We stopped by the Five Guys at Fashion Square just for fries while we were at the mall. Five Guys has some really good fries, and this visit was no different. We ordered a little, which is still about 5 dollars, which feels a bit crazy. That said, the portion was huge. Two of us shared it and still had plenty. You definitely get a lot, even if the price is high. That is really my only complaint with Five Guys in general. The food is good, but the prices are definitely up there. The small patio seating area is a nice bonus, especially when the weather is good. It is a great spot to sit outside and enjoy your food. Overall, solid fries and a good quick stop, just be ready for the higher prices. read more

Five Guys - Little Fries - Burgers Near Me - Scottsdale, Arizona

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I haven't had food from Five Guys for a while but had a craving while in the mall today. I got a Little Cajun fry today and it definitely hit the spot. The fries tasted just as I remember them and they were fried perfect and seasoned perfectly too. I enjoyed my treat and the employees today were friendly and made my experience enjoyable. I love the cute outdoor seating too. read more

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This is a decent location for Five Guys with free parking in the mall. It's basically in a food court but the nice thing is at least it has its own outdoor patio that you can enter from inside the restaurant. Perfect to dine al fresco in Phoenix's more temperate seasons (not in summer!) Perfect on a pleasant mild day in sunny Scottsdale. read more

Five Guys - They have a nice outdoor seating area. - Burgers Near Me - Scottsdale, Arizona

For the price. Food was just average. Lots of better burger choices in Vegas But they could have been having a bad day. My fries were cold. I really hate that read more

The service was efficient although the woman taking our order would be better served in a non-customer-facing role. The food was good but the bunless burger was really greasy. The restaurant itself was relatively clean but one of the drink stations wasn't working. Overall it was an okay experience. read more

"SERVICE ALWAYS WINS FOLKS.!" So I had just gotten food from another business who I immediately gave ONE star to (not going to mention any names but you can see my most recent reviews to find out) BECAUSE of quality, price and lack of service. So I quickly had to wash off that taste of disappointment off my tongue and so I went to Five Guys and got a: -Oreo crème -Chocolate -Oreo cookies -whip cream Milkshake and I got today the older gentleman (Leslie R) who created this shake for me. Gave me great customer service by taking care of my needs! He also made it quickly and told the whole restaurant I was in a rush! Now that's family! I will definitely come back! The MILKSHAKE WAS DELICIOUS BY THE WAY!!! read more

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Horrible prices and then look at me weird when I ask where's the peanuts. They blame food allergies for not having them. I blame my one star review for not having them. read more

Fresh fries and fresh burger with many choices of toppings. Every thing tasty including milkshake

Mall shopping with my friend always gets me hungry, so while shopping at the Scottsdale Fashion Square Mall, this was my "fast food go-to burger binge" We went there a bit later than the lunch hour and it was not busy, open tables inside and in the back of the restaurant. No line to order, the service for order taking and service for picking up were friendly. We went for the full Monty, 2 loaded regular double patty Hamburgers with Soda and a Large Cajun Fries to share. When our order was called the Burgers and Fries were hot and freshly made. No complaints. It was the first time I tried the Cajun version of Fries and they were delish! read more

Five Guys - Burger, Soda and Cajun Fries - Burgers Near Me - Scottsdale, Arizona

Bathrooms were disgusting; one of the soda fountains was down. No Dr Pepper... and the burger wasn't as good as I remembered. Perhaps the 5 Guys brand team needs to visit and give their own review... I challenge them to give more than 2 stars or keep the doors open read more

Still not much improvement from post covid reopening. Prices increased again, and seem to be well above the value you get for the food served. Most disappointing was the amount of fries they are now serving. Ordered a regular fries and got home to find that the cup was not even full and there were only 10 fries in the bag. Used to love the extra pour of fries you'd get. Apparently not any more, or maybe just from the Fashion Square location. But afterall Five Guys is just fast food no better than McDonald's. C'est le Vis. read more

