This place is AWESOME!!!! Please note they have changed their name to Mercedes of Los Gatos They just replaced my front brakes (pads and rotors) on my 2010 E550. John did a wonderful job and in a super timely manner! Plus they saved me quite a bit of coin when compared to the dealership!!! These guys are super honest too!! I told John that the dealer wanted me to change my motor mounts and I asked him to look into it. Now here was a perfect opportunity for them to make extra money, but John took the car for a test drive and said "your motor mounts are just fine, they don't need replacing". He then went on to explain how the mounts are constructed in Mercedes and why there might be issues. He said they may eventually need replacing if they leak, but for now they are good. This is definitely not what I heard at the dealership. When I had left the dealership, I was ready to sell the car! But after talking with John, I had a complete change of mind about this car. He said this car should run for miles and miles. I HIGHLY recommend this place to get your car worked on here!! I will definitely be returning here to Mercedes of Los Gatos whenever my car needs work to be done! read more

Ross took excellent care of my wife's Audi A4 when another shop had missed a few items. Got us in quickly and repaired on time at a fair price. I've already recommended him to a few friends. Thanks Ross! read more

I brought my 2005 C230 Kompressor here and Ross took care of the issue with no problems great place great service. Highly recommend this place and Ross. read more

John and Ross are awesome. John has been servicing my C63 since the day I bought it. Friendly service and great value go a long way here. I do think the name changed to Mercedes of Los Gatos so check for that name now. read more

These guys are honest workers. Always made time to see customers and their requests. Their PPI of my car was great and took the time to explain what was wrong. read more

Ross, who now owns Frank's/Mercedes is such a skilled mechanic. He is reasonably priced, responsive and so helpful. I highly recommend him!

I realize that Yelp reviews are prone to hyperbole ("this was the BEST" or "literally the WORST!"), but there's no way for me to get around it with this shop. Ross has got to be the best mechanic I have ever taken my car to. I had originally taken my car to a different BMW shop and, although I was always very satisfied with their work, a friend of mine mentioned that his friend, Ross, had just bought a shop in Los Gatos. So, back in December, when I needed some engine work done, I decided to give Ross a chance (you can't ignore a friend's recommendation!). I called Ross on the Friday before Christmas and, when I told him it was kind of urgent, I was shocked when he said he'd be happy to take care of my car on the morning of the 26th (i.e., the morning after Christmas). It was a pretty big job, but Ross assured me he'd have my car ready by the next morning. Not only did he stick to his word and had the car running perfectly after seeing him, but the price was also right. Better yet, when he was working on my car, he'd diagnosed a problem I was having for years with my air conditioner and told me it just needed to have a simple part fixed. Other places I'd been to wanted to replace the entire system which would've cost me at least $2k-$3k. Ross said he could do it for less than $700. Since it was the dead of winter and I figured I wouldn't need A/C for a few more months, I told him I'd put it off (but, in the back of my mind, he'd already taken a huge load off my back). Fast forward to last week and me checking the weather forecast. I saw that we were on the verge of a minor heatwave and, shuddering at the thought of going yet another summer without A/C in my black car with black leather interior, I decided to give Ross a call. When he answered, he said he'd remembered me, he'd already ordered the part and it was waiting in his shop to be installed. I jokingly asked him if he'd ordered it all the way back in December and he just said, "I knew you'd come back." He couldn't have been more right. So, I brought the car in this morning and, in addition to fixing my A/C, he also fixed a few other problems for me (and didn't charge me for the time). Everything is running perfectly and I'm not sweating over the hot weather (no pun intended). If you have a BMW, Audi, Mercedes or any other foreign car (I think I saw a classic Alfa on his lot this morning), I'd highly recommend you have Ross take care of it. His prices are super competitive, his turnaround is very quick, he's really nice (definitely not one those types of mechanics that finds half a dozen things wrong with your car) and, most importantly, he does fantastic work. Now, I can't imagine taking my car anywhere else. read more

This is an excellent place. Not owned by Frank any more.. Well ever since I been coming here, I never new Frank.. I knew Greg.. Hes probably the most honest mechanic in town. No problem to big, No problem to small. Come give him a try!! I have been coming for about 7 years now! read more

Outstanding work on my 2017 Ram Promaster van transmission by these guys. John took on this big job of a rebuild as there was back order of 41 transmissions nationwide. Not only did rebuild but made sure all ancillary parts to transmission were replaced at same time. Thanks Frank's! Thanks John ! read more

This the worst Auto Repair shop I ever been too...Do not take your mercedes there.. took my car there after $1900 spent my car back sounding like a sherman Tank, check engine light came and repair man could not care less.. had to take my car to a mercedes dealership to fix my issues.. stay away from Frank's!!! read more

I have been taking my cars to Frank's for 26 years. The number of years as a customer pretty much says it all. I have never been unhappy with the service, nor have I ever had to bring a car back because the work wasn't done correctly. Integrity and honesty, served up with a great sense of humor. You won't be disappointed if you give them a try. read more

I gave Ross and company a good review already but must add that they are even better than I previously thought. Suffice it to say, they are HONEST and forthright in their dealings and in this day and age I appreciate that so much. I would trust these guys all day long. read more

Car made a weird noise. The week before it was service at VW for a fortune. Decided to look online for something more reasonable, and found Greg. I called, 10min later I was there, he found the problem in 5min, a piece of the motor was broken. I left for 10days left my car with him, and everything was done when I came back. he emailed me the price. It was inexpensive, maybe $250. VW charges me $190 just for "checking" my car and not even doing a damn thing to it. Greg even replaced a dead light bulb. Since I emailed him when I have a problem, and we fix a time convenient and to me and him so I dont have to wait, and PROBLEMS ARE SOLVED. AWESOME service, TRUSTED and HONEST person. Thank you for all your help!!! Steph. read more

