Absolutely delicious! If you're a fan of In-N-Out Burger- this is as close as it gets in Oregon. The burgers here aren't the gourmet burgers you might find at McMenamins or a great steak place (do we even have one of those in Eugene?) or the fast food, sub par burgers you find at McDonald's or Burger King. These fit right in the middle- taste great, made with quality products, cheap, and made to order fast. read more

Great , should have order the small fries. Sooo stuffed. The grilled jalapeño, and onion were yummy on the single cheese burger.

This is one of the most awesomely bad burger joints I've been to. Great food, great prices but don't expect to stay in shape if you frequent this place. Lol read more

Well went there today took my kids to lunch and won't go back. This is the second time I have been there to eat and both times have had hair in my food. Will not go back and wouldn't recommend anyone to eat there. The first time it happened we got out meal comped but this time all I got was five dollars. Talk about poor customer service. I have been in the restaurant business for ten years and if u want to make your customer happy and have them return u would do anything u can to make the customer happy. We didn't even finish our food we were all applauded at the hair it made us sick. I don't even think they deserve a star. read more

Clearly short staffed, with only 3 people. Yes peanuts get on the floor, but this location's floor is just plain nasty. Their are signs all over riding the coat tails of the success in the DMV (DC, Maryland, Virginia from over 10 years ago. Sure the burgers were good, but I hardly ever at at them while in the DMV. Since there isn't tons of locations on the West Coast I decided to stop. I had to explain a few things to the cashier how things are supposed to be ordered. The restroom was dirty & I need or fixing a clear plumbing issue, they just threw a wet floor cone down. As for the food, it was slow on cooking as they definitely were playing catchup, and took too long for a normal Five Guys. The food of course was fresh and hot. Fries were under cooked, and extremely over seasoned- I threw them out. The burger was on point though. read more

Tried it for the first time, and it was a really good basic burger. Liked being able to choose our own toppings. The fries were yummy. We got a large order for 3 of us and we could have shared with at least 2 others. Good burgers at a good price. Music was a tad loud, but the place was clean and employees were friendly. read more

Not bad free toppings and four of us ate for under 20 bucks. Would definitely go back.

Good burgers, but so big they are kind of hard to eat. Lots of fries, but a little greasy. It is not cheap. I'll go back, but not for a while. The service is nice, attractive and upbeat. read more

poor mans food burgers are bland,mushy;as if the meat had been frozen before and sat in water for a long time.tasteless. the arrogant/pretentious wall display is a total turn off. Even more so;when it doesn't live-up-to-par. fires aren't bad,but having to eat it out of a cup,and then out of the bag...I mean really? read more

Spending the night in Springfield on our way North. Walked into the restaurant immediately after half a bus of West Linn track players arrived. I was dreading the wait! At the FIve Guys we normally go to this would be a guaranteed forty minute wait. I was in and out in less than fifteen minutes. Food was hot and tasted great. Awesome job to the crew! read more

Really good burger when they get it right. The last two times I went there they left of the bacon I paid for. And the fries are good but if you're just one person you can't eat that many! read more

Second time there , they play great rock n roll music , me and my wife love to sing along because it's all the music you grew up with , the burgers are great tje fries are awesome and free peanuts , will visit this store many more times yumm, atmosphere is fun and food is fresh read more

Not worth the stop. Restaurant was slow at the time and the place was still dirty. My shake was the so runny it was like foam.

Stopped for the second time in 2 years at this location. Very mediocre burger. The burger was so small and misshapen that I thought someone had eaten part of it. The fries were over salted, cold and limp. The also had quite a few bad spots on them I thought they used fresh potatoes, makes me wonder if they wash them. Won't be back. read more

I could go on and on and on, but suffice it to say that I am 44 years old and have not had a better burger.... period. Oh, and the fries rock too! read more

The burgers have flavor, but they're small. The fries are delicious and you definitely get enough for your money. The service can be kind of slow and it's definitely very busy. Sometimes it's hard to find a seat. I like reading about where their potatoes came from and looking at their articles on the wall. They have a good selection of soft drinks to choose from. Overall, it's a good fast food experience. Nothing amazing, but good if you want a change. But, dang is it expensive! read more

Food is great and peanuts are a nice touch. I had a cheeseburger which was great. The little fries were great and plenty big

One thing I really liked about coming here was the large selection of toppings for your burger. Sautéed onions and/or mushrooms, fresh toppings including jalapeño's. I had the regular burger, which actually has two patties. Very tasty and large enough to actually fill you up. The fries I also enjoyed. It reminded me a bit of "in & outs" fries. The staff was friendly and eager to help. Great place to get away from the regular chain places. read more

I went to Five Guys today at around 1 PM and was glad to find that it wasn't that crowded. I ordered a veggie sandwich, a regular order of cajun fries, and a regular soda, which came out to $7.97. The veggie sandwich was all right. Basically veggies in-between two buns. It's nothing to write home about, but by the time I had gotten to the last few bites of the sandwich, the bun was soggy. Maybe I should've skipped the tomatoes? They give a generous helping of fries, although after some thought, I realized that a regular order is $2.99 (Cajun doesn't cost any extra), so maybe that explains the portions. The Cajun fries were oily and not as Cajun as I had expected. It was an okay meal, but like the rating system says, "Meh. I've experienced better." I was definitely full from the food, but also a bit queasy. A previous experience at another Five Guys didn't leave any negative feelings, but if I could go back in time, I would've definitely eaten at one of the nearby eateries instead. read more

I love the burgers and fries. The ambiance is fun and the staff are great. 2 thumbs up

Day after Christmas, line to the door, and still got our food in less time than a drive thru on a non busy day. Friendly service, lots of seating, and ample serving of fries for the price. Would definitely come back. read more

$10 for a hamburger, fries and drink is plenty expensive when there is little decor and it looks like a warehouse. Maybe some people's cup of tea ...not mine. COLD and noisy. Some free toppings don't make up for it! read more

Excellent burgers, tons of fries, and great (free) toppings. No ambience or parking. Overall, better than the usual fast food for sure.

