My burger was really sloppy. Looks like no care in assembling it. The staff acted like they are upset to have the work day interrupted by customers. I love Five Guys. This location is an embarrassment to the brand. read more

Choosing to eat at Five Guys is an exercise in economics. The quality of the burger itself isn't special at all. It's greasy, it's well done, with thin patties, and it's cooked to order in 5 minutes. It tastes like any number of other burgers out there, including: Burger Heaven, Viand's, Gene's Coffee Shop, a non-mayo'ed Burger King, and In-N-Out Burger (Yes, this implies that In-N-Out is not that great. Yes, I said it. It had to be said). Therefore, selecting between these choices is a matter of prioritizing your needs and optimizing your $$$ in the process. Do you want to be served? Then go for Viand's, Burger Heaven or Gene's. Do you just want a plain patty on a bun? Go to Burger Heaven. Do you want fries with that? Go to Gene's and pay $8 for the whole thing. Do you hate being waited on, and want a fully topped out burger, with no fries and no drink? Then! Five Guys is your spot. It's ridiculous that they charge $3 for a fountain drink. You'd be better served taking your burger out or sneaking in a bottle you've bought beforehand. $10 for a cheeseburger and a drink? Yikes. read more

Ehh kind of service . fries were cold and stale . Burger meat was cold and Overcooked. Burger Bun was hard . Bacon wasn't fresh out the grill. Could've Been okay but my burgers were missing Cheese. I love five guys but the meal wasn't it. read more

One of the loveliest dilemmas of my life involves Burger Joint vs. Five Guys. Five Guys is a little bit cheaper, and is not going to have the 30-person line of European tourists (not that I don't find our European friends to be charming and well-dressed). Being from Northern Virginia, I've known Five Guys since I was a small one. So... there's a nostalgia issue here, but I really do think the little cheeseburger is a a very good cheeseburger. So fresh. Juicy. Soft bun. Their fries are actually great, I think, but they're often too much for this lady. The longstanding Five Guys policy of providing malt vinegar has given me a taste for it whenever I have fries, so I do indeed appreciate it here, when I am hungry enough to add fries to my order. Even the small order, the overfull styrofoam cup you see pictured, is more than enough for me. The burgers struck me as a tad expensive when they first opened in NYC, but of course, it's still a bit cheaper than Burger Joint, so I keep coming back. Also the employees are nice. read more

Long time fan of 5 Guys and my go to fast food burger in life. All I can say is I wonder if the poor franchise owner of this 55th st location ever secretly shops his business. If not, he should. He would fire most of the employees. Screaming obscenities at each other, slow beyond belief etc etc. As I waited and waited for my burger I watched as parents of younger children cringe. They all looked as though they wanted to cover their kids ears. As a New Yorker, I have tough skin but Even I was taken a back and embarrassed for my city. If you are the owner of this location, grab a hat and sunglasses and have lunch in your restaurant. And do it before corporate 5 Guys beat you to it. FYI, burger was good but not as good as other 5 Guys locations. Semi cold from sitting on the counter too long as employees were swearing at each other and messing around. I'm not political but it's hard to deny that the City has been going down hill ever Mayor Giuliani left and especially since De Blasio took over. read more

In a word. Wow. Unlike the insufferable PinkBerry, I'm totally excited these places are sprouting up all over NYC. With this just two blocks away, I don't know know why any one would wait in line over at Burger Joint (yes, I continue my Yelp-wide crusade against the most overhyped burger in New York). This is the first burger where I have to rave about the bun! It's slightly dense but soft and somewhat chewy (think ballpark hotdog bun). Add in the beautifully greasy patties and made to order toppings, and you have a burger that's sure to satisfy anyone's craving from the burger minimalist to the frilly burger evangelist. The french fries here are rough cut, thick and skin on. I'd suggest getting them out of the bag as soon as possible. As with any thick cut fries, they tend to soften up faster than the thin crispy ones. I tend to like thick cut fries better and these have a real nice potato character to them, but I've had my fair share of debates over the merits of different french fry cuts. read more

