Let me say on my visit because every body is different depending on the people and the times. 10 Customer service 8 pricey for what you get 10 Quality 10 on food 8 on the Cleanliness .. read more

Five Guys - Double patty with cheese ALL THE WAY! - Burgers Near Me - Mcdonough, Georgia

I ordered a large fry several times lately and they are only serving barely a regular. This location isn't upholding the expectation I expect from 5 good. read more

Five Guys - Fries - Burgers Near Me - Mcdonough, Georgia

I've stopped at this location now on evening drives back from the city. The five guys burgers are always delish and filling. The only complaint is my wallet feels lighter afterwards. Fast and friendly service. The inside is spotless and who doesn't want peanuts while waiting?! read more

Hot fresh cooked to order burgers chicken hot dogs French Fries Shakes are Awesome Expensive burger meal $17 up Only complaint the buns need to be bigger... read more

Customer service was great! Cleanliness: the ketchup packets were all sticky. The cook was touching his hat then wrapping the sandwiches...coughing and not covering while wrapping the sandwiches. I strongly suggest they speak with him about that. The food: the grilled cheese had a metal ish taste to it we ordered more than one and had the same results from the sandwiches. The fries were fresh. It was a little wait as the food is made to order. read more

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Food was fresh and cooked just right. Service was amazing. Was clean. Nice crew. Music was loud, but that's normal for Five Guys.

Five Guys is the signature burger for all to enjoy. The burgers are so good that you have to get them. The fries are delicious as well as the shakes. read more

There's food is good but it's expensive 8.00 for a regular fries really and 6.00 for a little fries really and plain meat patty is 10.00 really read more

Very good food. French fries could be a little better but other than a great spot. Will definitely go back.

Ordered $40 worth of food for me and my mother. We each got one regular sized burger and their smallest fry option. The fact it came out to $41 before tip is insane for what can be considered "fast food" is insane. We waited nearly an hour for it to arrive, and when it did, it was all wrong. The sticker on the side of the bag showed all four items. However, when we opened the bag, only one fry and one burger were inside. The fries were thrown inside haphazardly, and around 20 of them were in the bag. The burger was not made the way either of us ordered. By the time we received the food, they were within ten minutes of closing, so re-ordering was not an option. I'm left wondering what did I pay for? read more

I am so surprised this location does not have as many 5 star reviews as it deserves. Maybe its because people don't have the right expectation when walking in. This is definitely worth the money and the concept behind Five Guys is awesome; 'go to college or start a business'. They use fresh ingredients in all of their locations and there in not a single freezer at any store. I ordered via the app and once I arrived they then started to prepare my food. I can really appreciate that as many times I have ordered online and my food had been prepared too early in advance of my arrival. The staff at this location was very inviting and sweet. I read the review about the MAGA hat and LOL'd. Don't wear a statement piece if you don't want the statements. That review also carries no weight seeing as how it had nothing to do with food or experience, just someone getting their feelings hurt. Geez, can't write a review without politics getting involved. ok 2018. Food: fresh and delicious. I had a Little Cheeseburger (which is actually a normal size burger to me) with Little Cajun Fries. Everything was hot and perfect. There's so many fries! I also like that they have a sign they change that lets you know exactly where they potatoes came from. That's quality over quantity and you still get a ton! Ambience: clean, bright and inviting. Its a casual counter order place so not much going on with décor other than the post, reviews, quotes and pieces on the company. The restroom is clean and kept up. The patio outside is a nice addition if you opt for the outdoors. Overall: Definitely worth a $10 lunch. Would recommend to anyone and will be coming back. read more

Walked in greeted instantly and the young man behind the counter was ready to take my order. He was kind and patient. The restaurant is at the end of a strip of restaurant. The inside was very clean and being maintained while I was waiting for my order. They have some old school thrift store type of music playing. It's ok. The restaurant wasn't that busy. The wait wasn't long at all. I ordered two bacon burgers,two orders of fries and a drink. The fries were hot and they give you plenty. When I want a good burger and a lot of good French fries five guys is the go to. read more

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Food is good but ordered curbside (due to covid) arrived at scheduled time and called as instructed....was told I had to come in and get it lmao....that's take out not curbside pick up...not very friendly either ehh not surprised by the customer service anywhere anymore lol! And it goes without saying it was not ready by the time we were given nor 15 minutes later lol ‍ read more

Five Guys - the outside of a restaurant - Burgers Near Me - Mcdonough, Georgia

Lunch came to 20.00 for 1 person, smallest option on burger and fries. Fries were greasy and way over salted. I'll skip this place and next time choose a place where I can be waited on for a 20.00 burger read more

great burgers and the give you an entire paper bag of fries lmao.... the service is good to me cause they cook to order when you order...

