Generally good but something is off this time. All the tables are dirty and their are flies swarming around the soda dispenser. There were only two people behind the counter so they may have been short staffed today. The burger and fries were slightly off. Old oil in the fryer? Sorry guys 2.5 stars today. At $21.45 for a burger, fries and a drink, I expect more I'll try Campbell next time . read more

Amazing service from Alex at the register attentive, communicative and a happy guy. Lifted my spirits after a hard day. A smile worth a thousand words read more

This is the first time visiting Five Guys at this location. Monceis, Brandon, Ryan were all friendly, welcoming, and helpful. A great staff working this night (5/5). Typical burger joint with simple decor. The place was clean and neat. Light music playing in the place. I still appreciate the complimentary roasted peanuts. I got just a cheeseburger. A double beef patty "All the Way". That means the burger comes with Lettuce, Pickles, Tomatoes, Grilled onions, Grilled mushrooms, Ketchup, Mustard, and Mayonnaise. This really enhanced the taste of the burger. Fresh crispness of the produce, the grilled onions gave it a sweetness and the grilled mushrooms gave it some savory umami. Finally, the mustard, ketchup, and mayo with the melted American cheese. Wow! Delish. read more

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My husband was craving a burger, so we came here for lunch takeout. Unfortunately, the quality of the burgers has gone downhill over the last few years. The prices are too high for such low quality. In-N-Out is much cheaper and tastes way better. We won't be coming back for sure. read more

The good: Awesome hot dog! Just as I ordered. The bad: For the price of a milkshake, it should be a little larger. Also, I was not provided with a straw for the shake nor any napkins. read more

The one thing I always love is burgers and I always enjoy going to five guys. First off, the peanuts are pretty great and a nice salty snack before the main dish. The staff are always so energetic and fun to interact with when I come in. I always forget that the regular burger has two patties, but I always pleasantly surprised with the two patties in the end. The fries are pretty nice, only wish there was more. The food comes out pretty quickly and there's able tables inside to enjoy the food. read more

My Patty Melt was good, but I was expecting rye bread. With a bun or sourdough, it was just another burger. I should have asked.

Food and service was amazing, although a little pricey totally worth it! The music is honestly pretty good as well.

Solid burger they make it fresh to order! It's always better when you dine in because the fries are piping hot and the burger doesn't get as soggy, otherwise it does kind of get soft and soggy in its wrapper. I order the cheeseburger with lettuce, tomato, onion, jalapeno, ketchup and Mayo and it's delicious. The fries are good they on the thicc side. If I were to pick regular or Cajun both are good tbh. You have to eat in for the best quality. The staff were nice, and there's ample tables! read more

So I actually worked here when they first open. I remember for the first month they had lines out the door everyday for lunch. But the hype definitely died down now. I came in for lunch around 12:30ish and there was only 1 group of people eating and nobody in line. As for the burger itself, It's still have the same taste since I first ate it . Soooo gooood!!! I use to eat this burger everyday and never got tired of it. read more

Five Guys - Fast Food Near Me - San Jose, California

Do NOT Door Dash from here. Both five guys issue and Doordash. 1, see picture..... 2 x large fries??? Wow, totally shafted! 2 These fries were refried! They promise fresh fries but I guess not anymore. Good for you Curtner 5 guys on killing 5 guys reputation for fresh fries! 3 this is door dashes issue, I pay for MY delivery! Do not deliver to someone else first! read more

Five Guys - 2 x Large Fries!!!!!!? - Fast Food Near Me - San Jose, California

I tried Five Guys Burgers on multiple occasions and found my initial findings were incorrect. I still believe In-N-Out Burger is better and more consistent product which definitely has a really fresh taste to it. And I love the way they toast their buns. The main advantage Five Guys has over In-N-Out Burgers is their toppings. And being able to get a banana milkshake is a plus. Five Guys is definitely much better an my initial review. I felt that I was being biased. read more

Food was great service was great the people were really nice I loved the place definitely going again!

