Visited Five Guys and was surprised by how long it took just to order, especially since the place was pretty empty. It didn't seem like it should've taken that long. I wasn't even acknowledged by the 3 employees working for almost 5 minutes. The burger was decent--nothing mind-blowing, but still solid. Hoping the service is quicker next time. The establishment was clean and fully stocked. read more

Five Guys - Burgers Near Me - Manteca, California

Really good cheese burger and French fries like usual. Me and my family came here to eat and the service here was really friendly and quiet in Lathrop. I'm from the city so the only place is in South San Francisco. The ambience is like any other five guys which is covered in red and white tiles which is a really nice look they have two soda machines on the right side but everyone here was really friendly. read more

Five Guys - Burgers Near Me - Manteca, California

See all

Great delicious burgers and fries. Excellent customer service by manager Angelica. Had an issue with my gift card and Angelica did the right thing for customer and the company. This location is very clean and hospitable employees that work here. Thank you Angelica for making this experience great. read more

Ehh they were mean to their coworker yelling at him to come. And then they don't have any ranch and laughed about it? Food is good just seems like they don't care imo. Seems like there are clicks there and favorites. read more

Got my usual bacon burger in a bowl. It was good. Five Guys standard. This review is more experience based. Two boxes of empty peanuts. I eat these rather than fries. We asked them and ten minutes later someone got on it. Went to get peanuts and there were no containers. Asked about those and got a strange look from the employee and he handed my a paper bag. Okay I can make it work. Went to get ketchup, none out there. Asked about it and they said they would refill the tray. 5 minutes later packets refilled but there was a sticky liquid all over the packets like something spilled on them. Needed a straw asked about them because they were out. He sighed and put more straws out. Finally eating and I notice the worker roll his eyes at this huge family walking in. Not a good look for a family that will most likely be spending $100. This place isn't cheap for a burger joint. I would skip this place in the future. read more

Five Guys - the inside of a fast food restaurant - Burgers Near Me - Manteca, California

Super friendly employees and extremely clean restaurant every time I'm there employees are friendly, courteous, and hard workers. they are constantly checking on and cleaning the lobby area read more

So my family and I had the most bizarre experience last night. First off, it took a few minutes after we walked in to be greeted and for someone to take our order. The atmosphere felt a bit off, so I looked around and noticed about 3 parties were waiting watching the kitchen. None of them had their food yet. After about 10 more minutes all of the employees except for 1 walk out. Without saying a word. That employee turns to the customers and asks, "Did they just walk out?!" The table next to us tells her yes. That employee starts freaking out and closing up the shop. She explains to us that she's from Stockton and just went to Manteca to help them out. Turns out Manteca Five Guys had an audit yesterday and they FAILED. They must've gotten the results right then and there because apparently even the restaurant manager walked out. Maybe they quit? Maybe they were so upset they failed? Who knows. But RED FLAAAAAAG!! DO NOT EAT HERE. Thankfully the employee that did not walk out was sweet and offered to still cook our food or just offer a refund. We got the refund. I wouldn't want to eat anywhere that failed an audit. When we walked out to the car we noticed all of the employees hanging outside next to their car talking to each other and laughing. I hope everyone that walked out on their customers gets fired, if they didn't already quit. read more

Five Guys - Employees that walked out on all of their paying customers. Not caring. - Burgers Near Me - Manteca, California

The slowest workers ever !!!! When I put an order in for a certain time I need it that exact time. We got here and they started making the fries. He was Moving SO SLOW. read more

Hands down the best burgers in town. Fresh made, choice of toppings never wrong. Fries are always hot and fresh too. Clean restaurant and can openly see where food is cooked and prepped which also is always spotless. Customer service is also always great. Some complain it's too expensive but reality is it's well worth the money for a clean and friendly restaurant. read more

Very clean. Food was great! Mason, Angel, Quinn & Johnny were so kind and friendly to my family! Their customers service went above and beyond my expectations! Bathroom was very clean as well. ONLY COMPLAINT- IT WAS SOOO HOT INSIDE! I DONT EVEN KNOW HOW THE STAFF WERE WORKING IN THOSE CONDITIONS! I COULD ONLY IMAGE HOW HOT IT IS NEXT TO THE GRILL OR FRY STATION! THAT WAS TRULY RIDICULOUS HOW HOT IT WAS! That would be the only reason I wouldn't come back to eat! They're the only reason my family decided to over the heat. They offered us ice cups for my children until our shakes and food were ready. Which helped. for the staff. No stars for the conditions! read more

I went in to five guys expecting 2 star experience due to the reviews but realized maybe they just caught these people on the wrong day because experience was overall great and environment was nothing but respectful THANK YOU GUYS ! Food and order was on point read more

Five Guys - Order being made to completion - Burgers Near Me - Manteca, California

Nice visit service was good place was not crowded we waited as one customer was ahead of us. We placed our order after about 5 minutes of waiting for the couple ahead of us to place their order. When it was our turn we placed our order and waited about 15 minutes while they cooked our food Burgers were good / bacon dog was great and the fries were on point. We did not run into any problems with service or our food so I don't understand why so many bad reviews. We did order. Milk shake and it seemed the person making the shake was new hey we all have to start new at something all the time so give people a break I also remember when I was learning a new job when I can tell someone is in training and I always make sure I am extra patient and kind to them. And make sure to compliment them. Let's help each other out Only issue we had was with the parking lot getting out we were stuck for awhile before someone would let us back out. It that's not Five Guys fault read more

Never again. Poor quality, cleanliness and sloppily put together food. Not to mention expensive. Service was subpar with entitled kids handling your food. I suggest skipping this place. read more

Great service, ordered ahead of time of my lunch and was able to pick up food and be on my way.

