So there's nothing fun about getting an MRI but the team here makes it as comfortable and pleasant…read moreas possible. From when you're greeted, they are very friendly and extremely patient in explaining everything that needs done. They give you comfy scrubs to change into m, earplugs for the MRI and try to find music to help you relax through the procedure. When you leave, they give you cold water and chocolates, bonus chocolates are locally made so I love that they support another Hawaii business. My doctor got my abnormal results the next morning! If you have to get imaging done I highly recommend going there!

It was great that I could get an appointment the soonest. The wait was longer than expected. They…read morewere behind due to complications with previous clients. It was nice that they advised you. Otherwise, it was very organized and clean facility. They give you a nice surprise gift snd bottled water upon departure. Definitely would use again if needed.

This place is in the main entrance of Saint Francis. Easy to find as it's been many years since…read moreI've been to St. Francis. Check-in was super easy as we got there around 6:30 PM. My kid was taken in right after check-in and was done within 10 minutes for her ultrasound which is great as I would not have to pay for parking.

When your Primary Care Physician requests for a follow up exam, you're obligated to follow Doctor's…read moreorders. I was scheduled an appointment at Hawaii Diagnostic Radiology Services located at St. Francis Medical Center in Liliha. My doctor took the liberty to schedule the appointment and I was committed to an evening off from work as it was scheduled for 9:15pm. Finding a doctor's appointment to fit my work schedule can be challenging, yet this one was out of the ordinary as I had no idea this center opens until 10pm. Late in the afternoon I received a call and voicemail from them asking if I could come in earlier than scheduled since a last minute cancellation was made making my appointment available from that point on. I immediately went in ASAP! First of all, parking was amazing! On a Tuesday evening when the busy work day comes to an end, Level 1 was completely empty. There were a few patients in the waiting area. But once I completed my personal information sheet, my name was called immediately. The technician was sweet and professional, she was fast and thorough, front desk administrator quickly validated my parking ticket and I was in and out within 15 minutes. By the end of the next day, I was told that my results would get forwarded to my PCP.

I went in for an MRI, they have the high-tech machines where you can watch television or movie. It…read morewas very comfortable. I didn't feel claustrophobic. They give you a robe and slippers to slip on, they have lockers for your things. They validate parking.

In the last couple months I went to InVision Imaging for an MRI. The staff is excellent with they…read moreneed to do to perform the scan as well as help the patient relax and know they were in good hands. They were informative and obviously friendly to the extent necessary.

It is near IMPOSSIBLE to get in touch with this company via phone. They do not answer.read more

I took my grandma here for an MRI…read more This Hawaii Diagnostic Radiology office is located at the St. Francis Hospital on Liliha Ave. on the first floor. There's ample parking with two entrances. You can enter on your first left when you drive in. Or you can drive all the way up to the next building and there is another entry into the parking lot. If you park up there, it's super easy and quick to get to the buildings and this office, but exiting from the parking lot is tiresome. You'll go around and around many times. From the lower section, you need to take the long driveway, make a right turn, then go past the reserved stalls, and then find a spot. If you find a spot without going higher much, you'll need to take the elevator up. If I can quote the wise Olmec, "the choice is yours, and yours alone!" The office and waiting area is very nice. Super clean, cold A/C, comfortable chairs, very spacious, eye-pleasing artwork, and nice TVs not on annoying channels. The staff here are very friendly and professional. They are thorough and explain things clearly and easy to understand. The whole MRI process took a little over an hour, and probably 20 minutes to check in, fill out forms, and wait. The good thing is they validate 3 hours parking, so it'll be free.

Very nice and informative staff for my ultrasound. Explained what was coming up on the images.read more

This imaging experience was an all around horrible experience…read more The bedside service was extremely poor: from the doctor laughing when I asked about the issues I was having, replying "I would be happy to lose my period." Mind you I had lost my period as the result of a sickness that she was well aware of (the reason for the appointment). The procedure was done by a tech not the doctor, when the doctor came it for the "exam portion" (less than 3 minutes) and I proceeded to ask her questions about the issue. She excused herself before I finished asking my questions and never returned to the room. No "bye" just left the room. Prior to going into the appointment I had asked about the exam and procedure cost. From there I shared my insurance and was given a quote. Upon receiving the bill I found 2 procedures were done, one of which I didn't know they were going to do and had not been quoted. The balance on the bill was 3x more than the price quoted. When I called the office to ask about the price difference they stated: they didn't have record of the information shared with me at the appointment and therefore couldn't tell me why they didn't share the 2 procedures or the price difference. In addition, in order to receive the ultrasounds they can't be downloaded or email but can only give via CD disk which they charge an additional $5 for. So you, the patient, then has to go track down a CD reader to then upload their files. Because apparently this Dr's office is still in the 90's