Customer service on 8/14/22 @ 6:03pm was terrible! The gentleman at the register was unwelcoming, seems like he didn't want to work today. Please work on customer service and greeting customers. At least make customers feel like we should spend our money at this establishment!!! read more

Had a taste for a good burger and with several choices in the same area, decided to go with Five Guys. The workers greeted us soon as we walked Through the door. Made some good suggestions and was very friendly. Of course, the burger was great and the fries were hot! Will be back indeed! read more

Not worth hoopla or money. We ordered fries when no one told is piles of them are included. Good burger but not worth money. Service marginal at best. Honestly think they should refund my $6. No point in my going back. read more

Everything was great. Friendly staff took our order promptly. Our food was cooked fresh to order prepared exactly as we had requested. Peanuts were an added bonus while we waited. Didn't take long to get our food. Place was clean and we're glad we stopped in. Burgers were awesome. Fries were skin on variety and very tasty. read more

This place, this place!! Been a fan since they opened. Having options is the thing now, and I support those businesses who cater to customers. This location has a great patio section for conversation while eating. The food is made to order, so you can choose your burger the way you like it. If it's naked, ketchup only, all the way, or on a bed of lettuce-its all about options. The Odaho potatoes are cut daily and you can request no salt on ur fries if you like. Tip-If ur looking for a value meal with value meal prices, this isn't the place for you. 2 burgers, 1 fry and 2 drinks will set you back almost 30.00. Again...it's about options. Enjoy! read more

Five Guys - Cheeseburger fixed the way you like it! - Burgers Near Me - Mcdonough, Georgia

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I really enjoyed my burger and fries. I love that you can basically build your burger with all the freebies. I ordered a single, which is cheaper but also fulling if you like to add toppings. I had the grilled mushrooms, grilled onions, and the green peppers. I also put lettuce, tomato, and light mayo. The only thing that I did not like is that they only have Kraft american cheese, which was still good, but I like other cheeses (white american goes great with grilled onions, and so does Swiss, provolone, and pepper jack). The french fries are delicious because they are real potatoes, and they give you a ton. I feel that you really get your money worth, and good quality. I actually took a third of mine home to reheat for later, because the real potatoes, actually don't taste disgusting when reheated. My son had the grilled cheese sandwich, and he loved it. I guess the Kraft cheese is great for kids. Say R.I.P. to your diet and try it out LOL, or at least cheat here. I also liked the free peanuts. They were salty and delicious. And they made a great snack later. The service was also pretty good as well. The lobby needed a little attention. The tables had not been wiped off, and it was only 11 AM when we dined in for lunch on Sunday. Overall, I will be back (on my cheat day). read more

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Summary: Great burgers, great fries. Service is usually quick and always friendly. Food is simple: burgers, fries, milkshakes and hot dogs. Burgers are completely custom, and they are very large. A small cheeseburger is usually more than enough. Same with the fries. One small will feed at least 2. Our goto spot for a burger lunch. read more

This is a brand new five guys in mcdonough! The workers are friendly and the service is fast. The restaurant is usually fill because it is a new establishment. read more

Five Guys - Burgers Near Me - Mcdonough, Georgia

2nd time i have tried curbside and watch 5 people stand aroud clean the store talk and give orders to walk in . So sad cause the burgers are great. Why bother offer the service. Too bad. I may have to drive further away to get service. read more

Staff had a hard time getting our order right, but they were friendly and professional while taking care of it. The food was well prepared and delicious. Mistakes happen... it's all how you handle them when they happen. Stanley And his crew did a wonderful job of taking care of my concerns. Thank you guys for the great service read more

I am a fan of their grilled cheese sandwiches. Since I do not eat beef or pork, the grilled cheese is an alternative to their hamburgers. Request grilled onions and mushrooms along with tomatoes on your grilled cheese and you will never want a grilled cheese sandwich without these items again! I love their plentiful cajun spiced fries. Check this place out! read more

Hamburger was ice cold . I didn't specify to add ketchup and mustard . They put it on anyways .. and on top of lettuce !! Ugh ! Fries were ok !! Not a fan of the joint !! Not for the price ! Positive note , cashier was very nice and hard working !! read more

Where's my burgers my good good up red meat... I love this burger spot it's just amazing as soon as you walk in your mouth starts too water, and stomach starts too growl....... read more

Whenever I go, the food is always fresh and tasty. A bit greasy but not overwhelmingly greasy--but when I splurge for a burger, that's exactly what I want. They are always consistent with the taste of the food and customer service. One of the best, if not the best, burger places around. read more

$12 for a small burger, fries and drink. I don't get the hype with Five Guys. I've had better burgers from Wendy's and at half the price.

Did Five Guys change the way they cook the burgers or change the meat they use or something? The last couple of times the burgers have tasted .........different, and they've been knotty, hard to chew. Then the fries were like mush mashed potatoes this last visit. Been kind of disappointing the last couple of times to say the least. One more time and you'll lose a couple of customers I'm sorry to say. read more

Friendly & yummy! Order & pay online for a super fast pick up! Great burgers, with many toppings! Fries are always running over regardless of what size u get. Cajun fries have a nice lil kick! Milkshakes available with bacon if you like read more

Good service and great food! First time there and the fries were awesome!!

