The second flame broiler I have been to. The food is simple and decently healthy. Just meat, rice, and veggies. The flavor is good and does not leave you feeling bloated. The staff are very friendly but the food comes out slowly. Seems like they are not sustainable, only 2 people working and not that busy. The interior is large and clean. read more

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Disappointing experience. The food tasted fine, but the portion size was way too small for the price. I left still hungry, which shouldn't happen after a full meal. Definitely not worth it unless they improve the portions. read more

Flame Broiler - Meal with very little protein. Ridiculous - Fast Food Near Me - Irvine, California

This place always short out on the meat. So I go the one on Milton pkwy. That owner have always been very nice and gave good portion but unfortunately they closed. Not I'm back to this location to try again. They still short out on the portion. The meat not even touching the lid. The lady never have a smile on her coughing everywhere. Won't come to this one ever again read more

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Good food and practical if you're in the area - easy menu and entry point joint for Asian food. Good spice but not in that authentic way you'd expect. Seating is good, and the service alright. Very clean. Practical. read more

Been to many flame broilers and now to this location 3+ times. By far the smallest portion of protein of any locations. Not just once but all three times I was lucky to get 6-8 pieces of chicken (small pieces) Noticeably different, about half the chicken you get at any of the other locations. Won't return for that reason but staff was fine and place was reasonable clean each time. read more

Portion size small rude lady. Will not go back. Expected more out of a chain place. Especially in Irvine

Food was really good but most importantly the costumer service was the best. Got my food in 2 mins after I ordered. Highly recommend this spot. I've been here almost everyday on my lunch since I work at Big O Tires nearby. The worker Sid that's been taking care of me since I started going here is the very professional and will take care of you. He's one of the main reason I got here. read more

Flame Broiler - Food - Fast Food Near Me - Irvine, California

I went yesterday for lunch. The rice was raw and crunchy! Unfortunately I had it to go so I can get back to work. Just ate the meat and veggies. :( read more

I've been to a lot of flame broilers and this is probably the worst that I've been to. The cashier is always super unfriendly. No "hi how are you" or "thank you enjoy your meal". Just zero dialogue, which unfortunately I've also noticed at other fast restaurants in Irvine. I've encountered two different cashiers and they have both been like this. The interior of the establishment is also fairly uninviting. Although I suppose I'm not there to hang out. There were a few fruit flies at the sauce area and hovering around the sauce nozzles. Last, the food isn't very hot and always feels like it's been sitting there for a while. Also, my rice was completely stuck together in a large ball. That's pretty off putting. read more

Flame Broiler - A big ball of rice stuck together - Fast Food Near Me - Irvine, California

Food is decent, service is ok, but the inside needs a serious make over, looks dirty and it smells bad inside. I saw three liquid spills inside when i went to grab napkins.. this is a slip and fall hazard. read more

Whether you are strapped for time or started for cash (OC interpretation), you can find a good meal at Flame Boiler. You may think you need the extra meat option, but you probably don't. It's a good amount of food. The rice will fill you up more than you think. Also try all the different sauces they have. Sid provides great service and even delivers food to your table if he is not too busy. He creates a great atmosphere. The dining room is pretty normal. No grills, but provides a cool place to sit and eat. Free refills on fountain drinks. A great lunch spot. read more

The food is amazing coustomer service is on point i love caming back to this restaurant staff is amazing experience the lady at the front always respectfull and nice read more

Flame Broiler - Half & Half Plate - Fast Food Near Me - Irvine, California

For the record, I give this place a solid 2.5 stars. I normally don't give 2.5 stars even for fast food establishments but this really did not meet my expectations. I went in expecting a nice hefty bowl of rice and chicken but came out with a portion size I was not satisfied with. For 10 dollars, I would expect a lot more. Also, the chicken here was relatively dry and didn't have much fatty parts (could be a good thing and bad thing, depends how you look at it). Also wish there were more vegetables. A 1:1 ratio of rice to vegetables with the chicken they provide would honestly keep me satisfied and happy. Overall, I think if you wanted to eat healthy, I would rather go to Chipotle where you can get quality chicken with lots of vegetables. read more

Flame Broiler - Chicken Regular Bowl - Fast Food Near Me - Irvine, California

This location is the best! They are the best quality, and the service is fast. The workers are always kind as well! Definitely recommend this location over the others in the area. read more

