Robert was amazingly straightforward and hassle free with the measuring and providing the quote. I am moving forward with their service and will update post service. Hard to find people that are to the point and no drama, so far I have found one! UPDATE: Unfortunately I had to update my rating. They were very late for the install (4 hours) and asked me for a window starting at 8am so I arrived early. After an hour had passed after the install window, I called to find out where installers were, as I was moving in the next day and had crew there to install baseboards once the carpet is installed (which I had mentioned to both Robert and their booking representatives). They said he was stuck in traffic. When the installer arrived, yes, only one person, I asked why he was so late and he stated he was asked to pick up a carpet sample on the other side of another valley and hit traffic making it to me. I had to move my move date, which I was charged for due to the short notice, as well as sending the crew home, yet another charge. I have tried contacting Robert several times and have not heard back. Guess it's all about getting the sell and once sold, it's onto the next. FINAL UPDATE Robert contacted me and asked I speak with management, which I did. They gave me partial credit to make up for repairs and headaches caused. I am adjusting the number of stars. I would recommend them in the future. read more

We went to a few flooring warehouse stores where basically no one knew anything but prices, but they were very kind in selling us a few samples. When we walked into Flooring101 in Simi Valley and were greeted by Anthony, it was reassuring to have someone knowledgeable who was willing to give us his full attention! We had a basic idea of what we wanted, and Anthony very quickly and confidently helped us to choose our brand, style and color. Anthony came to our home very quickly, and took measurements after he listened to what our vision was. He graciously guided us through the process, and explained how the crew would work, listening again to our desires. The day of install, the crew leader had confirmed with me, shown up early, and waited patiently as I cleared one last room for them. The crew worked like crazy for hours stripping nearly the entire upstairs of our house. They cleaned up, went over a few things with me, and in a matter of another couple hours, to my amazement were completely finished. Absolutely everything was done to our satisfaction and approval. Every detail was reviewed, and they didn't pack up until I shook the hand of each guy on the crew. Well done! Didn't even need the second day. Efficient, quick, and courteous! Thank you. read more

Let me start by saying that the owner (Tony) is one of the most honest, helpful & friendly people I have dealt with in a long time. I met with Tony at the Simi Valley store and cannot thank him enough for the great prices and expert support he provided. No place can compete with the flooring material and installation costs in my opinion. Tony helped load my truck and even stayed at the location to help with the second load at 7 pm (after closing!). He then arranged for one of his master installers (Sergio) to show up at my home the next day and do a beautiful laminate wood installation job. Sergio is top notch! Be sure to ask for him if you need an installer! He completed the entire job in the same day and it looked great! I had such a great experience that I later visited the Oxnard location to pick out some Berber carpet from the "Remnants" to do my stairs with. Once again, very pleased with the price and having wonderful help from Roman. Brad (in Santa Clarita) has arranged for an installer to lay it down tomorrow. If there were a 6th star rating here I would choose it. This could not have been a better experience. Thank you Flooring 101! read more

I recently purchased carpet and had it installed, and the entire experience was outstanding from start to finish. The salesman, Michael, was extremely knowledgeable, patient, and helpful throughout the process. He took the time to walk me through the different carpet options, answered all my questions, and made sure I chose something that fit both my style and budget. His professionalism made the purchasing process smooth and stress-free. The installation was handled by Bruno, and he did a truly magnificent job. His attention to detail and craftsmanship were impressive. The carpet was installed perfectly, the seams are flawless, and everything was left clean and tidy when the job was finished. It's clear he takes great pride in his work. Overall, I'm extremely happy with the quality of the carpet, the service I received, and the final result. Big thanks to Michael for the excellent customer service and to Bruno for the outstanding installation. I would highly recommend them to anyone looking to purchase and install new carpet. read more

This is my first review ever I wrote. Couple of weeks back we decided to do the wooden flooring in our home, so we did the shopping in Simi Valley and surroundings areas for 4 days. We have gone through various dealers and deals, finally decided to go with Flooring 101. Our shopping experience with Flooring 101 is excellent. Mike and his team is exceptional, their customer care is five stars. Mike showed us various samples, he let us take the samples to home to see how the color and all fits. He explained about the various wood types and their details. He gave best deal compare to all other stores, not only that best customer service too. Mike also provided the installation services. He explained entire work in detail. During installation he came by several times to make sure that the installation is going properly and did the follow up with us periodically. We are really happy that we stopped by at Flooring 101. I definitely recommend them. Ask for Mike, he will make sure that you get good deal and best customer service. read more

Recently I purchased laminate flooring and carpet for my home. The salesman, Hamo, was extremely kind, attentive, and helpful. His friendly personality and excellent knowledge of flooring and carpets put me completely at ease. Hamo patiently took the time needed to respond to all my questions and concerns regarding my inquiries. I found him to be trustworthy and dependable. The installers arrived on time and were respectful, professional, and hard working from start to finish. The whole experience from sales to installation was most excellent. I give Flooring 101 5 STARS and highly recommend them for your flooring needs! For excellent sales and service, ask for HAMO... He's The BEST IN THE WEST! Loving my new floors!!! Michael from Simi Valley read more