I've been a fan of Five Guys Burgers and Fries since New York. I enjoy their burgers and fries, I think they taste good given the fact they don't overly season their meat and fries. I think it's because they are trying to accommodate customers they may have hypotension. I think their burgers are seasoned just right. I'll tell you one thing....I prefer them than McDonalds, Burger King (which I hate) and all the other big chain burger places I grew up with as a child. Don't eat fast food like that anyway but if I have a craving for a burger, Five Guys would be my first choice. read more

If you want your food tampered with (who knows what these nasty employees are adding to the food at this location). Eat at your own risk!

I'm a huge fan of five guys restaurants. When traveling, I always stop by when I can. I've visited ones in Garlinburg, TN, Christiansburg and Roanoke, Va, and now McDonough, Ga. McDonough has been the best by far in terms of the food. It's pricey for a burger joint but well worth it. My 2nd visit is the only reason I can't give five stars. Given the social distancing that's going on, I had placed and online order ahead of time and showed up a little past time to pick up my order and still had to wait 30+ minutes to get my order. Granted it was seemingly busy at the time and there was only one guy running his tail off back and forth taking and bringing out orders. Give that guy a raise! This leads me to my second reason I can't give 5 stars. From the time I arrived until I left with my order; the guy taking orders was wearing gloves but was sweating inside the gloves and was touching everything with them on. In the 30 minutes I waited he never stopped to wash his hands and put on fresh gloves. I understand things were very hectic but at this point in time we need to be a little more health conscious and aware of how peoples food is being handled. read more

I always heard good things about 5 guys so I was really excited when one opened up near my house. First thing the place was packed , decorated with many "best burger ever" signs and reviews on the walls. When it was time to order I was shocked at how expensive everything was ,but decided to go with the bacon cheeseburger all the way ,and small cajun fries. The burger was huge and I was excited to dig in ,but unfortunately I was disappointed. Everything was fresh and the meat was juicy but tasted very bland . I looked it up and found out that they don't use seasoning or salt on the meat which makes for a very ,bland sandwich. I came back two more times thinking that it would get better since the place was new, but it was the same. idk I think the burgers are just ok but overrated after spending $15 on burger and fries I expected more varity and gourmet burgers. I do like the shakes and free peanuts though. read more

$23+ for 2 burgers 2 fries & 2 drinks. Ouch!! Small burger, greasy fries & one drink machine working. Had to ask 3 times to have the drink machine restocked. Trash can overflowing, Definitely management issues here. Limited seating. I don't know how this place gets such rave reviews & don't see how it can get one $ for pricing. On a whim, tried this place again after a previous trip that was not "great" either. Definitely not worth the money or hassle of dealing with the customer no service. Go down to Freddy's if you want value for a burger. And the staff are much more friendly!! read more

We have been eating at this location since it opened and have liked it. My husband goes to this location 2 to 3 times a month with his employees and boss from out to town. It's been really good. HOWEVER.... tonight we went in and had the WORST food and experience. I bit into my bacon cheeseburger, and there were little bits of rock hard bacon that sent a sharp pain when I bit down and felt like it about broke my bottom tooth. I went to tell one of the employees (Matthew) and ask for them to cook me some more bacon. About ten minutes later, it was still not done, so I went up to the counter to see what was going on. A young girl (Brianna), said "what do you want?" I told her about my tooth and what happened she said "that is the way we cook it for everyone who comes in here". I said, "That's not how the bacon was my husband's burger. His is cooked right, and he has whole strips on his burger." She said "well your bacon is still cooking, and it's going to be a while" In a very argumentative and condescending voice. And for me to go sit back down. In the meantime, we started eating the fries, and they were almost burnt and very hard. At that point, I did not want to go back up there and deal with the rude girl (Brianna, Who I found out later is the manager for the evening). So my husband took the fries up there and said "these are way over cooked, and we've never had it like that before". Then he threw them in the trash because they told him too. About five or 10 minutes later, Matthew called me up there to get the bacon and the fries. When I got back to the table, he shorted us and only gave us about a third of the fries that we had received the first time. For anyone who knows, five guys always gives a ton of fries outside a the cup overflowing in the bag. We paid over $35 for this meal, and should not be treated so badly. At that point, we were ready to leave. I went back up to the counter and asked who the manager is. Matthew shrugged, rolled his eyes, and threw his hands up in the air. He turned and signaled Brianna. Brianna turned from the grill and said " I'm the manager. And my name is on the receipt". Then I ask who her manager is, and she mumbled something in an extremely rude way, so we went back to the table and threw everything away because we did not know if they did something to our food. We did not want to take the chance of eating spit on food. Hopefully tomorrow when I call the corporate office, Someone will care and do something about this situation. I will make certain to tell everybody I tell about this five guys Mcdonough location will know what happened to us tonight. Bottom line, someone has put very irresponsible, nasty talking inconsiderate, young people in charge, and hopefully this will change. I believe that Brianna was in a very bad mood because it was within 30 minutes of closing and was ticked off because there was a ton of people who came in there after us, and she was ready to go home. read more