I ordered my food 30 mins in advance, when I arrive employees just working ignoring people. Then I asked for my food, he barely looked and said he couldn't find it, another employee confirmed they had it right over there... then everyone went back to doing their own thing. I waited, and realized why am I waiting because it's ready, and instead of just grabbing it when I asked for a refund he says do I want a col card. For what. read more

Great food for a quick burger it is expensive in my opinion but you get your money's worth. I love the bacon cheeseburger it comes with two patties i add grilled mushrooms and onions. And I Add A1 as well. The Cajun fries is the best and while Hot only. read more

Stopped here for my son (the meat eater!) after visiting the art show just beside the foodcourt. So stay with me here... we purchased ONE cheese-burger, 1 small fry and one milkshake = $18.77?!! Really? This was my first time here but I was shocked at how expensive it was. We could have had this at a legit sit down restaurant for cheaper. Now, as far as the food goes, yes it's good, fries (all i tried were good- tons of salt) but good, he loved the burger and the milk shake seemed to be decent. But still fast food for one person for $18.77, with only 2 small tables to sit down at inside. Hmmmm... read more

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Such an expensive burger. Just shy of fourteen dollars for just a burger. Crazy. They're okay burgers but not worth that.

This Five Guys location is easily the least crowed depending upon the time of day. Unlike their freestanding locations, this one is in Fashion Square Mall and gets overlooked by diners. I have never understood that rational. The food is usual Five Guys fair. Decent burgers for the most part and a bagful of fries. The only reason for Two Stars is the somewhat messy food presentation. It's just the view of grease dripping through the brown bag, that makes you wish you had gone for a salad. Which, might be the reason why there's a line at Paradise Bakery and Pita Jungle. Sorry! read more

I LOVE the food. 5 star burger for a fast burger option. My complain for this location is 2 fold and I pray the owner sees this and agrees. One, the tables are always dirty. Every table is dirty right now and I had to clean my own. No line to order either. Not busy. Second they seem to let employees choose music and it often seems to be heavy metal music blaring. Doesn't jive with the attention to detail this franchise places in fresh ingredients. read more

Five Guys - Another besides ours not cleaned for 20 mins - Burgers Near Me - Scottsdale, Arizona

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Omg, I wasn't expecting some foodie finds here however, it was the only place open at fashion square food court and the kids were hungry, I got the bacon dog with added jalapeños, it was the most lame ever dog for a hefty $9, dog was dried out bun was cold bacon burnt, the size of my iPhone 12, about 5", I don't know how they make it with so many choices out there you can get some good food in the area, don't just don't! read more

this isn't about the food although that is also amazing, but the night shift employees on 1/3 literally saved my life and found my purse i left outside their store front and held it for me bless these employees and give them a raise or something because they go above and beyond in customer service read more

Let me tell you this random urge to write a review, Friday night I went to an exhibit with my girl, after we stoped for some simple French fries. The Manager, or lead or who ever the man at the register was, (UNO reverse card) gave me the most EXCEPTIONAL service ever! Smiled and joked with me, talked about Star Wars, made the 2 min of me ordering such a good time! That guy was contagious and he even took my order and the customization PERFECTLY! this man I just want to say thank you. I will be back, the food was amazing but it's customer service, it's the energy it's the vibe and ambience that can truly make a persons day in this case my night, read more

After purchasing my order online and waiting 30 minutes I asked the manager for a refund and he issued it without objection, or apology. The delay was not because they were under staffed, in fact employees were standing together conversing, it appeared more like they weren't hustling. When you have several orders you don't cook each order separately, that's what appeared to be happening. Several buns were waiting on the counter with their condiments, uncovered for several minutes. My thoughts were what about insects in the summer time and how soggy they are going to get while waiting for the burger? I was thoroughly disappointed I don't eat burgers often and when I do, it's at Five Guys but not this location anymore. read more

