Flapjacks were mehh, even the waitress said they were just ok. Need to step up your flapjack game

Solid breakfast on our way out of the Smokys towards the interstate. I had the Banana Nut Pancakes and they were out of the multigrain batter which is no big deal to me, but worth noting. My wife had the Sticky Bun pancakes and they were delicious. My side of bacon wasn't as crispy to my liking. read more

Flapjacks Pancake Cabin - Banana Nut Pancakes - Breakfast & Brunch Near Me - Sevierville, Tennessee

Some of the best breakfast food I have had. Cinnamon pancakes and the meat lover omelette were excellent. Service was the best. I would recommend the fritters. read more

Very nice staff, very polite. Food served quickly, and taste was on point . Highly recommend.

The food was delicious and the portions are very large. We could have shared them between two people. The breakfast bowls are amazing and they also come with pancakes. read more

Very nice staff. Food was hot and very quick to come after ordering! The inside felt very homey with a log cabin style read more

Flapjacks Pancake Cabin - Chocolate Chip Pancakes and Buttermilk Pancakes - Breakfast & Brunch Near Me - Sevierville, Tennessee

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Supper good. Super fast service. Close to the highway! Everyone got what they wanted read more

I was so excited to fin a spot with gluten free pancakes that are fluffy and delicious!!!! Excellent breakfast!

This is a compaint about Flapjacks policies, service, and attitude. Julie Rhines deserves a special mention for her attitude and inability to handle customer complaints. I was at 2734 Parkway. Let start with saying that when you product quality is average to slightly below, you should not operate with the attitude that customers are disposable, therefore they can accept your substandard policies and procedures or go pound sand. Nothing Flapacks has warrrants having your noses so high in the air, or the sticks up y'all's butts. You staff refused to seat us because we were waiting on 2 friends. They then reused to seat the next party because 1 old lady with them was old and walked slow from the car. I complained. I said, "that policy sucks". And that "no other restaurant does that." Two statements that are both true. I'm 60 years old and have never heard of a restaurant where a party could not be seated and have beverages while waiting for more to arrive. That policy is the opposite of customer service. Your managers immediate reply was that if I didn't like it I could leave. Mind you, your restaurant was far from full at the time. I asked if that was always her attitude. She began to rant about waitresses time and staffing, as if any of that was or should even be a customer concern. Not to mention that the restaurant was far from full and after being seated we were waited on by sometimes more than one server at a time. In addition, if the manager were not standing about the front door doing nothing productive at all, aside from upsetting customers, she could ease the workload. Given the take it or leave it attitude of your staff, imagine my disappointment when my pancakes at a place called Flapjacks were Ok, to tolerable at best. Please do not insult me by offering a discount on a future visit. You establishment is absolutely not worth visiting again. Your take it or leave it attitude as assred that myself and anyone I talk to will "leave t" and instead go somewhere with good food and a focus on customer service. read more

We stopped here on the way to a meeting and only had about 50 minutes to sit down and eat. There was a slight wait and we told the hostess we had a time limit and they immediately sat us and took our order. The food came out within 10 minutes of ordering. I am extremely impressed with how well executed our time crunch was by their staff. They have fresh squeezed orange juice which is delicious, and the coffee comes in a whole pot so you have refills. All food was delicious and filling! The flavoring of the Spanish omelette was on point. They also serve things with warm syrup! Must be a southern thing. read more

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Our family of four came for breakfast on a Tuesday morning around 10 AM. There was a bit of a wait, but we were seated relatively quickly. The atmosphere inside is great; very homey and welcoming. Our waitress was super friendly and attentive. We had a variety of food and everything was very good. Big portions, so nobody left hungry!! read more

We ate hear twice we ordered a western omelet it was very good. The only thing that bothers me about breakfast at any restaurant is that you can tell they use cooking oil to brown things like hash browns and I understand butter burns but I do wish they would use it. However the food and portion size was very well done when back in town we will come back to try other menu items Also the Coffee was also very high quality we will be back next year and do not need to find another spot for breakfast this is it! read more

We had a wonderful experience at Flapjacks! There was no wait, and our food came out very quickly. The waitress was very kind, and the food was yummy! read more

Flapjacks Pancake Cabin - Sticky Bun Pancakes - Breakfast & Brunch Near Me - Sevierville, Tennessee

Really good food, no long wait time, and the portions are enough. Everything is covered in sugar, and they do have really good gluten-free stuff. The place is cozy and clean. read more

The food was wonderful but Ashley our waitress was absolutely amazing! She was so attentive and anticipated our every need. We will definitely be going back. read more

