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Floor & Decor

4.2 (404 reviews)
Closed 7:00 am - 8:00 pm
Updated 3 months ago

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Bathroom vanities
Richie R.

I shopped at this Floor & Decor location the past couple days. I had great customer service from helping with design ideas and helping me choosing tile, mortar and grout. They had a wide variety of different flooring. The prices all seemed very reasonable too. They helping me with loading all my material into my truck.

Shower tiles and the floor mostly.
Monica T.

I want to thank Grady James for the wonderful advise he gave us. You were right on with the perfect tile for our shower floor. Our tile layer did an awesome job and it looks fabulous. And the tiles were very reasonable priced and we were able to return the unused tiles. Would recommend this store to anyone and Grady for decorating ideas!

Chad C.

Love this store. The prices are reasonable. Very helpful staff that if you have a large project they will walk around with you and add the items to their iPads. They will also help calculate what is needed if you need help. Just did a large purchase and did half of the project and had the right amount with a few extra tile left over. The store can store your order for 7 days before being returned. If you need to have your order picked up at a later date the loading dock staff are quick and will load the product for you. Prices are sometimes cheaper then large box stores.

Here's a sample of the Flooring
Christian K.

Thanks to Chaz Suarez's unparalleled expertise, my stair installation has been a triumph. His meticulous attention to detail, including recommending the perfect adhesive, has created a bond of such strength and durability that it's nothing short of extraordinary.

Chaz Suarez

Chaz Suarez was amazing and possessed all these skills listed!! . Strong communication skills: being able to clearly and effectively communicate with customers is essential in sales. . Empathy: being able to understand and relate to a customer's needs and concerns can help build trust and rapport. . Persuasiveness: being able to convince customers of the value of the product or service being offered. . Resilience: sales can be a challenging field, so having the ability to bounce back from rejection and setbacks is important. . Adaptability: being able to adjust your sales approach based on the needs and preferences of each customer. . Confidence: having self-assurance in your abilities and the products or services you are selling. . Product knowledge: having a deep understanding of the products or services you are selling, including features, benefits, and potential objections. Would highly recommend Chaz Suarez and valued to have working for Floor and Decor

Shower with Floor and Deccor products with Grady's ideas!

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7 years ago

Horrible customer service and very short with you, strong negative attitude and uneducated people you'll have to deal with here

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9 years ago

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10 years ago

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7 years ago

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5 years ago

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8 years ago

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7 years ago

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12 years ago

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9 years ago

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8 years ago

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15 years ago

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10 years ago

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11 years ago

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10 years ago

I'm a chick and they made me carry out my own boxes of tile. Terrible service from begging to end. Never ever ever will I be back here.

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11 years ago

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11 years ago

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9 years ago

Great prices and look for Farrell's received awesome customer service and he was very attentive throughout the whole sale.

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7 years ago

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8 years ago

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7 years ago

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4 years ago

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Floor F.

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12 years ago

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11 years ago

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10 years ago

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11 years ago

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9 years ago

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12 years ago

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9 years ago

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10 years ago

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15 years ago

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13 years ago

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8 years ago

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11 years ago

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11 years ago

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12 years ago

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11 years ago

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10 years ago

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7 years ago

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7 years ago

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Page 8 of 11

Ask the Community - Floor & Decor

Review Highlights - Floor & Decor

Luckily CHAZ SUAREZ approached me and was very patient with me despite the store closing within a couple minutes!

Mentioned in 61 reviews

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We recently purchased cabinets for our entire custom home from Wholesale Cabinets in Las Vegas and…read morehad an excellent experience from start to finish. The Team was friendly, highly helpful during selection and design, and the finished product arrived quickly and exceeded our expectations for quality. Customer Service: Every team member we worked with was friendly, professional, and patient throughout the entire process. Design Support: The design guidance made choosing styles, finishes and layouts straightforward and were able to translate our vision perfectly! Quality: Cabinets are very well made with solid construction and great finishes; everything looks and feels premium Delivery and Timing: Delivery was prompt - Items arrived on time in and in great condition. Value: Competitive pricing for whole-house cabinetry combined with high quality makes this a strong value. Pros and Cons - Pros: Excellent customer service, strong design assistance, high quality, fast delivery, great value for a full-house order. Cons: None encountered during our project. I would highly recommend Wholesale Cabinets to anyone building or remodeling a home who wants/needs professional design help, reliable service, and durable attractive cabinets. We would use them again and have already recommended to friends about to begin a full home remodel. Thank you to Mor, Makayla and Sara for your help making our new home absolutely BEAUTIFUL!

Horrible service, super slow, quality could be better. Just incompetent to say the least.read more

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Ferguson Plumbing Supply

Ferguson Plumbing Supply

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This is a review for the Ferugson store on Gibson Road in Henderson. I went online and found a new…read more40-gallon hot water heater, then called this store to buy it. All went well, except I never got a purchase number for my plumber to reference when he picked it up for me. There are different divisions of this store at that location that cannot cross-reference my phone order with my name, address, or phone number. Luckily, I found the staff member, Isai, who had helped me, and he straightened out the confusion and apologized for not sending me a receipt with the order number. Make sure you obtain an order number upon payment to avoid a similar problem. No harm, just some minutes lost. By the way, my plumber highly recommended Bradford White water heaters for their reliability, and Ferguson's was the only place he cited that carried this brand. It is expensive.

This review is for Ferguson/Build.com…read more purchased a Toto toilet from them in March. A month later, we finally had the rotted floor repaired (toilet leak) and a plumber to install the new toilet. When the toilet arrived, we opened the box and removed the padding to make sure the toilet was not broken or chipped. We did not remove it from the box, as it was too heavy for us and we didn't want to risk dropping it. After the plumber installed it, we saw a VERY noticable manufacturing defect towards the bottom left side...black paint spray on a white toilet! I emailed them immediately, and got an initial response. Then nothing. I had to email several times to get another response. They eventually offered either a full or partial refund. Then they wanted pictures of the shipping box, which was pristine. No paint on or in the box. I sent everything they asked for. After this, they came back and said they won't refund anything and that it's "user error"!!! Huh!? I told them it came like this and that it doesn't scrub off. It's like it's baked on. Do NOT do business with Ferguson/Build!

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Ferguson Plumbing Supply
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Nails and cracked

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Nails and cracked

Floor & Decor - homedecor - Updated July 2026

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