First off I appreciate their honesty and that they didn't try to upsell me anything or try to claim…read morethey new what was wrong with it even though nothing might have be wrong etc. Called and spoke with tony and told him about my issue with Loss of speed when driving. Left my car with them on a Friday, and In a couple hours he called me back saying they drove the car and couldn't experience the same issue I was having but because it was raining they didn't want to risk an accident. They left with me the option of you can pick it up and bring it back on Monday or leave it there until Monday for another round of testing. So I went with option 2. Again, tony called back and he was honest about them not being able to experience the same issue but suggested I take it a Nissan dealership. Happy to report that after taking it to Goodyear first and then Bert's, I took Tony's advice on the dealership and I'm now waiting to pick my car up at Nissan as I write this review because they were able to find and fix the issue. Thanks tony for your honesty I would definitely recommend this place especially too if you're a female and you always worry that you might get screwed over by mechanic shops. You won't feel that here. Ask for tony. He's awesome and honest

I requested service from Bert for service on my f150. The quality of work was amazing and the…read more pricing was top notch. We dropped the vehicle off in the am and we picked it up a few hours later. The staff was friendly and very professional. Tony was very upfront and he wasn't pushy or intimidating whatsoever. I felt very confident that when the work was done I wasn't going to get hit with different pricing. I totally recommend Bert's for all your Transmission service. Thanks Tony

I found Triage Automotive using Yelp Projects late at night. Triage was first to reply very early…read morein the morning, which was surprising to me because I had not expected such an early or quick response. Since I knew, in general, what the issue was going to be, I explained the issue, and we made arrangements for me to being my pickup truck in for a free diagnostic. Mind you, the sun hadn't already come up yet, and Triage was open and running already. The auto shop is tucked away off Bitters Rd between several other speciality garages. The waiting area was a clean and friendly with a wide window looking into the garage where you can see the mechanics at work. There were amenities such as bags of snacks, coffee, a water cooler, and a television. They had immediate availability and were quick to confidently diagnose the exact issue showing me the problem. A quote for the part I needed, as well as the removal and replacement of said part, was written up, and the owner offered to drive me to home or work while the repair was performed. I took him up on it, and he's a great guy. Keep in mind, all of this happened before other auto shops even opened for the day! Jacob, the manager and mechanic who worked on my vehicle serviced it promptly, letting me know status periodically. Since it was a reasonably simple repair, Jacob picked me up early that afternoon to take me back to the shop and finalize the service. My pickup was repaired, and I was back on the road before any other auto shops had even answered my Yelp Projects inquiry. The shop I had previously used for service had scheduled me three days out. As someone who does mechanic work myself and relies on my vehicle, I can confidently say Triage's expertise and urgency in getting me back on the road kept my business running with minimum downtime. The price was fantastic on labor too. Very competitive. I will be recommending them in the future for sure!

I found my new auto repair shop in San Antonio!…read more I requested a quote early on a Tuesday morning for battery install service. I had purchased a replacement battery, but needed install assistance since the battery sits behind my driver side wheel. The owner, Kareem, responded *immediately* with shop location, hours, and the number to reach the shop manager, Jacob, to discuss specifics. Very friendly and engaging interaction with the owner. I gave Jacob a call, and he gave me a very reasonable quote and best time to come in for service. He even gave me knowledgeable recommendations for the best battery to buy for my vehicle, and he was *on-point* because it was the same brand I bought after researching with glowing reviews (Interstate). When I arrived, Jacob not only greeted me kindly but offered water and the TV remote while I waited for my battery to be switched out. I saw a sparkling clean restroom for customers, as well. I was in and out in 30 minutes or less. From the owner to the manager to the pricing to the excellent service (I believe Connor worked on my vehicle) - they have truly earned my business!

Rafael is a extremely experienced professional. He has worked on many cars for me over long-term…read moreperiod of time. He has a standing offer to come work at my business anytime.

From the owner: At Silva Family Automotive, our passion for excellence shines through in every service we provide,…read moreensuring that your vehicle receives the care it deserves. Whether it’s a pre-purchase car inspection, a timely oil change, or a comprehensive engine or transmission overhaul, our dedicated team prioritizes your best interests at every turn. We understand that your time is valuable, which is why we deliver swift, efficient service without compromising on quality. Using only top-grade parts, we stand firmly behind our work with a nationwide warranty that offers you peace of mind wherever the road takes you. Need an ASE certified mechanic to help with Auto Repair and Diagnostics? Our best technicians service engine, transmission, suspension, performance, air conditioning and heat, hybrid, brakes, electrical, alignment, oil change, valve cover, leaks, cooling, radiator, hoses, timing belts, filters, thermostat, water pump, timing, clutch, coolant, power steering, axle, tie rod, shifting spark plugs, tune ups and so much more! Let's chat and get you taken care of and back on the road today!

This place is great. I see a few reviews saying how bad it is or how bad David is, BS!…read more They are straight forward with you. I've been takin my trucks here for almost 3 years now. What they tell me up front is always what I pay. I've had a rear differential replaced on one truck, a radiator on another, every time, what I was told it would cost is what it cost to the dime. They're always cheaper than the other shops I call. And I have a friend who gives me discounts at his shop, and A&M is still cheaper and better. If I could give higher than a 5 star rating I would.

Not the cheapest but done the right way ! Very thorough and…read morerepairs that are not shortcutted. They are good Christian people.

