We had a fantastic experience at Paradise Automotive in San Juan Capistrano. Justin was an absolute…read morepleasure to work with--friendly, knowledgeable, honest, and never pushy. He helped us find the perfect truck for our needs and made the entire process quick, smooth, and completely stress-free. From start to finish, everything was handled professionally, and we always felt like we were being treated fairly. It's refreshing to find a dealership you can genuinely trust. If you're looking for a quality vehicle and outstanding customer service, I highly recommend Paradise Automotive. Be sure to ask for Justin--you'll be in great hands!I'm

Worst experience I've ever had with Paradise Automobile. Straight up careless and unprofessional…read more One of their workers was working on my truck and had the nerve to leave it parked out on the street like it was nothing. No heads up, no responsibility--just left it there knowing it could get towed... and guess what? It DID. Now I'm stuck dealing with towing fees because of their employee's stupidity. When I called them, they acted like it wasn't their problem at all, even though their own worker was doing side work on their property. Zero accountability. Just excuses. I even told them I was going to take this to court, and their response? "Yeah, we'll see about that." That right there tells you everything you need to know about how they treat customers. Save yourself the headache and don't waste your money here. These people do not care about you or your vehicle.

I was hesitant about them because of the reviews, however, I needed a car in a very particular…read moresituation, Roger was amazing, we worked together to find a car that fit my needs and budget, everything was transparent, no surprises and the car turned out to be great one month in today and absolutely zero complaints. They have been professional, transparent and helpful and Roger could not be recommended enough, he always answers any questions I may have with a smile and the truth above all. So to me, they have been a 10 out of 10 and totally recommend Roger and all the other sales staff and owners. If you go with the truth and stick to your word, you have a good car buying experience at this dealership.

This Dealership is horrible, I purchased a vehicle back in August of last year and explained to…read morethe salesman that I lived out of state but I work here in California. I told him I would be registering the vehicle in my home state, he gave me a form and assured me that it would be all i needed to do was take it to the local DMV in my home state and obtain the registration and title. That was not the case, after several phone calls and a return visit I finally got the registration on January 16. Both of the salesman there are LIARS very shady Dealership. STAY AWAY!!!

It's important that everyone know how great the service team is at Jerry Seiner Honda in Dana…read morePoint. My family and I have been going to this location for over 20 years and it's because of people like Christian Dilauro and Aoude are the reason we continue to come back because they are the very best people to work with and make every car purchase / lease and service appointment actually enjoyable. I can't recommend Jerry Seiner Honda enough and specifically Christian and Aoude.

Came here to buy a car the other day, after some talking a price was agreed on. We shook hands and…read moreagreed again on price, filled out and signed paperwork, asked and confirmed again for price and what I wanted everything was good. We where in agreement with the final sale price of the car (the final out the door price) everything was still good, I get to the financing office and all of a sudden I have to pay several thousand dollars more. I reminded them that that is not the price we had agreed on, they said there must of been miscommunication (after confirming several times) then when I refused to buy the car I was told I was wasting their time and their sales person's time, that part was very unprofessional. Very bad experience over all.

Honest about my truck +s & -s.. Great deal very stoked on…read morethe truck.! And they bought my old car... which was very bad. they will send to scapper.

Wow! They got me good…read more I got 2 good cars here from the previous owners. The new owners will lie to your face, smile and laugh. I got sold a real POS .. Engine missing bolts.. engine seized and needs to be replaced after 4 months of owning it? Do not go here. All these cars suck. The owners have a dog that tries to attack you any chance it gets.. Just total Liars and scam artists and rip offs. 10x worse than ocean auto

Just stopped in to take a look at the cars, even though I was not ready to purchase, I was still…read moregreeted well and welcomed by Sam. He told me the truth about a lot of cars there. He didnt try to dupe me into buying anything. A real nice Man. If you are looking for a nice car Call SAM! He's the best

Sam went above and beyond to help me sell my car, even if I didn't buy anything from him. He even…read morecalled his friends to help physically push my car onto the street when it wouldn't start and the mechanic next door wanted it out of the lot, and Triple A wouldn't cover it. Then he sold my car to one of his friends, and helped me out with the paperwork. When I was in a pickle he really helped me out, and even offered me a great trade-in deal. A good, honest place with nice people who will work hard for you, whatever your situation.

