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    In-N-Out Burger

    4.1 (419 reviews)
    InexpensiveFast Food, Burgers
    Closed 10:30 am - 1:00 AM (Next day)

    In-N-Out Burger Photos

    Business Info

    IN-N-OUT BURGER ATMOSPHERE

    What's the vibe?
    Moderate noise
    Casual
    Outdoor seating
    Dogs allowed

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    Take out
    HoyMay P.

    This In-N-Out Burger is located in The Promenade. [[HIGHLIGHT]]Wow what a crowd outside and inside the building.[[ENDHIGHLIGHT]] The drive-through line was incredible. I opted to go inside. I was about seventh in line with more people coming as the minutes ticked away. Service was very fast and staff are efficient. [[HIGHLIGHT]]Very clean in here and very popular.[[ENDHIGHLIGHT]] Prices are super cheap. Food is hot and made to order. I wanted an order of fries and those came up quickly. You get a lot of fries in your basket. I couldn't eat them all. The fries were fresh and hot. They have their own parking lot, but I would suggest using the shared parking elsewhere. [[HIGHLIGHT]]It's a bit crazy inside and out.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Finding seating can be a challenge especially during the meal times.[[ENDHIGHLIGHT]]

    Delicious burger & hand-cut fries
    Leigh D.

    Representing 2024 in alphabet series is I is for In-N-Out Burger. I visited Phoenix in January 2024 as well as various other times since moving away in 2011. One of my friends and her husband met up with me for In-N-Out on Saturday, January 27, 2024, a west coast treat I try to have when I visit. The history of this In-N-Out Burger goes WAY back to 2000. I was a junior at Horizon High School, and the first In-N-Out in the Valley opened here at this location in November 2000. It was kind of cool that the first one in the Valley was within Horizon High's district. When this opened, there was only one in Arizona in Lake Havasu City on the western edge of the state bordering California where In-N-Out started in 1948, which had opened about 6 months earlier. I remember people waited 3+ hours when they first opened here on Frank Lloyd Wright Blvd. We eventually went but when it wasn't such a long wait. While it was cool to have one in the Valley, no food is worth a 3 hour wait, and I had In-N-Out prior with my parents at least once when visiting LA in the late 90's. In-N-Out was always known for their fresh cut potatoes for the fries, and they never disappointed. But not just the fries, the burger is amongst the best for a fast food burger. McDonald's, Wendy's, & Burger King don't even compare to In-N-Out. For Burger King, I call it a McWhopper to make fun of them. The closest we have to In-N-Out for fast food burger in Maryland, where I live, is Habit Burger. They are excellent and close par with In-N-Out, and coincidentally, they are California based as well. New York-based Shake Shack is more common eating option as it's convenient and Habit Burger rarely is, and while Shake Shack is very good, it's no In-N-Out. My January 2024 visit to the original Valley location was no exception. I greatly enjoyed my double burger and fries. I don't do American cheese on my burger, so a plain burger is fine with lettuce, tomato, & their "secret sauce", which is essentially a 1000 Island dressing. Shakes are pretty good too at In-N-Out, but it's been a long time as I got a shake there. Flavors are standard vanilla, chocolate, & strawberry. Further, staff was nice here, and they are efficient getting people through the line & food out in spite of a busy lunch rush on a Saturday. Next time I'm in the Valley, I'll try to get In-N-Out again and one of the now many locations that are there.

    Cynthia A.

    This was your typical In-N-Out, but less busy the one that I went to in LA was three times more busy and the food taste better there I wasn't impressed with this version of In-N-Out in Arizona. [[HIGHLIGHT]]It gave me the same vibe as the Vegas In-N-Out just wasn't that impressive.[[ENDHIGHLIGHT]] we had to jazz it up with sauce and hot sauce and spices and stuff so it wasn't memorable but if it's your first time wanting to visit check it out. There's plenty of parking. [[HIGHLIGHT]]Seating is also limited so you just can't have to wait around to see if there's an open table, but I've been to a better in and out so far LA is winning[[ENDHIGHLIGHT]]

    Lisa S.

    Our family absolutely loves In-N-Out Burger, and this location is one of the best! All of the staff that works here is super friendly and very fast and efficient. We always get the double double animal style with raw onions. And a fry animal style. Trust me you can't go wrong with this. All that is missing. Is any milkshake chocolate vanilla or strawberry that you like. The drive-through is very fast here..

    Animal style cheeseburger and fries
    Rose C.