Walked into Flooring 101 on Monday 2/11/2019 acting on my neighbor's recommendation. Mike Sickles was at the desk. I told him I needed relatively inexpensive waterproof flooring for a room that I am using as my cat room to foster for the ASPCA. Mike recommended a good product, measured the room that same day and scheduled the install for 2/19. The install was flawless, Mike followed up at the end of the business day to make sure the job was done to my satisfaction. This was a very smooth experience. I would recommend Mike Sickles to anyone (and Flooring 101 too). read more

Mike was very helpful with us in making our decision on flooring. There was no pressure and he explained the good and bad of different products and gave us advice on installation tips as we were going to be installing this ourselves. We had to special order the material and it came in on time and was complete. This was of great importance as we were installing it in Mammoth and couldn't just run back to the store. The whole experience was great and best of all they had the best prices of anyone by far. Will defiantly go back and work with Mike read more

We wanted to say how wonderful of an experience we had with Harry H. at Flooring 101! He took so much time with us; from the initial visit and 'fact-seeking mission', to coming to our house and helping with color choices. Harry even stopped by the house while the installers were there to check on their work a couple of times! Harry has been a comfort during this stressful time of remodeling, and we are so appreciative of him and kindness. We love our floors and would highly recommend Flooring 101! read more

They have a great selection of hardwood floors, laminate, carpet, not just special order but they have alot of quality intock as well. The sales representatives are very knowledgable and help out alot in selecting flooring. I would have to rate this store one of the best flooring stores i have been to. The sales reps are very laid back and do not force you into anything you do not want to do. I would recomend flooring 101 to anyone and everyone looking to furnish their house with flooring. read more

Shopping for floors may seem so hard but this store makes it so easy! They have a great selection and the sales staff are extremely helpful. They were able to beat the price and save me money. Also, the installers did a great installation and took great care of all our furniture. I was mostly content with they way they cleaned up afterwards. They left me with nothing to do but enjoy my new floor. I am very greatful to have chosen this company! read more

This store is awesome. Hamo Sookias is the best, and his customer service is outstanding. The product we used SUN RIVER flooring is reasonable, beautiful and durable. The crew that came out to install the flooring were respectful, knew just what to do and did a great job of cleaning up, leaving the new floors shiny without a hint of dust or dirt. Flooring 101 is the store to use for your flooring needs. Mary and Bob read more

We initially found Flooring 101 through Costco. As it turned out it was an extraordinary experience. We were remodeling our house which included a combination of hardwood flooring and carpet. Harry's design expertise helped us make the right decisions. The house looks beautiful. The service and installation from Flooring 101 was excellent, and Harry continues to follow-up to make sure we are happy--and we are. read more

Sooooo impressed with Mike S. At flooring 101 in Simi! Customer service is wonderful here. Mike calls when he says he will call, shows up on time, offers good experienced advice, has competitive pricing and did not disappoint. On installation day, they showed up on time, worked quickly and efficiently and cleaned up well. If you need flooring I definitely would check this place out. And ask for Mike s. read more

Just left Flooring 101 in Simi Valley... Worked with Daniel & he's amazing! Extremely knowledgeable, friendly & most importantly, professional. Helped me select the perfect carpet for my new place. Carpet is in stock, measurements being taken tomorrow & they'll even hold my order until I'm ready for it since I'm in the middle of remodeling. Can't wait to see the finished look! Thanks Flooring 101. =) read more

Mike Sickles was awesome. From the moment we walked in the door we knew we were in the right place. We had been to Home Depot, Lowes and another local merchant and ready to buy. We wanted to get one more bid. Loved the offering of flooring samples and loved the price. Mike walked us through the whole process. We can't wait until our choices are in the home. Thanks Mike...you're the best read more

Harry from flooring 101 in Simi Valley was amazing at helping find the carpet I wanted. We have just moved to the area from Australia and were expecting our furniture to arrive. Harry bent over backwards to get the carpet in before and he did! It was all done so fast and for a great price. Would 100% recommend. Was impressed that he turned up right on time to quote and was incredibly friendly. read more

I came to flooring 101 to work with Mike Sickles. He is knows the ins and outs of all things flooring. I told him what I liked and the look I was going for and he delivered! He had his own ideas about what would work for my family and home. I'm so glad I listened to his input. I've had so many complements from people in my home! I would 100% reccomend Michael and his team at flooring 101. read more

Had 3 bedrooms, stairs and livingroom carpeted by Flooring 101. Our salesman, Anthony was great! Super nice and a great price. Their installers worked hard all day, did a beautiful job and cleaned up after. We are going back to the Ventura store for tile in our dining, kitchen and family rooms. Do not waste your time looking somewhere else. These folks are the real deal! read more