This is a great burger. They offer you four options, hamburger, bacon burger, cheeseburger, bacon cheeesburger. You can then customize it with whatever toppings you free, thus creating the burger that you can only get in your dreams. On top of this, their cajun fries are fantastic, and if you're with friends, they will dump them all in a bag for you and you get a few extra also. Before going there, you do need to know that this burger is very fattening, and your calorie count will go through the roof if you pile on the extras, so be warned. read more

I love five guys but I had a horrible customer experience at the one on 55th st and 6 av. The oldest waiter of the restaurant started to take my order but seemed pissed because I wasn't going fast enough, he just left without saying anything and one of his colleague just took his place to take the order. In the end my order was wrong, probably because of the switch of waiters, but I can totally understand that people can make mistakes. The thing is, that after doing the line again and ordering again I met the first guy again who literally yelled at me while I was trying to get through the all process of making the perfect burger. In the end I gave him the life advice to be kind to people (I was smiling and trying to be nice) and he got so pissed that he told me I couldn't sit in 'his' restaurant, he told me to eat outside, it was 22º F/-6ºC. I won't give his name, I'm not here for that, I'm just here to say : PLEASE PEOPLE RUN AWAY FROM THE FIVE GUYS ON 55th AND 6 AV ! Trust me, you don't wanna experience that. read more

After listening to my favorite radio show back in California (KLLC), where they swooned over the recent opening of a Five Guys in Pleasanton, when I saw it just around the corner from my hotel, of course I had to try it. I've given three stars mainly for the fries. The cajun fries were SO yummy. A little salty on some, soggier than I'd like, but with great flavor. And the small is more than enough to satisfy you if you're having the burger alongside. I didn't come close to finishing the cup. I believe that a great burger starts with great meat. In my opinion, if everything falls off the bread except for the burger meat, you should still be able to have a tasty bite. I didn't find this to be the case with the 5-ers. The meat was bland, and they used processed cheese, which is also bland. I ordered it almost-Barack-style, with mayo, onions, pickles, and jalapenos. Okay, only the jalapenos are Barack-style. But those peppers gave it a nice kick. I should have ordered the grilled onions instead of the regular. Will I return? No. But doesn't mean you shouldn't stop in and give it a whirl fo yoself. read more

I've heard all about the five guys legend and had to try it myself. Pretty much just got a mushroom cheeseburger and enough fries to feed a family. I don't know if I was expecting too much, but this was a pretty basic burger that reminded me of the Billygoat back in Chicago. I'd prefer to have the burger medium rare, which they don't do. I also don't need an entire bag of hot and greasy fries. They certainly were good, its just that there were so many of them. read more

For me, Five Guys is the East Coast version of In-N-Out. Not because the burgers and fries taste the same, but it's the spot you hit up when you don't want the mediocrity of popular fast food spots. The actual burger options are limited, but any available topping can be added at no charge. My favorite combo right now is sauteed mushrooms, mayo and hot sauce. BEWARE: Risk of heart attack on any given bite. They give you a grease-soaked bag to prove it. read more

The prices here are STEEP. I ordered a hamburger, and when I realized that a regular hamburger was actually two patties, I thought to myself "Oh, that explains the price", but then I thought better. That's so stupid. I only wanted one patty!! The burger was just okay. I would just describe it as "edible". I have had such good burgers in the city, that I just left here feeling unimpressed. The fries were pretty gross. Definitely do not like their seasoning. I liked that you got peanuts with your meal though! read more

My favorite burger joint from DC finally makes it to New York! Hooray! (I won't reiterate what others have said. This place is legendary in DC and I'm psyched that it's made it up to New York.) read more

