I had a few cashmere sweaters cleaned. The quality is good. The timing is as promised. The value is…read moregood in my opinion. The service is friendly. Would recommend.

I used Appian 80 Express cleaners for the first time a week ago. I took in 14 items, all needed for…read morean overseas business trip. The first issue is that the items were not ready by the promised date so I had to go back the next day. On the second trip the pants didn't have the crease that I requested so I had to make another trip. On the third trip only 13 garments were returned and I didn't realized this until I got home so I had to make a fourth trip. When I was packing I realized that they stained the brand new sweater that I had purchased and realized the extremely bad quality of their workmanship. I paid almost $200 and got an expensive brand new sweater ruined by them. Lastly, all the items had a really bad smell. In short, I do not recommend this place at all.

This is MY CLEANERS. I bring EVERYTHING here: our comforters, backpacks, dresses, formal wear,…read moresweaters, jeans, business and casual tops and bottoms, blazers and jackets along with alterations and repairs. It is the ONLY location I trust with caring for my family's belongings. Our items are ALWAYS returned impeccable - repaired or altered to perfection or the stain/spot created is gone completely when picked up. Their pricing is fair and cheaper than others. For the quality of service provided, everything done in house by husband and wife, I am okay paying level and quality of service I receive. Unfortunately, the owners of this location will be closing soon and is no longer accepting cleaning service items. It is time for them to retire. I am so sad to see them go. I have been coming here for over 16 years. The owner of El Portal Cleaners referred me to Kleen-N-Brite in El Sobrante. The owners are a couple who attend church with the owners of El Portal Cleaners. I have a bag of dry cleaning in my trunk, along with my daughter's graduation dress (along with the dress I attended in) to clean prior to storing away.

This cleaners closed and I had a LARGE order of cleaning can someone please help me trying to see…read moredid they just throw all my clothes away or did they at least store them for customers to learn they were closing HELP HELP HELP

I don't come to laundromats often but I love that there were so many options for washers and…read moredryers. Small loads, big loads, double loads, quadruple loads! This place has a size washer and dryer to meet your dirty laundry needs. I washed my comforters here. BB's accepts cash and has a change machine OR you can use credit card. Free WiFi, TV, parking and conveniently located next to Neighbors Donuts and Chefs if you get hungry. Staff was helpful as well. They informed me that I can drop off my laundry for them to wash and fold if in a pinch (obviously for a price). I'm going to take them up on it next time.

I really enjoy this laundromat and I come here very often. This place is really friendly, clean and…read morewell-kept. I am very picky when it comes to things of this nature & they are really great. If anyone has ever had a bad/negative experience give it a try again. Things happen, people go through things, but I guarantee you they will not let you down relative to upkeep, friendliness and accessibility to a variety of different good machines.

I Have Been To Several Alterations All Over The City Of San Francisco... I Came Here Only Once Just…read moreTo Have My 2017 NBA FINALS CHAMPIONS PATCH Stitched On & Resized My Navy Blue Champion Sweatpant... So That I Will Be Ready To Participate In My Very 1st Goldenstate 5k Race!!!! This Perfect Dry & Alterations Place Is A Good Place To Go To & The Young Lady Who Stitched Up My 2017 NBA FINALS CHAMPIONS PATCH & Resized My Navy Blue Champion Sweatpant, & Did A Gʻõôḍ Jô!!!!

I have gotten several things tailored here, including one of my most important pieces of clothing:…read moremy wedding dress! Bridal alterations tailors are super expensive in SF, so I started turning to other options. Since I had gone to Selina for many other alternations, I trusted her with this one and was not disappointed! I needed the dress hemmed, straps tightened, and a bustle added, and she did an excellent job for a reasonable price. Super happy with how things turned out!

I had my wedding dress altered here after a coworker recommended them, and I am so glad I did. At…read morefirst, I was a little hesitant because I thought they mainly specialized in dry cleaning, and my dress was very delicate tulle with seven layers, so I wanted someone experienced. Other bridal boutiques quoted me between $700-$1,000 for alterations, which honestly stressed me out. Cathy, the seamstress, completely exceeded my expectations. She worked her magic and my dress turned out absolutely perfect beautiful fit, and handled with so much care. You can tell she really knows what she's doing. The best part? I paid about half of what other places were asking.

I have used this business before, but unfortunately this experience was very disappointing and did…read morenot meet my expectations. When I initially arrived, I spoke with one of the employees regarding a small coffee stain on the front of my shirt that I wanted removed. During our interaction, the employee appeared distracted and was using Facebook while I was speaking with her. She examined the shirt, acknowledged the stain, and instructed me to return a few days later to pick it up. When I returned, the same employee was again on her phone while assisting me. As I was paying for the service, she suddenly asked, "By the way, were these stains here?" I looked at my shirt and immediately noticed blue discoloration and marks that appeared similar to bleach damage. I informed her that these marks had not been present before and reminded her that the only issue with the shirt originally was the small coffee stain on the front. The employee insisted that they do not use bleach and stated they would keep the shirt for another week to attempt to correct the issue. After a week passed, I returned only to find the shirt in the exact same condition. I also never received a phone call or update informing me that they were unable to fix the problem. During this conversation, the same employee explained that the individual responsible for cleaning and inspecting garments documents existing damage by taking photos before items are processed. She stated that if there are stains or defects prior to cleaning, photos are taken. If there are no issues, no photos are necessary. No photos had ever been taken of my shirt, which would suggest that there were no existing discoloration issues beyond the small coffee stain. Despite this, she continued insisting that the shirt had been brought in that way. It was close to closing time and she shut me down and stated we had to go. Very rude demeanour. I was then instructed to return a few days later to speak directly with the owner regarding a resolution. When I met with the owner, I was told there was a possibility that an employee may have used bleach on the shirt. This directly conflicted with the previous statement that bleach was never used at the business. At that point, there appeared to be no accountability or consistency regarding what had happened. To resolve the matter, I was given only two options: 1. Keep the shirt and receive store credit $10. 2. Receive compensation for the shirt's value with proof of purchase, but they would keep the shirt. I explained that I believed I should be compensated for the damage while also retaining possession of my own property. I was told that was not an option. This situation is about more than just a shirt. The most concerning issue was the lack of accountability and customer service throughout the process. A mistake can happen at any business, but taking responsibility and properly addressing it is important. If this had involved a wedding dress, suit, or another valuable item, the outcome could have been much more serious. Lastly I was issued a check, they kept my shirt and owner still insisted I do not leave a bad review. Well, I'm being honest.