Price was negotiated over the phone since I was coming from 1.5 hours distance at $12,501. The out…read morethe door value was quoted to include all fees taxes and registration at $14k. The tags were to expire the following month and registration fees were due. Once we arrived, we demanded title since our bank required us to bring title to receive funding. On the contract it said $14K however Mr. Dave changed the selling price to $12,701. We paid him cash $14k, signed the contract and realized that we have to pay for registration and transfer fee at the DMV after asking Dave "We just take this paper work to DMV and will walk away with new DMV registration without paying anything right?" The answer was "No". I was upset and demanded that he gave back from the cash $14k that we gave him. He refused and said that you are buying a good deal... Over the phone he said that the tires have 60% thread but in reality they had almost 20%. I demanded the $15 dollar transfer fee which was paid to him already and he just handed me a $20 and bill as if he's doing a favor to charity. I am very upset from this transaction and will not buy a car from him.

I had the pleasure of dealing with Dave. We did haggle quite a bit, but in the end I got the deal…read moreI wanted. I believe that Dave is an honest family man who goes to extremes to earn your business and backs up his promises. I bought a used Buick Lesabre from him and I'm thoroughly satisfied with the Buick. I would recommend him to anyone looking for a clean, low mileage used car.

Again, I am writing about the service department and particularly Matt and the associate who sits…read moreto his right. They both were so involved. I came in for a recall issue on my Mustang GT. It involved the fuel pump, but when I got it back, it ran awful. Matt determined that the cause was that I had a Ford Performance Package that messed up the computer. I brought the car back the next day; they gave me a really nice loaner and fixed the issue. I especially appreciated and enjoyed Matt's sense of humor that helped get me through this. Importantly, the car is running just great now. Thanks Matt.

Avoid this place--and specifically avoid Service Advisor Matt Alvis!…read more​I brought my car into San Juan Capistrano Ford for a routine oil change, expecting a straightforward and standard service experience. Instead, it was an absolute nightmare from start to finish. ​First off, the wait time was completely unreasonable for a basic oil change. It took drastically longer than promised, with zero communication or updates while I sat around waiting. ​To make matters worse, I had to deal with a Service Advisor named Matt Alves, who gave me some of the worst customer service I have ever experienced. Matt was incredibly rude, dismissive, and unprofessional throughout the entire interaction. He acted like basic customer courtesy was a massive inconvenience to him. If you value your time and expect to be treated with basic respect, stay far away from Matt Alvis. ​When I finally got my vehicle back, the disrespect to me as a customer carried over to my property. The inside door handle of my car was damaged. Leaving a dealership with broken vehicle property after a simple oil change is completely unacceptable. ​Zero accountability, poor communication, damaged property, and appalling treatment from Matt Alvis. Do yourself a favor and take your vehicle and your money anywhere else!

Sold my car to these guys, and they made the process fast and easy! And they gave me more $$$$$! I…read moregot a quote from CarMax that seemed a bit low, the same from a local Toyota dealer, so I wanted to try my luck with a third option, and it didn't disappoint. They are currently helping us find a specific minivan we have been looking for for some time now. Would recommend this business to anyone in the local and not-so-local area if you want to work with a fast and reliable team!

The best experience ever, I highly recommend this Family dealership , we bought 2 cars from them…read moreand sold one of our cars to them and Jen, Riley and Ed have always been great, never pushed and always nice,

Service specialist August Spencer is fantastic !! Very knowledgeable…read more Excellent advice and excellent service, I'll be back Thank you, Toyota San Juan Capistrano John

Way above average experience buying my 2026 Tundra Limited. Drove 4hrs to buy the exact one I…read morewanted at Capistrano Toyota. Bill the salesman communicated very effectively. Sam in finance was professional. Ashley in parts handled the aftermarket accessories I purchased and had them in the truck bed waiting. Pricing was more competitive than any local dealer would offer. I would not hesitate to do business with this dealership again.

Broke down. Thomas stopped everything and got me back on the road. Great people he's got working…read morefor him. Above and beyond service. One look at his shop...there's no doubt he is a true professional anyone would want working on their car. Thanks Thomas. I owe you one

Called many places to see if they would service my 2013 Volvo. Many places wouldn't. I took it to…read moreTom (referred by a friend). Told him it was stalling when idle. He popped the hood and pinpointed the issue right off the bat. Dropped it off at 1:30 pm. It was done by 5 pm. He did a great job and fair pricing. Runs now without stalling.