With a lot of help from fellow Yelpers and my main, Jose, at the counter, I came into 5 Guys w/ a gameplan of a single burger (called "Little Burger") a bacon/cheese hot dog and a small cajun order of fries. By design, I came at night to avoid the lunchtime masses, and pretty much had the place to myself. I ordered the burger "all the way" (which means, as Jose pointed out, everything in purple on the list at the counter--I remember lettuce, tomato, mayo, mustard, ketchup, mushrooms, pickles, and fried onions) and it was as good as advertised. I can't imagine managing the double burger. I was struggling controling my single, what with the softish bun and sliding tomatoes. Having said that, it was awfully good. The fries, well, you've heard it here before, are pretty amazing---hot, fresh, spicy, overflowing in a greasy paper bag---about everything you could ask for. I tried some with ketchup, some with vinegar and some by themselves and I can't decide which was the best way to go (probably the ketchup, but I liiiike ketchup). As for the hot dog, I liked that it was split. It makes for a flatter, easier eat. My problem was not knowing how to dress it beyond the cheese and bacon (or in lieu of the cheese and bacon). I'll take some advice here if anyone wishes to share. Finally, my visit was marred slightly by the unbearably bad lighting in the place. I know it's fast food, but there's really no excuse for flourescent lights. They had fixtures and I suggested to Jose to try turning off the flourescents just to see what the place would look like bathed in softer more forgiving lighting. Eventually it became clear that my all the lights are on one switch and if he turned off the lights I was suggesting, the kid manning the french fryer could actually die. Understanding that poor lighting is a minor qualm, I begged off of my request. No one listens to me anyhow. read more

Still solid after all these years. Nothing has changed since the VA/MD days except the number of franchises. And man, some of the workers in some of the locations just have a ball. Cracking jokes and laughing while still getting the job done. It's a far cry from the brain-dead idiots in the larger chains like McD's. read more

The burgers here are delicious, and the fries are as well. I'm a fan of any establishment that offers free refills. The employees here are fast and work incredibly hard. They could be in the kitchen, in one moment, and making deliveries in another. read more

Five Guys - cheeseburger, salted fries, & large coca cola - Burgers Near Me - New York, New York

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Never too bad of a wait here. Once they gave my order to the wrong person, and once I realized and talked to them they gave me fries for free -- nice touch. I go here often for lunch and feel like the staff are nice and quick. read more

Let's get down to it. Five Guys is good. What they do, they do well. They make a fast food burger how you would at home. The meat is good and you pick your toppings. They have other stuff, hot dogs and such and they're probably good but I haven't got past the burgers yet. UNLESS YOU HAVE A HUGE STOMACH DONT BE FOOLED. THE LITTLE CHEESEBURGER IS BIG! You don't need the regular size okay. Plus with the fries they give you which is always extra, you'll be stuffed. If you dont like cajun spice like Tony Chachere get your fries non spiced. Are there all sorts of fancy gourmet burgers out there sure. But if you want a good burger quick, this easily blows away everyone else. read more

Everything about my experience here was fine, the lady taking my order was quick and resilient, almost admirable in her ability to move the line fast and in an orderly fashion... however, when i was waiting for my order, one of the workers had yelled a number i could not hear, so i said a simple "what." That lead him to stop working and give me a talk about how i "needed to respect him, and that he did not care about whether I was a customer or not," all over the simple phrase "what." I agree that my execution could have been better but this is the first time i have ever been confronted by such rude service. Having been working in the food industry before, I understand that after a long day an individual might get frisky but this was totally out of line. Therefore, I will not be eating at this five guys again. read more

Mmmm I come here way too often. So delicious... I love Five Guys as a whole, and this location is no exception. Great food, great everything. One problem: this one is smallll. It's like, a hallway, and... I dunno. But whatever, I don't go with a whole party of people, so it's cool. Ooh and also I came here a couple times and got stale soda... Like, the syrup was already mixed with the bubbly stuff in the machine, so when it came out, it was like Coke-flavored juice and I gagged. And this happened twice a couple months ago. It seems to have been fixed or replaced or idk because the Coke was good last night.... Also, the bathroom. Jesus christ, I've never been to a bathroom in Midtown Manhattan as clean as this one. Nice work guys, hah. read more