Your ordinary Five Guys! Can't beat a burger at this price. Conveniently located on the restaurant level of Scottsdale Fashion Square Mall. Burgers are Cooked to order and fresh. The price seems quite higher in the mall than on the outside. read more

I arrived just before 4 (their closing time) Two employees looked at me and said nothing. I stood for about a minute before an alarm goes off and then one of them walks up to me and says "I'm sorry we're closed". Granted I did walk in right at the last minute, but that's a weak move. Two thumbs down for terrible work ethic. read more

Normally I would have better news for this place, but after the past 2-3 times of dining here... I have been disappointed multiple times. Décor: It sits inside the food court, lower level of the mall. Typical 5 guys, but the plus side is that they have outdoor seating. It really helps to get out of the loud yelling inside the mall. Food: This is where I have mixed reviews. The burgers---- Overall they're not too bad. They usually taste super greasy here, and I always have a stomach ache after. I can really only have the "little" and not feel too bad. The positive side is that they load the toppings on, and they're free. Can't fight with free. The "dog"---- Do not get the hotdog, especially the cheese and bacon dog. It was just American sliced cheese melted on a hotdog, horrible. The fries--- Ok, when you boast about having the best fries, you need to back it up. Every single time I come in, they are soggy, greasy, and undercooked. I shouldn't see solid potato inside the fries. It should be white throughout, and crispy. I have had limp, sad looking fries everytime. Overall: For the insane amount of money they charge for a meal, I would highly recommend going someplace else. The staff here have no passion about what they're doing, and it really shows. Hopefully they will do something to change, but by the lack of responses on here, I doubt it. read more

THEY HAVE NO PEANUTS HERE. Some mumbo jumbo about allergies and a movie theatre down the hallway and that is the reason we can't enjoy their signature free peanuts. Without those peanuts, the place seems like any other burger joint except all your toppings are free. I do love the fries here, but the burgers just do not have any sexiness or make me want to return on a regular basis. The price of a little burger and little fries was close to 9 bucks, so you can almost go have a gourmet burger for a few bucks more. Probably a once a year place if necessary and not this peanutless location. read more

Five Guys - inside the burger - Burgers Near Me - Scottsdale, Arizona

Don't understand the hype. Bun was cold burger wasn't good, fries were good and they had a good soft drink selection. But for someone who's famous for burgers... :/ read more

Good burger + loud + need mops Love us some Five Guys. Staff was cool, burgers and fries were good as usual. The cons were the cleanliness, the volume, and the wait. Floors were sticky, the tables required some wiping before we could use any of them, and the soda machine was gooey. The volume was blaring, leading to the kids covering their ears. And it took about 15 minutes to get three meals up with only average traffic. read more

This Five Guys isn't the most convenient, since it is in the mall, but at least it is located toward the access road, so you don't have to actually go in to the mall. I would die. The location is, for the most part, clean. The music is pretty overwhelming, like I'm in a club for hipsters. One minute Tom Petty and the next some bluegrassy boy band. Unless you are standing right at the pick-up counter, good luck hearing that your food is ready. Thank goodness you can now order your Five Guys fare online for pick-up. It's cool that they make your fries when you get there so that they are fresh. However, it took so long to get them that one may wonder why they ordered ahead in the first place. I had ordered a drink as well, and when the guy slid my bag across the counter with no cup, I informed him that I had a drink too. The reply was "go over there and tell them to give you a cup" (them being the order counter). The fries are normally awesome. Today my Cajun fries were just killed with spice. Virtually inedible. I went though 40 oz. of water during a 15 minute lunch! My little bacon burger was good. Better than some other fast food crap, but not exactly what you would assume you would get for your money. I have come here before, and will likely come again in the future. Just a bit disappointed in this visit. read more

