I have been using Tony since 2012...Just used his service again today in 2026 and he never…read moredisappoints. Easy to contact and in most cases can come out the next day depending on the area in ATX. He always gets straight to the point with no up sale. Great service - TONY IS A PRO!

Tony responded quickly to my call, came out a couple days later and said the bearing was shot on my…read moreold washing machine and it was not worth fixing. I was disappointed but I believe him, it gets crazy loud during the spin cycle so it makes sense. I will call him again in the future.

Prompt response time, good service with warranty for 3 months if something breaks. Would recommend.read more

*Update* I was contacted by the dispatcher and manager(?) and they admitted there was a lack of…read morecommunication. We all make mistakes and I was glad to hear that they stepped up by admitting there was fault. My part came in, they got installed and did a good job. I will use their services again* So far, not impressed. Received a text from tech that they were on their way to my job, replied with thumbs up. Hour and 15 min. later, I called office to ask about the delay...they said they would contact tech. Got a text back saying that tech was on the way. Showed up hour+ later. Could not "fix" icemaker, need to order part. Sent me quote, I approved quote 4 days ago, haven't heard any response. Communication is key, have not experienced that. I am a real estate broker

Our GE washing machine stopped in the middle of a cycle. I did my own research, watched YouTube…read morevideos and even called GE Help Line directly (no help there). Called Four Needs and started planning to visit Lowe's to buy a new washing machine. Made the call on Thursday evening and on Homero arrived Friday morning. Within 15 minutes he determined there was a clogged drain pipe (I had checked the drain yesterday, per YouTube). A small sock had gotten sucked in. He was able to suck the water out of the machine, unclog the drain and I was washing the next load. $150 - and didn't need a new machine! Homero is the best! Thank you!

Started off great with the technician he sent to inspect the problem. I have sent a few messages…read moreresponding to his initial bid that he sent, but he hasn't responded to them with a yes, no, or anything. This review is fairly earned based on the lack of response, so I'm purely writing based on that. If they can show where they responded, happy to take it down.

Very helpful the team has gone above and beyond! I will be using EEJ for all my repair needs.read more

Mickey was professional, thorough, and knowledgeable. He worked hard to get my refrigerator back…read moreup and running and was clear about the costs and tradeoffs. He found reliable parts at good prices and took the time to see if the new part really fixed the problem. Totally trustworthy. Would recommend for all your appliance repair needs.

Brandon came out today and was excellent! We had a leak in our fridge water line. He was able to…read morefind the issue and have it fixed in under 15 minutes! He was very polite and explained the issue before fixing it. He & their office admin both called ahead of time to let me know he was on the way.

8/24/23 Unit quit working, opened the freezer and the Ice Cream was melted. Removed all the food…read moreand freezer out of the unit. Haier Refrigerator Model #HRQ16N3BGS Ser# B70U00E9P00BFK2J0025 Called Tru Blue Warranty 844-868-5817 - 2 Talked to Josh on 1:15 PM 8/24/23. Claim #3154389-2. Technician schedule @1-5 PM 08/25/23 Settings at the time upper setting thirty-seven actual forty-seven, lower 03 actual nineteen reading. 8/25/23 GE/Service Unit not working. Cleaned out coil and said that should fix it. 8/26/23 Unit stopped working Second time. After the repair. Was operating for 35 hours. Called Tru Blue Warranty called the second time. Tru Blue ordered a new compressor with other parts. Arrived at my hours over 5 days and three different boxes, with no invoice to let me know all the parts were here. 8/27/23 GE/Same guy came out to change all the parts that were here, and it was running for about 30 hours and stopped. GE Claim# 070054629 9/15/23 12:30 PM Called Tru Blue Warranty Unit not working and is tripping off the GFI. Reset GFI and hour later ripped the GFI a second time. 9/18/23 talked to Fergusion and advised them of the performance of their warranty company, they were going to investigate it. So far, no response. 9/19/23 The technician, not from GE, but was scheduled by Tru Blue, showed up at 11:30 AM, worked for an hour and said he had checked everything and left at 12:30PM. 2:00 PM unit set of GFI again. 9/19/23 Called Tru Blue Warranty (Josh) On Hold 45 minutes. They are sending out another technician from GE this time on 9/25/23. Asked to talk to a supervisor and ended call. The supervisor has not returned my call. 9/25/23 10:30 AM GE, new guy came out. And called GE and unit is non repairable. I should get a call withing 24 to 48 hours. 9/27/23 8:00 AM Called True blue again and their computer system was down, and they are checking on it. And then received an email stating it would take 5 days to review. I still don't have a working refrigerator.

This appliance repair shop is the best. I think the technician's name is Ryan. In any case he was…read moresuper knowledgeable and helpful in letting me know my washer was toast and would be best to replace instead of repairing it. My washer was under warranty and I appreciate him being candid with me and not trying to sell me on an expensive repair. I called and he came out the next day and submitted the claim for me to get it worked out. They have in stock a bunch of parts, so if you're fortunate to need a replacement part, they may have it immediately and you won't have to wait for it to be ordered. I've also used them for other appliances and every time I've been very satisfied. They're efficient and skilled and it's a small shop, so you talk to a real person and a short turnaround for a service appointment.

Ryan diagnosed our washer's problem and ordered the necessary part. The part arrived and was…read moreinstalled 4 days later. The repair cost was much less than a replacement. Ryan is a friendly guy and very experienced in appliance repair. We have used All Appliance Parts in the past and will do so again for any future appliance repairs. Highly recommend.

Danny came out and fixed both my dryer and washing machine during separate calls. He is…read moreknowledgeable and responsive at a reasonable cost. I will be using him in the future.

Jacob diagnosed the problem with our Whirlpool fridge quickly and replaced the broken part the next…read moreday. He was very pleasant, knowledgeable and clearly explained what the problem was. Cost was commensurate with service provided. Did not give 5 stars as he was delayed considerably for the second visit. An update about arrival time would have been appreciated, but otherwise, I was very pleased with the service and would use again. He arrived with a mask on and kept it on.

Best appliance repair person I have ever dealt with in my 30 years of being a landlord and having…read moreto repair a ton of appliances over the years. He serviced my salon washing machine in January 2026 and my salon dryer in June 2026. I've insisted on keeping my w/d set going even though they're old...like really old...and he keeps them ticking. Never upsells, asks me a ton of questions assessing my needs, repairs on the spot. Hands down...the fastest, highly skilled, and reasonably priced Austin appliance repair person. Super grateful, Bernard. ~Sovay

Bernard is great. Quick. Honest. Reliable. Don't look any further, Service Today Appliance will…read moretake good care of you.

Great experience. I had a dishwasher that was leaking. I ordered the part online and tried to…read morereplace it myself, but I couldn't do it. They were happy to use the part i ordered and only charged for service. Same for a garbage disposal that ironically went out on the exact same day. I ran to Home Depot to buy the disposal and they only charged for service. Their service fees were not the cheapest, but I really appreciate that they were willing to work with me to get my appliances working asap. I will definitely use them again.

Very kind and knowledgeable. He took his time to make sure the problem was fixed. Price seemed…read morefair. Would use them again in the future.

I bought a used electric smooth-top range from them 11 years. They delivered it, gave me a good…read moreprice, and a warranty. Eleven years later it's still going strong.

Horrible experience!! They sell defunct / non-functioning appliances and have zero intention of…read moretaking care of their customers! Stay away from these fraudsters!