Overall, we had a good meal. Pancakes, hash browns, eggs, and sausage were all good. The coffee was terrible, but they took it off our bill no issues. The service was good, and we were seating immediately. The food took a bit to come out, but it makes sense given we were a group of 6 and they were almost closing (we got there around 12:15 and they close at 1, I'd feel bad but they were still seating people at 12:55) My mother got the jr bear pancakes and was extremely happy. read more

Flapjacks Pancake Cabin - Jr Bear Pancakes - Breakfast & Brunch Near Me - Sevierville, Tennessee

We enjoyed our "brunch" at Flapjacks. The skillet meals were delicious, as were the pancakes. The crepes were wonderful too. The service was very good and we enjoyed talking with our server. It felt like eating at home around the table with the fam, just not having to do the cooking or cleaning! read more

Service and ambiance were great, but the thing we went for, the pancakes, were not good. The pancakes were dry, hard to cut, and tasteless. And the syrup was also tasteless. Such a disappointment. The coffee was also really diluted and weak. The one thing that was great was the veggie omelette--well made. Just wish the green pepper pieces were bigger read more

Delicious pancakes- that's what you come for! Cinnamon roll pancakes, chocolate chip pancakes, and an omelet made for one happy family! Our server was very friendly and food was served in a timely manner. Cool decor on the inside and lots of smiling faces! read more

Flapjacks Pancake Cabin - Breakfast & Brunch Near Me - Sevierville, Tennessee

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It had amazing food really good service and really clean and everyone was really friendly and nice there!!!! 10/10 must try again

Wait took a bit, but it was worth it!! The food was really good. We ordered almost the same thing which was a skillet with gravy but I got the chicken and he got sausage. I did have to ask for extra gravy. If it says gravy biscuit....it better be smothered!! The chicken on it was delicious!! read more

Waitress was excellent. Very nice and kid friendly. Food was excellent as always I ordered way too much food but I ate it all. They were well prepped for Covid-19 and I saw them sanitize tables as people left. It was slower than usual getting our food but when it came it was outstanding. Me = pancakes eggs scrambled with cheese(yes I eat like a 3 year old) sausage. Wife= eggs Benedict I tasted some it was pretty good.no complaints from her. Kid 1 = pancakes with chocolate chips, chocolate syrup(Waitress hooked us up) and bacon. Kid 2 = chocolate pancakes and syrup. Had a good time and enjoyed the food. We always stop here when we are in Gatlinburg and always will. read more

There are a lot of breakfast places in this area. I guess pancakes are a tradition around here. My wife and I considered many places that had lines out the door before we stopped here. The line was shorter because they're a little further away from the touristy stuff. We were sat pretty quickly, which I was pleased with. But once the waitress brought our waters and took our order, the service pretty much ended. The good news is that when another woman brought our food out, after a bit of a wait, the food tasted good. I had the cabin French toast and my wife had an omelette, which came with two pancakes and grits. We both added potatoes to our meal for only 99 cents. The atmosphere here was nice. It has a log cabin-esqe feel to it. The decor was neat too. For a local chain in a touristy area, I'd say this was good. Good for family, good for couples, reasonably priced, and what you should expect from the outside. read more

Flapjacks Pancake Cabin - Center of restaurant - Breakfast & Brunch Near Me - Sevierville, Tennessee

Great food terrible taxidermy ! We were seated within 7 minutes promised a 15 min wait. I looked at previous reviews and got the sticky bun pancakes which taste just like Cinnabon! Don't ruin these with syrup they are sweet solo. We also unlocked a secret menu item the pigs in a blanket skillet. They were amazing! It's worth braving the line for the food. All races seem to be welcomed I was nervous at first because of the appearance of the place. Meal for two under 30.00 read more

Flapjacks Pancake Cabin - Secret menu item pigs in a blanket skillet - Breakfast & Brunch Near Me - Sevierville, Tennessee

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This was nice and close to our campsite so we thought the day we leave instead of dirtying dishes let's go to flapjacks and boy were we glad great food friendly service all around an awesome place read more

The best part was the coffee. The skillet I got, the hash browns were barely cooked, not seasoned. The biscuits were dry, gravy was bland....basically everything was. The pancakes weren't terrible though and were actually pretty good. read more

First time visiting we had a 20 minute wait due to a car show that weekend which we didn't mind. After being seated we were greeted with friendly service. Food came out hot and in a timely manner. Definitely will eat here again when we are back to visit. read more

