I went to Five Guys for the first time (North Scottsdale) to see what all the hubbub was and why everyone was comparing it to In 'N Out burger - a place I love and have been eating at for over 25 years (CA and AZ). Pros: wider assortment of toppings and menu items, including the veggie sandwich (not a soy pattie - just veggies and cheese, if you want; extra menu items like jalapeños and hot sauce, grilled mushrooms, etc.; Cajun styled french fries (their small size is enormous). Cons: more expensive than In 'N Out. Neutral: Thick burgers are more like your home grilled burgers, all well done and crispy on the edges - not like In "N Out's thinner patties. I don't know why people compare the two places since the prices are not similar. Five Guys is good, but should be compared more to places like Fat Burger, regarding size and price of burger. I still prefer In "N Out for taste and value. read more

I love love love love this place! Open one in SF pretty please and show how in and out how a burger should be! Yes it's more expensive but hey double the meat with all the condiments you can possibly get equals a fantastic burger that will feed any hungry drunk person in the city!!! read more

You know your hipster friend where it turns out he has Linkin Park on his iPhone, and the next thing you know, he's "rocking out" to Neil Diamond unironically? Yeah. He eats at this Five Guys. If there weren't a ton of signs telling me that these burgers are better than fast food, I wouldn't have known. While the fries and the bacon were both crisp (huge plus), the fries were so salt-encrusted that I couldn't finish them, and the burger itself tasted only of salt and its chosen toppings. Even the possibilities of raspberry Fanta Zero don't staunch my regret that I didn't instead go to Old Town and spend the same money on a far superior burger at David's -- or stop at Wendy's on the way home and come out par for half the price. Add the ear-splittingly loud soundtrack of Lite Hits of the Seventies, and I'm bearing grudges here. read more

This is good stuff! I ordered a burger with almost everything, and I don't mean their definition of "everything", I mean almost every single topping except mayonaise and BBQ sauce. The burger was absolutely delicious, but I'm probably biased because I'm a toppings whore when it comes to burgers. You might argue that I eat burgers simply to eat the toppings. So this place was clearly geared for me with their policy of not charging for as many toppings as you want. We also ordered some fries. We tried both the cajun, and the non cajun versions, and I wasn't really excited about the cajun version. The regular fries were cooked well, and delicious though. The star of the show is probably their crazy drink machine. Maybe my yocal roots are showing through here, but I've never seen this before! They have a soda machine with about 20 choices for soda (coke, sprite, energy drinks, etc), EACH with up to 5 or 6 flavoring choices (strawberry, berry, etc). Next time I'm in Scottsdale, I'll certainly be going back :D read more

Over priced, covered in grease, undercooked & soft, i knew better when i got the cheese burger after only 2-3 minutes of cooking but still ate 1/2 since i was so hungry and paid $8 for a greasy fast food burger. With in an hour my stomach hurt & i was sick for the next 24 hours. Tums, pepto & water couldnt help fix this terrible burger experience. Dont waste your money or your day by eating here. read more

Been to other Five Guys and loved it...but this was an epic fail. Should have known when the guy in the grey t-shirt kept questioning the guy in the red t-shirt about when he was going to drop the fries. Can anyone say raw potatoes here? Worst fries I have ever had. And it was obvious by looking at them that they were not done...SO SAD! Burger and dog were OK but ruined by my disappointment...and not great service to boot. Will not be back. read more

The west coast has In N Out; & the east has five guys. It's pretty damn close to the quality and taste of In N Out. in comparison I would say that they have some of the best fries ive had at a fast food chain. What caught my eyes first was that you can put ANYTHING on your hot dog or burger! My friend looked at me all weirded out that I got a hot dog with A1 sauce on it. Lol Everyone has there little special way of eating things and this is the place I can literally put anything on my burger. Big plus for five guys. It does suck that it's only in the food court in fashion square. :/ read more