    First time being on the west coast so I had to try in n out. [[HIGHLIGHT]]This location was very packed and busy so be aware.[[ENDHIGHLIGHT]] It took a little bit before I could get my food which was expected with how many people were ordering. I got the cheeseburger and fries animal style on a recommendation from a friend. It was good but the fries were better than the burger. I was expecting the burger to be amazing but it was just okay. I love the mini peppers they have, that definitely elevated the burger. Overall, its a good place to grab food if you're hungry

    Great Staff always hustling and the place is spotless!!
    Jacque C.

    Always impressed with how quickly they get through their long lines and yet keep the quality so consistent!! Well done! Always delicious hamburgers and fries and the staff is always hustling!! Great job!!

    Brande H.

    [[HIGHLIGHT]]This location is always crazy busy. No matter what time of the day you're here.[[ENDHIGHLIGHT]] They still are very efficient and very friendly. I always get the double protein style. No fries or drink. [[HIGHLIGHT]]It's a loud atmosphere always.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Seats turnover pretty quick.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]The restaurant is almost always clean.[[ENDHIGHLIGHT]]

    Fries
    Alexandra S.

    The service at this location is always great. However, I tried this time to redeem a value gift card that In N Out sent me last time for messing up my order and the cashier and manager both told me the gift card was inactive. I paid for my meal and contacted In N Out customer service who informed me that the restaurant needed to scan the card a special way to different it as a value gift card and not a regular gift card. This seems like something corporate should ensure frontline workers understand. Customer service did make it right and send me another value gift card, which I appreciated. The service here is typically fast and friendly. If you walk up to the counter in need of something, an employee always comes quickly to ask what you need, no matter if they're the one manning the cashier, drive through, burger station, etc. The employees seem to equally share the responsibility of serving customers efficiently. [[HIGHLIGHT]]This location is also typically one of the cleaner In N Outs in the valley, but during busy periods it can get quite chaotic with trash cans overflowing, ketchup dispensers empty, and tables very dirty from past customers.[[ENDHIGHLIGHT]]

    In line! Let's see how long this takes
    Stephanie C.

    Its always a treat to eat at In-N-Out Burger, because we don't have a location in NM. Today's visit was ok. The drive thru line was very long and I thought it'd go by fast. However, I was wrong. From the time I entered the line to the time I left, it took 28 minutes. The food was good, and as many know, it is a must to get your hamburger made "animal style".

    Randy G.

    In n out burger is awesome. Great burger, great fries, good milkshake. But cmon, what are we doing here? Fill up the cup

    Greg F.

    I'm from Florida so whenever i'm in a state with in-n-out, I need to take advantage. This location was pretty good. Everything tasted good, [[HIGHLIGHT]]the restaurant was clean[[ENDHIGHLIGHT]], and we got our order really fast despite the line being out the door.

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    Review Insights

    4 months ago

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    1 year ago

    Always a great choice! Very consistent, and great location! It's always consistent!

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    1 year ago

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    10 months ago

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    9 months ago

    [[HIGHLIGHT]]Amazing location, not to busy and got a pretty quick service.[[ENDHIGHLIGHT]] Will use this one more often when in Arizona.

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    8 months ago

    Amazing place! Recommend this to anyone looking for a cheap meal with a high quality taste!

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    2 years ago

    Great place to get a quick for on the go. Try the secret menus as well as the regular burgers.

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    Page 1 of 11

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    Review Highlights - In-N-Out Burger

    You examine your succulent, juicy double burger, just to find that it's exactly as you have ordered it.

    $3.95 Double-Double Burger

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    Rehab Burger Therapy

    Rehab Burger Therapy

    4.3
    (3.5k reviews)
    10.0 mi
    $$

    Easy and plentiful parking nearby the restaurant on a Wednesday at about 5pm. We were greeted and…read moreseated immediately. Cool California surf bar vibe. Music playing at a reasonable level to allow conversation. We ordered the BBQ pineapple burger and Hatch Chili burger, both rehab size, 10 oz and a side of sweet potato tots. Our server was friendly and helpful, answering questions and providing recommendations. We ordered a couple of Mother Road IPAs to accompany our meal. The beers arrived after a few minutes. Cold and refreshing. The food followed about 10 minutes later. The burgers were juicy and delicious. I ordered mine medium rare and the chef nailed it! The sweet potato tots were fresh tasting, crunchy and a little sweet. We truly enjoyed our dining experience and look forward to returning. Highly recommended for a great burger!

    Place is pretty neat but wasn't anything special. That said, I love their focus on burgers and all…read morethe different kinds they offer. I'm sure I'd find one I loved if I came back. The PB&J burger was disappointing. This is their flagship burger and I didn't think it was very good. You barely taste any PB or J, if at all, and it's just a plain burger with an oozing mess. Would love a stronger PB&J flavor on this one. The inside is fine, nothing out of the ordinary, but I must say our server was fantastic. I'd gladly come back and try other options since a lot of them sounded really good.