I ordered a cheeseburger and went back to my hotel to eat it . When I got there it had no cheese so the next visit I told them and they gave me a free one that I took back to my room to find out that it didn't have a burger in it ! Kids just don't pay attention . I like everything else but this was a bad experience . read more

The service here is great! Came on a rainy Saturday for lunch and the woman working the register was extremely kind. Our food came out fast. The burgers were tasty, as usual. The restaurant was clean, as was the bathroom. Had a great experience at a this fast food establishment! read more

I have always heard about Five Guys burgers but never really had the motivation to try them out due to the burger being so expensive. I finally caved in. I really liked all the option that you can add into your burger and create one that satisfies your tastebuds. Though, I didn't know that the burger came with two meats! All I could taste was just the meat patty with a hint of the other ingredients. I think it definitely needs more mayonnaise and sauce. I have nothing special to say other than that it's a burger. I do like how soft and squishy the burger is, haha! I got the large Cajun fries and I'm not sure if that's the usual amount of seasoning they put on but it did not taste Cajun-E at all! It just tasted like salty fries and that's it with a hint of Cajun. I was expecting it to be very flavorful but it was not. You know! I liked that I tried this place but I will not be back especially how expensive it is for a mediocre burger and Cajun fries with not a lot of seasoning. It was kind of a let down for me. Those mukbangs made it seem soooo delicious. For me it was a 6/10 I got the Bacon Cheeseburger ($14.39) Cheeseburger ($13.19) Large Cajun Fries ($8.75) Total: $39.74 Like wow lol read more

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Food was the greatest thing ever, would definitely come again. The tables were so clean and the neon Five Guys sign was pretty cool. When I came in with my e-bike the employees were totally cool about it. When I went to buy my food the person at checkout was super nice to me, he asked how my day was and complemented me and my bike! Then he told me the order was on the house and I couldn't believe it, what a nice guy! I would like to give credit to the dude who was so kind to me, on the receipt it says the cashier was Monceis C but on the bottom portion it said "employee 100% name: Shane Thornton" I am guessing the guy who was so nice was Shane Thornton, but if not I apologize for getting it wrong give these people a raise, five guys! read more

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Today was my first time going to Five Guys. I always know that their burgers were greasy but when I had received my order, it didn't look greasy at as I thought it would be. I ordered a little burger with all of the toppings without mustard and extra mushroom. We had also received their little fries as well. They actually give you so much fries even though it is considered "little". I got their cajun fries, but I thought that it was alittle too salty. I can see how this place can get expensive since even their smallest burgers is worth around ~$6.50 mainly because how it can be customized. This place is mainly 3 stars because of how expensive this place can be and the saltiness of the fries. Other than that, service was quick and staff were really accommodating to the changes I wanted in my burger. read more

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Disappointing! I am used to go to five guys all the time, and I always look forward to a decent burger there. NOT THIS TIME! A single burger with tomato and onion was no better than a McDonald's burger. The fries were always good, but this time, a lot more crazier than before. Five or six flakes of onion, give me the slice of tomato I had ever seen, and the burger was obviously smaller than what I used to remember. I believe that the crew was more interested in having their own private conversation instead of paying attention. It was over $20 and you would think that for that price, it was barely edible at best. The restaurant in Capitola closed a couple of months ago, but I remember getting a good lunch there. Sorry... NO MORE read more

Great as always.... Thanks five guys! This is the place to go for a lettuce wrap . There are so many more convenient locations in the East bay as well as the South Bay. The whole meal was , messy and good! read more

I came in to get a milkshake and told the girl with glasses I didn't want any whip cream and she literally took it back and scooped it up with a paper towel, I'm not drinking this because i don't know where the paper towel has been. Plus it's unsanitary to get a paper towel and scooped the whip cream from inside the cup once the drink has been made.. I need to get in contact with the manager of this location because this really can't be the way that this staff works. If they had inspection and the inspector came in and seen this they wouldn't gotten marked for this because it's not what you're supposed to do. read more

The meat is tender and juicy compared to other fast food burgers. The free peanuts is good while waiting for my burger.

