My favorite location of this restaurant Very clean inside and nice service My favorite burgers and milkshake read more

I was trying to put on an online order around 8pm and the app said it was closed. When I arrived, the door was closed but a few people are still eating in there and when we called them, they confirmed it was closed. I don't understand why since this location is expected to be closed at 9:45pm. I was looking forward to using the BOGO deal that is going on today but I guess not. read more

Food was hot and delicious. Staff was kind and Restruant was clean. Fries were hot and crisp. Shake had fresh fruit. read more

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Usually this place is great. Always friendly service, and generous portions. And everything is absolutely delicious, the burgers juicy, shakes absolutely the best and only shakes I can have as other places have gluten or I react to the dairy! However we ordered were in to receive a credit on a delivery order that had missing bacon, and decided to order a second burger, milkshakes and fries and take it to go. We got to the house and the medium fries were more like a small portion....and still not as generous as they usually are. Honestly feels like the burger sizes are getting smaller also. Honestly that's two mistakes in a row! Disappointed to say the least as this is definitely my favorite burger place. Also I'd like to note it would be nice for them to get gluten free buns, I don't always want a lettuce wrap but because of my allergies I have too! read more

The burgers are average. And for the price, the burger falls apart so easily. The buns seem low quality and add on the way they do their burgers, well, the bun just breaks apart. French fries are lightweight trash. It wasn't cooked long enough so it's limpy and hard. There's enough for 2-3 people when ordering the large fries. For what they charge you, you're better off going to a restaurant or a hole in the wall burger joint. read more

I'm not much of a burger person, abs I don't really care for five guys. However my family really likes five guys as a second choice to In and Out. My first time at Five Guys was a location in Connecticut, then they started opening locations near me Renton, tukwila, then federal way. Again I didn't really care for burgers. But let me tell you, when you're on a diet, and you eat healthy, having five guys on your cheat day it sure that's scrumptious! read more

Five Guys - a sandwich wrapped in tin foil - Burgers Near Me - Federal Way, Washington

Ordered via online, terrible service. People who were there in line while I was waiting for my food got their food. In addition as I waited a lady came in was approached to ask if she could be helped (I was not) she got her food packaged once they heard she was there. She parked out front too in fire lane, she got her food in about a minute. After she left the lady grabbed my bag that was sitting above the fry station and bagged my little fry up and called my name! I will never go here again what a cluster F of a service and not standard with service. Horrible horrible service. read more

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Very friendly and relatively quick service. It's Five Guys so it's expensive of course, but I'd recommend this location.

Horrendous! Ordered a bacon cheeseburger with everything minus mushrooms and drove all the way home to only find out they didn't add a damn beef patty! Like wtf!?!? Had to drive all the way back for them to remake the order. read more

Five Guys - a hand holding a sandwich wrapped in tin foil - Burgers Near Me - Federal Way, Washington

Friendly, fast service, good food, and free peanuts! Wasn't in a good mood when I got there, but the fries cheered me up! read more

Five Guys - Bacon burger and the best fries! - Burgers Near Me - Federal Way, Washington

Service is quick and friendly. Food looks great and the customization options really helps. Good place to chill.

Their french fries are so good. I was hesitant to buy them because of the price, but in addition to being really good and tasty, they give you a lot. Still on the pricey side but made it sting less. Long wait through read more

This was my first time to Five Guys. I ordered the bacon cheeseburger. I did not expect that it would have two giant hamburger patties. Ugh too much meat! The worst part was the cheese between the meat patties. At this price I would expect a quality cheese slice. This was melty gooey like the kind of cheese you buy and take the plastic off per slice. Kraft or Velvetta? When I opened up the burger it was all soggy from the tomatoes, lettuce, ketchup and mustard along with the cheese. Horrible bun... soggy. It was impossible to pick up to eat, let alone too thick to bite. Not a place I need to go to again. read more

It's just over priced expensive burger, nothing special about, just fatty patties but can't justify price $13 a burger. Order bacon cheese burger, a hotdog, fries and milk shake came out $40. I could have steak with that money. Won't go back, might try fife burger place. Service was ok, they are not happy to be there, not like Chick-fil-A. read more

Dad review: 9/10 because the milkshake machine was down. Bacon cheeseburger was perfect with fresh ingredients with two big slices of tomato. refreshing to see a sign, showing where the potatoes came from that day. Bacon was Plentiful and cooked to perfection. French fries were perfectly salted and cut in betw the size of a McDonalds fry and a steak fry. Pwrfect combi of crispy and soft. Asked for a water cup and filled up with fruit punch without any complain from staff one last thing. What is up with everybody asking for a tip for doing their job? Don't tip shame me for it. My review: 9.5 /10 Great burger, solid fries and great staff. The drink selection was great as well, my only complaint is that the milk mach was down so it is an incomplete review. Definitely going to come back again and rejudge. Overall, a great experience and definitely my favorite burger right now. read more