I LOVE 5 GUYS so much that I decided this was where I was going for lunch in the Scottsdale Fashion Square. The order was quick, the cashier was friendly and seemed to really like her job. She was amazing. Also, the order was done pretty quickly despite a long line of people of waiting for their food. But here is why they get 1 star: The greasy-faced young teenager at the end of the line decided that when he called my number, he was going to wait only 2 seconds before putting my burger in its bag back in a place away from the other food. I tried getting his attention 3 or 4 times after I approached the counter, which is farther than 2 seconds away no matter where you sit (go there and you'll see). I didn't know his name since he was facing away from me. He was getting the fries out of the fryer so I understood he didn't want to overcook and waste them, so I wasted a few more seconds before saying excuse me louder when he was not busy. He continue to call out other numbers and ignored that at this point I was leaning on the counter with impatience. I asked if I could get my burger and he turned around and put more fries into the deep frier. Only about 5 minutes later, after being obviously upset, did another employee who was a dirty blonde male notice after coming out from the back and grabbed my bag from where the other employee put it on top of the fries heating lamp. As I snatched it and stated I was waiting a while and tried getting the other guy's attention, he seemed confused. As I walked away he said to have a great day, and if there were not children in the space I would have flipped them off. To be honest, though, he actually made me feel taken care of in comparison to the other employee who was blatantly ignoring me. One star for the amazing cashier and the kindness of the other gentleman, of course the food was on point but I waited entirely too long for it, and despite the fact that it was on top of the heating lamp for the fries, half the burger was cold. I'll go to other 5 Guys locations in the future. read more

My first experience at 5 Guys was in Meridian, Idaho. It was amazing! I went 2 days in a row! Free peanuts to eat while you waited, french fries were from IDAHO Potatoes(was told all were) got fry sauce and the staff performed. Being very excited to take my husband when I returned to Idaho, we went to Fashion Square yesterday. What a disappointment! No peanuts, no fry sauce, no performing and staff couldn't have cared less. Won't be back to that location! read more

No ice in the soda machine. There is a tub sitting out on the counter with a scoop in a small bin next to it for customers to scoop out their own ice. The few empty tables are covered in food remnants and the floor is disgusting. read more

I went back a while ago and tried their food again. It was much better than the last time, but I still don't understand what their hype is. I think they should swap out their flat grill for a broiler. Then that'll really bring the flavor... Yum. Yes, they use fresh ingredients, but who doesn't these days? Especially if they charge 10+$ for a burger with drink? read more

Excellent customer service. I recently went to the Scottsdale Fashion Square location and ordered a small Cajun fry with my burger. I received a regular fry instead. Not really a big deal. I almost didn't say anything, but the Cajun fries are one of the reasons I go to 5 Guys, so I did. The girl filling orders immediately apologized and said she would get my Cajun fries for me. I was satisfied with that. When I was called back up, she not only had my order corrected, but handed me a cash refund and an EXTRA bag of Cajun fries for my friend I was sitting with. I was shocked. You don't often see this kind of above-and-beyond service. Five Guys is a no-nonsense restaurant. They do only a few things, and they do them well. I'm happy to include good customer service in the things they do well. read more

Five guys gives a good burger! I think their meat is of good quality and their toppings are on par as well. The fries are also very good. I like them Cajun style. Plus, they give free peanuts - who doesn't like the free nuts that Five Guys offer? This particular location was good. The staff was nice and the food was good. The service was quick. The only down sides to this location is that, one, it is at Scottsdale mall (seriously - the clientele at the mall seem to find it impossible to see past their own selfish aurora.) and two, the soda machine. They have one of the new, supposedly high-technology dispensers. Really, people can't seem to understand it and it takes 3 times as long waiting in line to get a drink as it would normally. Otherwise, great place! read more

A short review: Want to know what their burgers taste like? Go to Jack in the Box, and order an Ultimate Cheeseburger. That's what it tastes like. The fries are similar to those at Teddy's Bigger Burger. Disappointing. In n Out is most certainly better. read more

