Rushed over here at 3 in the morning coming straight from bar hopping in the lower east side. We were on the hunt not just for any type of burger, but the best burger. Knowing that they close at 4 am we took our chances. Got there just in time. Surprisingly at that time there was alot of people there for the same reason I was, looking to sober up with deliciousness. I ordered 3 burgers which by default come with two patties instead of one, two small Cajun seasoned fries which in reality are large because they dump more in the bag and a bottled water. Don't forget if your hunger cannot be tamed they have unlimited peanuts. You can eat them while you wait. My order came out pretty quick in about 6 or 7 minutes and it was pure heaven. Definitely helped me sober up and even took one home. Best burger in NYC! read more

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Five Guys goes from five stars to one. When this Five Guys opened in September they were seriously on their game. The team was fresh out of new store training and knew what theyw ere doing. Since then is has rapidly declined. I know good help is hard to find in NY, especially in Times Square and it shows at Five Guys. Oversalted fries, over cooked burgers, etc. The last bacon cheeseburger I had the bacon was hard, black, charred bits of carbon piled on top or my burger. Who in their right mind would serve food like that, except someone who didn't care. I hade to scrape them off the burger to make it somewhat edible. And the fries, they are so heavy on the salt I ended up throwing the food in the trash can. The fries are so over salted everyone at work orders them special - no salt. I work across the street I'll be giving the Times Square Five Guys a pass read more

Five Guys - Would you eat this bacon? - Burgers Near Me - New York, New York

My 2 middle fingers of death is not a negative comment on Five Guys in general, but rather just this particular franchise. The staff here is friendly enough. Things started off well when they quickly took my order. I figured I'd make things simple for them - a single patty bacon cheese burger with BBQ sauce. Not too crazy right? Oh, and throw in some cajun fries. First off the order took forever. Kind of strange considering I was there pretty early in the day and there were way more people in the kitchen than customers. You'd think with a big ass assembly line of people they would be able to get my food out in a timely manner. Nope. For some reason, I couldn't really discern when and if they were actually cooking my food. By the time I got my food, I actually stopped paying attention b/c I was bored out of my mind and had to use my iPhone to keep me distracted. But it certainly took longer than it should have. So with all that "time" put into the food, you'd think you would get a decent burger? How about a juicy patty? Nope. It was pretty dry and lacked the taste of the same burger I got in other Five Guys locations. The cheese - well it's just cheese. No biggie there. The BBQ sauce? Yep. But my beef was literally that the patties were dry as hell and the bacon was scorched beyond belief. I know someone else here made a similar complaint about burnt bacon. Seriously how do you make bacon so nasty? It's a shame this prominent location can't keep up the standards that I know they are capable of in other Five Guys stores. Not sure if it's because of the high volume of tourist traffic that prompts people to get lax on standards (or if the staff just happens to not give a flying fuck). Either way, it's a shame b/c we know Five Guys is capable of doing better. read more

I work in the area and I love the amount of french fries they dish out:) I only go to pick-up and it has always been friendly and fast. HOWEVER it is located in tourism central soooo there are days when the workers look as thou they have been dipped in the fryer:) I do avoid the place when crowded. If your a tourist they make burgers & hot dogs!!!!! Please look at the menu before you get to the register and if its not on the menu then the don't have it!!! read more

The burgers are absolutely good , but the fries are why i come back ..All future, non-Five Guys fast food french fry-eating experiences are destined to be ruined after you have them. The fries are crispy but the interior has a creamy consistency and tastes like an actual potato! .On teh whiteboard they even liset where they came from The :Little Fries" order goes a Looooong way here.. They always give more fries than you order. and there is always a fries overflow !! For how buy this tourist trap location gets, the service is friendly and quick! read more

Service is sweet, but the cheeseburgers are tasteless to the point where it doesn't feel like you're eating a cheeseburger, and the fries are a huge portion (small size is more than enough for two people), but soggy, oily, bland, and not quality. Hate that there's only ketchup available. Free peanuts made me a content girl though. Lots of high-top seating. read more

Went in pretty late on a weekend and the line was almost to the door but the service was really fast. The only complaint is that the cheese on the burgers werent melted it was just placed on top of the burger before was wrapped up. Even though the line was long though the food got out really fast and tasted just as good as usual. The fries are my favorite. That's specifically what I went there for, no whirls can compare. read more