If you are ever in a house fire, as we were, please beware of ambulance chasers. Renewal didn't…read moreactually chase us, but they came after they were recommended by another ambulance chaser, and in the middle of our stress and worry and their assurances that "Don't worry, insurance will pay for everything," they ended up taking clothing that was going to the Salvation Army anyway and rugs that were destroyed by the water damage of the firefighters anyway, and charging us for it all. Our bill was in the tens of thousands, and they wouldn't return anything to us to inspect the damage until after we sent the check. Once we realized there were thousands of dollars there of damaged goods that they should have refunded, we never heard from them again. It's true that insurance did pay for it, but insurance didn't pay for all the damaged area rugs and other things we needed to replace. A lot of the bigger rugs came back smelling vile, of mildew, because our house restoration took more than nine months before we received back the rugs, so I don't have pictures. We threw that stuff out immediately. All in all I would say that this company owes us about $7000 that we'll never see again as, despite my emails and phone calls, we never heard back from them after they got our check and delivered the last of our stuff. If you ever have a fire, think about going to a fabric cleaner you know, first.

I contacted Renewal Claim Solutions to inquire about cleaning and treating several items following…read morea mold remediation project. I received a prompt callback from Kathryn, who provided a comprehensive explanation of the process and requested that I send her photos of the items so that she could share them with her team and provide me with an estimate. I promptly sent the photos via text at the conclusion of the call, but did not receive a response or any acknowledgement. I sent Kathryn another text the following day, but I still did not receive a response. On the third day, I called again but was met with no answer or return call. I found the service to be unprofessional. I cannot recommend their services.

I had a fantastic experience with Elegance Preserved. I got my wedding dress and veil preserved, my…read morerehearsal dinner dress cleaned, and my husbands suit cleaned. The pick up was easy, the drop off even easier. Their text system is awesome and communication was clear. I have no negatives, but some might say the time/cost aren't worth it- and I wildly disagree. Time: Our pick up was in January, and we just got it dropped of today, May 9. Sure, that's a long time, but I'm also preserving my gown hopefully to store for years to come so it's not like there's a rush. Also, they do have an option if your in a time crunch to pay for expedited services, but I didn't see a need for that. Cost: I think for all items (wedding dress, lace veil, suit jacket, vest, shirt, pants, rehearsal dinner dress) was about $700. Including transportation, pick up, drop off, and preservation. Sure that's a chunk of change, but honestly the time this service saved me and the quality of work I think it was worth every penny. Everything came back pristine and the preserved dress/veil came in super nice packaging for longterm storage. I definitely will recommend this service to literally everyone.

Thank you team elegance preserved ! I sent in my Monique…read moreLhullier wedding gown to be cleaned and preserved and their team did an amazing job! Olivia was extremely communicative and responsive to all my questions and the entire process from start to finish was so seamless and simple. Since I live in Napa, which is outside of their pickup zones, they were able to send over a shipping label and then email updates while the dress was being cleaned and inspected. I would happily recommend this service to any brides and friends of mine who are looking to clean and preserve their special gowns!

I've taken a few formal gowns and dresses to Lily's, and they exceed my expectations each time…read more Always taking great care with sizing, fit and turnaround time for an event. The latest formal required three on staff to size to perfection. Thank you, Lily and staff! You're the best!

Very nice owner, good work, reasonable prices. They're very busy so that must be a good sign…read more Highly recommended!

Amazing dry cleaner service! I have used them three times…read morebefore leaving a review. 1st time it was just a blouse that had some pretty bad stains and I was ready to throw away if they did not come off. The blouse looked like new, I was very happy about it. The 2nd time it was two winter jackets, and the 3rd time it was 1 evening dress, 2 shirts, and a pair of dress pants. And once again, the clothes looked sparking new within a few days only. Their turn around time is very fast, their service is very high quality, and the price is reasonable, in my opinion. Will definitely be back when needed.

This place ruins the buttons on my silk blouses every. single. time. While really convenient to my…read morehouse, I have to go elsewhere

Had a suit dry cleaned and a dress hemmed here. Very nice employees and completed both within a…read morereasonable time frame. I also think the price for both services was great. I'll definitely be making this my go to place. Make sure you make an appointment for alterations.

I requested a for a cleaning service But I got a fast response of No they don't do any kind of rug…read morecleaning. But they do all other cleaning services