I visited Tennessee this summer for the first time with my boyfriend. Of course when you're traveling you have to visit the highest rated breakfast places in town and oh my goodness! I think out of the 5 days we were in town we ate here 4 times. The food is delish but the people were what really made the difference. Everyone was super friendly and the servers were great! My favorite was the Belgian waffle and my boyfriend enjoyed the skillets. 10/10 read more

Flapjacks Pancake Cabin - Belgian waggle with fruit - Breakfast & Brunch Near Me - Sevierville, Tennessee

This place might be our new all-time favorite breakfast place. We went twice during our stay in Sevierville, and it was amazing both times. Perfect breakfast food, friendly service, great "rustic/cabin" atmosphere. Loved it so much we bought a souvenir coffee mug!!! read more

Flapjacks Pancake Cabin - a man eating breakfast - Breakfast & Brunch Near Me - Sevierville, Tennessee

Lots of pancake houses to choose from in the area. Loved the log cabin decor and really wanted to get a coon hat! They were just a smidgen too small. Lol Hot cakes and French toast was served hot and fresh. Coffee was delicious and steamy! I'm not sure what kind of bacon they serve but it is really Smokey and crisp! I love the mason jar glasses beverages are served in. read more

My husband and I stopped here for breakfast. We were intrigued as they are all over the area and we have never been to one. We were surprised at the prices. We were thinking they were pretty reasonable. We both order two eggs and bacon. He chose pancakes and I chose hash browns. Our waitress was quick and kind. In fact we were both impressed by how quickly our food came. It was amazing. That is until we took a bite. It was cold. Not just warm but cold. We also felt the servings were small. While discussing the situation in the car, my husband mentioned the the gentleman behind me had sent his back because it was cold. This was disappointing. Sorry Flapjacks Pancake Cabin read more

So delicious! Gluten free pancakes that don't taste like cardboard. Kids liked the pancakes but not the chocolate syrup read more

Flapjacks Pancake Cabin - Kids bear pancakes - Breakfast & Brunch Near Me - Sevierville, Tennessee

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Excellent service and excellent food. Thoroughly enjoyed our pancakes and they were very large. The servers were very friendly and made us feel welcomed. Highly recommend. read more

Wow! Let me just say I came back a few years back and this place just wasn't impressive. My bf and I went on a weekend vacay and I was like let's try a different breakfast place each morning. I'm a helper so I always try to go local and I said we could try this place again. There's so many locations and we went to one that wasn't too busy. We were immediately seated. I ordered a peanut butter waffle and some biscuits and my bf ordered some Cast iron breakfast thing. They gave me a perfect amount of peanut butter. And the syrup was warm. I was in heaven. So good! My bf really liked what he got. We both agreed this was the best breakfast place we ate at the entire trip! We will definitely revisit the next time we're in town! read more

Flapjacks Pancake Cabin - Breakfast & Brunch Near Me - Sevierville, Tennessee

Waited 15-20 minutes for a server in a section that had 1 other table (getting service), made eye contact with several servers and no one even bothered to tell us it'll be a few minutes or anything. Got up and left. Place wasn't crowded for that to be an excuse. read more

Went in early one morning. It wasn't busy only a few customers there. We were seated right away and gave our order. Then other people starting come in, we waited and waited. The people that came after us ordered, received there food and were nearly done before our food came out. I asked twice what was taking so long. The food was ok but nothing special. Upon leaving when asked by our waitress how everything was I mentioned it was slow and told her others were served that came long after us and she honestly seemed surprised. I wouldn't go back. Not worth it. read more

We are at this location multiple times last year and enjoyed it very much the bear pancakes! This year we went and... it was really really bad sadly. The food was always over done by A LOT and the staff didn't refill drinks or anything felt very ignored. I hope they can improve whatever changes over the past year. read more

My husband and I came here for the first time this morning - the hostess seated us immediately and our waiter took our order shortly there after - to be honest I wasn't impressed with my order - I got the French toast, eggs and sausage and the French toast was definitely under cooked - my husband ordered a chorizo omelet and he said that was pretty good and wasn't too greasy - had to ask for a coffee refill -- service was ok - prices were ok - restaurant was clean - would I come back , I doubt it- read more

Flapjacks is awesome! This was my second time coming here for breakfast. The waitresses are very kind, and they have a little souvenir shop for the Great Smoky Mountains in the front of the store. The restrooms are also very clean. I highly recommend the Bananas Foster French Toast and Sweet Tea! Everything about this place is amazing and I highly recommend it! read more

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If you want a place that has FANTASTIC food, look no further. We could no stop eating and kept ordering more and more food. The food was fantastic. We had the country fried chicken with gravy which was to die for and I highly recommend. The grits and bacon were amazing. Thank you for everything, will definitely be back. read more