I can't say enough good things about Eugene! He responded immediately when my fridge started acting up, showed up quickly, and was completely upfront and honest about the problem and costs. No hidden fees, no pushing unnecessary repairs--just solid, trustworthy work at a fair price. He's now my go-to appliance repair guy! read more

WOW what amazing customer service! I called Fixkot at 7am and they were here the same day, by 11am to fix our broken dryer belt. He replaced all the parts, good as new, within 30 minutes! I am blown away! I highly recommend utilizing this small business for your next appliance repair! read more

Excellent Customer Service Very polite and respectful He even uses a shoe cover when entering your home. Fair price too Highly recommended read more

Fixkot - GE Profile 20 year old Dryer - Appliances & Repair Near Me - Carlsbad, California

Eugene was able to come next day to take a look at our washing machine. He was on time and very kind. Would recommend

Service was great. He was reasonable with prices. On time , honest about what it can be.

Five star experience. Ease of scheduling, timely arrival, fast and accurate diagnosis, offer of a fair price to repair our oven, showing and explaining each step and the finished job. Very personable as well. Thank you very much! Would definitely call him again and highly recommend Fix Kot to others. read more

Came right on time, very quick and also efficient. Ended up buying a new washer since it would cost more to fix the one we had. The gentlemen explained what happened and was honest and thorough. Would definitely recommend! read more

Fixed washing machine at night on a Saturday. Great guy. Very professional and trustworthy.

Yevhen showed up after 7 pm for a late call to repair my washing machine. Had it fixed in about an hour and did it pretty cheap! Very nice guy very clean and thorough. Highly recommend read more

I highly recommend FixKot team. Eugene was very knowledgeable about refrig repairs, polite, and honest. He took the time to test all of the parts before diagnosing that it was the starter relay that needed replacing. He worked around my schedule and offered affordable quote. I have recommended him to friends and neighbors because of the top-notch customer service. Thank you! read more

Fixkot - Eugene figured out right away that it was this starter relay that needed to be replaced. - Appliances & Repair Near Me - Carlsbad, California

My parents were having issues with their Thermador Stove and I gave Yevhen a call. His "service fee" was noticeably lower than his competition, so I gave him a try. Yevhen came over during the timeframe he promised and got straight to work. Unfortunately, he doesn't have a Thermador key to open up the stove, but he did fiddle with the knobs and showed us how to get it working. He explained that the components are still working and it probably doesn't make sense for us to replace anything at this point. The ignitor works, but doesn't "strike" at the "light" section. It's not that big deal and probably isn't worth getting it fix as he suggested. Yevhen was fair about his service charge and charged us less than what we agreed on. Will give him a call next time I have any other appliance issues. read more

Eugene was amazing and went above and beyond for us. Cannot say enough good things about him! He did everything and more for our washer and we will definitely be using him for all appliances moving forward. read more

Was unable to fix our refrigerator after paying $430. Now we need to buy a refrigerator. The 6mo warranty is not something in writing and doesn't guarantee a fix. Super unhappy with this experience. read more

My LG refrigerator sure looks nice, but it's crap. FixKot repaired it with a new compressor and air dryer and now it's running cold. Solid company. read more

Fixkot - Appliances & Repair Near Me - Carlsbad, California

Writing this review as he works on my dryer, straight to the point and at a great cost, requested service literally 3 hours ago and he's about done with my dryer, great service, 5 . I'll be calling him again if anything breakd down. Dryer is running like new again. I made a decision either get another used dryer which god knows what was used in there or get mine fixed so I said let's go. read more

The dryer had a loud rattling noise. Eugene came to my residence on a Sunday and knew right away what the problem was. He gave me a reasonable price for repair. I would definitely call him again for any appliance repair. read more

Fixkot - Appliances & Repair Near Me - Carlsbad, California

Eugene came on time, he knew exactly what needs to be done for the Samsung washer, finished, and tested everything quickly.

