We had all of the windows in our home replaced by Legendary Cal-Rep Windows in 2020, and…read moreunfortunately, our experience has been incredibly frustrating ever since. Shortly after installation, we discovered that the large staircase window leaked whenever it rained. Over the past five years, their "fix" was repeatedly applying messy exterior silicone that looked terrible and never solved the issue. At one point, they even suggested the leak might be caused by something within our home rather than the window itself. Eventually, they replaced the window and discovered the original installation they had ordered the wrong size window and had tried to just fill the gaps in and make it work. The second replacement was faulty, requiring yet another order and installation. Now, in 2026, the newest window was installed but still does not function. A Milgard representative inspected it and confirmed the issue is due to improper installation. Despite all of this, we still have no resolution, and there has been little to no proactive effort from the company to make things right. We are extremely disappointed with the product, installation, and overall service. Messages are ignored or we are told they are "checking on the status" but we never hear back. I will update this review if we EVER receive a proper resolution! I am in the customer service business myself, so to have a company treat you this way is so very disappointing.

I am writing this review to warn everyone about the terrible quality and lack of accountability at…read moreLegendary Windows. I had an addition to my house and chose them for new windows. Because of the construction dust, I couldn't see the glass clearly at first. But after a thorough cleaning, I was shocked to find deep scratches all over the brand-new glass. Here is why you should stay away: Absurd Pricing: I was charged a staggering $15,000 for installation alone. They sent only two workers for two days. That is a lot of profit. Damaged Goods: They installed scratched, low-quality glass. Ghosting Customers: When I tried to reach out for a resolution, I found out that many other customers are reporting they "changed ownership" as an excuse to avoid taking responsibility for their previous mistakes. They take your money ($15k for labor!) and leave you with damaged products, then vanish. This is not a "Legendary" company; it's a predatory business. Save your money and your sanity--Stay away from Legendary Windows!  It wouldn't allow me to give 0 star

I'm really happy with how We Screen helped me fix my unusual screen door problems…read more The first time, I needed the guide rail replaced, which isn't something the hardware stores carry, and other screen services didn't offer. Jason and his team helped me order the part in bronze (a special order, since it needed to be painted) and cut it down to size for me to pick up. The second time, the attachment to the wheel on top of my door needed replacing, and they were able to replace that whole corner and put on all new wheels. Now, the door runs so smoothly that it slides open with a light push. I was able to save some money by dropping off and picking up, since I live close by. They're also responsive and friendly. I'm sure I'll use them again when my next obscure problem needs fixing!

The technician was very knowledgeable and actually saved me money on the original estimate, which I…read morehad accepted. Honesty and quality of workmanship is in short supply nowadays, sadly.

Had a really great experience with JT Glass & Mirror. Everything from their service to their…read morepricing was very professional and very reasonable compared to others in the industry. Justin was amazing to work with -- super knowledgeable, easy to talk to, and always friendly. He clearly knows the business and made the whole process smooth and stress-free. Would definitely recommend JT's Glass to anyone looking for reliable and professional service.

Got 2 pieces of glass replaced in original single pane wood frames (house was built in the 1920s),…read moreand the work they did was great! Never even looked like there was work done with how good they touched up the panels that were replaced. The technician was fast, efficient, and very polite. Would definitely use their services again once my other windows need replacements!

Got a good price and the timeline was exactly as quoted. The windows look great and their…read moreservicemen were professional and friendly. Totally recommend them.

This gentleman who works for Hardy's almost crashed into my car with my 3 year old daughter this…read moremorning around 8:44 am . I was driving north and he decides to turn right into my lane . He narrowly missed hitting my car at the train tracks on orangethorpe and Richfield . Best part was his customer service he was stopping again in the lane and yelling . My daughter was crying . He should not be allowed to drive a company vehicle let alone work there .

We were looking to replace two existing windows as part of our remodeling project. We had two other…read morewindow companies come out, but we decided to go with Andes Windows. From the beginning, Gerson was very professional and kind. He answered all my questions and showed me photos of previous projects. The windows looked like great quality, and the price was very fair. The windows were ready and installed in exactly two weeks. On installation day, they arrived on time, worked quickly, and cleaned up everything afterward. One window was for the restroom (frosted glass) and the other was for the master bedroom. I would definitely recommend them to anyone looking for a reliable company with fair pricing and good quality windows.

Recently had our sliding glass door replaced - frame and all. The owner came out and provided a…read morequote and we decided to go with them. Process was quick and easy and the installers did a great job. Door looks great! Will update if we have any issues but upon first glance looks great!