Better than most...open kitchen is fun. Small fries are way more than enough. Average for a "premium" Burger joint.

This location does not have the high tech fancy Coca cola machine. And, the AC is on when it's 42 degrees outside! Asked for bbq sauce, none. Had lots of bacon. read more

EXCELLENT burgers and fries!!!! Not typically a big burger fan, but I LOVE Five Guys!! I use my Five Guys App on my phone to order and pay...then simply pick up when it's ready!! One of my staff's favorite treat!! read more

One of the most consistent burgers and fries in Springfield, there are currently Memes going around about how you order a small fry and then end up still having way more than you expected. If you're going to buy a burger, make it a double and go for the gold. read more

Good food. Taste like burgers and fries cooked at home. Clean store and excellent service. I would have given them five stars but for the fact that our fries were not cooked enough (had them previously and they were amazing) maybe it was because we were the first people there and they rushed the order? Not sure, but yummy burgers and may give them another chance in the future. read more

decent food and service but a few times ... Ive been there had a dry Okish burger - they place does seem packed all the time though

I like eating healthy generally, but for whatever reason my gut does not get queasy at the idea of eating at Five Guys. Its cheap and decent fast food. One thing to ask though, why will the employees never set down your bag when its time for you to pick it up? Is the idea that they care about me? Maybe so ...but at least the food is OK. The secret is clearly in their cake like buns for the burgers.... read more

Meh over priced, and the meat is dry and yet some how still greasy and flavorless, frys were completly tatseless. I have been here twice, as i have friends that swear by this place first time sucked and i thought maybe just on off day or anew cook.Month later tryed again was just as bad. No thanks you can have your free peanuts. read more

Food is good, staff is friendly, service is always fast. Not cheap. Not even inexpensive. For fast food, five guys is pretty good. Let's remember that it's fast food though, okay? The last time i went there, i had a big bacon cheeseburger, small fries and a small drink and it set me back 12 bucks before gratuity. 12!!! It was tasty, mind you, but that's one spendy burger joint. I was nearly 14 bucks in the hole when i left that place. I could have had a burger at a proper non fast food restaurant for that. There are two locally owned burger joints nearby that are equal if not better food quality wise for around 8 bucks all said and done. There are some with marginally lower food quality for around 6. read more

The food has always been a good, freah taste. Problem - the last 3 times I have gone in here, they either add something to the burger I didn't want, or forget to add the BASICS. 2 times now with a sauceless burger, and added mustard to a burger I did not ask for. Was quick service but they need to listen a little better. read more

I was excited to try Five Guys, many reviews were very good. However, I ordered the bacon cheese burger, no choice on the cheese, just American. Also ordered the fries which were good. The burger had absolutely no flavor what so ever, weird, like there was no seasoning used in the meat at all. The service was very good, the staff was very friendly and helpful. I'll go to my old standby favorite next time. read more

Their burgers have shrunk yet their prices haven't gone down. Nearly $8 for a McDonalds sized double cheeseburger with bacon? Great way to lose my business. I will be going elsewhere from now on. read more

They really have no business calling them "fries." A more accurate description is "grease soup served in a paper bag with a potato garnish." But the "fries" at Dickie Jo's are equally disgusting. read more

I don't know how anyone can complain about 5 Guys!!! I have never had a problem with employees standing around or not understanding my order. My food is cooked perfectly and the buns are never soggy. Fries are the best. No one in town compares to 5 Guys!!!! Now that a store has opened up down the street from my office, I know I now have a place to go for an excellent burger! When in Spfld, my bf and I make sure to go to 5 Guys there. We just love it! read more

I'm going for four stars on this Five Guys location, and that's as high as I'm ever going on any limited service burger joint. With that in mind, I've been here twice in the past 10 days. Counter service was personable and efficient. My cheeseburger ( both times ) was exactly as ordered and tasted great. Staff was busy cleaning up the dining area when they weren't busy behind the counter. To be honest, I'm not wild about their fries, but even a small order is plenty for two starving guys or a small family. I go there for the little ( single patty ) burger. Contrary to some reviews, this way outranks anything on a McDonalds menu - beginning with freshly cooked, and going on from there. I will keep going back there to satisfy my burger cravings. read more

not a fan. limp greasy fries. burger was just nasty. the place was dirty - grossly so.

The first thing we noticed about the "little burger" was the soggy bun. While it was warm, it was a bit gummy and could have used a little more crisp. The beef, proudly decreed 100 percent fresh, lived up to the promise and was remarkably above-average for a fast-food establishment. The toppings, which came free, were unnoticeable. To add insult to injury, the cheese had a distinct plastic texture and taste. read more