El Portal Cleaners

(83 reviews)

I had a few cashmere sweaters cleaned. The quality is good. The timing is as promised. The value is…read moregood in my opinion. The service is friendly. Would recommend.

I came in a couple times to dry-clean my husband's work pants and suits/collared shirts. Great…read moreservice. Less expensive than the one down the street from my house. They ask when I wanted it ready; I said a couple days and said it was no problem. I even lost the receipt and they easily found it with my phone moment. Always pleasant.

BB's Laundromat & Dry Cleaners

4.0

(65 reviews)

I don't come to laundromats often but I love that there were so many options for washers and…read moredryers. Small loads, big loads, double loads, quadruple loads! This place has a size washer and dryer to meet your dirty laundry needs. I washed my comforters here. BB's accepts cash and has a change machine OR you can use credit card. Free WiFi, TV, parking and conveniently located next to Neighbors Donuts and Chefs if you get hungry. Staff was helpful as well. They informed me that I can drop off my laundry for them to wash and fold if in a pinch (obviously for a price). I'm going to take them up on it next time.

I really enjoy this laundromat and I come here very often. This place is really friendly, clean and…read morewell-kept. I am very picky when it comes to things of this nature & they are really great. If anyone has ever had a bad/negative experience give it a try again. Things happen, people go through things, but I guarantee you they will not let you down relative to upkeep, friendliness and accessibility to a variety of different good machines.

Four Mile Cleaners

2.5

I was very satisfied with the service as well as the price. Closed and with to Berkeley, can't fine…read moreit. If anyone knows where they relocated to, please post. They were friendly and cover everything.

VERY DISHONEST PEOPLE!!!. NOT TO BE TRUSTED!!! Beware of this place. They take your money…read morewithout doing the job. I would recommend the dry cleaners across from them. I had them dry clean a comforter. I called prior to stopping by and the owner told me $35. When I got there the owner was charging me $45 and I told her that I was the one that called and then she brought it back down to $35. When I got home after picking up the comforter, I found out that they did not do anything because the comforter was clearly not clean. This place is not even worth the 1 star rating. I normally do not rate under 4 star but I did not want to give them the opportunity to cheat or deceive other customers. NEW UPDATE: The purple bags that are left on your front door is one of their marketing tactics. They must need more business. I wonder why.....

Perfect Dry Cleaning & Alterations

4.6

(67 reviews)

I Have Been To Several Alterations All Over The City Of San Francisco... I Came Here Only Once Just…read moreTo Have My 2017 NBA FINALS CHAMPIONS PATCH Stitched On & Resized My Navy Blue Champion Sweatpant... So That I Will Be Ready To Participate In My Very 1st Goldenstate 5k Race!!!! This Perfect Dry & Alterations Place Is A Good Place To Go To & The Young Lady Who Stitched Up My 2017 NBA FINALS CHAMPIONS PATCH & Resized My Navy Blue Champion Sweatpant, & Did A Gʻõôḍ Jô!!!!

So far I've been able to have a few dresses altered here without any problems. I would recommend to…read moreanyone in the area.

Bob's Cleaners

4.0

(42 reviews)

Super helpful and great price! Wife took all my Yankees jerseys here and they are spotless and look…read morebrand new, i also had my daughters backpack fixed good as new. This is our new go to cleaners!

I have used this business before, but unfortunately this experience was very disappointing and did…read morenot meet my expectations. When I initially arrived, I spoke with one of the employees regarding a small coffee stain on the front of my shirt that I wanted removed. During our interaction, the employee appeared distracted and was using Facebook while I was speaking with her. She examined the shirt, acknowledged the stain, and instructed me to return a few days later to pick it up. When I returned, the same employee was again on her phone while assisting me. As I was paying for the service, she suddenly asked, "By the way, were these stains here?" I looked at my shirt and immediately noticed blue discoloration and marks that appeared similar to bleach damage. I informed her that these marks had not been present before and reminded her that the only issue with the shirt originally was the small coffee stain on the front. The employee insisted that they do not use bleach and stated they would keep the shirt for another week to attempt to correct the issue. After a week passed, I returned only to find the shirt in the exact same condition. I also never received a phone call or update informing me that they were unable to fix the problem. During this conversation, the same employee explained that the individual responsible for cleaning and inspecting garments documents existing damage by taking photos before items are processed. She stated that if there are stains or defects prior to cleaning, photos are taken. If there are no issues, no photos are necessary. No photos had ever been taken of my shirt, which would suggest that there were no existing discoloration issues beyond the small coffee stain. Despite this, she continued insisting that the shirt had been brought in that way. It was close to closing time and she shut me down and stated we had to go. Very rude demeanour. I was then instructed to return a few days later to speak directly with the owner regarding a resolution. When I met with the owner, I was told there was a possibility that an employee may have used bleach on the shirt. This directly conflicted with the previous statement that bleach was never used at the business. At that point, there appeared to be no accountability or consistency regarding what had happened. To resolve the matter, I was given only two options: 1. Keep the shirt and receive store credit $10. 2. Receive compensation for the shirt's value with proof of purchase, but they would keep the shirt. I explained that I believed I should be compensated for the damage while also retaining possession of my own property. I was told that was not an option. This situation is about more than just a shirt. The most concerning issue was the lack of accountability and customer service throughout the process. A mistake can happen at any business, but taking responsibility and properly addressing it is important. If this had involved a wedding dress, suit, or another valuable item, the outcome could have been much more serious. Lastly I was issued a check, they kept my shirt and owner still insisted I do not leave a bad review. Well, I'm being honest.