Five Guys - Burgers Near Me - New York, New York

For taste alone, 5 stars - for this place as a whole 3 stars. Came here because it was a little less crowded than a lot of the eateries in a busy Saturday Times Square. We were "lucky" to get a table. After placing the order (2 burgers, 2 fries, 2 drinks totaling $29 by the way - gotta love Manhattan overpricing) we waited for our meal. There are two rows of tables and a line that goes past the tables which is a little stupid. If you're going to place an order, it should be near the front and then to wait in the back. Can't say I was pleased that there were people standing in line looking at us while we were eating our food......right next to us. They really should change their interior format, because it's pretty poor. They called out my order number and I picked it up. Even though we were staying, it was thrown into a brown paper bag. Ok, no problem. Upon opening the bag however, the fries completely consumed the bag to the point where we literally had to eat our way down to our burgers. I'm for extra fries, but this was a little much. I was nearly full before I was able finally see and retrieve my burger from the bottom of the bag. All in all, except for the people inside, the meal was as good as I expected and very filling. I needed to use the rest room and wasn't made aware that customers needed a code to enter the locked bathrooms. I made my way back to look at the receipt and there was the code, but some weirdo ended up getting to the door before me (though I was technically there first) and since it was the place's fault for assuming every customer knew about this "code", I entered the women's room - of course to find no toilet paper. Ahh, gotta love Manhattan. Staff were busy and except for the guy that called out my order who seemed like a zombie, they were pretty friendly despite the large volume of customers. Good food even though it's overpriced (as pretty much most things in Manhattan are), but if you're not a fan of the crowds, I would suggest not eating at Times Square and going to one of the other many locations throughout the city. Remember to save your receipt if you want to use the restroom because you need that code to get into the bathroom. read more

You would think most of the places in time square are tourist traps, but this five guys takes me right back to home. I remember coming here back and Texas and chomping away on their free peanuts. If you want a quick, delicious and greasy burger, this is the place. The best part about it is that almost all their toppings are free including grilled onions and mushrooms. Throw on some melted cheese and what could go wrong? Also their large fries is ridiculously large. They fill huge cup and then add more on there. These are thick cut fries which I love and have he perfect amount of salt on them. When I'm in the mood for a diner burger this is the place I'll be. read more

I'm here right now. I have to say the food is awesome but the wait after your order takes sooooo long, for a fast food place anyway. This is understandable though, when you consider that 42nd street is super busy. The people working here are really nice and it's a great place to chill out and talk with friends. read more

Five Guys - Burgers grilliiinnnn :) - Burgers Near Me - New York, New York

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I freaking love 5 Guys. It's like the perfect fast food burger with endless, delicious toppings. I'm not usually a big red meat eater, so I always loved the fake fast-food beef instead. I think that's why I love 5 guys... their patty is right up my alley, and like I said, their endless topping options. So fun, and delicious. I usually get pretty much everything on top of a little jr bacon cheeseburger. Unless you're super hungry, I think the little burger is perfect ! Oh, don't forget their cajun fries. Order a small, they usually fill the cup, plus lots of bag fries on the bottom! Oh, and they usually always have FREE fresh peanuts ! read more

Five Guys - Bacon Cheeseburger w/ Cajun Fries - Burgers Near Me - New York, New York

as for guilty pleasure foods i would put five guys on my list and when you add the calories for a cheese burger , large order of soggy fries its safe to say that its a one a month pleasure or you might not have many guilty pleasure to enjoy.stop by fg to grab a lite burger with the works , no sauce and small order of fries which i will enjoy back at my office and due to covid rules no more self service peanuts which is just fine with me . from burgers , fries. hot dogs, veggie burgers, etc, you really cant go wrong waiting just under 10 minutes for a well done burger with all the toppings and burgers aint cheap but worth it when your comfort food fix needs to be had. read more