Quality burger for a great price! I love coming here when I'm just craving a burger. I usually get the little Cheeseburger and do 'all the way' for all the add on's. I get A1 and BBQ sauce on the side for dipping not only for my burger but for the fries! Recently just discovered their Cajun fries and it's a game changer. Oh also, of course a side of Coke!! No burger meal is complete without a soda. Reminder - the 'little' fries aren't so little, definitely shareable for 2!!! read more

Five Guys - Little Cheeseburger (all the way) + Cajun fries - Burgers Near Me - Federal Way, Washington

Not an option for the low carb/keto/carnivore! I had received a gift card from my kids and wanted to use it here on my birthday. I had never been to five guys and will never again return. I read that they usually sell a flying Dutchman consisting of just a beef patty and cheese. Unfortunately, due to my specific allergies to certain foods like breads and other carbs, I only eat a low carb diet of protein and fats. They refused to sell me any single patties or a flying Dutchman. I won't return the do I recommend them to anyone with health or diet restrictions. Such a disappointment! read more

Terrible menu online. Stupid requirement to select delivery or takeout and they don't even allow takeout.

Trying my best to eat light and healthy, not really a place for this but they do have some healthy options! I had the veggie sandwich consist of grilled diced onions, mushrooms, lettuce and tomato. It was ok but rather had a regular burger instead! Only knock off of stars was the cleanliness inside the store. There was trash all over the place including on top of the tables, the staff was just talking and non of them didn't even clean it. I was there for about 30-45 minutes and when I left the trash was still there! Ok overall I'm not coming back. read more

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Another one of my favorite food chains. I always get the same thing here: Little Cheese Burger. All the Way. Plus jalapenos. Little fries. The portions of fries here are insane. My husband and I can share a side of Little Fries, and we will still barely finish it with our burgers. read more

Five Guys - Little Cheeseburger. All the Way, plus jalapeños - Burgers Near Me - Federal Way, Washington

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The best burgers around, hands down. The service is friendly and the burgers always fresh and juicy. And their fries are fantastic!

How can you be so incompetent?! I used to go here regularly but my order hasn't been right for a long time (even pre-covid). They are constantly missing toppings. Last order they completely forgot my sandwich in our order that was delivered. My husband called and they said he could come get it... we didn't want to drive there which is why we had it delivered in the first place... Fast forward to today... bonus points for including my burger but epic fail for leaving off nearly all of the toppings including the bacon. All I ended up with was the burger/cheese/lettuce/tomatoes. No condiments, no bacon, no onions, no grilled onions, no mushrooms, no grilled jalapeños, etc. To top off this flavorless burger experience... it was ice cold. I'm not sending my husband back for the second time in a row to fix this situation so I guess I'll just suffer through this disgusting meal. Needless to say, I'm done with this place. Which will be a loss for them because we have been spending hundreds a month here... read more

No complaints about food or service. I only give three stars because of a food allergy. I'm allergic to all kinds of chili peppers, jalapeños included. My food is always fine, even without telling them about it. But today my burger tasted spicy and the patty had seeds from the jalapeños. I should have let them know before hand, so this is mostly a reminder to let them know if you have any food allergies since they cook everything on the same grill. read more

Aug. 2017- We avoid fast food chains whenever possible. My son was trying to convince me these 5 guys make a better burger than In N' Out. Well, there was only one way to find out, so off to "fast food wasteland" we went. The burger I tried was a Bacon Cheeseburger with lettuce, tomato, onion, ketchup, and mustard. You could actually taste the beef. The veggies were fresh and the sandwich proved to be pretty good. They wrap it in foil, and the 5 minute drive home resulted in a soggy (steamed) bun. The fries were not crispy the way we prefer. The prices are almost twice as high as In N' Out and the product not as good. The bottom line...my wife and I agree that our son is missing "the burger gene". I'm sure we passed it on, but he must of forgot to pack it when he left home. read more

Five Guys - Decent Burger on a wet beach towel bun. - Burgers Near Me - Federal Way, Washington

For a burger and fries I recommend Five Guys. It's quick turnaround from the time you order to receiving your food. They are good about accuracy on the order. read more

The food was good. Always is. Bottom line affecting the store and the visit was they were clearly short handed-and the lady was a real witch. The poor guys were being abused by her, the customers were treated just as poorly. Whoever is on the hook for this store is going to get their numbers tanked by customers not coming back. Despite the location you can't be rude and expect people to work here - or come back. read more

Great atmosphere, friendly staff and clean environment. The Bacon Burger was phenomenal, and superb milkshakes. Heavily recommend.