Great Burger!! Delicious Fries, and I even splurged for a strawberry shake!! Sunday fun day

The burgers were alright, but it was paired with terrible customer service . I will not be coming back here. Whoever took my order had a bad attitude. While he was making the food he looked like he was pissed at the world. I'm sorry your life sucks dude, but don't take it out on your customers. On the bright side they did give us a lot of fries. So I guess there was some kind of up side to this experience. read more

I'll just come out and say that I like this place. I've eaten at a few different locations. This just happens to be the closest to me. The menu is simple, but that's a good thing. It's for that reason that I believe places like In and Out Burger are so successful. Keeping it simple, but executing well with extreme consistency is the key. The burgers have always been made to order and come hot and melting with cheese. They have a very good selection of toppings to add or leave off. The fries are always abundant. At least when I come. Not only do they fill the cup, but they dump a whole lot more fries into the bag on top of it. I'm not normally a fan of dry cajun seasoning anywhere. However, the cajun fries here are addicting. Great flavor and zesty. The roasted peanuts are endless and there for everyone to snack on. Is it the best burger I've ever had?? Not necessarily, but is it a good experience every time I come? Yes absolutely. read more

This location needs some attention. We had a very disappointing experience. 1) Shake machine was not working. 2)restaurant could not supply any ketchup because they were out.....they had bottles of ketchup but the cooks needed it for the orders. 3)The drink machine had issues and looks like they were not refilled with syrups. 4)trash cans overflowing. 5)1 of 3 workers masked. The masked worker had mask covering only her mouth and not her nose. Why bother? 6)All three workers were preparing food and 2 of 3 had gloves on...the ungloved worker was laying the buns down and directly touching food. This was in between handling the cash register and no hand washing was observed. Overall, a poor experience. Our $60 expenditure seems like a waste. read more

My husband just bought burgers for me and my sister and her kids, they were all burnt and no pickes when we asked for pickles, they ran out of lettuce, they cheap us out on the fries, this is the worst fives guys I had ever been to and I'm surprise because five guys is my favorite. But this location is really bad!! read more

Five Guys - Where's the beef!! That's my hand, I have very small hands!! - Burgers Near Me - Manteca, California

Jason, Mason and Ryan were great! They were totally patient when I was deciding on what to order and gave great food recommendations. Gave a good atmosphere for eating. read more

Prices are way to expensive won't be coming until I get a huge raise. $12.ok dollars for a burger and $8.00 dollars for a milkshake is crazy food is good but not that good!!!!!!!!!!!!!!!!!! read more

I have been here twice now the last couple of months and both times have been a awe full experience. They need workers and better service. I do not recommend coming to this location read more

Store is dirty. Tables feel like the have a film of grease covering them, others have garbage on them, floors are also filthy. Four of us in the store, told it would be a 30 minute wait as if they didn't want us to even order. I did receive the order in 15-20 minutes. The order was correct but the taste was bland and the burgers were lukewarm at best. This store has always been great in the past but this trip is as 1 star at best. read more

Gone down hill. No longer offers milkshakes. The machine broke and they got new one. Now no shakes. The staff has all kinds of reason why there are no shakes. Different answers daily. The service is slow and they often get the orders wrong. Wait over 30 mins for an order placed online. They got both burgers wrong and gave us soggy fries. The place is often dirty. Management can't keep staff on hand. This was a great burger place in town. Over the last 6 months it's no longer an option for us. read more

Great Burgers! I think the burgers are better than the other guys! Food is fresh fresh fresh! Come out and support this location. Only criticism I can give is someone should be cleaning the dining room more often, but as far as food quality and customer service they are great! read more

This was an epic fail, Worst place ever. Spent $65 for garbage food tonight. All three burgers were missing bacon. Mine also missing lettuce and tomato. Tasted like i was eating chalk. Two bites and it went into garbage. My husbands was all cheese and onions. He said he tasted nothing else but the onion and cheese. Frys were so so soggy and cold. Needless to say, $65 spent on 3 meals, and 3 people people still hungry do to non edible food. Already closed and cant return it for my momey back. What a shame. They use to be good! read more

We ordered three large fries for 3pm. Walked in at 3:10 for nothing to be ready and not a single soul in the establishment outside of the employees. I understand it's Super Bowl Sunday but nothing being ready until til 3:22 is more than insane. Service was good but not starting our order till we got there is a little frustrating read more