Not sure why this chain is so popular. I've tried it a couple times and it's mediocre every single time. Seriously nothing impressive about this chain. Everything tastes fine but does not blow your taste buds by any means. It takes a long time to grill the burgers, the meat comes out greasy, and the buns are always wrinkly and ugly - every single time. Prices are expensive for what it is too. read more

Five Guys - Menu Jan 2021 - Fast Food Near Me - San Jose, California

The food was delicious as always but I would like to highlight the service. We all know about the "bag fries" and how they overflow your order, the manager informed me that he was unsatisfied with the amount that would have been allotted to me. In the meantime as he cooked more for me, he offered me a drink/shake and even upgraded my fry order! I appreciate the accountability and the above board service! I will definitely be back! Hi Five, Five Guys! read more

Shout out to the night/closing crew who was working 11/19. I walked in about 10-15 minutes before closing. Thought I would see some rolling eyes or scoffs being it's just about closing time. Exact opposite. Was welcomed in and they happily took and made my order. Thank you guys/gals. read more

Won't be surprised to see this restaurant close at some point. $20 for a basic burger and fries excluding drink. Way too expensive for a burger joint. Lots of other great options in town for much less. They need to reduce all the prices by 30% to stay competitive. Empty on a busy Saturday afternoon. read more

Check Your Order I don't give 1 star lightly and I try to extend some grace during this trying time; however, it has been several months operating in it and grace only goes so far. The Order: 10 double cheeseburgers and 3 double burgers, all with lettuce and tomato and 5 fries. This was correct good kitchen staff. Requested katsup, mayo, mustard, onions, pickles on the side with forks. Got ketchup and onions only. Got no mayo, no mustard, no pickles, no fork for the onions, and no napkins. $138 for 13 people and gave a tip before knowing the service. Prep and order taking staff needs definite training. Though I wanted to focus on the issues with service I will add that both I and my son said the burgers were tasteless. It appears no seasoning is used at all. This may be practice at 5 Guys, I am not sure but I am not likely going to be trying to find out any time soon. My recommendation if you need a meal for$10, to Chili's 3 for $10 and they have not made mistakes on my orders. read more

The hamburgers are good, don't get me wrong. But the place is like 2-3x the cost of in and out. Not sure why? Paying $13+ for a hamburger is a bit absurd lol. Aside from that, I do like the place, and feel the hamburgers and service is really good. The vibe of the place is nice, I like the peanuts and such they have here as well. I'd recommend the place if its within budget. read more

I've converted. I used to not like five guys as much. I think it was because their burgers were so loaded that the buns would get soggy. My fix is now their burger bowls. Bacon cheeseburger all the way. Great deal. And their Cajun fries are legit. Then their abundance options of milkshakes. I love the banana chocolate combo. All around, satisfying fat meal. read more

The burgers are okay, what keeps you coming is the delicious fries and OUTSTANDING customer service read more

Five Guys - a person holding a sandwich in their hand - Fast Food Near Me - San Jose, California

I've always heard the hype about Five Guys but have never been too inclined to try it. I ended up giving it a chance during COVID via delivery. I ordered the bacon cheese dog, cajun fries, and a bacon cheeseburger with jalapeños. The bacon cheese dog was pretty much just a normal hot dog with bacon and other ingredients on it. Not spectacularly put together, nor was there anything particularly interesting about the flavor or overall taste/feeling it leaves you with once you've eaten it. Pricey for what you get. The cajun fries came in a cup in a bag... and were all completely spilled out in the bag. As such, I did have to scoop them out into the bag which was mildly inconvenient. Granted I know this was likely a product of the delivery, given that the store knew this was a to-go order, I would expect better to-go packaging to prevent such things from happening. That aside, the fries were ok. The bacon cheeseburger with jalapeños was pretty good. Again, nothing out of this world, but I DID enjoy it! It hit the spot for a solid burger from a fast-food joint. Taking into consideration the quality of the food, presentation, and price point, I'd say Five Guys is OK. Good food, decent price. I wouldn't go out of my way to eat here, but I wouldn't turn it down if someone recommended it either. Give it a shot! read more

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Five Guys has the best keto burgers. Load em up with bacon, cheese, extra patties and toppings and you have the perfect juicy burger. I ordered a lettuce wrapped bacon triple patty with extra cheese, mushrooms, onions, and tomatoes. Protein , Fat , Vitamins & Minerals . The burger was juicy and crazy good! I liked how the burger was stacked. All of the ingredients fit in between the lettuce bun, which made the burger surprisingly easy to hold and eat. The mushrooms and onions stayed put and nothing flew out of the burger when I took a bite. The meat was juicy and fatty. The extra cheese slices really made the burger pop with flavor. Highly recommended for those looking for a keto fast food option. Bonus: you can order online and pick up at the pickup window. Skip the line and enjoy! read more

Five Guys - Low carb/Keto Triple Bacon Cheeseburger - Fast Food Near Me - San Jose, California

Delicious burger! One of the best burger joints around. Pricey but worth it. The service was great, hook me up with extra fries too.