Food is great. The bald headed old guy is super nice BUT VERONICA is not very welcoming. SHE ALWAYS HAS AN ATTITUDE EVERY TIME. My coworker and I places two separate orders and I told the old guy twice to charge them separate. When I arrived they had the order prepared but as one. I told them I wanted them separate and the old guy acknowledged his mistake but Veronica was the one charging me so she had to go out of her way to charge it differently on the POS. She then started making smart mean remarks that I messed up the order and I need to place the order correctly. That's when I had it. I told her I did place it correctly and I don't mind paying for the both meals but her ATTITUDE is not necessary. She then turns her back and starts talking to the cooks so I told her I speak Spanish and we started arguing in Spanish. It's very unfortunate because we conducted ourselves in this manner in front of an all white crowd. They always say a Mexican's worst enemy is another Mexican. I will be contacting corporate. Veronica has a lot to learn when it comes to customer service. And to top it off I didn't check the food at the restaurant. The order was wrong read more

I've been coming here for lunch and I'd say it hits the spot every time. Ordering online is quick and easy. They have it ready in 5 minutes and it's fulfilling. read more

The flame broiler's advertising makes it seem like it's all about healthy food that tastes good, but I'm not convinced. The portion of chicken was pretty small. I do normally have a pretty big appetite, but I'd still definitely consider this portion small. The chicken was dry, but there wasn't any fatty meat or skin. So I guess not super great tasting meat but healthier than most other fast food places. The teriyaki sauce was good, but it was a bit overdone and got a lot of the rice underneath soaked in sauce. I'm not sure how healthy it is to be drenching rice in teriyaki sauce. There were no vegetables included in the bowl even though there are veggies in the picture provided for online ordering. Not a super balanced meal, just chicken and rice. Pretty mediocre in my opinion, and not really worth $8. read more

Flame Broiler - Chicken Bowl - Fast Food Near Me - Irvine, California

This location is awesome! Friendly hard working staff. They always get my order right. The location is also always clean, during the work week it does get popular during the lunch rush. No complaints here. read more

Flame Broiler - This guy so nice. - Fast Food Near Me - Irvine, California

Great service with a smile! Yummy fresh food always. Got the food started the moment we walked in and found out what protein we were ordering read more

This is the second time they do this to me with the avocado. Disgusting!! Can't believe I actually paid more for THIS. Gross. Customer service was good. Cashier was very nice. But the avocado? Barf. Went straight into the trash. read more

Flame Broiler - Disgusting Avocado - Fast Food Near Me - Irvine, California

I ordered the beef plate with brown rice. The beef was tender but a little dry. I did use their Magic Sauce with my beef to add more flavor. Overall good food without the feeling of eating heavy greasy fast food. read more

Good grief, I ordered a combo with half beef and chicken with breast meat and broccoli. I paid $14.45 for it. I was hungry and can't wait to eat my lunch but damn--combo only had chicken and it was over cooked and got black grill marks all over them. The grill need to be cleaned. I am attaching a picture of it. So end up paying for a meal that I couldn't eat! I called up the restaurant to let them know. Veronica said she will take care of me the next time. So we'll see if I decide to return. So disappointing --what happened to this franchise?? I used to enjoy a quick bowl of chicken and rice from them. read more

Super friendly staff. Highly customer service oriented! Food was ready fast and delivered to our table with a smile.

I'm sorry to say, but I think this flame broiler is wholly disappointing. During a pandemic, they left their condiments/utensils on a table for customers to grab. It's not the cleanest solution as customers can touch utensils they end up not taking (instead, just leaving them for other customers) - again, not the cleanest or safest solution. Additionally, the meat was dry / burnt, and the rice tasted somewhat old. There are better flame broilers in Irvine and I unfortunately can't recommend this one unless you are extremely hungry. read more

This place is a joke!!!! Clearly the manager has no clue that you can place orders in Yelp. Just ordered a standard half-and-half bowl with white rice and veggies, no cabbage. I picked up my order got to my destination and there was no rice in my bowl. I just called and was transferred to the manager (I'm assuming it was the manager). He went on to explain that he doesn't understand how this happened because he doesn't have any orders that match my description and because they don't except orders from Yelp, which is so not true. I explained to him that I placed my order on Yelp, paid for it though Yelp and picked it up. He was nice enough to offer me a new bowl if I brought my order back with me. Thank you, but I wouldn't want anything funky going on for calling to complain about something I paid for. Sad but true! read more