Large burger, nice service and very clean restroom! I would like to come here again and again! Love here! read more

Five Guys - Cheese burger - Burgers Near Me - New York, New York

This beat Johnny Rockets hands down. Loved the cajun fries. The little burger was enough for me, though. I don't think I could have taken on the two patty option. The staff was really nice. They need to clean the tables a bit more frequently though. Other than that, the experience was great! read more

The burger is solid. Yes, Shake Shack and the La Cense burger truck taste better. 5 Guys burger is a decent size, but damn, $11 for a burger and fries?!? I mean, they give you a lot of fries and all, but for that price, I'd rather hit up Silver Spurs or Cozy Soup and Burger for a bigger burger cooked to order. read more

After having 5 Guys in DC we were estatic to hear they were coming to NYC. Sadly the taste wasnt the same but it was still pretty good. I would say 5 Guys is my second most favorite fast food burger. First of course is my beloved In N Out. read more

Five Guys is my go to place when I am hungover. Especially when my boss sees me hurting and offers to pay. I don't understand how a small fry, small drink, and the one patty little burger end up being over $10, but they are. Still, I love how they offer all the fixings - even mushrooms, sauteed onions, and my all-time favorite sauce A-1 - for no additional charge. Plus the fries used to be a major selling point for me because they are so damn delicious but lately they have been skimping on them. Definitely call ahead or order through their fax instead of waiting in the line which can seem forever long during the main lunch hours. read more

Since this place is becoming quite a franchise, I wonder how much longer it will keep to its "best burgers in a fast food joint that does not taste like poison afterwards" ways. The patty is actually of decent quality seeing that this is a fast food joint (not frozen as far as I know and a good size), add on top a clean looking place where you can usually see what they are cooking (also rare!), PLUS loads of free toppings to choose from including green peppers, sauteed mushrooms, caramelized onions and HALLO you got yourself the best fast good burger you can buy for ~five bucks! I know you may think I have said enough, but to drive the point home, I almost missed a flight in Washington waiting in line for a burger (which explains the 4 stars as opposed to 5 b/c in some locations service is unusually slow) Suggestion: go for the regular cheeseburger. Fries are not necessarily the best ever but are still good. read more

So, my other half had a number of missions for our New York adventures - one being to find the best burgers in New York. Five Guys was shortlisted as a must-try venue. Following a stroll (read: shopping trip) across town, I was starving by the time we arrived. We deliberated for a while over what the difference was between a regular and a small burger and concluded that it must just mean a smaller burger... how wrong we were! A regular burger contains two beef patties, while a small only contains one. We ordered our burgers and fries and settled in for a taste. The burger is nice enough. My combination was a bit messy though (mushrooms seemed to make the bun go soggy). Generally, a nice burger... but no fireworks. I'm not sure if it was over-sold to me by my other half so I expected too much, or if it really is just a standard burger. For what it's worth, I would probably go into any fast food chain for a burger, rather than trek across town to come here specially. That said, if I was in the area, I would probably go back in. read more

I usually enjoy my outings to Five Guys but this location has the following problems: -It's small (yeah, I get it we're in NYC, but the layout just sucks) -It's not very clean (they need to do a better job at emptying the trash and cleaning the tables) -The soda fountain is broken (was on my visit anyway) -Restroom lock needs a better solution read more

Went here for lunch and ordered burger fries and drink. Came out to $15! Ok fine. Then take a bite of the burger, it was kinda bland so I open it to put some salt and I had a bonus in my burger! A strand of hair stuck to the cheese!! Yummy!! I bring it up to the counter and they were nice enough to give me another but really?! read more

Five Guys Burgers and Fries is great! Gotta love how the ground beef never hits a freezer and that the origin of their daily potatoes are written on the chalkboard. I also like Five Guy's selection of toppings and their use of fresh (non-canned) jalapenos. read more

im into five guys, but this location is severely lacking. i understand that working in midtown manhattan is awful (from experience), so i get why the employees have a bit of an edge. i just hope they can find jobs elsewhere and not have to be held captive any longer at this five guys outpost. yes, i will still eat someones fries if they have extra. read more

