I took my brand new pants to this place for alterations. The price was reasonable compared to…read moreother cleaners. My pants look better than when I bought them. It was well done and pressed. The employees are polite and helpful. The place is big, clean and well organized. Highly recommended.

We use them for corporate services and they are professional with a quick turnaround! They pick up…read moreand drop off with no issues, and are super responsive to our needs.

Went just before Thanksgiving to have a dress and a pair of trousers altered. The estimate we were…read moregiven for the dress was higher than expected ml so it was a pleasant surprise when the final cost ended up being $20 less than what was quoted. I appreciate how the owner didn't take advantage and charged a fair and reasonable price.

Best dry cleaners ever, we have been using them for years and are very satisfied with the excellent…read moreservice quality of our clothes and quilts very friendly and moderate prices.

Super helpful and great price! Wife took all my Yankees jerseys here and they are spotless and look…read morebrand new, i also had my daughters backpack fixed good as new. This is our new go to cleaners!

I have used this business before, but unfortunately this experience was very disappointing and did…read morenot meet my expectations. When I initially arrived, I spoke with one of the employees regarding a small coffee stain on the front of my shirt that I wanted removed. During our interaction, the employee appeared distracted and was using Facebook while I was speaking with her. She examined the shirt, acknowledged the stain, and instructed me to return a few days later to pick it up. When I returned, the same employee was again on her phone while assisting me. As I was paying for the service, she suddenly asked, "By the way, were these stains here?" I looked at my shirt and immediately noticed blue discoloration and marks that appeared similar to bleach damage. I informed her that these marks had not been present before and reminded her that the only issue with the shirt originally was the small coffee stain on the front. The employee insisted that they do not use bleach and stated they would keep the shirt for another week to attempt to correct the issue. After a week passed, I returned only to find the shirt in the exact same condition. I also never received a phone call or update informing me that they were unable to fix the problem. During this conversation, the same employee explained that the individual responsible for cleaning and inspecting garments documents existing damage by taking photos before items are processed. She stated that if there are stains or defects prior to cleaning, photos are taken. If there are no issues, no photos are necessary. No photos had ever been taken of my shirt, which would suggest that there were no existing discoloration issues beyond the small coffee stain. Despite this, she continued insisting that the shirt had been brought in that way. It was close to closing time and she shut me down and stated we had to go. Very rude demeanour. I was then instructed to return a few days later to speak directly with the owner regarding a resolution. When I met with the owner, I was told there was a possibility that an employee may have used bleach on the shirt. This directly conflicted with the previous statement that bleach was never used at the business. At that point, there appeared to be no accountability or consistency regarding what had happened. To resolve the matter, I was given only two options: 1. Keep the shirt and receive store credit $10. 2. Receive compensation for the shirt's value with proof of purchase, but they would keep the shirt. I explained that I believed I should be compensated for the damage while also retaining possession of my own property. I was told that was not an option. This situation is about more than just a shirt. The most concerning issue was the lack of accountability and customer service throughout the process. A mistake can happen at any business, but taking responsibility and properly addressing it is important. If this had involved a wedding dress, suit, or another valuable item, the outcome could have been much more serious. Lastly I was issued a check, they kept my shirt and owner still insisted I do not leave a bad review. Well, I'm being honest.

Sylvia is an absolute LEGEND! Sylvia has such incredible knowledge of fashion and the construction…read moreof how real garments are supposed to be made. I brought in my wedding dress, a beautiful yet difficult dress to re-construct and with her guidance, the dress turned out better than I could ever imagine. Her eye for detail, her expertise with fabric, understanding of women's bodies and the way the dress is supposed to look, not what "we" think it should look like... is outstanding!!!!! Its hard to have blind faith in someone, especially when it is such a special occasion, but I would never consider anyone else for the task. Sylvia's manner of a fact attitude toward the assignment matched with her caring and warm personality made for the most wonderful and memorable experience. If you have a wedding dress and aim to be the epitome of perfection, working with Sylvia is your only choice. Get on the waitlist, make the time, work through your vision and you will be met with tears of joy the way I did.

First of all, she is terribly rude and inflexible about when you can go to her dark and creepy…read moreapartment. Then, she demanded upfront payment of over $500. I can see why she wants to be paid upfront, because she ruined my dress. STAY AWAY

This is MY CLEANERS. I bring EVERYTHING here: our comforters, backpacks, dresses, formal wear,…read moresweaters, jeans, business and casual tops and bottoms, blazers and jackets along with alterations and repairs. It is the ONLY location I trust with caring for my family's belongings. Our items are ALWAYS returned impeccable - repaired or altered to perfection or the stain/spot created is gone completely when picked up. Their pricing is fair and cheaper than others. For the quality of service provided, everything done in house by husband and wife, I am okay paying level and quality of service I receive. Unfortunately, the owners of this location will be closing soon and is no longer accepting cleaning service items. It is time for them to retire. I am so sad to see them go. I have been coming here for over 16 years. The owner of El Portal Cleaners referred me to Kleen-N-Brite in El Sobrante. The owners are a couple who attend church with the owners of El Portal Cleaners. I have a bag of dry cleaning in my trunk, along with my daughter's graduation dress (along with the dress I attended in) to clean prior to storing away.

This cleaners closed and I had a LARGE order of cleaning can someone please help me trying to see…read moredid they just throw all my clothes away or did they at least store them for customers to learn they were closing HELP HELP HELP

I dealt with the Manager named Ana and her Customer Service was Excellent. She kept her word as…read moretelling me what she was going to do for me as a Customer pertaining to cleaning my clothes and for me that speaks volume. Thank You Ana for demonstrating the leadership for your company.

too expensive they don't deliver on time your clothes they loose your clothe They never answer the…read morephone.

I went here because I read all of the wonderful reviews and I was a bit scared to get my wedding…read moredress altered. It's honestly been such a wonderful experience. He really knows what he is doing and takes the time to talk with you and collaborates with you on your wants and needs. He really takes his passion and art seriously. If you want someone who is going to put in the time and effort and it shows in his beautiful work go to Ariana Sewing Shop. You will not be disappointed and your wedding dress will look beautiful! So happy I stumbled upon this place. I would honestly give it more starts if I could. Thank you so much for your hard work and your passion. It shows through your work!

Luxury tailoring downtown Walnut Creek!…read more Located in a shop off of Main Street is your next high-end, custom suit or handmade gown. Mo, the owner of Ariana's Sewing Shop walked me through the extensive fabric selections and designed an exquisite suit that fit perfectly. He is quite talented, easy to work with, and made the process fun. I highly recommend Mo's services if you're looking for custom clothing or expert tailoring.