Checking things…read more.. Is one reason that we need imagine and this is using x-ray as my ankle has been through so much that the doctor wanted to see how things are affected if any and since the Queen's Island Urgent Care doesn't have imagine at its facility I was directed to this location at the Queen's POB 3 (Physician Office Building) and it's located on the busy corner fronting the main hospital. Parking entrance is on Lauhala Street and is automated but Imaging does validate so getting there is fast and easy. Access through the lobby is available a couple of ways...stairs which is very clear and obvious though the elevator wasn't for me as this was my first time and is a very specific one to take as the standard ones that take you to the offices above don't go to imagine so you need to look past that as there's a sign that will tell you this which I missed unfortunately and took the stairs that was quite the struggle. The staff there is so polite and professional as they asked questions and process me for my appointment so fast and efficiently I was done very fast and got on my ways with ease. Love coming here as the process was very simple and easy along with lots of parking making it less painful to get it done. Thank you!

Annual check up which was postponed. Grateful that QMC WHC was able to find an appointment for me…read morebefore the end of the year. Plan accordingly to enter the hospital because you have to line up to enter.

CONTACT Phone: (808) 949-0091…read moreFax: (808) 957-0005 Website: www.hawaiidrs.com CONVENIENCE Located in the Kaheka Professional Building on Kaheka and S. King St. on the second floor. This is one of four convenient town locations, with the other three being in the Ala Moana Medical Building, Center for Women's Imaging (Kapi'olani Blvd.), and in the St. Francis Medical Center (Liliha St.). Click here for addresses: http://www.yelp.com/biz_photos/hawaii-diagnostic-radiology-honolulu-3?select=RFvS_m3uj4F6Rc7BhOAz4Q PARKING It's located on Liona St. in the back of the Kaheka Professional Building. The parking attendant will give you a ticket and HDR will validate it. EXPERIENCE My wait time was minimal and my experience getting an ultrasound for the first time was easy breezy. I fell asleep while she was doing it! REVIEW #279

I brought my daughter here to get some x-rays done. Brought her during my lunch break. We checked…read morein and told the receptionist about the paperwork that was faxed over earlier in the morning. She looked on her computer and didn't see anything. She offered to call the doctor's office. In meantime I asked her for forms to be filled out since my daughter is a new patient. In the meantime she was to call the doctor's Office. I filled out the forms and gave it back to the receptionist and waited to be called. After about 20 minutes, I went up to the counter to ask for the bathroom key. It wasn't until then the receptionist had told me that she wasn't sure if I wanted to wait. Apparently she called the doctor's Office and there was a message that they were out to lunch and won't be back until 2:00 pm. It wasn't even 1:00 pm yet. I got a little irritates by this thinking and wondering if I hadn't gone up to the counter to ask for the bathroom key, we would have continued to sit there until after 2:00! I felt the receptionist should have at least let me know that she tried calling and that the office wouldn't reopen until after lunch at 2:00. I was pressed for time since I was taking my daughter to get her xrays done, using my lunch break. I ended up leaving and taking my daughter home so I could go back to work. End result was I called and left a message with the doctor's office who the called Hawaii Imaging to call in the paperwork. I ended up taking my daughter after work. Got there at about 4:30 and out in no time after! This place wasn't as crowded as earlier. Highly recommend going later in the afternoon. This location is walk in only. They also validate parking if you park in their lot in the back. I'd recommend calling to make sure they have received your orders from the doctor's office before heading down.

They took great care of my mom! The staff was kind & kept me informed every step of the way.read more

Quick and efficient service here. Check in at your appointment time and get screened within 5-10…read moreminutes. Tech was personable and calming. Only concern was that the computer system went down that morning and tech had nothing to compare with. Should there be a concern? Time for a system upgrade Kuakini? 4 stars for tech and office personnel. Finding this place is like going through a maze. Go to emergency entrance area. Watch for signs. You need to check in first and receive a name tag of sorts before being allowed into the area. Don't hesitate to ask for directions.