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    Dodo Bird Kitchen and Cocktails

    Dodo Bird Kitchen and Cocktails

    4.0
    (320 reviews)
    10.9 mi
    $$

    We went on a Monday night for their steak and fries special. The restaurant was a little difficult…read moreto find because the outside sign only says "Kitchen + Cocktails," so keep an eye out if it's your first visit. My husband ordered the steak and fries, and I had the broccolini. The brocollini was AMAZING-- the best I've ever had! Everything we ordered was delicious, and we enjoyed our dinner. We did order a side of buffalo sauce and ranch, which came in very small cups. Both sauces together were an additional $3, which I thought was pretty excessive considering the amount we received. Overall, we had a great meal and would definitely consider going back. Just be sure to check the menu and watch for the additional charges.

    The Dodo is definitely a gem in this area. Its decor is beautiful and very intimate. There are…read morebeautiful paintings and pictures on each wall and the lights are super cute in the bar and eating areas. There are also lots of plants around to offer a balance of green and brown to the scenery. During our time here, there was a large party taking about half the dining area so the service times were impacted. We came in as a party of 5 with a wait time of about 20 minutes. This was totally fine since we did not have a reservation. During the wait, we partook in their game area which helped us pass the time. All the games were fun, free, and open! Our food was pretty good. I ordered the wings, Caesar salad, and broccolini. The wings were of good size and flavor. The Caesar salad was pretty decent, but the amount of lemon in the dressing was a bit overpowering. I was making pucker faces as I was eating and let my girlfriend finish the salad. She agreed that the lemon was much stronger than other salads, but she enjoys lemon so she was okay with it. I tried her Wagyu cheeseburger (happy hour meal) and unfortunately both of us felt like the meat itself was lacking lots of flavor. My sister ordered the OG chicken sandwich and she said it needed more sauce for flavor. I will confidently say my favorite food of the night was broccolini. The cook was perfect and the flavor was great! I would recommend that side to everyone! As I stated before, there was a large party during our meal, so service time was admittedly slower than expected and we had to remind our server to bring us spoons for our desert, for a to go box, and for a water refill. Since it was busy and packed, I understand it could be difficult so I won't judge it too harshly. I will say one of the food runners, Shaye, supported our table and was very kind and understanding when we flagged her down for something. She really made our experience that much better with her attitude and speed! Given all of the information above, 4/5. Improvements on the food would make it 5 stars for me.

    Photos
    Game area
    Game area
    Brunch every Saturday & Sunday, 11 AM-2 PM. Enjoy flavor-packed dishes, $25 bottomless mimosas, brunch cocktails & mocktails
    Brunch every Saturday & Sunday, 11 AM-2 PM. Enjoy flavor-packed dishes, $25 bottomless mimosas, brunch cocktails & mocktails
    Join us for unbeatable happy hour specials in a lively, welcoming atmosphere. Half off all shareables, drink specials and more. M-F, 3-6 PM

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    Hopdoddy Burger Bar

    Hopdoddy Burger Bar

    3.8
    (1.4k reviews)
    3.5 mi
    $$

    Hopdoddy is a fun place to grab a bite to eat! This location is spacious and I love the glass walls…read morewith the large patio outside. Patio is pet friendly as well. The food is pretty good. I think they have the best truffle fries I've ever had. I also really like the milkshakes and Brussels sprouts. Overall, a very fun place to hang out and the food is great!

    I don't usually write reviews, but after paying $45 for two burgers and a shared fry, the…read moreexperience was too disappointing not to share. First, the restaurant layout is very confusing and awkward. When you walk in, there is a menu stand by the door, which naturally makes you think you wait to be seated. The "Order Here" sign is placed high up near the ceiling, so it's easy to miss. To make matters worse, the ordering line, condiment station, and bathroom paths all cross over each other, causing a lot of unnecessary bottlenecking and walking through people waiting in line. As for the food: * The Fries: They were served in a large bowl, but the portion was mostly salty scraps and crumbs. It looked lost in the bowl and was disappointing for the price. * The Burgers: We ordered double bacon cheeseburgers and specifically asked for them to be well done. What we got were dense, hockey-puck-like patties that were somehow both undercooked and extremely greasy. The grease made the buns completely soggy and ruined the meal--I now understand why there are paper towels at the tables. * Quality & Price: Paying $45 for food that gave me a stomach ache through the next morning is just unacceptable. There seems to be a lot of hype around this place, but between the poor floor design, high prices, and lack of quality control in the kitchen, it fell completely short. Hopefully, management can look at the flow of the dining room and kitchen execution, but unfortunately, we won't be returning.

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    Bar area
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