The red head teenager at the register was awfully rude. His attitude very poorly represents a company that prides themselves on quality and service. As we were ordering he abruptly cut us off. We are not ones to complain but his poor service and awful attitude ensured we will not be dining here again. However, the cook that handed us our food was very kind and nice. read more

I'm 6.5 months pregnant and asked for a bigger water and she said "no, that's the only size we have. Unless you want to buy a soda". Seriously rude. And to top it off she said "ok, have a nice day". To a thirsty pregnant women who's who just ate their fries. Sorry but their French fries are not worth the rudeness. read more

Went there for lunch for the first time 8/18/20012. Sorry, but the place was very messy...food and trash on the floors, open tables were filthy. Music being played at a very loud level, unable to carry on a conversation. The fries were above average for fast food, burger was ok, but they use very little seasoning on the patties. Liked the free peanuts! read more

To me this place is 3.5 stars. I'm not dying to go back, so I rounded down to a 3. The burger was tasty for a fast food joint and reasonably priced. A big plus is choosing what you want on it. It was a little greasy, but everything seemed fresh. A step above Johnny rockets type place, but I have in n out a step above five guys. Nothing really stood out. The cajon fries were saturated in oil and were just not good at all. I really wanted to love it, but I just "liked" it. read more

Okay, so I'll make this short and to-the-point. It's like any other Five Guys in that the burgers (in my opinion) are good but DEFINITELY overpriced. I mean you can get a burger at In-n-Out (tastes just as good) for half the price. The Coke Freestyle machine is bomb though, gotta have my Coca-Cola Orange and Peach Fanta (not mixed haha). I would give the place a 4-star rating except for one thing--WHERE ARE THE PEANUTS?! Definitely not the same vibe as the one on Mill Ave. Disappointed, but will probably eat there again in the future. read more

Good burger joint with fresh food and great fries - Inexpensive and has some good options for toppings (fresh Jalapenos! and I love vinegar and seasoned salt on my fries. Its a bit loud but totally worth the classic burger. Hot dogs are great as well. The real drawback is you'll gain a few pounds quickly if you eat here often but In and Out doesnt even compare.. read more

This location is pretty meh. The workers are somewhat distracted which gets irritating when you're trying to order, but the food is on par with what it should be. read more

This Five Guys isn't the most convenient, since it is in the mall, but at least it is located toward the access road, so you don't have to actually go in to the mall. I would die. The location is, for the most part, clean. The music is pretty overwhelming, like I'm in a club for hipsters. One minute Tom Petty and the next some bluegrassy boy band. Unless you are standing right at the pick-up counter, good luck hearing that your food is ready. Thank goodness you can now order your Five Guys fare online for pick-up. It's cool that they make your fries when you get there so that they are fresh. However, it took so long to get them that one may wonder why they ordered ahead in the first place. I had ordered a drink as well, and when the guy slid my bag across the counter with no cup, I informed him that I had a drink too. The reply was "go over there and tell them to give you a cup" (them being the order counter). The fries are normally awesome. Today my Cajun fries were just killed with spice. Virtually inedible. I went though 40 oz. of water during a 15 minute lunch! My little bacon burger was good. Better than some other fast food crap, but not exactly what you would assume you would get for your money. I have come here before, and will likely come again in the future. Just a bit disappointed in this visit. read more

Very good hamburger made from meat that was packed into a patty on site (or at least it looks that way). Bun was lightly toasted too. I do like the option of A-1 sauce. Really good burger...but just isn't worth over 3 dollars for one patty. The fries were cut into a good size. I can't stand in-n-out style fries where you can't taste the potato. The fries here I could actually taste potato...you know...the stuff fries are made from. Unfortunately, these fries were still quite a bit too crispy for my tastes. Additionally, they put WAY too much salt on them. I assume they would be better if I ordered them without salt. They have one of those fancy coke machines which is nice. Unfortunately when I visited more than half the selections were unavailable. This place isn't bad, but just isn't worth the $9 I spent on a small hamburger, small fries, and a small soda. read more