5 guys is pretty much as good as it gets as far as burgers go. You can feel your arteries clogging up as you consume their food so just accept that. On the other hand they have so much stuff they put on it for free. I hold other burgers to this standard. The bathroom is super clean too. Who would have thought. - 1 star for the fries not being on the same level as the burgers, although they do give you a ton of them. + 1 star for one of the employees' tattoos being one of the best designs i've ever seen read more

I fell in love with Five Guys when I was in DC a few yrs ago. Unfortunately I have broken up with Five Guys and eloped with Shake Shack. I heard that Five Guys was opening a few stores in NYC and i was excited! ESPECIALLY one so close to my work! this was amazing! I stopped by and got a few burgers and mmmm after my first bite i was in heaven again. I am extremely pleased that Five Guys still tastes the same as it did in DC. Unfortunately Five Guys is not as messy as its DC counter part with peanuts all over the ground. I went to the one in georgetown it was awesome. Anyways Five guys burgers are extremely tasty but nothing compared to shake shack. What i do enjoy is the wide range of toppings. Thats awesome and their fries are amazing. Now shake shack could rule the world if they just got rid of those NASTY ass fries they have there and just make fries like Five Guys. These fries are heavenly good. I love their cajun fries too. Thats the best!. I shove a few of these in my burger sometimes just so i can get a huge mouthful of everything delicious! Five guys keeps it simple and sometimes simple is the best. In a town where everything is over the top Five guy stays true to its success. Unfortunately Shake shack is still #1! but if a five guys is in the area and im craving a burger. They are a close #2 in my books. read more

My review is only for the 45 west 55st location. I've been a regular customer since they opened. The employees are always pleasant but the restaurant is filthy. On my last visit I was uneasy when I walked in because the grill surface was covered with old pieces of over cooked meat. I ordered anyway because it was later in the evening and I was hungry. My mistake. After placing my order I was surprised when I did not here the usual "one patty" but I did see the grill cook pick up my "one patty" from a greasy pile of old cooked patties and then put a piece of cheese on top and hand it off to the person that adds the condiments. Yikes!! I lost my appetite and threw the burger in the garbage. read more

I HAVE THE WORST EXPERIENCE OF MY LIFE IN ONE OF YOUR FIVE GUYS. Me and my family (we were 8) went to the 43rd W 55th St New York, NY 10019 Five Guys. First of all, we were really excited about going there because we are tourists and some of us had never being to a Five Guys. When we got there, the place was full so we waited until some of the tables opened up then we proceed to fix the table so we could all sit. When we were already sitting, one of the employees, the most rude person I have ever met including the manager of this place, started telling us in a very loud manner that we are not allowed to move the tables and that this is not Ikea to do so (with sarcasm of course) When she finished, she arranged the tables for us taking away one of our tables, when we asked her if we could sit now, she said no that we already had enough tables (not true) and that she needs to have a free table for the other costumers to which we answered that there were no costumers standing like us and that we were already here and were also costumers. She didn't answered so were confused. My sister who was paying for the food then saw that she was talking to a guy in the kitchen and that he start walking towards us with a angry face. He asked my sister if she was with us and then said to her that we needed to move because we were "in a bad position" which is super weird because it was one of his employee who move us. We told him that we understand what he is saying but he doesn't have to speak to us in that way and his answered was " I don't care" in that moment we understood the bad place we were in and that none of this people were logical or even nice humans beings. We asked for our money back because we didn't feel safe by their treatment so my sister recorded my cousin's interaction with the manager just in case something happened. As we were leaving the manager, Amar Monge, called out "dumb people" and her employee took a picture of us. If that's the way you want people to remember your business well you are doing it just perfect. read more

