I went to Flooring 101 when they were having a huge parking lot sale. I figured it was a gimmick, but it was definitely the real deal, finally! I had been searching for a combination of things; tiles, carpet, and wood. When I would walk into the other stores I felt hounded by the salesmen, and their quotes were outrageous! At Flooring 101 a guy named Tony helped me, with no pressure! He was super mellow and very helpful! My floors are now done and I know I have somewhere to go next time I need floors! Two of my friends already went to Flooring 101 after I told them about my experience. It doesn't have to be stressful to do your floors, and we shouldn't constantly be afraid we are getting ripped off. Thank you, Flooring 101! read more

We have used Flooring 101 for many years for tile, hardwood and carpeting. I love that they add the personal touch of helpful decorating support. Harry is fabulous! He tries to understand your decorating goal and makes sure the purchase and install is smooth and flawless. He truly gives personal service. Thanks Harry read more

I was really impressed by the staff at this place! I've never bought flooring before since I was moving into my very first home and Mike S. answered all my questions, educated me on what kinds of flooring I needed (since I was moving into a condo) and made me feel really confident in the purchase. He researched the type of flooring that was best for me, followed up to let me know about delivery details, was flexible in when and how the floors could be delivered and was very punctual and accurate with the promised date and time. I will definitely be coming back next time! I was very impressed by the professionalism but also the kindness and dedication to each customer's individual needs. read more

We bought carpet and hardwood flooring from this store over the past few years. I just recently determined that they are not trustworthy. We bought Garrison II antique lightly scraped walnut hardwood from them and they installed the the floor in the entire downstairs. We then bought carpet from them for the entire upstairs. We did not like the look and our two cats were destroying it. So we had them pull out the carpet and pad we paid for and wanted to install the same hardwood flooring upstairs as we have downstairs. When I went to the store to buy the Garrison II wood I was told by the people in charge that the Garrison II flooring was no longer being made by Garrison. I was shown different hardwood floor samples and I brought home several samples to see how close of a match I could get. I decided on a floor that does not match, but has same color over tones. We had it installed by Flooring 101. About a month ago the downstairs toilet over flowed and flooded the hallway, the carpeted bedroom and bathroom. Fortunately, ServPro immediately came out over a period of four days and dried out the effected areas. We decided to install hardwood in the bedroom. I called the store to ask about the possibility of Garrison II. The person who answered the phone said he would call me right back. Then I called Garrison directly and told them what I wanted. They said that Garrison II antique walnut lightly scraped was in stock. I told them I wanted to buy some. They said sorry, we only sell to approved stores or contractors. They told me that my contractor could establish an account with them. I then got a call back from the person at the store and he said I'm terribly sorry Garrison no longer makes that floor...this was right after I had talked with Garrison about purchasing the floor. The next day my floor installer came to my house to measure and to discuss the job. I told him what Flooring 101 said about the Garrison II floor no longer being available. He said of course it is, I install it all the time. He said Flooring 101 stopped selling the Garrison floor because Garrison would not stop selling to contractors. My floor installer has ordered the Garrison II antique walnut lightly scraped and will be ready to install next week Flooring 101 will no longer get my business; they lied to a good customer several times. I would strongly advise taking your business elsewhere. read more

Everything about this place beat my expectations. In the store Mike was very helpful. And the installers work tremendously hard and fast and did an excellent job. Thank you Nestor, Eddy, Joshua, and Mike. read more

So happy with my new floors! We went from ugly white tile throughout most of the house to this, and we couldn't be happier. After my initial phone call, I was able to get an appointment for measurements within a day! Harry came to our home to take all the initial measurements. He was very friendly and professional, explaining every step to us in detail to avoid any surprises. We then met him at the Simi Valley location to pick the flooring we wanted and get a final quote. Although there was a bit of sticker shock, they were right in line with most of the other quotes we got. One thing they had that the others didn't was 24 months of 0% financing - that was a huge factor in our decision making. We picked the flooring on a Sunday, paid for it on Monday, and it was installed on Wednesday! And the installation only took about 5 hours! We were so impressed with the workmanship of Octavio and his crew; including their communication and attention to detail. Thank you Flooring 101, Harry, and Octavio! read more

