Great service and all the work was clearly explained by our technician Kyle. Thank you I will be…read moreusing this company again.

Called up Bobs to get a quote on air conditioner duct cleaning and spoke with Stephanie. Not only…read moredid she give me an unbeatable price with military discount, she got me an appointment the following day! Next day, Brian and Jordan showed up on time ready to rock. They did an outstanding job! Really cool guys. The whole job took roughly 2.5-3.0 hours start to finish. If you need air duct cleaning don't hesitate to call Bob's Repair!

I reached out on a Sunday for help with a broken hose bib, and they had a technician scheduled…read morewithin just a couple of hours. Mike arrived promptly, replaced the hose bib quickly, and even made a trip to Home Depot to pick up the needed part. While he was here, I asked him to inspect a few other water-related items around my home, including the water heater, water softener, sink vents, and toilets. He gave me an honest assessment of everything and took the time to explain what he was seeing, which I really appreciated. Homeownership comes with a lot of maintenance, and it's great to have a company you can trust. I look forward to using 702PlumbAir again for future maintenance, upgrades, and any repairs that come up. I've only used their plumbing services so far, but based on my experience, I would definitely recommend them.

I hired 702 PlumbAIR to diagnose issues with my AC. I was told the motor was bad and that both the…read moremotor and capacitor would be replaced under warranty. The motor was replaced, but the capacitor was not. The AC continued having problems, so I hired a second HVAC company to diagnose the issue. They immediately discovered that 702 PlumbAIR had installed the wrong motor, causing it to blow in the wrong direction. Because 702 PlumbAIR had already used the manufacturer's warranty, I had to pay the second company out of pocket for the correct motor and capacitor. What happened to the capacitor that was supposed to come with the new motor under warranty? When I disputed the charges, the initial customer service response was extremely dismissive and essentially told me to prove that their work was incorrect. I did exactly that and provided photos of the incorrect motor, the capacitor that was supposedly replaced but wasn't, the actual replacement capacitor, the correct motor installed by the second company, and evidence showing the motor blowing the wrong way. Instead of apologizing or taking responsibility, I was called and told I would still be charged for the parts--and that if I didn't pay, they would put a lien on my house. They did remove the labor charge, but I am still being charged for parts associated with a repair that was done incorrectly, and supposed to be covered under warranty, while I have already paid another company to fix their work. Their response was essentially, "We would have fixed it if you had given us the opportunity." But I did give them the opportunity--I hired them to diagnose and fix my AC in the first place. Their repair created another problem that I then had to pay someone else to correct. I am extremely disappointed not only with the quality of the work, but with how this company handled the situation afterward. Mistakes can happen, but I expected accountability and an effort to make things right--not accusations and threats of a lien when I disputed charges resulting from their own work.

Excellent Service and Fast Response!…read more My air handler stopped working after an impressive 37 years of service. I called Mr. Cool, who I've used for all of my A/C needs, and once again, they did not disappoint. Jose and his crew arrived right on time, diagnosed the problem, and had my new air handler installed the very next day! Great service, great communication, and an incredibly fast turnaround. I highly recommend Mr. Cool, Nick the Tech and Jose's crew for all your A/C needs!

Since this business owner seems to love to get defensive when they get a 1 star review (go read…read moretheir other responses to low reviews, so far I haven't seen a single apology), below are the receipts of our conversation. They replied quickly and we agreed on a time. They specifically said the time worked and they would be here. Then, without any other explanation, they simply said they were booked and couldn't make it. Nothing other than that: no message apologizing, no message saying they're prioritizing rescheduling as soon as possible, nothing. I waited to post this 9+ hours after their last message to see what the owner said, but I've gotten nothing in reply. So while I should at least get an apology, I'm not surprised to see zero accountability. If they can't simply apologize, I'm not sure how they think they can be trusted to do any actual work.