Renewal Claims Solutions

3.9

(27 reviews)

If you are ever in a house fire, as we were, please beware of ambulance chasers. Renewal didn't…read moreactually chase us, but they came after they were recommended by another ambulance chaser, and in the middle of our stress and worry and their assurances that "Don't worry, insurance will pay for everything," they ended up taking clothing that was going to the Salvation Army anyway and rugs that were destroyed by the water damage of the firefighters anyway, and charging us for it all. Our bill was in the tens of thousands, and they wouldn't return anything to us to inspect the damage until after we sent the check. Once we realized there were thousands of dollars there of damaged goods that they should have refunded, we never heard from them again. It's true that insurance did pay for it, but insurance didn't pay for all the damaged area rugs and other things we needed to replace. A lot of the bigger rugs came back smelling vile, of mildew, because our house restoration took more than nine months before we received back the rugs, so I don't have pictures. We threw that stuff out immediately. All in all I would say that this company owes us about $7000 that we'll never see again as, despite my emails and phone calls, we never heard back from them after they got our check and delivered the last of our stuff. If you ever have a fire, think about going to a fabric cleaner you know, first.

I contacted Renewal Claim Solutions to inquire about cleaning and treating several items following…read morea mold remediation project. I received a prompt callback from Kathryn, who provided a comprehensive explanation of the process and requested that I send her photos of the items so that she could share them with her team and provide me with an estimate. I promptly sent the photos via text at the conclusion of the call, but did not receive a response or any acknowledgement. I sent Kathryn another text the following day, but I still did not receive a response. On the third day, I called again but was met with no answer or return call. I found the service to be unprofessional. I cannot recommend their services.

Elegance Preserved

4.9

(132 reviews)

•$$$

Thank you team elegance preserved ! I sent in my Monique…read moreLhullier wedding gown to be cleaned and preserved and their team did an amazing job! Olivia was extremely communicative and responsive to all my questions and the entire process from start to finish was so seamless and simple. Since I live in Napa, which is outside of their pickup zones, they were able to send over a shipping label and then email updates while the dress was being cleaned and inspected. I would happily recommend this service to any brides and friends of mine who are looking to clean and preserve their special gowns!

Pickup and dropoff were super easy with their flexible routes, which made the whole process…read moreconvenient. They were very transparent upfront about how the preservation process would impact my dress since it had glitter. I really appreciated knowing what to expect. My dress arrived afterwards in a box looking clean and perfect. It was clear they are expert craftspeople in this area. I'm so glad I spent the money to preserve such a cherished memory!

Lily's Cleaners & Tailors & Cambodia Souvenirs

4.5

(62 reviews)

This is a long overdue review, but I got my wedding dress hemmed here many years ago. It was a very…read moreeasy process and my dress came out beautifully.

I've taken a few formal gowns and dresses to Lily's, and they exceed my expectations each time…read more Always taking great care with sizing, fit and turnaround time for an event. The latest formal required three on staff to size to perfection. Thank you, Lily and staff! You're the best!

Royal Cleaner

4.0

(43 reviews)

Great quality work, pleasant staff. Quick turnaround time. Accurate return times highly recommend…read morethis place for your dry cleaning needs

Dishonest. Changed price after work done. Very rude and uncooperative. Charged more when I came to…read morepick up alterations. In the grand scheme of things, not breaking the bank. But he lied about the cost. Told me $28 for 6" of elastic. Then charged $35. That's more than I payed for the pants. I'm certain I never would have agreed to his inflated prices. I hate liars.