I really dig Five Guys and happy to see more popping up in the area. I've seen a few ok burger places here and there but they aren't consistently good all the time. Thankfully this place holds it down and leaves me happy and full each time. I like the options they give with what you can build your meat dreamwich with, but I'm simple so I usually go with meat cheese and more meat. Ordering is a breeze and and the staff has been friendly each time. For some reason it has sort of a in-n-out feel to it, maybe it's just me lol or maybe I just secretly want an in-n-out in our region dammit! Anyways I digress, the fries are yummy and greasy but for sure worth it. Burgers are tasty meaty and cheesy, a great combo to have. Pricing isn't bad and seating isn't usually a problem unless it's during the busy times. Oh yeah they have great shakes too, you know to put your daily caloric intake to bed. read more

Five Guys - Bacon cheeseburger - Burgers Near Me - Federal Way, Washington

I walked in with 25 people an hour before they closed. Those poor employees faces were just shocked! Luckily all we were ordering was milkshakes and french fries! They helped the teenagers order and delivered the food and drinks FAST! They were an AWESOME bunch of employees!!! read more

Five Guys - Burgers Near Me - Federal Way, Washington

I ate inside the restaraunt. I'm glad the fries were good. My hamburger was terrible. First they got the order wrong they mixed up details between my wife's burger and mine and to make matters worse my bun fell apart. I don't know if it was stale or poor quality but it disintegrated. One of the worst burgers ever! read more

Five Guys - Hamburger - Burgers Near Me - Federal Way, Washington

Five Guys has my favorite burger, and quite possibly my favorite Cajun fries too. I always know that I'm gonna spend $12-$20 just for me and it's so worth it. I always order the same thing. A cheeseburger with bbq sauce, mustard, mushrooms, grilled onions, grilled jalapeños, and bacon. And of course Cajun fries. First of all, they have a base price and you can get whatever you want on your burger. Give or take an extra charge for bacon but I'll pay 50 cents, no problem. Only because the bacon is actually crispy! The Cheeseburger comes with 2 patties which is perfect for me but can be too much for someone else so be advised. And for the fries, order a little size. They always give you so many extra fries so it's like you're getting a large anyway. If you're not a fan of not crispy/on the verge of soggy fries, these won't be your favorite. I like any fries any way, but the seasoning is my favorite. I don't think I've even had their plain fries. I order they shakes on occasion and you can also blend various flavors together for a base price to. You really can't go wrong. I pretty much always order online. Their website is easy to use, like MOD pizza's IMO. But whenever I order online, and arrive to the pick up area, it takes them a while address me. And they don't start the fries until you arrive so my burgers just chillin. Not that I really mind that but I wanna check-in. Even when I've ordered and have been late to pick up, and my burger has sat there, its still delicious to me. Everything in my burger melts together, so all my ingredients stay in the burger. I've never had a bad burger here or at any Five Guys. I'm so glad this location is here and so close to home for me. read more

Five Guys - Cheeseburger: bbq sauce, mustard, mushrooms, grilled onions, grilled jalapeños, bacon & Little Cajun fries - Burgers Near Me - Federal Way, Washington

Gave it another shot. Still low quality. $40 for 2 sodas 2 small fries 3 burgers and a veggie sandwich. There was hardly any veggies on the sandwich and the burgers were stale. read more

If I could give a 0 I would !!! I asked to get information from the lady doing the lobby who was the general manager so I could complain and turns out the GM was who my problem was . The general manager with colored hair Sidney who had took my order rudely then I watch didn't wash her hands make my food which came out terrible . It was not busy and I will never go here again I been here a few times I don't know what happen to this location read more

The woman behind the counter was rude - any question about a menu item was met with stare and "yes". The burger was ok. The meat could have been closer to serving temperature and the bun was so soggy - eventually ditched the bun and just ate the burger with my fingers. The beverage machine was low on ice (it was about 45 degrees outside so you can't blame it on the weather). The staff behind the counter looked so unhappy. The gentleman that was sweeping and cleaning was friendly. All in all - the food was overpriced and not worth the effort of taking crap from the lady at the front counter. read more

Today is the opening of this brand new location and there already has been a hiccup. Suppose to be open at 11am but with the fryers not working we were told they wouldn't actually open til 12ish. Thankfully we were able to wait inside. Once the fryers were working; the expediting of the lines and food orders went out fairly quickly! We only came in for the Cajun fries and they were piping hot and delicious!! Service was prompt and polite. There's plenty of seating inside and seating available outside as well; perfect for when the weather is nice like we've been having this week! read more

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We go here about 2 times a month because their burgers are delicious and they always get the order out quickly and efficiently. This time however we got a completely different order with our usual tag on it. This is the first time this has happened so it's all good. read more

4 workers just hanging out and talking story while one girl is working very hard making my order. The restaurant is a mess, food and plastics on the food. Whoever is the owner you need new staff. read more

I use to go to the one in puyallup so I thought it would be the same . No way the Federal Way Five Guys is disgusting the Fred was soggy and meat was undercooked the service sucked is a horrible if you want shity food that tastes like s*** and you'll go to the Five Guys in Federal Way if you want to Brave Burger so she's Five Guys in Puyallup pays good service was great I'm in Federal Way taste like crap we're service I've ever had my flu jail food read more

So literally just got home today after ordering a regular burger with fries. I just wanted no condiments on my burgers except A1 sauce. Get home and then take a bite out of my burger without checking it and behold my burger filled with ketchup and mayo with the absence of A1 sauce. Threw it away because I absolutely hate mayo and ketchup on my burger. Will come back later if it happens again. Not worth a 3rd try read more

Five Guys - A burger that was assembled with ingredients I didn't ask for - Burgers Near Me - Federal Way, Washington

This is another classic 5 guys place. Good burgers and good fries! I liked it. read more