Rey and Willie were professionals from start to finish. They took great care of us during…read moreinstallation. Our windows are beautiful and I would recommend OC Window Experts to anyone and everyone.

I had a great experience with OC Window Experts from start to finish. Their team was incredibly…read morehelpful, and the customer service was outstanding throughout the entire process. The pricing was very fair and competitive, which made the decision even easier. Mike, the owner, was honest, transparent, and extremely helpful every step of the way. He took the time to answer all my questions and made sure I felt comfortable with everything. The installers, Willy and J.C., were professional, polite, and very respectful of my home. They did a fantastic job and made sure everything was clean and perfect before they left. I highly recommend OC Window Experts to anyone looking for quality work, great service, and fair pricing!

We just had 13 windows installed, and everything went very smoothly from start to finish…read more Communication throughout the process was clear, and Cody did a great job explaining everything to us. The installation team, Sergio and his crew (Pana, Alfred, and Andrew) were professional and efficient. Even on a hot day, they worked hard, cleaned up thoroughly, and took all the trash with them. The follow up service was great. Communication with Valentin was easy, and they helped coordinate Henry to come. Many thanks to Henry and Hector, they checked everything and made sure it was all taken care of.

I had a tub to walk in shower conversion by American Vision. Everything went smoothly…read more Jonnathan and Raul showed up on time and either through 2 days. They draped off the bedroom and laid down drop clothes and covered other walkways. At the end of the project they cleaned everything up and left the area neat and clean. Really great service. Jonnathan reviewed the system. Kohler Luxstone with temperature preset wand and shower head. I'm very happy with the product and the service. Highly recommend American Vision Jonathan and Raul.

You'll be hard pressed to find a better company to work with. Their professionalism, quality of…read morework, and customer service are top shelf. They take great pride in a job perfectly done, and they treat your home as if it's their own.

The finished product was wonderful. I receive many compliments of the two doors and screen I…read morepurchased.

Great professional service. They were punctual to start the…read morefront door replacement. They explained the process before starting and we're considerate when the front door entry was limited access while they had the stucco dry. They also verified the small detail changes in the door handle and had me try the door several times before they left. I was impressed by the end result. Huge difference in a proper working door compared to before. Great attention to detail to explain the issue with the last door. I recommend their service for Great quality work.

Very disappointed. Max, the manager, is very aggressive and argues as if he is right all the time…read more He does not listen to customers and does not offer a sincere apology. I made an appointment, and they completely stood me up. Later, they claimed they tried to call me or left a voicemail to change the appointment, which is not true. They never called or left any message. I have documentation as evidence, but I chose not to continue the conversation because Max kept defending himself and arguing instead of trying to resolve the issue. They also had my mailing address incorrect. I spoke with Max the day before my appointment to correct it, yet there were still multiple errors. Overall, the business seems very unorganized. The receptionist told me Max was in the office, so I was surprised when Max later claimed my appointment was with a different representative. This inconsistency felt very unprofessional and questionable. I took time out of my day for this appointment, and it is extremely rude and unprofessional that they never showed up. I do not recommend doing business with this company. There are many other businesses that provide much better customer service.

The windows I ordered are beautiful and top of the line (Simonton energy efficient vinyl windows),…read morebut the installation was poorly done. Within five months of the installation, I noticed the trim they installed on the inside along one of the two new windows had come almost entirely undone, to the point that there were huge openings and I could see the insulation foam they used in the gaps. I even had a bee somehow get through into the room thanks to the poor installation. For the amount paid, I was frustrated to realize they hadn't done a better job. Next time I'm in need of new windows etc., I'll be sure to look elsewhere. Update: There also appears to be gaps along the top exterior side of the other window - I heard some kind of large insect (we get alot of bees and wasps around my building) buzzing and trying to escape from inside there. Luckily the interior trim remained sealed on this window at least. But once again, I find myself disappointed with the installation.

We needed one custom window made for a kitchen remodel, and California Replacement Windows was one…read moreof the only companies that would let us buy just one window. All other windows in the house had been replaced previously, and most companies had a minimum order quantity that didn't make sense for our project, or had long lead times that would have been problematic for the timeline of our project. The sales rep Tim was on time to his appointment, quickly assessed and measured the window, and got the process started. He was readily available for updates, and the window was available very quickly! The install was done well and matches the other windows in our house. We are VERY happy with Cal Replacement windows and will definitely use them again in the future for any other windows we might need.