Great professional service. They were punctual to start the…read morefront door replacement. They explained the process before starting and we're considerate when the front door entry was limited access while they had the stucco dry. They also verified the small detail changes in the door handle and had me try the door several times before they left. I was impressed by the end result. Huge difference in a proper working door compared to before. Great attention to detail to explain the issue with the last door. I recommend their service for Great quality work.

Very disappointed. Max, the manager, is very aggressive and argues as if he is right all the time…read more He does not listen to customers and does not offer a sincere apology. I made an appointment, and they completely stood me up. Later, they claimed they tried to call me or left a voicemail to change the appointment, which is not true. They never called or left any message. I have documentation as evidence, but I chose not to continue the conversation because Max kept defending himself and arguing instead of trying to resolve the issue. They also had my mailing address incorrect. I spoke with Max the day before my appointment to correct it, yet there were still multiple errors. Overall, the business seems very unorganized. The receptionist told me Max was in the office, so I was surprised when Max later claimed my appointment was with a different representative. This inconsistency felt very unprofessional and questionable. I took time out of my day for this appointment, and it is extremely rude and unprofessional that they never showed up. I do not recommend doing business with this company. There are many other businesses that provide much better customer service.

Jaden was the service technician that came to my home request was to repair the rollers on my…read moresliding patio door Jaden diagnosed that rollers and door track would need to be replaced the service time was about 2 hrs. Cannot say enough about Jaden and his professionalism from explaining the work required and the way he went about replacing the rollers and door track, I did shop around for pricing found Sliding Door Specialist to be the best price. I would recommend this business

I called for a repair and they showed up the guy was really helpful and we scheduled the repair for…read moremy french door glass replacement. Just called (Monday June 1st at about 455pm) to check on the order and an approximate date, the guy explained some stuff about the order, when I tried to ask him questions, he literally would not let me talk, he kept cutting me off and continued to talk, not even allowing me to ask my questions. When I asked his name he hung up on me. Not sure this guy should be your representative on the phone for your company. Update James showed up got to work and did an excellent job. Cleaned up the area well gave me instructions and was very professional. I believe he is an asset to your company. Nice work thank you.

Great experience working with Zac. We needed three ceiling fans installed and Zac did an excellent…read morejob on a hot day to put up these fans on the ceiling. He also did a great job cleaning up afterwards. Everything looks great so far. Would call him up again if needed.

Zac was very skilled and worked efficiently with cleanliness and went over and above, even when a…read morenew task occurred during the original task. I highly recommend him for multiple different tasks and skills. He can pretty much do it all and I look forward to working with him again.

We had our windows installed last week and we absolutely love them. It makes the house so much…read morenicer. Our installers Jim, Carlos, Irving and Jr were very professional. Jim walked us through at the end and answered all of our questions. We also enjoyed working with Ski who showed us the differences between different types of windows and he gave us great recommendations. Overall we are happy with the results and we referred our neighbors and friends.

I recently purchased a home and began researching companies to replace the original windows. After…read moreasking for recommendations in my local Facebook community group, several people suggested American Vision Windows, and the feedback seemed generally positive. Based on those recommendations, I decided to contact the company for a quote. I received a call the same day from Craig, and unfortunately, the experience was very disappointing. I found his tone to be rude, brash, and unwelcoming, especially toward a first-time customer who has no knowledge of the window replacement process and was simply looking for guidance. This is exactly where good customer service should make a difference. After speaking with him and comparing other companies and quotes, I quickly decided to end the call and take my business elsewhere. Because of this interaction, I will be spending my $5,000+ with a company that values professionalism and treats potential customers with courtesy and respect.

Luke did some work on our house siding and other small repairs on the outside of the house and did…read morea wonderful job. It looked real nice when he had finished. He also was able to come over to our condo rental at the last minute and change the smoke alarm that had been beeping all night! He knows a lot and gives the best advice on our projects. He will be returning in the near future to do further work on our front porch area. Would recommend Luke to anyone needing projects done.

Two faucets replaced, install a ceiling fan and install three USB outlets. Luke is very thorough…read moreand explains any problems he has discovered and fixes them the correct way. He is very respectful of your property and responds for quotes very quickly. He's also very friendly!