I'm mainly writing this for the dude who was calling out the order numbers and making fries. He was SUCH an A-hole. I wish I could've gotten his name, but there were 2 guys both wearing glasses one was a bit older making the burgers and they were great but not the other guy. I had an online order and checked in with him to see if it was ready, by this time it was 20 Minutes after I had ordered and I was quoted 10 minutes, so I was late. I didn't even give him my name, I just said I had an online order and he said "yeah but you gotta wait." They were slammed so I patiently waited on the side. 15 min go by and he looks at me and says "2 minutes." Another 10 minutes go by, that's right, 45 Freaking minutes and STILL no food, and the two guys with the glasses asked us what we ordered and said they had noticed we had been waiting a long time. At first I didn't make a big fuss because they were SLAMMED and it was just 3 of them and I work in the restaurant business so I know the feeling. So I told them the order and turns out They didn't even have my ticket at all. So I have no clue why the dumb fry guy said "2 minutes" to me. So they finally make my food, I grab it and leave. I get home to find out The jerk on fries KNEW I was there for 45 minutes waiting for my food, and this mf gave me 90% burnt, old, stale, inedible fries. Didn't even bother making some fresh ones. I wish I was kidding, I ate about 5 or 6 decent fries and threw out the rest because they were inedible. I legit was going to go to shake shack but I really wanted the Cajun fries, that's the whole reason I went there, and I couldn't even eat them. I was so pissed I didn't know whether to go back down there or call or what. Un-freaking-real. I could not believe how shitty that guy treated us (and everyone who dealt with him too). They seriously need more people because the other guys who were kind and considerate and working their butts off are getting a bad rep by inconsiderate jerks like the guy handing out the orders and being rude as hell to people and giving them old burnt food. They need to fire that guy asap. read more

Not impressed. If you're looking for a place to grab a quick bite, it's good for burgers, but don't plan on staying as it's difficult to find a seat. The wait time is a bit longer, but that's because everything seems to be made-to-order so everything is fresh. They had two vegetarian options - a grilled cheese and a veggie sandwich (which was grilled peppers and onions and lettuce and tomatoes.) I had the veggie sandwich with cheese, which was pretty good since the cheese drowned the veggies. The fries are ok, but I know people who are obsessed with the fries. That's just a preference though. read more

This was one of my favourite fast food places is in the USA . I would highly recommend this to anyone. Seriously juicy burgers...bacon cheese burger is a must... Chose your own toppings and any sauces!!! One of the highlights of this place was the drinks machine with over 100 different flavours to chose from :) .. You may wait a while depending on the location you chose to go to but it's worth it ;)... Go ahead you know you want to try it :) read more

Five Guys - Burgers Near Me - New York, New York

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Got a Bacon Cheeseburger well done all the way no mushrooms add barbecue and a large Cajun fry around 2 am this morning. Smh ruined my meal before I could walk out the door. Guy at the end of the sandwich table literally threw my burger together, he was just about to finish the sandwich put in the two sides together. I said "you forgot the bacon." He looks at the receipt, sucks his teeth like he's got a attitude HE forget something. Throws the burger apart, grabs the bacon, Breaks it in half, Puts it on the sandwich, then throws the burger back together to the point now the patty all ripped, the dang burger sliding across each other, now you got condiments pickles and onions all on the side in the foil, whole thing just looked sloppy af while he was making it. But I gave it a chance I'm not gonna die from a broken burger and this ain't a commercial. At least I got my bacon. But I can NOT & will not ever do medium rare burgers, it's just like I'm not built for that! My spirit can't take it! Babbyyy I cut my lil raggedy burger in half, fridged one, go sit with the other and my lil Cajun fries, lights dim, set up my lil show, get good into my show and my burger bihhhh the light caught my burger I seen a glimpse of pink!! $15 for burger and fries and this is how y'all do meeee?! read more

Five Guys - Well Done Bacon Cheeseburger - Burgers Near Me - New York, New York

Good burgers and fries. Fast service. I always go to five guys when i miss eating burgers.

What a disappointing Five Guys location. First, the burgers were thinner than McDonalds. Normally, they are thicker than this. Second, when did they stop cooking burgers to your desired temperature? They had one temperature, charcoal. Then, I informed the girl who took the order that we had a peanut allergy in our family, which is why we didn't order fries. She informed us that it was not a problem. So, I watched them prepare the burgers, and I couldn't believe it. The guy handling the fries, was also handling the burgers with the same gloves. Thanks! Don't bother with this place. Not worth your money! read more

Mediocre and overrated. The burgers are super thin and flavorless. The fries are soggy and too salty. The assembly line they have set up is unsanitary. The same guys who preps the burgers touches other things. They line the buns up with the veggies and put the bacon on there while the pattie cooks but then the bacon gets cold sitting there. They don't melt the cheese with the burger. I just can't. If you want a greasy but delicious, quick burger go to Shake Shack around the corner. Much better quality food. read more