Ariana Sewing Shop

4.8

(165 reviews)

I cannot recommend Ariana Sewing Shop highly enough…read more I purchased what was essentially a ready-to-wear floor sample that was nearly two sizes too big, but he transformed it into what truly felt like a custom couture gown. From our very first appointment, he listened carefully to my vision and immediately understood exactly what I was hoping to achieve. He completely reimagined the dress by reshaping the neckline, removing the cap sleeves, and tailoring every detail until it fit me perfectly. It was a significant alteration project that required multiple appointments, yet he never once inflated the price or surprised me with additional charges. His honesty, professionalism, and attention to detail were remarkable. On my wedding day, I felt absolutely incredible. The dress looked and fit better than I ever imagined, and so much of that was because of his talent. He didn't just alter a gown. He helped create the dress I had envisioned from the beginning. If you're looking for someone who is exceptionally skilled, patient, fair, and genuinely invested in bringing your vision to life, I wouldn't hesitate to trust him with the most important dress you'll ever wear. Thank you for helping make my wedding day so special.

I contacted Ariana Sewing Shop for a same day alteration, and the message was responded to…read morepromptly. The shop owner was very accommodating and even hemmed my dress within an hour since I was in a time crunch even though he was closing soon. The hem was perfect, and plan to return if I need any alternations in the future. Thank you for your help Ariana Sewing Shop.

Mark's Wash & Fold

5.0

(8 reviews)

Wonderful service, very fast. They matched my pajama set together! Best laundry service ever.read more

Good service. Punctual. Friendly interaction. Great communication. Getting a rush order door to…read moredoor done. I recommend.

Tub Town

4.4

(21 reviews)

They are very much on the expensive side and if you're not technologically savvy you might want to…read moreavoid (they use a phone app for the machines). But all in all a good experience. I don't go to laundromats often - just for my oversized blankets - but this one was clean and tidy and felt safe.

Stopped going to the laundromat on Solano Ave in Albany to try to find a better spot. Started going…read moreto Spincycle in El Cerrito Plaza - they are always ridiculously busy and the floor is always dirty. Today while waiting at Spincycle for one of the 3 larger machines, I just decided to get back in my car and drove to TubTown. I was actually pretty excited because I'd read the reviews prior to coming today. When I first pulled up, there was constant shouting. I got out of my car - it's coming from some Evangelical preacher or something across the street who has a bullhorn. Annoying af and it's been going on now for like an hour. But not the laundromat's fault. Now for my actual laundromat experience: There were about ten people here on a Wednesday around noon - not crazy busy and there an ample amount of machines available. Machines smelled clean and the floor is a little run down but not in a way that makes you feel gross. The worker here mopped the floor while I was there, which I appreciate. Average laundry prices - a bit pricey but it's worth it for the machine availability. Spincycle machine for $11 can accommodate more than the $11 machine here (warm water), but you always have to wait for that big one at spin cycle. It was my first time here and getting my wash started was a bit frustrating. I asked the worker and he told me I could buy a card for $2.50 and load it or download the app for now fee. I downloaded the app and spent way too long trying to unsuccessfully connect it. I finally asked the worker for assistance and he tried multiple times but couldn't get it to work either and said maybe it's my phone. I've never had issues with my phone before but what could I really do at this point other than buy a card? So I bought a card - $2.50 for the card plus a THREE DOLLAR FEE to load the card using your credit card!!! I opted for the $100 loading option in order to get a $20 bonus, so after paying the $105.50, I had a balance of $117 to use on my card. I can't believe every time I reload by card it will be an extra $3 fee! Once I finally started my wash with the card, I was wondering when I would be told to "add bleach" as the machine indicates you should add it when it displays. I asked the worker how long into the cycle it normally takes before you are instructed to add the bleach. He seemed like he was a little annoyed but trying hard to hide it and be nice - which I personally think is still good customer service lol because you can't really help feeling annoyed but you're making an effort to hide it. Anyway, he was like "you can add the bleach before you start the machine" and I was like "well why does it say wait to add the bleach until it displays"? Anyway, we walked back over to the machine I was using and the machine was now displaying the message "add bleach" - about 3 minutes into the wash cycle, if anyone is wondering. 4 stars for facilities/machines/cleanliness. 1 star for app not working and laundry card fees - & that's a pretty big deal for me. So I'll give an avg based on that, but it would be more a 3.75 for me

Model Shoe Renew

4.3

(761 reviews)

Thank you for adjusting Mora's leather collar!! Will be back for some cute clogs we saw!read more

Good as new for 3 pairs of well worn shoes! Really appreciate the attention to detail.read more

Right Way Shoe Repair

5.0

Great advice and service for a reasonable price. I used to just store my dilapidated shoes in the…read moregarage, wondering if shoe repair still exists in the fast fashion world and YES! Especially when you have favorite shoes, or found good shoes at a second hand or thrift store that you want just slightly ()or strongly adapted to your personal needs, this place is for you!