I was thrilled they were able to come the very next day after I called for my broken dryer. Eugene communicated well, texted when he was on his way, and was very professional. He quickly discovered a broken belt in my dryer and had the parts on hand to repair it immediately. As he took it apart, he showed me that the pully system had also worn out, which is what had caused the belt to break. He replaced it at no extra charge. It was repaired faster than I thought. He also cleaned out the interior of the machine so it's good as new. What a relief! read more

Eugene was excellent. Very responsive and communicated well. His quality of work was top notch too. He knew the issue with our ice maker before even seeing it, but he still came out right away to confirm his diagnosis. He was on time, checked things out and took care of the issue on the spot. I would highly recommend Eugene to everyone in need of appliance repair. read more

Fixkot - The before shot of our ice maker. - Appliances & Repair Near Me - Carlsbad, California

On 3/28 I was left hanging for over an hour by another appliance repair technician that was highly rated on yelp. Disappointed, I went back to Yelp to find another technician that was (hopefully) available same day. Yelp created a project for my "oven repair" and Yevhen was one of the first to ask me what my issue was, and to send photos. After sending a few photos and discussing my issue, he told me he could be available (same day) to come check on our appliance. I thought, "perfect!" He said the charge was $49 that would be applied toward repair if he could fix it. He arrived during the time frame he gave and quickly evaluated the issue. Unfortunately, there was a very small (localized) electrical fire from an accidental spill, and caused the oven to short. Our oven is part of the counter and located directly below the stove, so he had to remove the oven completely to inspect it. You could see where the short happened and how the oven was affected once he removed it from is place in the wall. He walked me through how to turn off my breaker, where the issues were with the electrical board, and how he could fix it. It would definitely require a new part and that there were 2 steps it could take in order to fully fix it. The 2nd step was just in case the oven didn't work once the new part was installed. I felt he was extremely detailed and thorough as he explained everything that could possibly be a factor. It made me feel comfortable and that he was being straight up and honest about the process. He took a few minutes to jump on his phone and as soon as he found the part, he showed me the cost of it, and then wrote up an estimate. It was way more affordable than having to replace my oven (our model is discontinued & a new model is $1100), which was great although, the part wouldn't be available until 4/2. This was fine because we didn't plan on using the oven and could get by with the stove and other appliances we have in our house for cooking. He contacted me 4/1 to let me know he had the part and that he could come over between 10-11 on 4/2. I was working, and wouldn't able to stay home the entire morning, so he was polite enough to call me when he was 10 mins away. As soon as we hung up, I sped home and he was waiting for me. He got to work on the oven right away and was done within 15 mins or so. He turned on the breaker, and the oven started making noise. Then the time populated and I knew we were golden. He tested it to make sure it heated up, which it did. However I didn't have time to fully test it. I paid him and he left. I planned to test it when I got home from work. I made a loaf of pumpkin bread and voila, it worked perfectly. I'd highly recommend Fix Kot to anyone who needs their appliances fixed. Quick, honest, and efficient service. Thank you Yevhen! read more

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Eugene was able to come the day after I called on a weekend to fix our dryer. The service was quick and very reasonable. He was friendly and informative. I would definitely recommend and use his services in the future. read more

Eugene is amazing! Came day before Thanksgiving to save the holiday & replace the igniter that burned out in our Samsung oven at the worst time! He replied within minutes of my Yelp message and was at my house in less than 15 min. He quickly diagnosed and repaired the oven at a great price. He is polite and was super clean & quiet while he worked. Cannot recommend Fix Kot & Eugene enough! read more

Fixkot - Oven working at max power once again! - Appliances & Repair Near Me - Carlsbad, California

Eugene came on a Sunday. He was on time. He knew exactly what to do and got the repair done very quikly. He explained everything to me and answered all my questions. whenever I need appliance repairs in the future I will call him. 10 out of 10 read more

Guy came out, spent 5 minutes looking, said we needed a new water filter and that would fix it. Told us which filter to order and gave us a picture of it. We ordered it and it came that day. Didn't fix it. Charged us $78 service call. We called to say it didn't fix it. He kept saying we ordered the wrong filter even though it was the exact one he told us to order. Said if he had to come back out it was another service call charge of $78 to do so. Don't waste your money or time on these folks. read more