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We have had Flooring 101 do wood like vinyl in 3 rental units. Their quality is excellent and their customer service is outstanding. I can't wait until we are done refurbishing our rentals so we can get our own home done! Thank You Michael Rossi read more

This is in regard to the Simi store. Their customer service is really poor. When I walked in the rep helping me kept referring to me as "this guy". I finally told him I was "a customer" and asked him to stop referring me in the manner he was. I was placing an order that was being handled in the Oxnard store by Saul Munoz (awesome help there) and because I liked his service I wanted him to get the credit but I didn't want to drive back to Oxnard. Anyways Saul was great, told me to go to the Simi store and they could place the order there. They made the experience so bad! It took over an hour to place the order because the manager and sales rep kept trying to take credit for the sale. They even called Saul and gave him a hard time for the situation. If it wasn't for Saul at the Oxnard store I wouldn't of ever used this store!!! read more

I just had Flooring 101 install carpeting throughout my whole house ( closets and all. ) These folks are the epitome of professional. Arrived at 9:30am and moved furniture and removed the old carpet very strategically. Started laying the new carpeting and were completely finished by 6:00 pm and did an amazing job, no wrinkles or pumps or anything. Thank you so much Harry for making my home look livable again! read more

Wow...just called on the phone to see if they could stay open for 5 more minutes as I was driving down from out of town, since I had heard that they had a larger selection of colors of the carpet which I wanted. I was looking to establish a connection so I could have the samples shipped to my house. Employee or whoever answered the phone was so unprofessional and curt that I would HIGHLY recommend that you search elsewhere. This place seems to 9-5 it and will not go out of their way to provide you with good service or any courtesy really. Oh well. read more

Anthony assisted us from walking into the store to final installation. He was friendly, very knowledgeable on the products and promptly visited on his own time to measure up. He was willing to match competitor pricing so I felt confident that I was getting a good deal. Jose was the lead installer. When asked, Jose was very willing to level the uneven floor before laying the pad. We were very pleased with the help, guidance and responsiveness of the Flooring 101 team in the whole process and would use them again. read more

BEST CUSTOMER SERVICE EVER. I cannot say enough good things about the people at 101 Flooring. Tony and his crew are friendly, competent, trustworthy and super knowledgeable which really helps in making decisions. On time, excellent work, very reasonable cost, attention to detail, great follow through... I highly recommend this place and will definitely go to them again for any flooring projects that I may have in the future. I absolutely love my new floors! read more

Yelp took me to Mike and Flooring 101, and I am happy that I did. Mike helped me with my flooring decision, quick and simple process from start to finish. The installers did a great job and had to deal with the pouring rain! Highly recommend Mike and the staff at Flooring 101 in Simi! read more

Went shopping for carpet at a few stores in the Conejo Valley and settled on Flooring 101 in Simi Valley for their selection and customer service. Harry assisted us and was professional and extremely knowledgeable. He came out to our home for measurments and identified a safety issue with my stairway that I immediately fixed using a separate contractor. His perceptive observation and the care and time he took to make sure everything was done correctly led to a stunning end result. I highly recommend Harry at Flooring 101. read more

I had a great experience here, i dealt with Daniel and Halley and both were great and went above and beyond to solve our problem. They helped carpet the house and tile the downstairs. The were both very friendly and easy to work and very helpful. The installation was great and quick and looked perfect! read more

I contacted Harry at flooring 101 after a situation that required immediate assistance. Harry and the team at flooring 101 took care of us like family and they bent over backwards to accommodate our needs. When no one else could get the job done in a single day Harry and team it flooring 101 made sure it happened. I will never forget that and appreciate their concern. If you're looking for a flooring provider in the area you need to use them. read more

I worked with Harry to get my floors replaced after we had a water leak in our house . He was absolutely amazing to work with. I have 2 young kids so he understood texting was a great way to communicate , he worked with me on every step of the way to make sure the installation went smoothly . The installation department was ON TIME, which seems so rare these days with construction. They were very nice guys and worked efficiently to get the job done ASAP. The floors turned out beautifully ! I am extremely happy and would highly recommend them to anyone looking to redo their floors! read more

