My friend recommended Frank's Foreign car to me and I took my car in for a oil change. Joe was very professional and knew my car needed a special type of oil being a Diesel. ( had problems with other shoos that did not know). When we picked up our car he had taken the time to tell my husband what services he thought the car might need in the near future. We were aware of the items but wanted to find a good mechanic before we had them done. Hugo is the Master mechanic and is very knowledgeable about Mercedes cars and other foreign cars. Joe ordered all the items needed for the future repairs and called us to make an appointment. They supplied me with a car to use for the time they needed my car which was about a full day. The prices were fair and we felt like we received great service. I would recommend this shop. read more

I have been coming here for the past 7 years. Hugo, Dan and everyone have always been there to help out with a smile, fair and reasonable prices. They have never let me down. They have serviced all of our family cars and we bought 2 from them! 10/10. Would absolutely recommend. read more

I needed a new battery, I got a new battery. Within a couple hours. But we also talked about other stuff, and I liked what they had to say. So I'll schedule my 135,000 mile car for more at Frank's soon. read more

Stay away from this placeI did a full brake service front and rear and when I gotta my car it was vibrating ,So I call Franks repair to explain the situation bc prior that my car has no shaking or vibrating and I was told was my tires but before that they were trying to sell me new tires,( i think they may have some deal with tire store next door to up sell they customers with new tires) After that I took to another body shop and I was informed that drum that was used !!!! SO BE CAREFUL WITH TIS PLACE NOT A TRUSTFUL PLACE!!!!! ( by the way manager not even take note about my complain when I first went there so solve my problem ) read more

We have been long time customers and have found the team at the San Clemente office to be honest and accommodating to our auto needs. They strive to get the work done on time and go the extra mile in providing updates on where the service is progressing. Honest consistent effort every time. read more

I made an appointment before hand. I arrived 10 minutes earlier before they opened they immediately helped me. Respectful and affordable prices read more

Frank's is an amazing service shop in downtown San Clemente. Family owned and operated, this place feels more honest, fair, and wholesome than going to any generic, corporate service center. They also have access to a larger network including Frank's body shops, sister dealerships, and other services. They're a place that can accommodate any auto needs. I would recommend Frank's to anyone who is fed up with getting gouged by big box service centers and is looking for a little extra customer service. These guys also do a great job washing your car after it's done getting worked on. read more

Love this place. Everyone who works there is super nice. Dan has a strong sense of urgency and will give you an honest opinion and will try to get you a good price. When I needed tires he even recommended me to a place that could get me a better price than he could. If you want to buy a nice, used car these are your guys. They have a great selection of clean rides to choose from. This is a one stop shop that will exceed your expectations, making you feel positive about your decision to get you auto services through them. Thanks guys! read more

I have had my vehicle needs met with Franks for more than 17 years. I have sold them two cars and purchased two cars and the experience has been great. Over the years my family members that have been helped have only good things to say about Franks....and they include; a decorated WW2 Marine Aviator, a Medical Doctor, a Teacher, a School Administrator, an Engineering consultant, a Contractor and a college student. All happy and content with the personable service. With Dan on the service desk and Hugo running the mech/repairs, it's a great place to take your vehicle. Happy customer. John W. Orange County, CA read more

I have been a customer of Frank's for 7 years. I purchased my wife's Mercedes from Frank's and take both her car and my Porsche there for regular service. And for any repairs. They do beautiful paint work too. Frank's knows these cars and they make owing them affordable. Thank you Franks! read more

Dan, Hugo, and Alfonso consistently take great care of my old car to keep it safely on the road as long as possible. Dan is always quick to call and let me know what needs to be done. They've also directed me to different places when I had very specific needs (some welding on a muffler to pass smog) and have been able to troubleshoot on small things that ended up being simple fixes. I absolutely trust them to give me great advice and service at a fair price. Huge bonus that each time I've brought in my car, they have a loaner for me. Couldn't be happier to have found these guys shortly after moving here from SF and not having a clue where to take my car. Super good crew of people. read more

Great people and very easy to work with! I have serviced my cars at Frank's various locations and always have a great experience.

I just purchased my second car from Hugo this weekend and the level of customer service was once again outstanding. Hugo went over all details of the car both verbally and a step by step physical inspection. There was no hassle on pricing; I checked 4 car pricing sites to confirm...I got a fantastic deal! PG handles the paperwork end for Hugo and he helped me secure a GREAT loan rate. Even after I signed all the purchase docs & loan docs and drove off the lot, PG called me up that afternoon and said he did some more checking and was able to lower my rate by 2.85%! He saved me a lot of money. The integrity of both Hugo and PG is beyond reproach. I have even brought in the first car I purchased back in Dec '16 for service to Hugo and he was very upfront about what needed to be replaced and what I could wait on until the next service so there would be no surprises. I also dealt with Dan on the service end and once again was treated with respect and honesty. If you are looking to purchase a used car or just need your car serviced, this is the place to go for fantastic customer service. read more

I wanted to buy a 1998 Mercedes SL500 and in checking the internet I found several around the Southwest area. The one that interested me the most, was a sport model at Franks Motorcars in Laguna beach CA. I contacted them by phone and talked to Larry Freligh over several days. Larry was very knowledgeable, helpful and informed me this was probably the best SL500 on the market. We decided to arrange a trip to look at the car and put a refundable deposit to hold it. So Monday the 10th of November we drove to the dealership and meet Larry.The car was beautiful with 67980 miles on it. We did a test drive and all went well, so we bought it that day. When asked about warranty Larry said it was " two lights over the curb." We left the dealership for our hotel and got ready to go to dinner. After starting the car in the hotel garage the engine started missing, so right back to the dealership we went. Larry was there and he reved the engine but to no avail. He recommended we drive the car to dinner and arranged for a appointment first thing in the morning. Several blocks after leaving the dealership the engine lght came on. A little concern entered my bones but Larry said it was probably somthing small and not to worry about. The next morning we arrived at 8 am and were immediately taken care of. After diagnostics it was found that water from the engine detailing had gotten into #8 plug. Cleaning was performed on several plugs and a new coil was installed on #8. We were delighted and impressed with the knowledge and helpfulness of the mechanics at Franks Larry also was a very helpful, an honest salesman, keep him at Franks I would buy another car there. Rich And Deb Labandz Lake Havasu City AZ read more

Been taking my car to Frank's since around 2009 - worked with 3 different managers over the years and each one was honest, straightforward and patient... and did I mention honest? SO thankful for a mechanic close by whom I can count on to NOT over-charge, over-estimate, over-suggest... etc. but just diagnose my issues and offer affordable options and not constantly try to up-sell me on unnecessary "preventative" measures, etc.... The current manager Gary is a very knowledgeable and experienced mechanic and an awesome guy who takes the time to describe the problems and discuss options. They often times offer to let you drive one of their loaner cars if they need your car over-night - and don't charge you a dime for that! I found that to be a very classy move. AND as one other reviewer mentioned, they do return your car looking fantastic all washed and waxed with tire dressing etc.! BTW, their auto-body and paint shop down the street (South) is TOP-NOTCH as well - my insurance company paid for some bumper repairs and repainting and Frank's made it look factory-new! Thanks again Gary and Jose - you both are very much appreciated and I tell anyone around San Clemente to go see you guys with car questions. read more

In town for business and needed help with tire and rim. These guys were awesome and took care of me quickly. I would recommend this location to anyone needing service on their vehicle. I was so lucky to have found them. read more