AVOCADOS FINALLY!!! I'm so happy they finally decided to add avocados to their menu (of course it's extra) it's such a good plus. I liked how waba grill had avocados but to be honest I like flame broiler a bit more so it made my day finding out they offer this. Some of the chicken this time around was a little on the chewier side which is a first in the past 3 years I've been coming here so it's no biggie I'll give them another try next time. Everything else is good and I don't usually eat here as it tends to get crowded during lunch time. read more

Flame Broiler - Mini bowl with chicken, brown rice & avocado topped with hot sauce & magic sauce - Fast Food Near Me - Irvine, California

Owners, please read!!! I love this flame broiler for lunch. It's very popular, very busy around noon. I've been going here almost weekly for the last year and a half and i noticed that the chicken in my usual chicken bowls is not trimmed as well anymore. I don't know what happened but there is a lot more of the junk that you don't want in the meat. Lots of tendons (or whatever type of fat it is) are left making my chews all rubbery/noisy and not pleasant. In fact last week, I even had a somewhat thick bone left in there, nearly cracked my tooth. I'm still giving this business 5 stars because the customer service is great. PLEASE try to clean the chicken pieces up better like you did in the past!!! It makes a big difference in the quality of your bowls! Thank you read more

Flame Broiler - The chicken is still not well trimmed, here's a giant bone left in my bowl. - Fast Food Near Me - Irvine, California

This is the second location I've tried of Flame broilers and maybe the last. If "healthy" just means dry chicken and beef, count me out because that's all I ever get from coming to Flame Broiler, time and time again. I really thought that this time around at a new location, the food was going to be better than the previous locations I've been to, but unfortunately I was met with disappointment yet again. The food is just nothing to be craved, and for a less expensive choice, I'd rather just go to Panda Express, the portions are larger and the meats aren't as dried out. Everything from the meal is just plain including the horrible side salad that comes with the meal. I'm not at all impressed with the different sauces either. The "magic" sauce and hot sauce are just average and undesirable(I'm not even going to mention the salad dressing). Everything is just so subpar, it's a real disappointment. I love grilling, broiling, etc, and yet my meats never turn out as dry as the food here does, except when I literally over cook them. It's probably better to just stay away from this place unless you've got nothing else to choose from(which should be never living in Irvine). read more

Flame Broiler - Fast Food Near Me - Irvine, California

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Went at 7:00pm, since the business days it closes at 9:30pm. They were closed when I arrived at 7:10pm, not sure if the hours have changed, but they should update Yelp. read more

Bonsoir owners of this establishment . I needed to feed my granddaughter quickly this evening on my way home. I ORDER the chicken bowl with just broccoli and rice. the chicken was burnt the rice over cooked and 3 pieces of broccoli. you know it's late and this flame broiler doesn't warrant my time or effort. to write a review. BUT! I will. i don't recommend this flame broiler here in irvine spectrum.. trust my word go to another location . the customer service is worst than the food i frequent many flame broilers. i have enjoyed each of them. i am a " Consumer Connoisseur " And this is my experience very dissatisfied to say the least. merci read more

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Hello, Foodies & Friends w/ Cooties, This location is hands down the worst location in Irvine - screw it, within the OC. On 7/15/20, I walked into this location and the employee was nonverbal and had a bit of a tude. Not wearing gloves nor a mask. (((WOW))) My theory is that COVID-19 impacts the cerebral cortex, causing customer service people to not provide customer service due to a lack of neurons not stimulating more so activating brain functions such as speech, thinking, and memory. Here's the breakdown; * Speech - nonverbal when I walked in. * Thinking - Not thinking of the consequences caused by terrible customer service. * Memory - forgotten the definition of customer service. But hey, this person must be the owner of this location and don't care about the people in the community in which they serve. I'm not returning to this location. But they don't care! Order ID #AACCAJHLACCA Time: 4:35:13 PM read more

May 21 ; 3:30pm Female with ponytail mid 20's was the cashier. This is the second time I've come to this location this month of May. Today I Approached the register, the same female cashier as my last visit was extremely intoxicated, again.... It's definitely not weed nor alcohol. She just couldn't put together a sentence but somehow managed to get my order right and give me my correct change, I checked. I dont want to write a huge review but I really think management should do a drug test because sis is on somethin and as I'm typing this inside, others approach and it's the same case for them as well so I'm surprised I'm the first review of her, I had to say something. read more

Stopped in this place for an earlier lunch. Was greeted by a young girl, not very nice. I originally ordered a all White Meat Chicken Plate. Then what appears from the back is an older lady shouting in Spanish " Thera no white meat". Very unprofessional and rude. I canceled the order and will not be back. Wake up business owners!!!' read more

