Had to grab a personal model with keychain mace for my daughter, and this was easy Peezy right at…read morethe registers and noticed so many awesome sporting selections and brands at fair prices

I had a great shopping experience. The young lady that assisted me was nice and very helpful when…read moreshopping for sunglasses. Overall, great customer service. This is the best DSG that I've been to.

Date of visit: November 17, 2023…read more I visited looking for running shoes, after spending several minutes in the section I was asked if I needed help and I declined, but maybe I should have said, "yes," the shoes were kind of all over the place, not arranged by size and often not near the corresponding display shoes. Making matters worse is that the shoes are double-stacked, meaning I had to pull out the first set of boxes to see if the boxes hiding behind them were 1) the shoes I wanted, and 2) the right size. This took quite a bit more time than I had anticipated spending on this activity! Once I finally found a pair that was in my size and I liked, I went up front to pay and while there were several employees hanging around the door, only one of them was at a register, so I had to wait for her to finish with the customer in front of me. Then after my transaction was complete, she told the crew that she was taking her break and someone would need to be available in her absence.

Fraud! I've been a returning customer and have spent thousands over the years! I recently purchased…read morea pair of shoes online for my son and the next day, my card was compromised where another pair of shoes was ordered in my name for a ridiculous amount. When my bank notified me of the suspicious charge, I called Dick's Sporting Goods Fraud Department, filed with the police and my bank. Long story short Dick'sSporting Goods sent paperwork to my bank saying they have reason to believe I made this purchase and it was my responsibility. The bank later on disagreed and made it right but Dick'sSporting Goods.... Will not get another penny from me.

Overpriced junk. They pay their employees terribly and treat their customers like trash too.read more

Bought a pair of Hoka running shoes there. The tread came off in less than 2 months but within…read morereturn window. It was clearly a manufacturing defect but Dick's did NOTHING to rectify the situation. Dick 's apparently does NOT stand behind Hoka's warranty and uninterested of the inferior quality of Hoka shoes. I will never purchase my future running shoes from Dick's or perhaps anything if that is how they make customers happy.

I had an AWESOME experience working with Nathan Kessler at the Dick's in Kenosha. I went there to…read morelook at the golf clubs. Nathan took the time to have me hit a bunch of different clubs (drivers, fairway woods, and irons). This helped me decide which clubs worked best for me. I ended up with a full set as well as a Sun Mountain new golf bag (with built in cooler LOL). A great experience and a great price. If your in need of any clubs - work with Nathan - he will take care of you!

I placed an order on-line to pick up in store. All items ordered were listed as in stock. I went to…read morepick up the items and only one was ready for pick up. The girl that helped me was very nice and checked her hand held for other colors in stock of the item that was suddenly canceled. She saw no others list and proceeded to re-order the item for delivery to my house. After that was done, out of curiosity I went to the area where the item would be stocked, just to see for myself that they suddenly had none. I found the items in question that they most certainly had in stock. Now it's too late and I have to wait to see if I actually get the item delivered. Moral to this unfortunate story, trust your gut, check for yourself, and just order online because the store employees are incompetent.

Talked with Teammate Osman in Customer Service to address a question. Really appreciated Osman's…read morehelp with my purchase. There were plenty of colors to select from and available in store or by mail. Great to have a local store to fulfill the order. It did not disappoint! Thank you!

Always helpful, seamless checkout. Always have needed items in stock. HUGE selection of Yeti,…read moreStanley, Nike, all the products I love! Someone always makes sure to greet you upon walking in and offer to help if they are walking by as you're shopping. Sales and specials are great!

Juile up front was a great help and such a sweetheart definitely should be the manager since we…read moreasked for the manager and he (Dan) was busy to come up and said we need to wait! Tamera definitely hates her job we asked for shoes in the back and they don't have them but when asked up front they did in deed have them! Blake was very helpful and brought us the shoes that Tamera said they didn't have! What are the odds! Lol!!! When another customer asked what her problem was we agreed she was little nasty! Dan did talk to us, telling us he's short staffed. Sadly, the staff he had "helping" customers don't have a common decency with customer service skills! Tamera should definitely be working at an Amazon warehouse where she doesn't have to approach customers. I've been to multiple Dicks sporting goods, by far the worst experience I've ever encountered!!

I stopped by on Thursday to purchase a Bulls SeeRed 2022 playoffs T-shirt. Mariana helped me find…read morethe shirt, and let me into the fitting room to try it on. I also had an excellent experience with James, who was my cashier. Tough loss last night for Da Bulls, but hopefully we can rebound in Game 4. Who knows, maybe I'll be able to come back in June to purchase a Chicago Bulls 2022 NBA Champions T-shirt. A boy can dream, right? Much gratitude to the entire team at DSG VH.

I want to start my comment off by stating that if I could possibly ever leave a review lower than…read moreone star 100% would. This staff should be a disgrace to the company. I enter the store in regards to buy a new golf club and I go to test it out and I get harassed by an employee and in conclusions I had to leave.

I've been waiting for 20 minutes for help with buying a treadmill but apparently all the employees…read more(4 of them) think gabbing together at the cash registers which is about 10 feet away from me, is more important than selling an item that could make the store over $1500. So disappointing. Guess I'll drive down to Johnson Fitness in Northbrook to get some help.

Susan was absolutely amazing!!!! She genuinely goes above and beyond for customers. I am beyond…read moregrateful for this as she was the only one who offered to help my in laws to get the gift I wanted to get my husband for Christmas. Not only did she take needing it urgently to arrive by Christmas as a personal mission, but she also helped in making it not something that would be out of budget to do. So to Susan, I genuinely thank you for making my Christmas as it was something my husband truly wanted!!! You are a rarity in world were customer service can often be lacking!

Pretty average, except for the staff. The staff were very helpful. I came here looking for a…read morehunting jacket for my husband and found the perfect one. The selection is pretty good, but the prices can be a little high. This store is new so everything is clean and organized.