The burgers are always good here. I got a little bacon burger but I meant to get the cheeseburger with bacon. Either way the burger was delicious! Customer service is great and the staff is friendly. So if you are craving a burger I would recommend coming here read more

Five Guys - Fast Food Near Me - San Jose, California

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Every time we order delivery we don't get the shakes or sodas!!! It's all prepaid so I have to spend a half hour to an hour getting my money back! It's beyond ridiculous! Good burgers, dogs and fries but not a clue on the shakes as they never arrive! Very bad service. read more

I used to go to Five Guys once in a while to satisfy the craving for a burger and some Cajun fries. They used to give you a lot of fries. Full cup and some in the bag, which they should, since they're expensive. Over time they've started giving less and less. There are a few fries in the bag as well on this photo as well, but not many considering they $6 price tag. Kind of frustrating. Nobody likes getting ripped off, and without the Cajun fries it's not really worth going. read more

One of the best burgers you can get especially closer towards 10pm. Usually I order 2 burgers at other places to get filled but here I only get 1 burger which comes with 2 Pattie's! Love the toppings it comes with and the burger you can tell is made fresh! Fries are good as well they over stuff the cups which is a bonus. Service was great haven't had a bad encounter out of all the times I've been. I recommend getting the bacon shake! read more

This place aint all that. Prices are way too expensive and they not only make your burger sloppy but they bag everything up sloppy too. The bun was all wrinkly and the cheese was barely on the burger. In n out is 10x better, mcdonald's is even better than this place. read more

Five Guys - Fast Food Near Me - San Jose, California

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I'd been avoiding to come here since the day it opened like 7 years ago or whenever it opened mainly because of the past Five Guys locations I've been to were nothing special to me. My first visit here was nothing different. There was lots of parking around the area depending on if you're fine with walking over a short or long distance. It wasn't busy after 11:30am on a Monday. I ordered a Cheeseburger ($7.39) with everything and BBQ sauce, a Regular Fry ($3.49) and a Regular Soda ($2.39). I liked the number of things you could add to your burger. Their menu had other options like hot dogs and little burgers for a cheaper price. The food came out a few minutes later in a to-go bag. I guess everybody got their order in a to-go bag even if you're eating there. The Cheeseburger was large and everything tasted okay to me. The fries were good and they gave me a ton more than a regular size which was fine. The food here was okay and an alternative to other fast food places. read more

Five Guys - Top: single cheeseburger and single fry Bottom: regular soda, cheeseburger, regular fry - Fast Food Near Me - San Jose, California

In 2009, I discovered the Five Guys on SR 200 in Ocala while on a work project nearby. Within a couple of days, I made my wife ride with me from Gainesville to get another one of those great burgers. She loved it as much as I. Before too long, a Five Guys opened in Gvl on NW 43rd St, near our home- there's another on Archer Rd. Ever since, it has been my favorite eating place in town- above a bunch of fancier restaurants I still love. I get there every week or two or three, seldom enough to keep it a special treat. As great as it is, Five Guys may be an aquired taste for some people. It may take a few visits to choose exactly the right combination of ingredients, and there is a long list of options. I get a Little Cheeseburger- the regular burger, with two patties is too much for an old guy. I order it all the way, less pickles, which includes grilled onions, and grilled mushrooms, and I add grilled jalapenos. Wow! Perfect for me. Once or twice a year, I get a grilled hotdog with cheese, grilled onions and mustard, but I love the burgers so much, I usually have to put off the very good dog. Speaking of dogs, I've had two since I've been eating at Five Guys and both always were happy when I came home with fries. I only buy a small order of fries, but they give me so much, I always share with my pup. I've seen a few so-so reviews on Yelp, but I feel sorry for anyone who doesn't understand the luxury of a Five Guys burger. Anyone expecting a fast food burger may not understand the piece of art they're served at Five Guys. It's very juicy, so one must eat carefully. One also must learn the combo of add-ons that works for them. Yes, it's expensive- over $20 for burger, fries, drink, plus tip- but It's worth every penny. I always eat in and have a few peanuts. I eat slowly and savor the treat. The staff are always pleasant, the place is spotless clean and they play rock and roll music in the background. Heaven! read more