This is the first time I try Five Guys. I've been hearing so many good things about it but never really took the time to try it until today. So first thing you notice is the 70-80s feel of the place through the red and white checkered decor. The first employee I interact with was very friendly and funny. I didn't know what to order for my first experience so I just ordered a burger with everything . The list is very long on the toppings that are included. Unlike McDonalds or Burger King, every burger is made to order. It took approximately 5-10 minutes to get my burger handed to me. Now my perfect Burger is a medium rare, well seasoned, juicy and a great bun to just support all the flavors . Well when you open that wrapper from your burger you can tell this is going to be a sloppy experience . On the first bite the first thing you notice is how juicy the burger is but it definitely lacked seasoning. It seemed like they didn't even add salt and pepper when it was cooking. I had an awfully hard time eating the Burger because of: 1. My annoying braces 2. The bun I felt like the bun was almost nonexistent . As soon as the juice of the burgers were absorbed by it, it made really hard to keep the burger together . If they were to season their burgers, this burger would probably kick ass. For a well done burger it was really juicy and the toppings where very delicious as well. Now I probably wont be changing my Burger spot for this chain anytime soon buy its definitely a burger worth trying . If they fix the seasoning issues I would give it a 5/5. read more

Great burgers, sizzling hot dogs (especially topped with bacon), cool soda dispenser, and friendly staff...all in Times Square! This is my new go-to spot before seeing a movie at the AMC or Regal theaters. read more

Long lines, overpriced due to the city, greasy burgers....I'd try to go to grand central and grab shake shack instead!

Not a bad burger, good service, the atmosphere was fairly bland and the bacon burnt. I think with the explosion of burger joints they need to add more variety! No wifi was told to use McDonalds next door! Overall a menu overhaul is required you can't rest on your laurels for ever! read more

After I went to this fine establishment, I came on Yelp to trash it. But to my utter disappointment, this location was not listed. I stalked for a few weeks and then forgot...until today. I had a double bacon cheese burger that tasted like stale grease. Fries that tasted like stale and burned grease. Who in her right mind does not like the taste of stale grease? This was over the summer and the place was brand new. I may give it another try...whenever I am in the mood for....Yup, you guessed it...stale grease. read more

Only went once but surprisingly it was pretty good. I liked the fries and the burger, but it was some real greasy stuff. Not the most healthy of meals but a damn good one. read more

Evening hours are high class ghetto dining hours. Stay away unless you like a dirty overcrowded overpriced burger joint that's nothing to write home about. --- Can't even begin to understand the appeal to this place. The fries are good, the burgers are just ok, nothing special. The nasty employees with attitudes are enough of a reason to not go. Better off going to McDonald's than 5 guys, --- If you like dirty, rude, and overcrowded, this is your place. read more

After problems this trip with sanitation issues, chicken dripping blood and lack of flavor at higher end restaurants we decided to play safe and cheap (and it was late so many places were already shut). They delivered - decent food, hit the spot, very reasonable price, fast service. Was it healthy? No. Was it foo foo? Certainly not. Was it OK? Hell yeah read more

They are suppose to at 4 am but the police closed it. Real bummer when you just left the club and have munchies. I came back later that day and 2 my surprise the police let them be open. I had the most wonderful cheeseburger n fries :) read more

I know, I know. I'm reviewing a chain restaurant in Midtown. Cut me some slack. I'm going to blame it on my husband as he insists on watching movies at the AMC in Midtown and Midtown only, so we always stop by before a flick. The things we do for love. Anyhow, I always get the mini burger, fries and a seltzer to keep it sexy. The burgers never disappoint and honestly, I'd take a Five Guys Burger over Shake Shack anyday. read more

Wow first and last time. Let me start off by saying the lil tinny baby burgers for the price is crazy. Then they cooked them till they are burned and crunchy...... a crunchy hamburger...... does that sound good? Deer five guys go to Bobby's burger palace and learn how to do it the right way...... once they come to the city you will be done for read more

