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    Four Points by Sheraton Eastham Cape Cod

    3.0 (79 reviews)
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    Clogged shower drain.
    Lilli M.

    Checked in on points (gold member) employee at desk was not friendly at all. No welcome to hotel etc; asked to change room from interior window view to exterior. Seemed to put him off. Get too room which is large typical double queen; pretty dark some of the walls are painted a by blue. This was fine. Unfortunately the shower didn't drain my daughter took a shower stall filled up to the point of overflowing. Called front desk explained shower didn't drain; he proceeded to say yes it's slow I'll send maintenance... 30 minutes later still waiting. We have dinner plans and not able to use shower at this point. No offer to switch rooms. First half of the weekend we stayed at a motel Endless Dunes. Highly recommend them rather than here.

    TICK FROM THE HOTEL IN OUR BATHROOM
    Sophia Y.

    Absolutely horrible. I am disgusted and beyond repulsed by the lack of care and treatment from TABITHA at the front desk. She was nasty and beyond disrespectful. We found a TICK !!! jumping around in our room. So we go to the front desk to ask for some solution and TABITHA was raising her voice with a nasty attitude and was YELLING that we must have brought the tick inside with us." So not only are there ticks in this hotel, when you find one they will ACCUSE YOU of bringing the tick inside. It is honestly disgusting. As I am speaking to TABITHA while she is yelling at me accusing us of being dirty, I SEE HER TOENAIL CLIPPING on her desk. Again, reiterating how disturbing and disgusting this hotel is. The customer service will have you running out the door. If you need proof, here are the pictures of the tick and the toe nail clipping on the front desk. It is sad that we spent 64,000 points to have a nice weekend in Cape Cod and TABITHA has ruined our entire experience. Accusing us of being dirty and bringing in the tick ourselves when it was jumping around in the bathroom by itself this morning. The service was beyond disrespectful and disappointing. TABITHA should not work here or in any customer service job as she was so rude and nasty when all we wanted was some sort of remedy or solution that showed us Marriott cares about their customers. TABITHA should be fired immediately or at least be put on an employee probation for evaluation for her misconduct and behavior. Her coworker Mike was apologetic and helpful by giving me their names and the general managers name and let me know what the next steps were to speak to someone who has more authority and can offer for more information and help. TABITHA offended my family and I and accused us of being dirty when she had a nail clipping of her own toenail sitting on her desk. As a loyal Marriott customer, I am shocked and disappointed. I have never experienced such accusations and verbal abuse from a customer service employee.

    Indoor pool
    Kait H.

    The rooms are slightly outdated and the hallway has this weird maple syrup smell to it but the pool makes up for it all. The indoor pool is beautiful and extremely warm. I usually don't swim at hotels when we stay (only the kids) but my husband and I were jumping in, going under, and swimming with our kids for hours. Our poolside room was so nice to sit on our balcony and relax at night before bed. The staff was great and thanked me for my Elite membership which surprisingly does not happen often so when it does I really appreciate it. We hung out by the outdoor pool for about an hour and it was nice but the water was chilly. The indoor pool is the main reason why we will continue to drive 2.5 hours to visit this place. I look forward to visiting again this winter.

    Decent bathroom

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    2 years ago

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    8 years ago

    Nothing fancy but two pools and an easy to get to location right on Rt 6. Very kid friendly.

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    5 years ago

    Worst of the worst for nearly $400/night. List of problems and lack of services far too long to list here. AVOID AT ALL COST!

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    Ask the Community - Four Points by Sheraton Eastham Cape Cod

    Review Highlights - Four Points by Sheraton Eastham Cape Cod

    There is a beautiful indoor pool in a lovely, open area with tables and chairs that made me wish I brought a suit.

    Mentioned in 17 reviews

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    The Whalewalk Inn & Spa

    The Whalewalk Inn & Spa

    (20 reviews)

    Lovely Inn with friendly staff well appointed pretty rooms and a very nice breakfast where you can…read moresit inside or outside on the beautiful patio. Only negative is the spa bath in our room was very slippery and no grab bars to get out. It was quite dangerous. Owners should make some changes to avoid a potential lawsuit it someone fell and hurt themself.

    The perfect bed and breakfast get away! This was my husband and I's first time experiencing Cape…read moreCod and this was the place to stay for sure. Comfortable, clean, charming, and all in a great location. The Inn staff were extremely kind and accommodating. They explained everything we would need to know and were easy to communicate with via text. When you walk into your room, you are welcomed with a personalized card and box of chocolates from a local chocolate shop (it's really good chocolate too). The breakfast every morning was in 3 courses: a bundt cake, a fruit, and then the entree. They were very accommodating with my husband's food allergies. They tend to stay away from nuts in their dishes. Rooms were freshened up every day. The Inn is a great location to be in- there are many things to do in the area. Easy drive to Provincetown, Brewster, Coast Guard Beach, and Nauset Light House (the Cape Cod chips lighthouse haha). About an hour to get to Falmouth if you wanna go to Martha's Vineyard. We enjoyed that hour ride to go through different towns. I would 100% recommend this Inn to anyone coming to Cape Cod!

    Four Points by Sheraton Eastham Cape Cod - hotels - Updated May 2026

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