We purchased a set of mini NFL helmets at this store 5 days ago. We received two of the same helmet…read morein the set, which means we will be missing one team and have an incomplete set. When I asked if I could return the set, get a replacement, heck...even just get a discount on a second set, the manager said no. He said he would not help me because the package was not in "resellable" condition. I have been so disappointed in the customer service at the North Spokane store. BUYER BEWARE at this store. Shop any other Dick's store if you have the option.

Dicks uses outdated stock images on their online inventory and will mail you a similar item but…read morelower quality item with a different SKU but at a higher price. They don't seem to care that they frauded their customer.

I am a trans man, I have been on t for over a year and I pass. I have a deep voice aswell( even…read morehave a beard). The worker in here called me miss, I told her I was a dude and then proceeded to call me miss and mam through the check out.

I was in search of an inexpensive corn hole game set and I can't say enough about how helpful…read moreBradley was! Bradley greeted me as soon as I walked through the door, asked if he could help me find anything, then pointed me to a display with discounted summer games. After I made my purchase he even offered to bring the bulky box to my car! Big 5 nicely done!

I recently went to Sports Authority as I was trying to get my husband to try on shoes. I assured…read morehim if he just tried on shoes he would find that his old taped together holey house tht he swears by are not that comfortable. They knew nothing about the right shoe for you. They have you step on a pad to find out what type of foot you have, WHY do they have you do this???I dont know because they dont know what kind of shoe you should wear!! AND they have no shoes over 13. The shoe salesman admits, "i dont really know anything about shoes, sorry" I was not pleased. The only good thing that came out of the visit was the cashier told me to go to your store.. I called and asked if they had any size 14's. They said they did. When we walked in the door Josh greeted us. He said that after we called he pulled all of the 14's that you had. He watched my husband walk, explained why he would need a certain shoe. Had him try each shoe on with the other one and walk. He spent a lot of time with us. Made sure my husband loved how the shoe felt. If you need shoes.....go here!!!! You can even return them if you arent pleased!!

This company sold me used shoes for $104.00. The employee played it off like he was selling me last…read moreyears model of the NB 880v5, and was happy to give me a discount on the shoes. I was in hurry I admit and didn't pay attention to what I was being sold, but who would think a shoe store was trying to sell you used shoes. When I went to put the shoes on the next day I realized they had holes in the worn into the fabric around the ankle. I was surprised as I had assumed the shoes where new then I realized that I had been scammed. Usually I would take them back and let them make it right, but I so pissed I figure I would right this review first.

The product was marked $14.99 on the shelf. I went to the register and it was $25.00. No big deal…read morebut the cashier seriously just shrugged her shoulders and said "I don't know" and continued with the transaction. No regard for customer service whatsoever. A simple apology goes a long way and why would you not make a change to the tag? The store was completely dead and the cashier was distracted on her personal electronic device. It's no wonder people shop online now days. I went to the shelf again after the transaction was complete and the cashier yells across the store, "hey can you bring me that tag? " what a joke, I took the photo and walked out. I have had way too many poor experiences with this store from waiting on repairs for 1 year to employees breaking my new shotgun as I was picking it up. Good luck Sportsman's!

Does not look like a thriving business at this point. I visited to have line wound on a couple…read morereels. I waited about 10 minutes for the employee trained for that task. There were very few employees to . People waiting in the gun department were not helped. The store seems to have a little merchandise spread out to appear adequately stocked. After my wait they had no 8 or 10 pound monofilament to fill my reel spools. If you have no product people will shop elsewhere.

Such a messy store and not great selection. I waited in line for so long only to be asked over and…read moreover AND OVER about their credit card. How many times do I have to say no. The staff use to be friendly and help. Now they just ignore. Something has changed in this store and not for the best.

Went in there last week. Went home to mold in my new clothes would not recommend. Clothes shrunk…read morefirst wash. Bad service as well for returns.

The new store is really nice; much larger selection of merchandise than the old store!read more

Beautiful new store. The guys in the sporting goods were very nice as well as the guy in the fly…read moreshop. However, the cashier and the load guys were not at all friendly. They just wanted to do the job and not talk. So customer service sucks but the store is beautiful.

Although we were greeted when walking through the door, we were not addressed after that. Although…read morethey don't have a ton of stock right now they did have a pair of sneakers in a style I was looking for that fit me. The pricing was about what I could have found anywhere online. If you go here they have a decent selection of brands, just don't expect to get much attention while you're looking for that perfect pair.

We buy alot of shoes here. Our kids go through alot of shoes, us parents find their selection…read moreawesome for all of us. I think we buy most of our shoes here? Their prices can be a little high... But they almost have their BOGO half off which balances out. Their staff is always friendly and their product knowledge seems pretty commendable. We prefer the Famous Footware in North Spokane. They always seem to have more in stock.