It took a while since my service to write this review, as I had to use their services with them. I…read morewanna say the Team at Mendo Motorz is exceptional. My particular vehicle was a pain to deal with. They work very well with warranty companies. They got Quality parts and even went above and beyond the second time I had to take it in. They really know what there during and will explain everything clearly. I waited quite a while on my vehicle the second time, but it was because they were battling the warranty companies on my behalf. I highly recommend them.

Quick to answer my query and to give quote for business needed on a break job. Very easy to speak…read morewith and I appreciate their time and value! They were willing and ready that day to accept my vehicle for repair that day. I really recommend them and their years of service. Thank you!

Brought my truck in for warranty on a whining sound, they took about 2 weeks to get to my vehicle…read moreand they misdiagnosed my alternator as the culprit. They changed it out and it was still making the sound and instead of fixing it they told me the truck was ready for pickup. Then my truck wouldn't even start in their parking lot when I picked it up. The kicker? they charged my warranty $1,431 and they didn't even fix it. So I did what I should have done in the first place and diagnosed it myself. Ended up being a $20 idler pulley. I couldn't imagine what they'd charge if I didn't have warranty. They are not knowledgeable and there customer service is terrible.

Only giving two stars and not one because Joe the manager gave me a refund after this clown fest…read more My vehicle has rust. I went in there to get my charcoal canister replaced, and the bolt snapped, which isn't their fault what is their fault is that they said that they were going to drill out the bolts and tap in new ones which they did not do they just straight up lied to me. They took some zip ties and zip tied the charcoal canister into place instead of doing the job properly. If you have any out of the norm situation, these guys cannot handle it do not take it here they will make the situation worse. P.s don't reach out I'm not taking this review down!

I needed my brakes done and after reading reviews on several places decided to try Sparks. I gave…read morethem a call to inquire if I needed an appointment and was told I didn't and to bring it in by a certain time and was given their closing time to ensure I was there in time to have the work done. I was able to take my car in that afternoon and it was taken in right away. They showed me what my brakes currently looked like and made a recommendation for service. Once I agreed they called to get parts and began working on my vehicle. The staff was friendly and efficient. The price was fair for the work I needed done. I would say it was comparable to other places. The difference here was the friendliness of the staff, the offer to show me why I needed the work done that they said I needed, and the time it took them to get me in and out. I went to get food at a nearby restaurant while I waited and they even brought me my car keys into the restaurant when servicing was done!

I got quotes from various places with this place being the most reasonable. Great customer service…read more It was refreshing for Joe to have a stance that he did not like when places sell you things you don't need for your car. With that comment, I'll be coming back because he seems trustworthy and I wasn't sold anything else. There's also good warranty on their services.

Great experience and got me in same day. Kareem and team are great! Fast, informative and…read moreconversational. Will be recommending to all.

Service excellent I was kept up to date on progress and a very fair price. Mike is a good guy to…read morework with. Highly recommended!9

am writing this review because I am deeply concerned about this shops management approach to how…read morethey handle their business and the mistreatment of their own employees. My husband, a former employee, was let go for trying to hold the management accountable for their mistakes that they blamed him for daily! I've heard numerous accounts when the management deflected their own shortcomings and frustration out onto their own employees, and undervaluing their contributions. Stealing their customers money by not doing the work they payed for and hide it behind a warranty if it was fixed properly the first time they wouldn't have to hang on tight to the only thing that they do have is their warranty! Their warranty is more like a guarantee, Guarantee your car will not leave their shop the same way it came in, and a guaranteed to see your car over and over again! But it's under "warranty" and their guarantee to see you again! It's time for a change in leadership and the way they treat their employees and customers and change in a way that can "guarantee" the management to foster the culture and put on a pair ()() and have "accountability" and have respect and better communication between employees customers, and the management. Until then there's no hope for this business thrive... and stop hustling people out of their own hard working money!

I'd give zero stars if I could. Took my Subaru to a local shop in Wimberle. Without my knowledge…read morethey took it here for a new transmission. I would not have taken my car here just by reading the number of bad reviews. Get cat back, transmission making thumping noise. Call local shop, they are closed. Call Access because it has a 2 year warranty and the idiot hangs up on me and then won't answer my calls. The following Monday the local shop tows my vehicle back to this place and a bolt holding the torque converter in has came out... very specific torque specs but apparently not here. I pick the car up today and I quote from my local shops text as I was going on vacation next week: Don't take it on any out of town trips for "awhile", if it breaks down we don't cover it??? Why the hell take my family car here then if you don't trust their abilities???

We brought our 2018 Nissan Rogue here For the AC.They were able to help us use our extended…read morewarranty to get it taken care of.

The dealer looked at my 'check engine light' in my 10 year old car and prescribed a $1500…read morereplacement of the throttle actuator. I'm aware of dealer service pricing, so I asked AI for service shops with reputations for honesty and integrity, and this place was one of the recommended shops. I made an appointment, which was very easy and quick, and Carlos took it in. He recommended reprogramming it, not replacing, got the problem corrected for about $800. Everything is now running smoothly. In addition he pointed out an issue with my battery connection, and I was able to take my car back to the quick oil change place I use and get them to fix it for free. Communication was very good with ASE throughout, they were very friendly and helpful, and I am very happy with the experience. Would definitely use them again!