I want to like this place. I really do. I have had Five Guys elsewhere and really enjoy their food, but this location just doesn't cut it. 1) DO NOT ORDER ONLINE. I have done this ahead of time 3 different times and every single time they have "missed my ticket" and I end up waiting longer than folks coming in after me ordering on the spot. You are better off just ordering in the main line. 2) Over-salted fries. My lord. Each time the fries have been very salty. Once, while waiting for my food, I saw 3 different employees salt the same batch of fries. No, no, no. How about not salting them at all? You have a mountain of salt packets people can grab and season at their leisure. Let us just do it ourselves. 3) Overpriced. I get it. It's Times Square - but this is abusive. I will probably try them one more time. I will even order online and order fries. I will see if my order is ready when I arrive and if I do not die of a sodium overdose. However, I need to work a little overtime before I can afford it again. read more

No bad still need really good burger no fake sorry. My opinion period. Thank u for your reviews hope future better burger really good restaurant. read more

Ehhhh. I'm a fan of Five Guys, but this location falls flat on its face. Basically, it's blown out all the time, which sucks. I've come in here six times to date and there's almost never anywhere to sit. On top of that, it's loud / crazy (which is to be expected, it's Times Square), so you're not exactly better off sticking around anyway. Every time I order my burgers here, they're either severely undercooked or overcooked. I've never had this issue with any Five Guys in the past, but this one is making it happen so far. I mean, I know it's one thing to rush because you have to serve 38746378647836782678436278 people every hour - but come on. I understand if it's once, twice, but six times and my burger is not Quality Five Guys like I've come to love and expect in other NYC & NJ locations? It's really expensive too. I'm not joking - they've got prices like you wouldn't believe for a fast food chain. No bueno. I'm not a fan of this Five Guys location. I'm hoping I can start to be a regular here again in the future, but right now, this place is just not doing it for me. Based on the prices and quality of the food, you're best skipping this location. read more

Good place for burgers and yummy Cajon fries. I don't come in often but when I want a good tasting burger this is a always a good choice. Prices are very fair for Times Square food. Locals and tourists can enjoy this place evenly. No complaints for this spot but it is pretty much runoff the mill so 3 stars s a fine reiew =) read more

Five Guys - Burgers Near Me - New York, New York

When I had Five Guys for the first time a while back (we're talking a few years here), I was absolutely in love. However, I got the Hamburger (comes with 2 patties) and fries today, and was hugely disappointed. The burger itself was lacking a LOT of flavor and was just overall very bland, which I was surprised by because I don't remember my other experiences with Five Guys being this unsatisfactory. The fries were not impressive either - yes, they do give you a lot, but it was just overly salty. Also, good luck finding a seat here. You're in Times Square, what do you expect? read more

Looks aren't everything, these burgers and fries are the best in NYC as far as I am concerned. Value for money, great taste, friendly service. read more

Five Guys - Burgers Near Me - New York, New York

Very good burger !! I think the best burger !! So fat but so good !!!! Not expensive. fries are amazing!!!!! read more

5 Guys is a burger place that you would want to frequent maybe once every 6 months. With thousand + calories just in their cajun flavored fries - it makes you wonder why the US has one of the highest obesity rates in the world. I mean don't get me wrong it's delicious. However, I will not eat a 5 Guys burger unless it's every 6 months. I don't know how the guys do it but then their bodies can tolerate a lot more grease than I could. Service is friendly and simple. Sometimes I feel they can take forever but I guess we can't ask for much. Everytime I eat their burgers I feel as though I've added at least 2 inches on my waistline. Not attractive at all. That being said - I will see you guys in 6 months! ~happy eatings! read more

A-OK. A better option than the McDonald's down the block and you will probably end up spending the same amount of money in Times Square. A faster option than the Shake Shack around the corner and equally as tasty. A much better, tastier and bigger burger for the same price than Whitman's inside City Kitchen at the Row Hotel just 2 blocks away. Cajun fries are solid and spicy, so I enjoyed them and they overflow the container with them so you get more than enough. Solid choice for lunch or to save some money if you just spend $500 a ticket to go see some Broadway play and are over living lavishly for the day. read more

Ten minutes before closing time, a homeless guy gets dismissed and told that all the leftover food gets thrown out, and nothing ever gets donated to the homeless. Really. The manager says what? Policy or not, at least leave the bag of food you're throwing out by the door. - - - -- - - - - - -- - - - - -- -- ********The burgers are made to order. Like what do you want? Grilled onions? Jalepeneo peppers? Bleu cheese? Child, lemme tell ya. AND SO CHEAP TOO! But trust me on these burgers.....wooo weeeee!!!! read more