Leslie at Right Way Shoe Repair is absolutely amazing! Her craftsmanship is exceptional, and the…read morelevel of customer service she provides is hard to find these days. She truly goes above and beyond for her customers and takes the time to get to know them. I've brought several pairs of shoes and purses to her for repairs, and every time the work has been flawless. She pays attention to detail, is honest about what can be done, and takes great pride in her craft. I don't even live in the area, but I gladly make the drive because I wouldn't trust my items with anyone else. If you're looking for quality repairs and outstanding customer service, I highly recommend Leslie and Right Way Shoe Repair!

The UPS Store

3.1

(97 reviews)

Helpful and very quick. They open the doors on the dot at 10 AM. The parking lot is big & close to…read moreSafeway and Mom's donuts!!

Don't expect these people to ship your personal package. Had a labeled with adress and return on a…read moresmall box and they said they don't ship boxes like mine. I guess it's only big business with accounts.

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Beverley J.

14 years ago

The service is absolutely fantastic and the price is very reasonable. My clothes were always ready and returned very clean and smelling fresh. read more

El Portal Cleaners - sewingalterations - Updated August 2026

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All of my alterations come out like they are purchased like that you don't see flaws it's seamless,…read moreit's like they are the creators of the garment Good stuff Extremely friendly and helpful

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Park Lake Cleaners

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They do amazing job. They clean my clothes from my flight for my long trip and they did amazing…read morejob. They're great and they are very good people.

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Appian 80 Express Cleaners

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Excellent customer service!! I brought in a sport jacket for zipper repair/replacement. They were…read moreable to repair the zipper instead of replacing. They did an outstanding job in a very short time. After repairing and cleaning, my jacket looks brand new. Thank you, Mr. Chan, for remembering me and thank you to your wonderful team and staff for your friendliness and personal attention. I highly recommend Richmond Express Cleaners. They are the best!!!

El Sobrante Cleaners

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Excellent and prompt service. The owner Nader is friendly and extremely helpful, always a joy.read more

Went just before Thanksgiving to have a dress and a pair of trousers altered. The estimate we were…read moregiven for the dress was higher than expected ml so it was a pleasant surprise when the final cost ended up being $20 less than what was quoted. I appreciate how the owner didn't take advantage and charged a fair and reasonable price.

BB's Laundromat 2

4.3

(61 reviews)

•$

Our washer and dryer is current out of commission and my family was tasked with finding a local…read morelaundry mat to meet our needs. Thankfully, we landed at BB's Laundromat. The location is clean and the ladies who work there were extremely nice and helpful. They also made sure unattended laundry did not remain in the washer or dryer for long periods of time, which I appreciated.

It went well to me. I enjoyed the quiet atmosphere and the worker with (long pony tail and AirPods)…read morewas super helpful her non verbally talking me through the first time process came in clutch bc it was early so I didn't feel like talking but I had an important wash and fold chore to accomplish for the morning.

Star One Cleaners

4.8

Had a suit dry cleaned and a dress hemmed here. Very nice employees and completed both within a…read morereasonable time frame. I also think the price for both services was great. I'll definitely be making this my go to place. Make sure you make an appointment for alterations.

I requested a for a cleaning service But I got a fast response of No they don't do any kind of rug…read morecleaning. But they do all other cleaning services

Huey's Cleaners

(23 reviews)

I am so happy to have found this place. Michelle who runs it, has such great humor, does an amazing…read morejob and prices are fantastic. And even though they officially close at 6 pm, Michelle will let you in until 6:30 pm.

I went searching for a closer dry cleaning option and found Huey's.The staff was so sweet and…read moreshared the story of her accomplished daughters. I so wanted to love this place but ultimately it comes down to the service. I gave it an extra star for the great conversation - she earned it. I dropped off a few items for cleaning and laundry - pretty standard fare but it took more than 2 weeks to get my items back. After a lengthy 1 week stated waiting period. Secondly they weren't cheap, I figured at their prices they would have speedy top tier service, not so much. I did eventually get my items and they were clean and properly handled but it took a while. I will be traveling to my old standby, it's much further from my house but has reliable 2 day wait times (& a rush option!), fair (not cheap) pricing and great energy.

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