I'm so glad we found Flooring 101 through Yelp and that Mike helped us with our project! The selection at Flooring 101 was excellent and Mike was a joy to work with. He is extremely professional and knowledgeable. It's hard to believe we would have gotten the kind of customer service, honesty, and attention to detail anywhere else. The price was right, too! From start to finish, Mike was friendly and communicative and truly cared about our project. He came out the day of installation to make sure everything was going well, and it was! We are very happy with the end result. I love our carpet! read more

Came in on a Sunday, one of the only carpeting places open in the area. We needed carpeting fast and Harry jumped on it. Met us at our property that day to take measurements. Gave us a great deal on the carpeting we wanted. Everything was almost flawless only I felt bad for the installation guy because he came from a big job and had to stay very late to complete the job as promised. All good!! Thanks for the help Harry! read more

Flooring 101 is professional and courteous. Harry took his time showing us their luxury vinyl floor options within my cost range and didn't try to push more expensive items. Their staff called several days and time before installation, making sure they had everything correct. Then Octavio and his 2 man crew came out right on time and were completely respectful of all our furniture as worked. They were quick and efficient, checking in to make sure they were doing their job correctly. All in all, it was a smooth and great experience. I'd highly recommend this store for your flooring needs! read more

Mike at Flooring 101 was an absolute pleasure to work with. His pricing was competitive, he's experienced, and was genuine through the entire process. Tony and his crew completed the entire job in one day. The job included demo, install, and immaculate cleanup in a fully furnished condo. My wife and i are extremely pleased. Mike and Team, Thank you! read more

We used Flooring 101 through Costco to install laminate in our downstairs and carpet in the upstairs. It looks amazing and was very affordable. The salesperson, Harry, was outstanding. The wrong carpet was initially delivered and I called him; he immediately drove to my house, verified it was the wrong carpet and worked to get the issue resolved. I highly recommend Harry and Flooring 101. read more

Had a great buying experience I bought my laminate wood floor 2 years It's still beautiful as the day in went in... Now I need to do my upstairs andi called tony and his customer service level is the highest I have delt with he said he would Reserarch what I bought ,great store ,product and people read more

My husband and I were nervous getting new floors as our last experience 12 years ago was not positive. From the moment we walked in the door, Mike put our mind at ease. He was helpful advising us on the best flooring options for our busy household of 2 kids, 3 dogs and 1 cat. After we picked the floor, he was quick to come and measure, he kept us informed on status prior to install, and he was engaged during the install. We did not expect him to personally show up and check how the install was going, but he did on both days! I would definitely recommend Flooring 101 to anyone needing new floors! read more

It took a couple months but they finally made good on fixing the floor trim. My advice to all is to make sure you are happy with the finished product before paying in full. read more

Selection was good, prices were a little higher than other place's I've shopped around however not the friendliest salespeople as soon as they found out that I had a small job they were no longer interested in helping me. read more

Short and sweet. We shopped all surrounding areas. We found a hard wood flooring we liked at another store. I called Flooring 101. Mike gathered my information regarding the flooring. Beat the price of the other store. Install was great too. Mike is the man. We will use Flooring 101 for our next flooring project. read more

I would have given them a 4 or 5 star rating as they were very helpful in helping me get my discontinued flooring. But it was due in last week and when I called to inquire where it was they didn't know. They called back and said it would be in today and when would I be picking it up. I said I hoped today but it may be tomorrow. The salesman said I should pick it up because they had "limited storage". I reminded him that the flooring was supposed to be in last week and I had made time then. That I would try to be in today but if not tomorrow. When I went to pick up my thousands of dollars worth of flooring I found their "limited storage" was the back of their open delivery truck. So my wood floor, in their plastic wrapping, was sitting in the summer sun. No cover over it. He said they do it all the time. That there was no problem. Well, the water on the inside of the plastic tells me he doesn't know what he is talking about. The store manager was sitting there and had nothing to say. So, if you order a wood floor in the summer be sure where they are storing it. Makes me wonder about where my whole house of flooring sat 5 years ago in the much hotter August sun. read more

Flooring 101 - Simi Valley - Water droplets inside packing.... - Carpeting Near Me - Simi Valley, California