Ordered a little cheeseburger ($5.69), as the scent wafting from their storefront was really inviting. The wait was slightly annoying, but the gentleman handling the order call-out was on top of things. A little loud though! Once unwrapped from its foil, the burger itself was cooked to be nice and juicy but have a lovely crisp "crust" on the edges. The amount of ketchup was thorough and the cheese was nice and gooey. The bun seems to have been given a slight attempt at toasting too, with some crisp edges. Too bad the bun was smushed (why do fast food places always do that?)... Overall, while the atmosphere inside the restaurant is that of a louder fast food joint, their food quality is quite high for the pice, and I'd eat it again. read more

This burger place is so good and I've tried a lot a lot of burger spots. Only thing about five guys tho its greasy but who cares lol it's delicious! And hands down the best fries, again really greasy tho that's why I gave it four instead of five stars. read more

This place is a joke. Customer service is horrible. Employees don't care at all. When I said something to the cashier year he smiled the fakest smile I've seen all year and dismissed me. I won't be back. read more

Really why waste my time reviewing 5 Guys....because the burgers are really THAT good!!!! Thick patty, great flavor, soft buns....OK...stop reading this review and give the burger with bacon a shot, you will thank me later! If you get the cajon fries ask them for light seasoning...so damn good!!! read more

Great location inside the mall. Very quick energetic employees. Place seemed a little dirty around the soda area. Could use a cleaning when your that busy. But our cheeseburgers were amazing. Good job everyone! read more

Five Guys - Burgers Near Me - Scottsdale, Arizona

This place is always is solid. I get the cheeseburger but you can add bacon. The Cajun fries are legit. You normally only need a small as they stuff a bunch extra in the bag. read more

Five Guys - The ordering station - Burgers Near Me - Scottsdale, Arizona

Do I even need to write a review?! If you haven't had Five Guys and youre spending time eating any other kind of fast food burger, you're wasting your time and money. This shit is delicious. read more

Five Guys - Sniffing Mr. Pibb - Burgers Near Me - Scottsdale, Arizona

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Best Burger Chain in the world. Loved the fries, burger exactly what I expected and free peanuts. Only down side is it's always crowded. read more

Five Guys - Sooooo good. - Burgers Near Me - Scottsdale, Arizona

A couple of friends and I went here to eat. Although, I thought the service was fairly decent, the prices were more than I thought the food was worth. Greasy, pre frozen patties at sit down restaurant prices. Their claim to fame is apparently their amazing fries. However, I did not find their fries very good the night we went. I was a little disappointed, especially considering the price was almost $50 for 3 people. With amazing restaurants in the area at comprable prices, I don't feel like I'll be going back there anytime soon read more

I just ordered the 'hamburger' then added my favorite toppings. Another excellent burger, I have to say! Plenty of meat, freshly made - and hot off the grill! Top notch fries as well, overflowing from the cup they put it in. It takes about 5 - 10 minutes to get a great, fresh burger like this - but is very much worth the wait! read more

