roof warranty papers. Called them and Carlos never responded. There is zero follow up and…read morelack of responsiveness indicated a reluctance to reach an resolution with a reputed client. Crooks

Royal Renovators were honest and highly professional from the estimate to the installation. Mike…read morewas our project manager and was very attention detailed. and we got our shingle roof replaced in one day and cleaned perfectly. One of the best experiences we've had with a contractor, Highly Recommend them.

Our condo has used Royal Renovator Roofing twice in recent years with really excellent results and…read moregive them the highest recommendation. We used them on our lower roof a few years ago and when it came time to do the upper two roofs we didn't bother to interview any others companies. Why change when you felt like you got the best last time! ; ) I'd say definitely put them on our list of companies to talk to!

Genci was honest, efficient, and did excellent work on my roof. He was the only one that sent…read moredetailed proposals with different pricing options. Highly recommended. Thank you!

I can't say enough good things about Best Roof Contracting! From start to finish, the entire…read moreexperience was smooth, professional, and far exceeded my expectations. After discovering a leak in my roof following a big storm, I called several roofing companies, but Genci responded quickly, scheduled an inspection within 24 hours, and provided a detailed and transparent estimate. He just finished a job in Brooklyn and had the materials to repair my roof and with a great estimate. He worked efficiently, and treated my home with respect--no mess left behind and minimal disruption. What impressed me most was his honesty. He even went above and beyond by inspecting the rest of the roof to ensure everything was secure and sealed properly, without charging extra. The repair was completed faster than expected, and the quality of the work is outstanding. If you're looking for reliable, honest, and skilled roofers, look no further. Best Roof Contracting is the real deal.

I had my flat roof replaced last week by Royal Roofing Queens at my home in Flushing, and I…read morecouldn't be happier with the results. I've been living in my home for over 20 years and we have only layered new roofs over the old one as temporary patches. But their team showed me soft spots and I knew that it was time for a full tearoff and replacement of my roof. They worked with me on pricing from different discount programs they had. From start to finish, their team was professional, they detailed the estimate with all the particulars I asked for, they answered rounds of questions by email that I had with their office and project managers, and on the day of the installation they showed up early 730am, were professional, they communicated with me and sent photos throughout the job with drone photos and pictures and videos from the roof itself. Thank you to Sean, Eric, Mike, Jaime, and Eden - they explained every step of the process clearly, answered all my questions, and made sure I felt comfortable throughout. The quality of the work came out outstanding, and they completed the job on time in 1 day in fact and within my original budget. I highly recommend Royal for their roofing work. Thank you to Angela and Emily at the office for their help with insurance certificates and updates to the proposal and contract. Top of the line company I highly recommend.

Highly professional and well run company. The crew is outstanding and very efficient, hardworking,…read moreand highly skilled. Communication at all levels was excellent and the quality of the work was outstanding.

Our old family home on Prospect Avenue--right between Windsor Terrace and South Slope--is turning…read more100 soon, so yeah, the outside really needed some love. I'm an architect and my wife's an engineer, so we went deep into the search for a Brooklyn roofing contractor. Not as easy as you'd think: most companies chase bigger commercial gigs, and finding someone solid who actually cares about residential work took some digging. We ended up hiring NY Roofing. They handled everything--ripped out the rotted wood decking, added DensDeck recovery board so we're set up for a future rooftop solar setup, laid down a cold process SBS modified bitumen roof, reinforced every detail with liquid flashing, and hooked us up with a heavy-duty 6K commercial gutter system to finally fix the drainage mess. The crew finished the whole job in just two working days, right on schedule. They kept the site spotless and really watched out for our property and our neighbors--super considerate. Honestly, their professionalism, speed, and workmanship blew us away. If you need reliable roofing or waterproofing help in Brooklyn, I'd recommend NY Roofing without hesitation.

I've been in my Park Slope brownstone for nine years and finding a reliable roofer in Brooklyn is…read moreno joke. My flat roof had been patched by other contractors before and kept leaking every time we got heavy rain. A neighbor on my block recommended NY Roofing and I finally feel like I found the right company. They came out fast, did a proper inspection, and actually diagnosed where the water was getting in instead of just throwing another patch on it. The crew replaced the membrane, redid the flashing along the parapet wall, and sealed everything properly. Work was clean, they protected the interior access points, and finished on schedule. Been through a full rain season since with zero issues. NY Roofing knows Brooklyn roofs and they do the job right. Highly recommend.

If you need a company that delivers quality, honesty, and professionalism, Revma Roofing, Siding &…read moreGutters is the one to call. From start to finish, my experience with Stavro and his team was exceptional. Stavro personally came out to inspect my home and explained everything in detail--no hidden fees, no pressure, just honest guidance. The estimate was fair and clear. When the crew arrived, they were punctual, respectful, and incredibly skilled. Each day ended with a spotless cleanup, which showed just how much they value their customers' homes. The final results were outstanding. My new roof looks perfect, the siding completely refreshed my home's appearance, and the gutters function beautifully. Friends and neighbors keep complimenting the work--and I've happily told them to call Revma. Stavro checked in after completion to ensure everything met my expectations and stood behind his work. If you're looking for a reliable, trustworthy company that combines craftsmanship with true customer service, Revma Roofing, Siding & Gutters deserves your business!!!!

Quality of work was excellent and very easy to work with. Easy to work with and paid attention to…read morethe details.

They saved my roof. I was doing renovations and several service providers advise that I replace my…read moreslate roof with an asphalt roof for peace of mind. Hugh quickly advised me against that and offered a maintenance inspection to ensure my peace of mind and prevent me from replacing a Rolls-Royce with a Toyota. Since I did not have any current leaks he confirmed that there was no rush to make any decisions and he walked me through the process of ensuring I can keep the beautiful roof I currently have. They are honest, thorough, and quick to respond to all needs. They've become my primary Roofing professional and I will deal only with them moving forward! They saved me a lot of money in the process.

Willam And Hugh Roofing I recently had a yankee gutter…read moreplaced on my roof was and I had the roof sealed and coated; They did a great job from start to finish. They were timely, did not take any shortcuts and were skilled in their work. I appreciated the integrity the finish work. William and Hugh Roofing are more than fair in their pricing. I can go on and on four years ago, they did my Godmother's roof and hatch amazing work. I asked her to have them give her a dianostic on her roof ... gave them the job they did not disappoint, since then they have done two additional roofing assignments that I have recommended and were excellent completion. I can't say enough in reference to William and Hugh Roofing... great work ethic , follow through, skillset and integrity! thank you so much! Mary C Clinton Hill neighborhood Brooklyn NY