Exceptional Front Door Replacement - Danny Alonzo is the Best!…read moreWe recently had our front door replaced and are absolutely thrilled with the results! Our installer, Danny Alonzo, was fantastic from start to finish. He has excellent communication skills and gave us a clear, realistic expectation of the time to completion. He was incredibly friendly, polite, and professional the entire time -- I honestly wish every contractor or vendor we use could be as good as Danny! We picked a custom color and the door came out exactly the shade we chose. It's solid, heavy, and makes a huge difference compared to our old door. We had bought and pre-painted our own interior moulding, and Danny installed it perfectly with no issues at all. I'm terrible at making clean silicone joints around moulding, but he did an amazing, professional job on them. He even went above and beyond when he noticed some stucco damage around the front door. He pointed it out to us and patched it beautifully -- way better than I could have done myself, lol! The finished door looks absolutely beautiful. My wife and I weren't 100% sure what to expect, but the quality and the final result made the entire expense completely worth it. The door feels rock-solid and looks incredible. We couldn't be happier! Highly recommend Danny Alonzo and this whole service. Thank you!

20ish years ago, Hometime replaced all the warped windows in our 1952 ranch style home. Some were…read moremodern standard sizes, but most were custom sizes. These windows are still perfect in every way. These woods come with value and reliability. When we added on to our home about 10 years ago, the contractor used their window company. We ordered some custom sized windows to keep consistency with the rest of our home...and those have never been right. A couple years ago the large, back window split in the frame. We had no question that Hometime would replace the window...and it's both well constructed & beautiful, with two perfectly working locks. The install was done by Eduardo and his crew. It was an early morning appointment, but Eduardo showed up in time. Both he and the other installer were friendly, efficient, and clean. They took less than 2 hours, door knock to exit, and left not a scrap or bit of dust in their perfect install. When we consider cost, style, AND locally, independently owned companies, we will have Hometime do all our windows, always. In the future we will also request Eduardo as our installer. Thanks!

Bob. Did an amazing job with my screen door and plugs. Great storytelling and great work. Would…read morerecommend him with anything you need done. Thanks Bob.

Asked Bob for a quote and he was a bit hard to get a hold of, that was ok, lots of people in this…read moreindustry can be - no problem. I had left him both a voicemail and sent an email. He texted me to call him, so I did, but didn't reach him. The next day I didn't hear from him until much later, and by then, I'd booked someone else. When he texted me, I let him know that I'd chosen someone else. He apologized for being slow to respond and being abrupt in his texts (they were testy) and asked if we could start over. I told him it wasn't an issue, but I'd truly booked someone else. Then he started complaining that he was getting attacked by AI and it was a crime, and it was hard to know if potential clients were real. I said I was real, and he must not have have put my voicemail and my email together. Then he asked me again for my name and city so that he could put it together. At this point, it was getting ridiculous, but I complied, I was trying to help the guy out, and get off his list. Then he starts cussing at me. I blocked him. What a jerk. I'm telling you, I was never anything but kind and helpful to him, the only thing I did "wrong" was ask him for a custom quote (which he never gave me, because he clearly still had no idea what work I'd asked him to do - he only gave me his 3 hour minimum shtick) and later had the courtesy to tell him that I'd hired someone else. Instead of blowing him off. I was nice, and he is throwing four letter words at me. I would find someone else who is more trustworthy, reliable, knows the difference between a computer and a real person, and knows how to treat potential clients. How will he treat you inside your own home??

We just finished our upstairs bath remodel. Andrew and Tim…read moredid an outstanding job ! We couldn't be happier !! They installed a new vanity , a new toilet , new mirror and lighting. The highlight was the new flooring they installed. Looks so perfect !! They communicated with us on every aspect of the project. They showed up on time , made sure my stairs and the rest of my home was covered to keep it clean. They worked hard making sure everything was done perfectly. You can tell they take pride in their work. I would highly recommend them to anyone who wants hard working, good quality work for any of your projects. I know we'll be calling them soon to help with some honey do projects !! Haha

I texted Tim to see if his company could accommodate my requesst. My regular plumber charges 3x…read moremore than these guys. I appreciate them being honest and delivering good customer service. After Andrew arrived I realizes the second bathroom faucet should be replaced as well. He was kind enough to do both jobs today. I really appreciate their flexibility and highly recommend d this company!