I had a special day at another location and made a stop @ Scottsdale Fashion Square last Friday late afternoon to meet the Easter Bunny and have a portrait taken ( ;) ) before heading for home and decided to try this establishment since they had a veggie option, and I was curious how the meal would turn out. Prefacing: unbeknownst to me for the moment, when I tried to used my credit card at a nearby photo booth, it was down and caused my card company to flag the booth and temporarily shut down my card (until I eventually went online at home to fix it), and when I ordered at Five Guys after the booth incident and tried to use said card, it was denied. A light bulb went off, and I mentioned to the millennial-type girl whether the downed booth beforehand had something to do with it? She looked at me uncomfortably and said "it means you didn't have money" in a staunch manner (which caused me to be more firm) and I told her I had just used the card right before the booth incident and to run my card again (just to show that no, it doesn't mean I didn't have money), which she did and still denied. I even hinted at her by quickly showing her the receipt from a previous merchant where I used that card (just to show that it's not me but another system malfunction). After I got home and fixed the card incident online, I telephoned Five Guys and asked for the manager and got a James who was very apologetic about the booth and girl incidents and said that he had a hint it's not that the card denial was not about lack of funds but that it could be their system and possibly not because of the photo booth situation. He agreed that the girl should've immediately called him over to the order station before I left (which I had to do to check my card status online ASAP) to find out why my card was denied. He said the girl was still working her shift as he and I were speaking on the phone and would definitely page her and speak with her about her mannerisms after we'd hanged up. He also offered me a free meal if I chose to come back, which was very thoughtful of him(!) I did go back a couple days later as I had other errands to do at the mall, and James did remember me and that girl happened to be working there and saw me as if he did speak with her and had a "oh! I see" expression on her face. Priceless ;) (BTW, I have alot more money than she's had. She will never succeed in life if she were to stay locked in that 'tude of hers, right?) Anyway, I ordered the veggie burger with regular fries and a chocolate shake. It took about 10 minutes, and I like that it meant the meal would be hot & fresh. The meal was a decent lunch portion and tasted very good, and the shake was cold and not frozen- just thick-soft enough for me to enjoying drinking out of a straw. The veggie burger (which means a "hamburger" without the meat) and fries weren't greasy or soggy and served nice & hot. I dined in and enjoyed my meal out on their patio- the weather's just too nice to eat inside with all the hyped noise. Only thing I'd suggest is to have trays rather than having diners awkwardly carrying their bagged meal and beverage and little cups of condiments all at the same time towards their tables. Thanks for the great customer service, James :) read more

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As good as I always remember it to be. Their fries are way better than In-n-Out (I am a fries connoisseur) Their burgers may be getting smaller? Still delicious as ever. I pass on the drink though, an extra $2+ makes the meal quite expensive.. Price: $9+ for the cheeseburger (double) and Regular fries (in-n-out: $6+ for double-double and fries - half the size) I would eat here every day if I had the option. read more

Awesome burgers and fries!! Free peanuts while you wait for the grub even! Was clean, friendly, professional employee's, with a great sense of humor to boot!! I will certainly be eating their again. A must eat for anyone. read more

Can you say Dog Poop in your mouth? Cuz that's what you'll be thinking when your eating at this place. All these people hyped it up and compared this place to the Oh so delicious IN N OUT. Which is the best fast food burger on the planet. This place seriously gave me a stomach ache. read more

I like 5 guys. The burgers are always fresh and made to order. I also love the assortment if free Topping from mushrooms to mayo to grilled onions. My biggest issue is the lack of shame when it comes to grease. They toss everything, dripping into the bag. A box or better wrapping would help. Also, I'm not a huge fan of the fries. I know people write novellas to their glory but it escapes me. I don't know if its the peanut oil or the pepper but I just don't like it. read more

Pretty enjoyable...especially for food court fare. I enjoyed a little cheese burger all of the way...some well done fries and a drink from their super cool soda machine. I like that they have vinegar for the fries...nice touch! The burger was hot and fresh. Very organized as well and speedy. I say check it out...a good time and good value! read more

Do Not Go To the Fashion Square Mall 5 Guys. At 4:30 pm (not the lunch rush) last Saturday the guy taking our order could have cared less that we were standing there. It was our first time at 5 guys and we were perusing the menu and asking him for help. You would have thought a robot was talking to you. After we got our greasy bag of fries and beverages we had to search high and low for a clean table to sit at. Not only were the tops of the tables filthy but there was food and garbage underneath them. After eating greasy fries we looked at the two garbage receptacles and they were overflowing. Absolutely overflowing. I went back to the counter and told the robot that the place was filthy and we couldn't get our garbage in the cans. He says "Thanks. Have a Nice Day" What a joke this place is. Won't go to any Five Guys again ever. read more