I don't give ONE star lightly. The negative stars erased the nice reception folks from this rating…read more WHY negative stars? They have the best PET imaging on island--YES. But, that stated? STAFF needs help. For a PET scan, you fast from carbs 24 hours and fast with only water for a LONG time before hand the. day of the PET. Because of this--you CAN get low blood sugar and lightheaded, tired from lack of food and glucose. PET scans use a tagged glucose molecule via direct injection and then you wait a while for it to distribute. They leave you in a nice recliner that has warming features and warm blankets too, so you are comfy waiting-another star there. but then? Here is what I OVERHEARD while I was in the room waiting for the blanket (it's cold in there). I had to get up and ask for it again BTW. 1. They check blood sugar as above due to weakness caused by long fasting...I was old mine was OK, though I didn't see the test done. But someone outside my door, a woman, had a low blood sugar and was symptomatic--feeling faint. The tech, who's name starts with a D, told her her blood sugar rating (low) and then gave her sugar/glucose pills and BLUNTLY told her to "...just take one, most people only need one...just take one!"and WALKED AWAY. He did not monitor her as I heard her voice trail off..."But I feel funny..." He then said something Uncalled for "Just take ONE." (loud) and louder: "You have to be able to walk because I'm NOT carrying you!" Like it was HER FAULT for feeling weak and shaky from low blood sugar? she was VERy anxious, scared...ALL HE HAD TO DO WAS SPEND 2 MINUTES REASSURING HER. He could not be bothered as it is an 'assembly line' there and he RUSHES everyone through. He IS capable, of course. but he has no empathy nor bedside manner--ALL HE IS CONCERNED WITH IS TIME. GET ER DONE. IF this is the fault of over scheduling? Then it is the company's fault and they should slow down. But if he just doesn't care about his patients? Even as a tech, he has a responsibility to patient CARE. not taking TIME, rushing everyone through (I was too and I won't give details but I was shocked)... HE NEEDS EITHER A SLOWER PACED SCHEDULE (company's greed) OR HE NEEDS TO THINK ABOUT WHAT HIS PATIENTS ARE EXPERIENCING. Taking a minute for reassurance? No biggie. Talking WHILE working to put people at ease who are scared or nervous or alone? EASY. Get it together! I felt truly sorry for that woman, as she was simply SCARED. He was RUDE, demeaning, rushed and could have cared less. ONE STAR.

Amazing customer service and staff! My PCP sent in a referral for a thyroid ultrasound and said…read morethey would call me to schedule. This was on a Friday. I was worried I would have to follow up multiple times before securing an appt. On Monday, their friendly staff called to schedule my appointment for just 2 days out! This was my first time at InVision. Located in Waterfront Plaza, lots of parking, they validate up to 1 hour. Jackie checked me in, she was so friendly and also has great phone etiquette! My procedure was quick and they even offer you a bottle of water and a little packet of yummy chocolates after your appointment! Such a nice touch to end an appointment that could possibly be nerve wracking for people! Amazing care and customer service, clean and professional environment!

Entrance & Parking through Liona and Kaheka - take a right into the parking lot…read more Door is on the far right. On the 1st floor. Look for the glass double doors. Came for a blood draw- it's close to work and Prefered company with my Oncologist. They have a "take a number" to check in Quick and efficient Thank you, John for being so caring!!

I arrived from the mainland and received a call from my doctor informing my blood work (i needed it…read morefor clearance for surgery soon) I just had done somehow was cancelled from the lab. This news wasn't how I wanted to start vacation. I frantically searched around a lab and found this location nearby. I walked in about 3:30pm and it was empty. The staff was so very helpful but couldn't draw my blood until they confirmed the lab order with my doctor over the phone. They gave me the option of coming back tmr after the confirmation or I can go to another lab(competitor). I asked them to follow up with me as soon as they confirm so I can come back but I also ended going to their competitor lab. What's awesome Was they ended calling me a few hours later to confirm I can come back. Despite not able to fully help me they give me superb service. I recommend this place!