We had carpet installed in 2 rooms. The workers were polite, non-smokers, and professional. They put all the furniture back to where they found it at the start. The carpet looks beautiful and we are delighted with the installation. Highly recommend Flooring 101 in Simi Valley and would do business with them again. read more

Mike Sickles is very professional, friendly, responsible, and reliable. He's easy to work with and reliable. I will buy All my flooring from Flooring 101 assisted by Mike Sickles in the future as well. read more

Set an appt for salesman to come to my home with samples and take measurements. The day before, I went into the store and could not find the pattern I wanted. I immediately called the salesman at the store and left a message to cancel our meeting. In the meantime, my 90 year old mother became very ill and we were in the hospital when the salesman showed up at the door. I know this because he sent me a very rude e-mail telling me that he did not appreciate having to get up an hour earlier. 1) I own a business and always confirm my appointments to make sure nothing has changed 2) It is not my fault that this man did not check his phone messages 3) a salesman should never be rude to a potential client or anyone else, I would hope and 4) My mother's health comes first, period! read more

Couldn't have been better. Got the recommendation from the broker who helped us buy the house, Roman and his crew didn't disappoint. The carpet was on the floor, on time, on budget. read more

Absolutely love our new wood floors. This is the second house we've used Flooring 101 for wood flooring. Mike at Simi store was easy to work with helped get the job done with a tight personal deadline. Chris the installer and his crew are perfectionists and were mindful of keeping our existing furniture clean and out of the way. Thank you! Highly recommend. read more

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Shopped a few other places and was meh at the selection. Mike was awesome from the start and I could not believe the absolutely beautiful wood laminate selection that was in the $2 per square foot price range. Everything from the purchase to the installation went smoothly and I am in love with my beautiful new floors. Will definitely recommend to anyone and everyone and will be back if I ever need floors redone! read more

Mike Sickles, and our installer Gabriel and his team were awesome. Great deal, and great customer service!

We just got carpet for 1 room from Flooring 101! From the time I ordered until it was installed we had an excellent experience! This is actually our second experience working with them. We had our whole house carpeted by them years ago. It's refreshing to go back after all this time and have the same excellent service experience. He highly recommend them for your flooring needs. The installers came right n time and were quickly in and out. Thank you Flooring 101! read more

Harry was terrific for our school. We needed new carpeting in 3 classrooms. One room got regular glue down carpet, and that room came out beautiful The carpet Harry recommended was a great pick. The teacher was thrilled. The installers did a perfect job. The other two classrooms got carpet tiles, so that any stains we can't get out in the future can be taken care of easily by inserting a new tile. Those rooms were also done perfectly and they are beautiful. Harry himself was very attentive, keeping us apprised of the status of the schedule. He was always available for questions. He personally came more than once to meet with us. I couldn't ask for better customer service. He even helped us keep within a tight school budget, for which we are very grateful. Flooring 101 will be doing more work for us in the future. Thanks, Harry read more

I recently moved into a condo in Simi. Flooring 101 removed the carpet and replaced it with gorgeous wood laminate. Before choosing Flooring 101 I stopped in at several other flooring companies. Mike Sickles at the Simi store has excellent customer service and I chose to go with Flooring 101 specifically because of him. The process was easy, smooth and quick. I had to change the installation date and they worked quickly to accommodate the change. I absolutely love my new floors and cannot recommend them enough. They are professional, have excellent service, great prices and selection. read more

I just called these guys with a couple of basic questions and the way they were answered, lost them a customer. Rude with attitude. Clearly didn't need my business. I'll find someone who does. read more

Do not use this company!!!! Had a horrible sales experience. First issue was that we specificialy asked when they can install the carpet by. They scheduled a day and then did not show up or call to re-schedule. Once I called, I found out that the carpet did not even arrive to the warehouse yet. They finally installed the carpet but the installers decided not to clean up after themselves. We are still picking up excess carpet pieces from the installers. Dealing with the Sales agent was also difficult. Once he made the sale he did not care what was going on. Flooring 101 never called to schedule or update us on any install dates or issues we were having. we had to initiate calls to get installers out and ask why certain things were not done. The installers also broke our internal vacuum system. So many issues i could go on!!! Do not use this company. read more