Omar and came out after having my blower motor go out on my Bosch Unit, I called another local a/c…read morecompany who cancelled my appointment due to not being experienced to work on bosch. I called legacy and spoke to them about my situation. They had a tech call me to go further in depth to make sure they assigned me the right tech, especially being Bosch. Omar was dispatched and immediately did his general inspections once arriving. Then he went into the attic where he started doing his diagnostics and found out the blower motor itself was dead even though proper voltage was being sent to it. (Common with Bosch units). After just owning this new home for 2 months, Omar was able to help with cost of the repair from the unit and work out with our independent home warranty to get the job done right. Omar was very thorough and explained and answered questions I had in regards to the parts and a/c unit, I appreciate his honesty and going out to get our blower motor and return to complete the job on our intricate bosch unit. He was very experienced and knowledgeable which hard to put a price on.

Legacy was once a reputable company, but over the past one to two years the quality of service has…read moresignificantly declined. During that time, I have repeatedly been given inaccurate information regarding service recommendations and repairs that later appeared unnecessary. Today's service appointment was the most concerning example. I maintain a paid annual club membership that includes maintenance for both my tankless water heater and HVAC system. The technician arrived nearly two hours late and appeared exhausted. Most troubling, the scheduled tankless water heater flush -- the primary purpose of the visit -- was never performed. Instead, the technician took photographs and left without completing the service. Two days prior to this appointment I seriously considered canceling my membership due to ongoing concerns with the company's declining service standards. Unfortunately, I decided to give Legacy one final opportunity and renewed the membership. The outcome of today's appointment unfortunately confirmed my concerns. As a result, I will now be pursuing a chargeback for services that were paid for but not delivered. This level of service is unacceptable. After five years as a loyal customer, I expected professional conduct, timely service, and completion of the work that was scheduled. What occurred instead reflects a troubling lack of accountability and respect for long-standing customers.

My AC went out at night. I called Brad at A-Tech heating and cooling a little after 10am. Brad got…read moreback to a few minutes later to set up a two hour appointment window. Service Tech Sergio was at my door at 12 noon. Quick response. Fast, efficient, courteous, and very professional. Thank you A-Tech Heating and Cooling.

A-tech does fantastic work and the crew are very nice and professional. I was very happy with the…read morework they did at my house.

I recently contacted Black Mountain Air to schedule a Spring 'tune up'. When I called Kyra happen…read moreto answer the phone; she was the tech that performed the previous Fall tune up. After chatting a little bit, we scheduled an appointment. Yannik was scheduled to come to my house to perform a Spring tune up. I received an automated booking verification via the email and phone number I had provided. I received an email and text informing me of the name of the tech along with a photo of him, and verification of appointment day and time frame. I received email and text reminders the night before and the morning of the scheduled appointment. Yannick was on time, personable, and professional. He answered questions I had and then performed the tune up service. Payment for services rendered was handled upon completion of the service using a credit card reader. He emailed me the invoice and receipts at the time of the transaction. Again, I'm very pleased with services rendered.

We have been using Black Mountain air for a couple of years now for our normal bi-annual…read moremaintenance. Our old AC unit was 18 years old and we decided to replace it with a new unit. Black Mountain air gave us five options, and we chose the Trane 2-stage. The techs showed up on time. They were very professional and friendly. They cleaned up inside and out, and went over the unit and new thermostat with me. The whole process was painless and issue free. We definitely recommend Black Mountain air fear AC needs.

Our downstairs air conditioning unit went out on us. I reached out and they had a tech on the way…read moreto me within an hour!! Edgar showed up and was very professional and had our unit fixed right away! It was such a peace of mind having it done so promptly in the middle of summer here in Vegas. I recommend this company 1000%!

I called this company to conduct a complete assessment of an HVAC system on a property I planned to…read morepurchase. They were out the next day at a reasonable rate and spent almost two hours doing a full work-up on the system. They made me aware of necessary items needed to get the system running properly, as well as some things that should be corrected to ensure the lifespan of the units was extended as much as possible. You get what you pay for, and Evolution Air Conditioning was money well spent. See you all on the next one!