Yeah 5 Guys is finally back to somewhat normal! Peanuts are back out and that's a plus. Multi-mix Coke machines missing quite a few of the flavor mixes. Order taker/cook didn't get our order correct wife's order was correct but I ordered Cheese burger,raw onions,jalepino pepers and mustard. Got Cheese burger with raw onions so much for listening to customers order. Otherwise food was good read more

This is a veggie sandwich with no condiments nothing just nasty looking IN N OUT is 100 times better than this crappy place...this reminds me of High school food eww honestly I gave this burger to my dog And also the customer service sucks too there rude and not helpful Fist and last time coming here Also y'all too pricey for them nasty burgers read more

Five Guys - This is a veggie burger nasty looking eww with no condiments nothing just nasty looking - Burgers Near Me - Manteca, California

See all

This will be my last time at Five Guys Manteca. I ordered the bacon cheeseburger, large fries and large Coke. The burger was just fine. The fries, however, were limp and greasy. In fact, the grease from the extra fries soaked the bottom of the bag where it almost broke open. To make matters worse, I was charged $30.28 for my order. I could have got the same thing at Dairy Queen for half that. It was 6pm on a Monday night and I was the only patron. With this type of treatment I don't think that Five Guys will be around much longer. read more

What the heck kinda of prices does this place have???? I couldn't believe it !!! Large French fries $7.00 ?????? What really ??? I can't believe this!!! This is a rip off if you ask me ? I'm sure a lot of people don't want to come to this place. No wonder why it's so slow here. The cashier himself said yea I know that's what I say why so much just for a fry??? I will not come back here no more that's for sure !!! read more

Super confused. I thought when you order a cheeseburger it comes with cheese!? But lately we have been receiving it without cheese. Five Guys is already expensive enough and should be simple to get the right order as it's written very clearly. They are not paying attention to order details and it's very disappointing. read more

Disorganized and dirty. The cashier didn't know much and they are slow. The i tire place was dirty and oily smoke filled the air

I walked here from great wolf lodge for them to tell me their card system was down and I had no cash, except for $20 so I could only get half my family a meal. I get it sometimes, that kind of stuff happens. But the cashier was so extremely rude on top of it. She was so awful and short with me. Not apologetic at all. Food was not great either. Food Probably worth 3 stars but the service makes it a one star. read more

Typical 5 guys nothing extremely special.... overcooked bacon cooked hours before....lol I have not been to a 5 guys in a while because i dont crave it at all... But is it just me or this location very expensive... $49 bucks for 1 bacon burger, 2 grilled cheeses, 1 hot dog, 2 fries, and 4 sodas..... I will probobly be back in a few months but wont go out of my way to visit. read more

Five Guys - Burgers Near Me - Manteca, California

Surprisingly fast service! We thought it would be packed! Been open 3 days. Been to the ones in the bay so we knew what to expect food wise. Can't really compare this place to in and out. They're both different kinds of burgers. Five guys feels like a more authentic grilled burger. We had a hamburger "all the way", a grilled cheese and large fries. Burger was cooked perfectly. Double patty with all the fixings. Grilled cheese was just that a grilled cheese. Perfect. The fries, fresh cut and not greasy. They have peanuts ala cart for everyone to enjoy. The soda machine is one of those that you can select any flavor of soda you please. Prices are good for what you get. The workers were great and friendly. Good to see companies bringing in work for locals. read more

See all

I love to eat at five guys but they are just so inconsistent. I got the tiniest scrap of lettuce on my burger and it looks like it might've been the last piece at the bottom of the bun and maybe someone didn't want to go get more. Hate writing bad reviews but cmon' lazy or what? read more

Five Guys - Thanks five guys for the lettuce on my burger. - Burgers Near Me - Manteca, California

I have NEVER seen a burger as disgusting as this. It literally looks like they picked pieces of meat up off the ground and put it on a stale bun. There is NO burger, this is a pile of pieces of what I assume to be meat. 1/2 the condiments I ordered were nowhere to be found and the tomato was rotten. I'm seriously thinking about calling the county health department as this is not for human or pet consumption. How hard is it to make a hamburger? And when will yell give a zero star option? read more

Five Guys - Trash that was supposed to be a hamburger - Burgers Near Me - Manteca, California

I have been to a number of hamburger locations, This place on a Saturday afternoon 12:30 pm ,was not what Five Guys Is known for. Ask for fries with no salt, before we received the two hamburgers, had to wait because the employee hadn't completed the order on fries. The hamburgers were cold because of having to wait. Poor service for the location,time of day I know the virus has caused changes,yet if they can't offer services that are their standards, don't open up.. read more

Can't get the order right. Ordered two burgers, both bacon & cheese but with different toppings. Neither of us ordered pickles. Got our Order and my babes burger had pickles all over it. I Took it back, no problem, they remade it. Got back the replacement and Pickles again all up on the burger. Took it back and was a bit irritated this time. All this time we were waiting to eat together I wasn't eating mine, but I checked it and it looked right. Got back the replacement burger (with attitude from them for whatever reason) and It looked correct (no pickles) but they didn't put BBQ sauce on that we ordered. We decided to eat anyway and that's when I realized My burger didn't have bacon. Everything tasted good but we are not going back to this one. Managers need to be changed out. read more