It took 10 months on a wait list to get our new side-by-side fridge, so you can imagine how happy…read morewe were to finally have it installed. ***We love our new refrigerator. *** The two delivery men, "Alex" and "Issac" were extremely personable and highly skilled. Getting a refrigerator up the hill to our place and with 7 steps to negotiate was no easy task. Alex and Issac made it look like a breeze. The fridge installation was expertly done. At long last. We're grateful that Reids has such talented, knowledgeable and friendly workmen on the job. Thank you Alex and Issac for making this a painless and downright enjoyable transition from old fridge to new. You guys are The Best. And a big thank you to our sales agent, "Omar," who took such good care of us.

After speaking with Jim the owner he offered to give me a refund if I would remove my negative…read morereview. That is why so many negative reviews of Reid's have magically gone away on yelp. I obviously refused and he refused to refund me. The icemaker I purchased from them has a known defect and a recall issued for a faulty drain pump published on their website months ago. They still sold me this unit, figuring that was my problem not theirs. Jim explained to me that it's not the retailers job to know the products they sell have recall notice issued by the manufacturer and selling me a product the manufacturer has issued a notice about faulty components is perfectly inline with their business practices.

Roy IS the best. Always extremely knowledgeable, helpful, honest & fair. He has worked on my…read morethermador appliances.

This service did not complete the job they set out to,perform. Did not have the expertise to…read moredeal,with a common KitchenAid appliance and wasted many onsite visits. They will not be called upon again by this house.

Visited Santa Barbara store to find a new Washing Machine. Josh was knowledgeable and steered us to…read morea perfect choice. Store Manager oversees all the professional details. The installation team did a great job. Great place for high end and good quality appliances. Don't hesitate. They will take care of you.

UPDATE: Right after providing the definitive photographic proof, WDC Customer Care officially…read moremessaged me stating they are 'closing the thread and will no longer be responding.' Instead of helping a customer who spent thousands on a full suite, they are completely ghosting me and hiding behind a 7-day transit damage loophole for an internal factory collapse. Absolute worst customer service imaginable Warning to premium appliance buyers: WDC Kitchen & Bath will completely abandon you if your appliances suffer factory defects. I purchased a full suite of luxury appliances from their showroom. Within 9 months, my Frigidaire Professional refrigerator developed massive subsurface robotic S-waves and dimples across the doors.The authorized field technician physically inspected the unit and verified the stainless steel skin remains 100% glass-smooth to the touch, formally documenting that structural 'ribbing is forming' from underneath the panel skin. This is an internal manufacturing material failure.Yet, WDC Customer Care just sent me an email hiding behind a ridiculous corporate loophole, claiming this internal structural collapse is 'cosmetic' and only covered for 7 days after delivery. They expect me to live with a warped, structurally defective multi-thousand-dollar appliance suite. Do not buy from WDC--once they take your money, they will not protect you from manufacturer corporate runarounds

Chris was very responsive and his workers were pleasant and professional. We were very pleased with…read morethe work they did, which involved repairing many cracks and walls that needed to be repainted and fixing cracks and repainting the wainscoting of a bathroom. They were neat, they worked efficiently, and they did excellent repairs of the cracks and wood damage.

If it was a zero, I would put that. I asked for pricing and delivery and they said that they could…read morenot do installation in my area. I live in Santa Barbara and I bought it in a store in Santa Barbara. I give up. No wonder why online is so popular. Don't go here.

They fixed my washer for me. Now it needs to have drains cleaned but I cannot find them. Maybe they…read moreretired. I am bummed. They were great.

Appears to be out of business. No forwarding address or phone number posted. Have purchased many…read moreappliances from them. If they truly are gone, I'm so sorry. Always tried to stay local with my business.

Reid's Appliances was such a great find for appliances! Our refrigerator went out a week before…read moreour children and grandchildren were coming. I tried all the big name stores thinking I would be able to have a new refrigerator in time. Because I needed a black refrigerator to match the other appliances in our home, the eariliest they could have a new appliance was too late by 2 weeks. So, I checked appliance stores near me and that is when I discovered Reid's. It was 4th of July weekend, so first thing Monday, I reached out and spoke with Maria. Maira was fantastic and a great help! They did not have a black refrigerator, however, they did have a dark green that I could make work. So I bought the refrigerator and It was delivered Friday. Unfortunatley the refrigerator did not work properly and never cooled down and the freezer never produced any ice. So, Saturday I contacted Reid's and spoke with Omar the manager form Santa Barbara store. Omar and Maria worked with the owner and together they all came up with the PERFECT solution. They offered to come back out to pick up the refrigerator and deliver a loaner refrigerator. On my drive to the store, Maria called and told my husband they had a black refrigerator come in and they could deliver it that day. When I got to the store, Maria showed me several options that could be delivered that same day. I chose the black refrigerator, and Alex delivered it the same day and it's working perfectly! For inconvenience, the owner was very generous and we appreciate him very much! We could not be any more pleased ! If I could have given them 10 stars I would have! Thank you so mucy Reid's team! I will be recommending you to everyone I know in the area!!!

Some years ago, we purchased two appliances from Reids Appliance, Ventura. They were the rudest…read morecompany we had ever dealt with. Again, today, a delivery was made around the corner from us. After delivering the appliance this driver moved his truck onto our street and sat there idling his diesel truck for over 15 minutes. We have people at this address with two forms of cancer and other health issues. Their diesel truck fumes engulfed our entire house even with the windows closed. We called and talked with the manager of the store. This manager stated that their truck was unable to move without idling for 20 minutes per California rules, which is an obvious lie because he moved over 30 feet then stopped out front of our house. There was no apology offered by this manager. What we find typical of Ventura businesses these days is they do not care anything the community they serve. There is no empathy, no caring about people these days. This is what we found from our local Reids some years ago and their attitude has degenerated to being a store we will never purchase items from, ever. Back then, they never serviced our appliances properly, heaven knows what they do these days. We shop at Lowe's-Ventura these days because they back their appliances with knowledgeable service warranties and customer service.

My experience over the years with City Appliance has always been very positive. I highly recommend…read more Installers were nothing more than professional and courteous. Office staff is very knowledgable and helpful

Easy to schedule with my flexibility needs. Honest about the problem, clean and polite.read more

Everything went well, ordering was easy with the professional staff and the product came in on…read moretime. I was happy to see they put a store in Santa Barbara. I normally use the Bakersfield store. Ferguson helps to make my Jobs go easier. Keep up the good work.

Ferguson has a large selection of plumbing supplies and parts, including some hard to find items,…read moreas well as a wide range of fixtures. They have everything you would need for residential and light commercial plumbing repairs and installations. There is also a selection of top quality professional plumbing and general purpose power and hand tools. If you have an account you can rent specialty plumbing tools such as a ProPress or fusion equipment as well. There is also a showroom where they have a selection of high end lighting and plumbing fixtures.