My AC went out at 5p on a Saturday. The company I had been using said they couldn't come until the…read morefollowing morning. Well, I wasn't going to roast in my house all night (luckily no pets or kids live here). So I got on Yelp and found this company, now called Lee's. They had a technician (shout out Diego!) out before 7pm to diagnose the problem. In an hour, he realized that I either had a huge repair or a complete HVAC replacement on my hands. He called his supervisor, who came over within 30 mins. Mind you, it's now 8:30pm on a Saturday. Ray gave me all of my options and did not try to upsell me at all. In fact, he told me I did not need to even consider the two most expensive options, based on my house size and system. He explained everything very carefully and let me ask all the questions I could think of. And he told me that he could have a team at my house at 8am on Sunday (the next day!) to replace my entire HVAC system and it would be done by dinner time. They showed up at 8:04am and were done at 4:20pm. And the most unexpected thing was that Ray lent me his personal portable AC unit so that I could sleep in my house Saturday night and then have a cool room to hang out in while the team did their work. (I don't remember the names of the two men who did that hard work all day Sunday, but massive thank you to them. They put tarps down to protect my floors and they cleaned up everything after they were done.) The warranty comes with a 1-year warranty on labor, 10-years warranty on all of the parts, and for the first year, three complementary inspections. After that first year, for only $140/yr I can continue those three annual inspections (which I will obviously be doing). I now have ice cold AC and I could not be happier with this experience (even though a new HVAC is very expensive but obviously required to live in Vegas). You need HVAC work? These are the people you call.

I first called Pro Zone. They came out, charged me $69, and told me my compressor wasn't working…read moreand the evaporator coil was rotted out. They recommended a full system replacement for up to $30,000. Then I called Super Service. They arrived about an hour later, went up to the rooftop, and quickly diagnosed the issue -- it was just a bad starter. They replaced it, and the total cost was only $530. What a difference. Trust has to be earned.

-Called & inquired @ 7 am -Kyle came @ 10 am day of…read more-Quick, clear, and concise breakdown of my issue -Fair pricing and great explanation. -Out of property and completely repaired @ 1130 am 10/10 stop looking around and use this service. Quick, efficient, and fair- nothing else you can ask for

These guys great. Ryan, the GM, came out to do a spring system check. He alerted to a couple issues…read morethat prior service techs (company to rename unnamed) missed last fall. As a result, the system was not performing properly. There was a leak in refrigerant, was short cycling and wound internally shut off, and was not configured properly for zoned system. The existing system was installed when we purchased this house new in 2018 but was contractor grade. Ryan provided a couple of solutions but decided to replace. Very good price for a better quality system. The install techs, Roger and Dom, completed the install today. Very professional and went extra to be sure zone system was functioning properly. Definitely made the right choice.

Our AC went out on the hottest day of the year, and I was expecting to be waiting forever for…read moreservice. To my surprise, Nevada Residential had a technician at our door within just two hours! William was absolutely fantastic. He was friendly, professional, and took the time to explain exactly what had gone wrong. He diagnosed the issue quickly and provided both repair and replacement options. He explained the risks and benefits of both at length. We opted to replace our unit, he had it replaced and our building cool again in no time. You can tell he really knows what he's doing and genuinely cares about providing great service. From the fast response time to the outstanding customer service, the entire experience exceeded our expectations. I highly recommend Nevada Residential for any of your AC needs. If you can request William, definitely do- he provided outstanding service.

Fantastic, fast and very respectful. I needed to replace my AC/Furnace and spoke to a few other…read morefirms but Vlad was rhe most responsive and knowledgeable. Their price was in line with another company but significantly lower than others. I especially appreciated the care the team took while inside my home. They protected my floors and are sending a crew to touch up my attic access door that understandably got scratched in the process. When I told the lead, Ever, that I would clean up the debris left behind he asked 3 times if I was sure. I planned to clean the floors anyway but just loved his persistence that he doesnt leave a job site less than perfect. They also showed up right on time and finished 2 hours early.