1. Flagship Carwash

    1. Flagship Carwash

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    Woodbridge, VA

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    Flagship Carwash

    1.6 (54 reviews)
    Open 8:00 am - 8:00 pm
    Updated a few days ago

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    Reviews With Photos

    Ryan C.

    They sheared off the valve stem on my driver front wheel and they said it was my fault for having a car that is older than 7 years old. They won't even help me call a tow truck. [[HIGHLIGHT]]This is what you call service towards those who served this country.[[ENDHIGHLIGHT]] WON'T EVER use this car wash ever again!!!

    Mickey Mouse - Love is Love cup coasters - No longer available, stolen from my car by Flagship Carwash.
    John-Richard P.

    You know, I tried to be understanding, but could not be approving. The car was clean. Okay, they were sloppy when cleaning the interior, knocking an important paper neatly placed in the slot of my car door onto the ground. [[HIGHLIGHT]]I had to bang on the window several times to get someone to pick it up.[[ENDHIGHLIGHT]] But that was not the thing that will prevent me from ever returning there. One or more of the workers has sticky fingers. Yes, theft. Sure insignificant in cost at maybe $11.00 when I bought them in 2022, and not available anymore. However, I went in with cup coasters in my cup slots. (See picture below) Then, after I got home I noticed they were missing. No more cup coasters. If they can steal something that simple what is really safe in my car?? No, I will return to my previous place even if it is out of the way sometimes. Find someone else to call sucker. I am not it.

    Charles D.

    I made an appointment to have my F350 to be detailed for my wedding. [[HIGHLIGHT]]AJ the manager on duty was amazing and very helpful.[[ENDHIGHLIGHT]] His staff did an amazing job cleaning out my truck from the interior to the exterior. My jaw dropped when I saw how shiny my 11 year old truck looked. I'm very pleased and will definitely bring it back to them again.

    Streaks left on drivers side of car after $39 ultimate wash
    Monica T.

    I really don't like leaving negative reviews, but I was not impressed at all with this location. Yesterday I decided to treat myself to car wash/interior cleaning & purchased the "ultimate wash" for $39. First off, the customer service was not welcoming at all, it felt like I was inconveniencing the staff by even being there. There was no direction, I wasn't sure to go where and when and what the process was. There was no flow at all. I sat in the car during the car wash and then got out for the interior cleaning. I could see multiple people working on the car, but it didn't look much different than before. My car wasn't particularly dirty inside or out, but the parts that needed attention on the outside didn't get clean. There was only 1 guy wiping down cars at the end (and he was working hard, so not faulting him, it was way too much work for 1 person), but there were streaks on my car The front bumper & wheels weren't clean. Definitely not worth $39 at all.

    I wrote a review a couple of days ago about this exactly!!!!! I just washed it !!! Do they consider this clean?

    Lee I.

    Today, I got the $22 Deluxe wash, which, the attendant said, would include cleaning my wheels and shining my tires! This is the result! Beware!

    Email from so called customer service. Y do u u think i posted my review.

    Spanish speakers be aware. They charge his card montly svcs. In May 2023, I visited the local shop located in Minniville Rd Woodbridge VA location to speak to someone who could assist me with this matter. The attendant checked the records and was able to determine that my father had only used the services on the day he supposedly signed up in September 2022. I asked how you keep track of records, and they said they put a sticker on the windshield and write the tag number in the system. They also said that the manager only spoke english. However, after further inspecting my father's vehicle, there was no barcode or sticker whatsoever. It is unacceptable that a senior, particularly if there is a language barrier, is charged for a membership that was not explained to him. It feels like he was taken advantage of, and we wonder if there are any other customers with a similar situation.

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    Review Insights

    3 months ago

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    Diana C.

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    17 days ago

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    1 month ago

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    1 month ago

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    8 months ago

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    1 year ago

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    8 months ago

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    1 year ago

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    4 months ago

    Good jobs guys i will return, great service and attention to details, price is fair. keep up the good work

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    9 months ago

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    9 months ago

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    2 years ago

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    1 year ago

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    1 year ago

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    4 years ago

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    4 years ago

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    1 year ago

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    3 years ago

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    3 years ago

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    3 years ago

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    4 years ago

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    4 years ago

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    4 years ago

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    3 years ago

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    3 years ago

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    4 years ago

    Good car wash and customer service. My car looks very nice after getting it washed here.

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    3 years ago

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    4 years ago

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    4 years ago

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    3 years ago

    They're gone. It's now closed. New owner is supposedly Flagship. Not open yet. I heard they're quite expensive. No more $12.00 carwash.

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    4 years ago

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    Page 1 of 2

    Ask the Community - Flagship Carwash

    Review Highlights - Flagship Carwash

    I stopped by Flagship car wash based on a recommendation.

    Mentioned in 3 reviews

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    White Horse Auto Wash

    White Horse Auto Wash

    3.2
    (310 reviews)

    Tried White Horse Car Wash today. It's a physically difficult job, usually done by young people…read moreand others who are just starting out. There may be high turnover as well. It was a busy Saturday and they were hustling. I didn't understand why there was a long line of CLEAN cars ahead of me! Turns out there are two distinct choices...exterior only and both exterior and interior cleaning. That line was for the interior details and I was shown the second line for the initial mechanical wash. There was a "hold up" by a customer who was negotiating a monthly contract. After a while I signaled someone who immediately explained the situation and got things moving. They have a helpful laminated card to help choose your items of service. I just wanted a wash with ceramic coating. What impressed me was the pressure blast of water offered prior to entering the mechanical wash. I requested they aim it at the rear of my Prius as that's where my car picks up dirt deposits. They sprayed other areas as well, and my car came out super clean. I very much liked their basic service and will return as they are much better than the car wash near my home in West Alexandria.

    I am writing this to report a disturbing lack of professional accountability and human respect at…read morethis location. Regardless of how much a customer pays, there is a baseline of service and respect that should be non-negotiable. Today, that baseline was nonexistent. At 8:15 AM, I encountered a significant communication barrier with two employees who were dismissive and entirely uninterested in my concerns. When I requested to speak with the supervisor to resolve the matter, the situation became even more unprofessional. The supervisor's body language was disgraceful--he was completely dismissive and made it clear he had no intention of actually addressing my concerns or the behavior of his staff. Most alarming was the total refusal of accountability. When I asked for names to document this interaction, the supervisor flatly refused to provide his name or the names of the employees involved. This level of secrecy is a massive red flag. What is this management team hiding? Why is a supervisor at a public business refusing to identify himself to a customer? This "secretive" and disrespectful culture is unacceptable. I am seeking a direct conversation with the owner of White Horse Auto Wash to discuss why his leadership team feels they are above providing their names or basic respect to the customers they serve. Disgruntled Customer

    Flagship Carwash - carwash - Updated July 2026

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