The second me and my buddy walked in on my birthday to the location at the NORTHPOINTE PLAZA, 9704…read moreN Newport Hwy, Spokane, WA 99218, the store manager named Heidi told us to leave literally the second we walked in so we asked if it was because we had frappuccinos from Starbucks as a joke she just kept saying "Get the f*** out of here" over and over probably about 10-12 times while im trying to ask "what is the problem" "why is she cussing at us and telling us we need to leave" she then tells us that " if we don't get the f*** out of here either the ambulance or police will remove us if we stay and she has to use her gun to make her point". And at this point we decided to leave. After she gave us no reason for why we could stay. And then when we call back and complain the next manager tells me her name and then tells me that it's private property and that they can do whatever they want once I tell him this story and then act like he didn't know her name when I asked for it again. So we decided to sit in the parking lot a little longer to figure out what we're going to do about this and had to go about talking to her and get us to go in there and look for shoes cuz they got a good deals and we just wanted a pair of shoes. About 30 minutes later after her customer that was in there and leaves she comes out locks the doors and goes to her car parked 3 cars from us and get in the car and no lie on everything I love she pulls out a meth pipe and starts smoking whatever is in that pipe. And not only did she pull out a pipe she pulls out a foil and a straw to her mouth she lights up whatever's on the foil. So needs to say she has a drug problem so maybe that's her problem because we never been a problem in any store and personal don't know anything about drugs other than the worst and that explains her behavior. She needed a fix and couldn't be bothered with another customer till afterwards.

I have always loved this Place but this year when I went to go get school shoes teresa the store…read moreManager was extremely rude and uninviting we were simply looking at the crocs and trying to put them back the best as I could as the store was already a mess and shoes were not in the right place. Then Teresa comes over and starts being extremely rude about the way I was putting the shoes back and I apologized and then tried to go back to my shopping. Then she went on saying how we can put them back in the right spot. So I gathered my stuff and left because I was not doing anything to bother anybody or her then I went back in and asked for her name and she said she calling security because I was being disruptive. This lady should not be in customer service this is not her place to be and I will never be back

Shelby, Shelby, Shelby!!! SHES AMAZING! An individual who…read morecan hold conversation while doing her job?!?! Where do they do that at? She's funny, cute, sold me a credit card and was able to actually tell me about it and not just be like "you want blah blah blah credit card to use here and other places blah blah blah" she's the only cashier I want whenever I go to TJ maxx, I will make sure to specially wait for Shelby and not go to another kiosk because of how sweet she is! Thank you for working here and making this tj maxx amazing Shelby!

they have got to stop with the coercion. It's plain wrong to make employees for fear of losing…read moretheir job push customers into doing something. They clearly stated they don't want to do and yet they keep pushing this evening. I forgot my debit card in the car, even then someone stopped me. Try to get me to just put it on a TJ Maxx credit card. They push their employees for fear of losing their job if they don't upper management do your own dirty work, making these often high school kids have to get people pissed off at them because they won't stop pushing just because you wanna make a few bucks disgusting TJ Maxx. I'm not gonna stop there, but I use my voice every single time until it changes.employees

10/5 stars! Staff…read morewas great and easy to work with! Made the travel time we made well worth it. They had the style and size needed prepared after coordinating with the store earlier in the week and even offered to clean up my old 875's!! Can't go wrong with this type of quality and customer service.

I bought my first pair of boots here and being around 300 bucks am very disappointed in the service…read moreI experienced. I went here because my father who passed away 20 years ago loved red wing boots. I grew up poor and my dad rented a trailer for $400 in a construction yard when I was a kid. He was a plumber, but believed to in buying the best tools for the job. Every year, he would take me into a red wing store and buy himself a pair of boots for work. I think at that time they cost around $150 which was a lot of money to him. I moved into the area recently from a warmer climate spending my life mostly in sneakers and wanted to get a pair of boots for the winter. I found the salesperson who helped me (though friendly) to not be very unknowledgeable on the history and fit of the boots. Long story short I bought a pair that was slightly too small. I was never offered any guidance on how they should fit or what I would be using them for. I was just handed a box and told to try them on. I laced them up myself and at the time they felt fine with very thin socks and my feet not being warmed up. As I wore them my small toes began to rub on the outside badly...I'm in pain as I write this review. Red Wing does take returns but unfortunately I went out of town and when I finally decided to start wearing them went over the 30-day I bought my first pair of boots here and being around 300 bucks am very disappointed in the service I experienced. I went here because my father who passed away 20 years ago loved red wing boots. I grew up poor and my dad rented a trailer for $400 in a construction yard when I was a kid. He was a plumber, but believed to in buying the best tools for the job. Every year, he would take me into a red wing store and buy himself a pair of boots for work. I think at that time they cost around $150 which was a lot of money to him. I moved into the area recently from a warmer climate spending my life mostly in sneakers and wanted to get a pair of boots for the winter. I found the salesperson who helped me to not be very knowledgeable on the history and fit of the boots. Long story short I bought a pair that was slightly too small. I was never offered any guidance on how they should fit or what I would be using them for. I was just handed a box and told to try them on. I laced them up myself and at the time they felt fine with very thin socks and my feet not being warmed up. As I wore them my small toes began to rub on the outside badly...I'm in pain as I write this review. Redwings does take returns but unfortunately I went out of town and when I finally decided to start wearing them went over the 30-day return period. I feel like if my foot may have been measured and the salesperson helped me pick out the right pair for my type of foot this would have never happened. They are supposed to be the experts, that's why I walked into a red wing store rather than buying online. I've had better service at a foot locker buying a $70 pair of sneakers than when I spent $300 on a pair of boots. I'm baffled why this is the case. experts, that's why I walked into a red wing store rather than buying online. I've had better service at a foot locker buying a $70 pair of sneakers than when I spent $300 on a pair of boots. I'm baffled why this is the case.