Got a response right away. He was there 30 mins later and fixed the issue quickly! Will absolutely got right back if anything happens

We recently had a refrigerator that would not stay cool. Started a project in Yelp, which is where I found Fix Kot. Their response was very quick. The service was very professional and thorough and includes a 90 day warranty. Our technician was Eugene. He was very pleasant and explained everything during his diagnosis we understood everything that was wrong with the appliance he went and purchased the parts, came back, defrosted and cleaned our refrigeratorand now it blows cool. It was a great experience and I highly recommend. read more

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This review is a little overdue. I sent out a general request to different businesses very early one morning and Eugene was first to respond. He is on top of it! He answered very promptly and I believe he was even able to come the very next day. Eugene was able to fix both the washer and dryer. The washer had a problem with the sensor and the dryer had something wrong with the belt. Eugene is very passionate about what he does and I'd highly recommend him. Thank you so much! read more

Washer repair done professionally at a fair price with great follow up I would highly recommend read more

Eugene, the owner, was quick to and very polite in responding to my issue. I had an LG Washer that was displaying an error code of LE and the washer would not complete a spin cycle. It turns out that a simple Hall sensor (i.e. speed sensor) had failed. He even showed me how to replace it myself in the future. Now that's customer service! I highly recommend Euguene and his company for appliance repair. 5-Stars! read more

Very professional, Eugene arrived when he said he would, worked on our refrigerator to get it working again. Eugene checked on the status the next day to Make sure all was good. Very nice and professional. read more

Called in for a dryer repair and received A++++ service from Mr Eugene. Very honest and his price rates are very reasonable! read more

Fixkot - Running like new ! - Appliances & Repair Near Me - Carlsbad, California

Eugene was pleasant and was efficient at diagnosing the issue with our stove/oven. Will use again. Thank you!

Eugene was able to come out the same day, which was great since we had already been a couple days without a washing machine. He was easy to communicate with, honest, and tried his best to save us some money. I would definitely use him in the future, and recommend him to others. read more

Eugene knows what he's doing. My washer was leaking and I asked him if it was worth repairing instead of buying a new one and he said of course is worth repairing. First I ordered the parts on Amazon which were much cheaper than OEM. Eugene saw the parts and he said, I can do the work and replace them but it's gonna leak. I trusted him so I purchased original parts which were almost 3x more expensive but he promised I would not have any problems. I'm so glad I listened to Eugene bc it's running like new and he really took care of it. He stands behind his warranty as well if you get original parts and you listen to him, he will stand behind his work. Good man. Thank you read more

We called Fix Kot when our dryer started making a very loud squeaky noise, and Eugene Kot came out promptly ON A SUNDAY to fix it. He's efficient, trustworthy, and not bothered by our very large dog. A+! read more

Eugene provided a great and safe experience. I contacted him on a Thursday, he was at my place within a few hours for a free diagnostic. And returned the next day for the repair of my washing machine with genuine Samsung parts. The total time was less than one hour. Amazing. And he walked me through the process of his repair. My family will definitely be using this small business again for appliance repairs. read more

Our Experience was great with Eugene he responded quickly to our call and was very good and honest with pricing and information about our dryer . It took him about 2 hours he got our dryer working and looking like new , he is very careful and clean with his work . We will not hesitate to recommend Eugene to anyone that needs his services. read more

Fixkot - Eugene the repair technician. - Appliances & Repair Near Me - Carlsbad, California

Timely, quick response, true to his word, super friendly and solved our problem! We'll definitely contact again if another appliance has an issue. read more

I put a service request for my washing machine and Fix Kot responded right away, with reasonable diagnostic cost and fixed the issue same day and cleaned our dryer out. The work was done with very upfront and reasonable cost and showed the necessity of clean out along the way. We even discussed realistic decisions between repair vs replacement for issues unrelated to his visit. I will definitely use Fix Kot for future appliance repairs/installation as my appliances are repaired but ultimately will need replacing soon due to old age. Highly recommend. Thank you! read more

Professional. Efficient and honest. Inspected our dryer and was able to identify and address the issues in a timely manner. Thank you! read more