I finally made it over to Five Guy's and I must say that I don't know what the hell took me so long. Great burgers made to order. Nothing fancy but everything is fresh and tastes it. The fries are like the ones you'd get at the boardwalk in a paper cup. Get them regular or cajun. There's malt vinegar if you so choose. I do. Get the double "all the way" with jalapenos. Grab some free peanuts and have a seat. Wait for your # to be called and make sure you get extra napkins. I's messy and it's good. read more

Yes, this place is legit. I admit that this is one of the first burger joints that I've tried in NYC since moving here, so I may not be on the up and up when it comes to burgers here. However, I come from the west coast and that means I know In N Out - if you haven't been there, you need to head over to virginamerica.com, book a flight to LA and get one, seriously, they are that good. So, I'm kind of an elitist when it comes to burgers, you could say. So I went to Five Guys a bit skeptical thinking that it'll probably be pretty good, but nowhere compare to a double-double. I'll tell you that it does compare, it's is damn good. I'm not saying that this place is as good as In N Out, but it'll do until In N Out decides to expand out west. The burger is juicy, the fries are awesome and I feel like ass now, the sign of a good burger! I will say that it was a ton of food, much more than I expected, so be prepared. I probably would have better enjoyed this as a dinner, or a time when I didn't have to come back and sit at my desk, but what the hell.. It's Friday anyway, I'm not doing anything. read more

Easily one of the best fast food burgers I've ever had in my life, period. The fries are just ok; the burgers are the real star of the show here. Gigantic, greasy, delicious. Thumbs up. read more

Great Washington D.C burger chain. This location is the first Five Guys chain I've been to and ever since then I've been resorting to come here for their juicy burgers and their hand cut potato fries. They make your food to order so you are for sure going to get a hot burger with the toppings. You can have your way. With A-1 Sauce, hot sauce, jalapenos, onions, mushrooms whatever you like. Sometimes on Saturday afternoons, I frequent this location because my cousin works at the peninsula hotel down the block and we come here to savor the greasy overstuffed burgers along with the fries. The hand cut fries are the best when you drouse the fries with malt vinegar. On top of that, while you are waiting for your order, you can have as much peanuts as you want since it's out by the seating area and you can take as much as you want!! If you are allergic to the peanuts... then I guess you can drink as much soda as you want since it's free refills. p.s- why do all the burgers have to be made well done. GOD dammit. read more

Normally I like five guys, and rate it 4-4.5, but this location is not so hot. I give it a 2-2.5. I was really excited to finally try the Cajun fries.. and when I had ordered I had clearly said Cajun fries.. and when the guy double checked if I wanted a large I repeated loudly "Yes, Large CAJUN fries Please" .. he relayed "Large Cajun fry" and I quickly said "Thank you." Unfortunately, even though there were more staff than customers, the staff were distracted. I saw someone bringing in a tray of dunkin donuts shakes to the back after I ordered and could here the girls in the chicken chatting/giggling. My fries were definitely NOT Cajun, in fact they were not seasoned at all.. usually my fries come a little seasoned and crisped but these guys were a soggy mess. I really think the fry guy got distracted and double dipped my fries in the oil, instead of putting them in the seasoning after the oil. ICK... don't get me wrong I love fried greasy foods! But these were just soggy & bland! I was soo sad because I had high hopes.. and have always enjoyed 5 guys regular fries in the past.. I'm exceptionally averse to wasting any amount of food.. so I brought the fries home.. put them on a plate, pressed a paper towel down to soak up some of the extra grease, seasoned them myself with a salt, pepper, garlic, spice blend and reheated them in the microwave. They were still all soft & greasy.. I had to eat them with a fork LOL. Dipped in my own spicy mayo and ketchup, they ended up being pretty good and I was able to salvage them. But man was that a lot of work to get them to be edible.. and most people probably don't have the luxury of a full stocked kitchen nearby.. I love onions but they put way too much of the raw onions on my sandwich! The grilled onions were perfect, and I like raw onions.. but it was overkill.. I think I had onion coming out of my pores for the next 24 hours! Idk whats going on with the employees/management here.. but they are giving 5 guys a bad rap! bummer, especially since this is one of the affordable options in midtown. read more