We all know how flame broiler tastes, but the service here is fantastic. I had gotten my braces tightened and had completely forgotten. After I ordered my food I asked for a knife, but they don't have any at the store. The girl in the front told me to wait and ran out to what I am assuming was the next door store to get me one. That was awesome and I'll never forget that. I was able to cut the meat into smaller pieces and enjoy my food. The owner/manager looks like a super cool guy and is always asking how everything tasted etc. He seems like he really cares! My parents own a restaurant too and I simply asked him "where do you get your sauce bottles from?" and he ordered 12 bottles for the next shipment to give to me. There are a bunch of good places to eat around here, but because of their GREAT service I'm here at least twice a week. Plus, can't go wrong with steak, chicken, brown rice and veggies for around $7. 5.0 Stars Thanks For Reading read more

Flame Broiler - These are the sauce bottles I was talking about. :) - Fast Food Near Me - Irvine, California

Come on flame broiler! You can do better than this! Consuming raw chicken can lead to illness from campylobacter, salmonella and E. coli. Honestly, I don't know what's going on with this location whether they need to change the cook but this is horrible last time I came here my chicken was burnt second time I came it was raw. Get. It. Together. Customer service is not a problem but the cooking needs to be changed! Worst flame broiler location read more

Flame Broiler - Fast Food Near Me - Irvine, California

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I was extremely disappointed by both the service and quality of food at this location. First of all, I LOVE flame broiler. It's healthy, tasty and very affordable. I seriously wish I could eat it everyday as meal prep. My typical order is a chicken bowl with extra green onions, no rice, and veggies. Whenever I ask for no rice the workers always ask if I still want veggies in the bowl as well. I know every location is owned by a different person and run differently but when I ordered my chicken bowl today I mentioned I wanted veggies in my bowl. The cashier charged me extra for veggies so I told her I did not want extra veggies, I just wanted the veggies along with the chicken. She looked at me blankly and I explained that usually the workers ask if I still want veggies in my bowl... she looked at me again with a blank face, rang the order in, and went on her iPhone. When I got my bowl the bowl was filled about 1/3 of the way with water from the steamed veggies. I guess this location does not drain the water from their vegetables. IN CONCLUSION, they serve chicken soup or whatever it is - not a bowl. read more

Flame Broiler - Would have been nice if they drained the water from the steamed veggies so my bowl wasn't a soup - Fast Food Near Me - Irvine, California

Yes, the sweet aroma of grill greets you as you enter the parking lot and lingers in the air as you leave Flame Broiler. Cheap and quick! Get in and get out with one of the healthier fast food options in Irvine. Wait for one of the 20% off coupons or the BOGO coupons that get circulated to the local business parking lots. I went here today with a colleague and we were in and out of the restaurant in a matter of minutes. A lot of the food is premade, obviously, but they sell bowls of chicken/beef teriyaki all day long so you are getting hot food that just came off the grill. Flame Broiler works for me. read more

Do not dine at this location! Horrible service, long wait time, dirty restaurant. I love flame broiler, but this location Is terrible. I've had several bad experiences at this location, but decided to give them another shot. After today, I will not be going back. I was 1 of 2 customers and after 30 minutes of waiting I still hadn't received my food. In the time I waited, about 7 other customers came, ordered their food and left. I was told about 20 minutes after ordering that my chicken was still being cooked and it should be out shortly. I waited another 10 minutes and walked up to the counter only to see that the cook was barely throwing my chicken on the grill! Are you kidding me? Then, when I told the gal at the counter to cancel my order and please give me a refund she not only gave me as attitude but said she didn't know how. I ultimately got my money back, but they've lost a customer for good. read more

A favorite place my family loves to stop at for a nice lunch or dinner is the Flame Broiler at Los Olivos Center in Irvine, where we feel relaxed and enjoy good food. We like the consistency and delicacy of their cooking very much. Mr. Sid, the business owner, and Ms. Louisa, who takes our orders, are really charming and wonderful. They greet us warmly, they are cheerful and friendly. We have great respect for them and appreciate their enthusiasm. Their presence makes our lunch or dinner very enjoyable. read more

Flame Broiler - Chicken Plate with Avocado. - Fast Food Near Me - Irvine, California

Cashier was rude. When we got home, had about 6 pieces of meat total in one of our bowls, and about half of the bowl was filled with rice. Never coming back and definitely not worth the $20 we spent. read more