Five guys are known for their tasty burgers and with the fresh made burger and your choice of a very large assortment of toppings you get exactly that. Also, their fries are very tasty and their is a large supply of malt vinegar bottles to give the fries that extra bit of Yum. You will also find an unlimited supply of in-the-shell peanuts for you to eat while your burger is being made which is a great way to pass the time and a nice perk of eating at 5 Guys. This particular location has one of the new coke machines that reminds me of Coke World in Atlanta. The machine is able to mix many flavors in one for instance, under Diet Coke you can add Vanilla, Lime, Orange, and even Raspberry I believe. Some interesting combinations and there was definitely a group of people lining up to try small amounts of many combinations (including me!) Overall, if you are looking for a fresh tasting burger then you can't go wrong with Five Guys. read more

Five Guys - Super Coke Machine! Sooo many combinations to choose from! - Burgers Near Me - Scottsdale, Arizona

Time for one great cheeseburger. Face it - this is comfort food - not diet food For a once a month treat a cheeseburger and a milkshake can't be beat. Of all the new hamburger chains I feel that Five Guys delivers the best product time after time When I have someone to share and order of their fries are yummy special. My plan - eat less but eat the best Happy New Year ya'll. read more

I ordered this burger late at night and let me tell you how freaking delicious this thing was. This burger melted in my mouth. It was so juicy and delicious. The cheese was perfectly melted and the bun was soft. This is the best burger I've had in awhile. Whoever made this is a talented burger maker. read more

45 min to make our food worst place P.S to the manager it's on site No cap read more

Things I know about Five Guys: 1. They displaced In & Out on Zagats; 2. According to my husband, one order of fries can feed three people; 3. According to a good friend (who shall remain anonymous) "Yeah, it's good, but I can eat at In & Out for half the price." I agree with all three. I went to the food court for lunch after a fine time at Nordstrom with the express desire to have a chicken caesar at Ranch One Chicken, but they were gone (I don't get to this mall very often). So, after looking around I decided to try Five Guys to see what all the hype was about. When I left, I felt robbed. Yeah, the food was fine. Not brilliant by burger standards, but fine. I threw away about half the fries because, generous though the serving was, I was by myself and didn't need to feed three people. They also had an incredibly cool soda machine with loads of flavors but it was on the seltzery side. And throughout the afternoon I couldn't shake my frustration over the amount of money I'd spent. If I want to spend that kind of money, I'll go to Fez. read more

A burger? With anything I want? FINE....I'll do it. I need no convincing for a burger, fries and a coke (Thanks Carl's Jr.) Earleir this afternoon, after a heavy morning of househunting with a couple realtors, I decided to sit my fat backside at a table and eat. And eat well. I stumbled into the Five Guys at the Fashion Square mall. Not sure how long it's been open. Perhaps it was the grand opening? It was PACKED! But I digress. As soon as you get to this location in the food court of the mall, you'll realize that this is not your typical burger joint. They have their own seating separate from the mall-commoners. And their own bathrooms (CLEAN) You get to the counter and you see a sign telling you about the potatoes they are using for the fries you will be eating. Ordering your burger isnt a gong show. Fairly easy. All the toppings are listed and all toppings are FREE! My food was delicious. Got a burger with some of my favorite toppings: onions, tomatoes, etc. The fries reminded me of an experience I had back in high school, when I held a girls hand for the first time. Soft, perfect and lovely. That's how these fries felt. Ok that sounded weird. Tough. Oh, I forgot to mention that the soda fountains had COKE ZERO!! EFFING AWESOME! I MEAN THIS IS THE MOST DOPE SODA EVER!! (I'm really hoping this Kanye yelping phase ends soon, since my reviews make me seem like a bigger Jackass than I seem in person). Ultimately, I left this place happy, satisfied and I will come back again. Oh...the answer to the one question in everyone's mind? YES, BETTER THAN IN-N-OUT! read more