I've known Ross for a long time and he is the ONLY person I trust with my car. Fair pricing, great work. You will be in good hands if you bring your vehicle to him. Highly recommend! read more

Excellent car service and pricing. I highly recommend this place. I go here for anything car related before I go to the dealership super honest business read more

Third visit to Frank's Foreign Car Service. I'm so impressed with the quality of work, clear communication and overall experience with this shop. Ross (new owner) did an outstanding job again. He is very knowledgeable, friendly, and most of all honest. This is a great place to bring your Mercedes, I will recommend this place to all my family and friends. This will be my go to place for my ML. read more

Update: I've heard that Greg has sold the business so I cannot stand by my earlier review. Update: Ross is young but seems to know his stuff. I'm withholding a 5 star review for the moment but in my dealings with him so far he seems very honest and fair. I hope to upgrade him to 5 stars after a few more visits. read more

I've been taking my 2001 VW Beetle to Greg since we moved here about 1.5 years ago. He's great and I highly recommend him. He's done small stuff and large repairs - I like that I can count on him to be thorough and bring things to my attention. I appreciate his honesty too - sometimes he'll find things and decide that it doesn't need to be fixed right away so he'll keep an eye on it for a while. I would definitely recommend him. read more

I needed to change oil and filter urgently before a long trip, and this shop agreed over the phone to take my car. I was in a hurry and asked about the price only at the last moment; the guy muttered what I heard as "fourty or fourty-five dollars" which sounded very reasonable. The work was done very quickly, but when I saw the bill, my eyes popped: $134.64! Just for oil and filter change! The same guy claimed that this is the number he quoted before. I didn't have time to argue, but I won't go there anymore. read more

This place is a definite recommend! Greg is very honest and thorough and knows his stuff. Ten stars!

Nice guy. Took care of me. Reasonable price. Delivered when promised.

I am their customer for over 18 years. Very knowledgeable and credible! I feel that they want to fix my car, not just to get my money! Thanks god, my new car's warranty is over and I can take back to Frank's instead of the dealership. Highly recommend. read more

I've had Greg work on my cars since I moved back to the Bay Area a year ago. He is THOROUGH, fair with his pricing and is an EXPERT mechanic. He focuses primarily on what you tell to focus on, but if there is some other important issue that could be damaging your car he will at least diagnose the situation before seeing if you want him to fix that as well. I stupidly went elsewhere to have my Honda Accord's transmission fluid changed and they over-filled it by almost 2 liters! Greg changed my front engine mounts, drained the excess transmission fluid and changed a brake light for me & he only charged me for installing the new engine mounts. You're the man, Greg. Frankly, I'm afraid to take my car elsewhere! read more

Greg is awesome, I stopped in and asked him to diagnose my car trouble, which he did at no charge. The shop is clean and tidy, I'll be going back. read more

I love this place. Greg is honest, efficient, knowledgeable, and always helpful. Highly recommended. for any car repair/servicing needs.

Dropped my car off and the new owner Ross was great. He took great care of my car and found that my trunk had a water leak which was causing mold to grow, if it wasn't for him and his excellent service I would have never known. I would definitely come back again and recommend to my friends. read more

This is my go to repair shop! The new owner Ross is very knowledgeable and honest. I know nothing about cars so I always dread taking my car in for repairs. I feel like I am always getting ripped off or they are trying to sell me something. This is not the case at Franks. I took my Chevy HHR in because it was stalling on me. Ross told me not only what needed to be fixed but explained why and what the part did. Fair, honest pricing and detailed invoices. I would highly recommend Franks! read more

Looks like Greg sold the business. I recently returned and had the brakes done on my 328 and everything was perfect. Great service, good prices and it was done on time. The new owner seems solid and I'll definitely keep using FFCS. read more

Greg is great (Frank is retired btw). He is price competitive (I know, I called around). He explains the work he is going to do and what options you have. He will also show you the parts and the wear on the replaced components. I have used this place twice now and my coworker used them once. Highly recommended. read more

If you have a sick Volkswagen (like my awful 2005 Jetta) or other foreign car, go see Greg at Frank's Foreign Car Service. I have been there alot for regular services and more serious stuff - he is great! He knows what he is doing, is very informative and constructive, knows folks in the dealerships, not too pricey....great guy. Did not charge me when I took the Jetta back a while ago when it broke down, but he helped me enormously. I even took my Chevy Trailblazer to Greg recently. He fixed most things and referred me to someone else to look into some serious problems (cos he does not specialize in Chevys). What a great service. read more

If I could give more than five stars I would! Jonathan and Greg are by far the best mechanics in the Bay Area! I had a Lexus that needed work done and they made sure everything was done perfectly! Thank you Jonathan and Greg for awesome service! read more

Been going to Franks for over 30 years. Joe and Shadi were there when I started and now Greg owns the business (Joe still helps out on occasion). Not the cheapest in town, but I would trust them with my life. Reasonable and gives honest advice. If he tells me it isn't worth the money to fix I listen. If I have a problem on the road and drive in unexpectedly, I get Greg's undivided attention (unless, of course, he is dealing with another customer). Franks doesn't need advertising because he already has more business than he can handle from word of mouth. I probably shouldn't be writing this because it will only make the line to get an appointment longer. In fact, maybe you shouldn't go..... read more

Great and high quality auto service. Good price.