So am I the only person that watches Man vs. Food? Well if you watch that show then you'll know what I mean when I say...OH MY GOODNESS...OH MY GOODNESS!!! OH MY FRICKEN GOODNESS! This is the best burger I've eaten in the state of Arizona over the past 12 years! I tried to understand what I was feeling when I took my first bite so I could describe it to you...you know how Man vs. Food does it? All I can say is, it was JUICY, FLAVORFUL, EXTREMELY DELICIOUS and HUGE! I just got the 2 patty! Oh I can't forget the fries!! THE BEST FRIES EVER! If you don't believe me then go check it out for yourself! This place can become very addicting. It taste like a homemade grilled burger but 50 times better!!! All I gotta say is In and Out, Fat Burger need to pack up their stores and get the hell outta town! I done found my new burger joint! read more

They juicy burgers in my favorite mall.... What can't I love? The seating area for five guys was a little dirty, so I sat in the food court. FRIES!!! read more

I'm sorry this place is no good in my opinion. This is only my second time trying it and I figured maybe my taste buds have changed but no it still not a place I would love to go. This time I ordered a veggie burger and it was horrible. No taste at all it was extremely bland! The French fries were super soggy and drenched in oil. Customer service is ok the cashier was friendly. However the cooks seem to have an attitude and are slow to serve up your food. If you love in and out please don't come here expecting something better you will be highly disappointed. Also they are much more expensive. I much rather wait at in n out than come here agai read more

Everyone on the planet has been telling me that I have to try Five Guys. Well, I happened to be at the bookstore in the Waterfront right next door to Fashion Square Mall, and I was a little hungry, so I figured it was a good a time as any to try it. I'll agree that this may be the best fast food burger. (at least much better than In-N-Out). It's massive, and tasty. There's also a good selection of toppings to put on it. The fries are decent. I thought they were a little too salty, and I would've preferred a smaller size. They only have two sizes and the smaller one is probably enough to feed four or five people (or one really fat person, who am I to judge at a burger joint?). I definitely only made it a small portion of the way through. It was more than enough food for any one person. So why only three stars when most people would give Five Guys four or five? One big sticking point is the price. I paid more than $11 for a burger, fries and a drink. Although the place is high quality, it's still fast food, and it's not what I expect to pay for a fast food burger. I don't mind paying for good food, but I didn't leave thinking it was worth that price. The other is that I have to go into the mall's food court to eat here. That pretty much means the only way I'm going back is if I happen to be in the mall again. There's too many great restaurants in the area that I would much rather eat at before going back to Five Guys. read more

Pretty good didn't get peanuts while I was waiting, but there was hardly any wait time. This is my favorite burger joint out all of them and you see the food being made in front of you. The Cajun fries are awesome and the burger melt in your mouth. read more

Five Guys - Got a double bacon cheeseburger everything on it with Cajun fries and a drink. - Burgers Near Me - Scottsdale, Arizona

Woah. What just happened? I've never heard of this place other then seeing it next to the Jimmy John's sub shop in Tempe and thought it was a local chain. I went to the movies at the mall this past Saturday (X-men: First Class, was amazing btw!) and saw Five Guys Burgers in the food court. I really felt like a burger and everything in that food court is kinda gross so I decided to give it a shot. Back to my Woah.....how did I never hear of this place? For a quick cheap burger fix...this is the place. I hear all the comparison to in and out but honestly I dont see it....this place is better. Dont get me wrong, In and out has good burgers that hit the spot...but this place has amazing burgers that have customizable options AND fries to boot....and please dont say you like the fries at in and out....because they are plain bad. These fries are large cut and freshly made that get just the right amount of seasoning on them. Delicious!!! I've also read a couple reviews that mention price and I do have to agree....I'm taking 1 star away for value. I ordered the Bacon Cheeseburger and fries with NO drink and my total was like 11$...that is a little much for a quick fix burger joint. I dont know if prices are like this at the mall location only because rent is probably higher but I'll check out the Tempe location soon enough and find out. All in all im very pleasantly surprised that there is a decent quick fix burger option out there other then in and out and smash burger. read more