The reason I don't like these types of platforms are because they are full of reviews from people…read morethat just do not seem reasonable. The towing business first of all is likely a very tough business to receive positive reviews. When a vehicle is towed it's likely because of 3 primary scenarios (an accident where the car is not able to be driven, a broken down vehicle, or a vehicle parked in a no parking spot.) Either of the listed scenarios are starting off with unhappy automobile owners so reviews are likely going to be positive. With all that said, I have recently had a car that was in a pretty bad accident...thankfully no one was injured by the grace of God! The Crystal Lake police officer was pretty awesome on her own and we are always thankful to our police! The officer called Ormsby Towing, owned by Tom Ormsby I have come to find out. This company has been in business since 1948! That's 76 years of being in business. They have countless of satisfied customers and reviews...some of these can be found on the following websites: Kelly Blue Book Reviews: https://www.kbb.com/dealers/crystal-lake-il/565567/ormsby-motors/ Google Reviews: https://www.google.com/search?q=ormsby+motors+google+reviews&sca_esv=d3224e15adc24c7c&rlz=1C1RXQR_enUS964US964&sxsrf=ADLYWIIaMKPhzRO7qKgE1J066ijY6pgm2Q%3A1724345334727&ei=9mvHZrWULLS2ptQP3t6aCQ&ved=0ahUKEwi155X5homIAxU0m4kEHV6vJgEQ4dUDCA8&uact=5&oq=ormsby+motors+google+reviews&gs_lp=Egxnd3Mtd2l6LXNlcnAiHG9ybXNieSBtb3RvcnMgZ29vZ2xlIHJldmlld3MyCBAAGIAEGKIEMggQABiABBiiBDIIEAAYgAQYogQyCBAAGIAEGKIEMggQABiABBiiBEjMFlDrBVjsEnABeACQAQCYAWygAbIFqgEDNy4xuAEDyAEA-AEBmAIIoAKGBcICChAAGLADGNYEGEfCAgoQIxiABBgnGIoFwgIIEAAYogQYiQXCAggQIRigARjDBMICChAhGKABGMMEGAqYAwCIBgGQBgKSBwM3LjGgB4YS&sclient=gws-wiz-serp Okay, so with all these reviews averaging over 4 out of 5 stars, Yelp is for some reason is representing a little over 2 stars. My personal experience has been very favorable. BTW, I should mention, I have no ties or relations to the owner or management, or any employee of Ormsby's. I can tell you this, I was treated kindly by Tom Ormsby and he is fair and patient. He also could have easily charged my by the day that our totalled car was in his storage (locked, fully enclosed building). The car was kept safe and he was very nice to work with. I will absolutely be recommending his services to others I know and care about as well as, perhaps even purchase a car from him in the near future. You don't stay in business in the midwest for 78 years without offering something of value. Lastly, the Ormsby showroom is so clean that you literally could eat off the floor, even though I don't eat off of floors :-) I hope this review adds value to anyone looking for a towing or auto sales company.

YIKES I really never…read morepost reviews, but I feel like I HAVE to so that people know what they're getting into with this shop... Back in August my car got some body damage and was brought to ABRA Auto Body right by this shop. Well, it's alternator also decided to go out on me, so once the body shop fixed the body damage they graciously brought it to Ormsby since it was close (I live 2 hours away from Crystal Lake and was visiting my family when this all happened, so I wasn't nearby). Needless to say we got the alternator replaced and all went well. UNTIL about a month or 2 later when it started having problems again. We assumed the car was having new problems and just didn't have time to bring it to get checked out, so we replaced the battery... and that helped but didn't solve any of our problems. So we then brought it to a shop local to us and guess what? The alternator that this shop put into it was bad... so here we are, having to put another alternator into our car a few months later because Ormsby decided what our car needed was a bad alternator. So keep this in mind if you plan on going here... months down the line you may have to redo what you paid them to do...

Could not do the tow, but was able to provide information for a closer tow in my area that was able…read moreto assist.

From the owner: Angel Towing has been a reputable and reliable Towing and Roadside Assistance service in Lake…read moreCounty for over 25 years. We have multiple trucks and friendly drivers to see to it that we can get to you fast and get you on your way safely. Whether it is a blown tire, dead battery, overheated engine, or an accident, we will work together with you to get your car back on the road or to your mechanic fast! If you are from out of town or out of state, we can recommend highly regarded ASE certified mechanics to you that will be friendly and convenient for you Our list of Roadside Services include: - Car Accidents - Dead Batteries and Jumping - Flat Tires - Long Distance Towing - Repos Call us immediately and let Angel Towing get you back on the road!

It's fine, but the lack of weekend service hours and no loaner cars is a bummer. Plus I feel like…read morethey suggest optional service repairs I don't REALLY desperately need done. The 15% off on service from Costco keeps me loyal, though.

I'm honestly getting sick and tired of companies charging a 3% surcharge for purchases made with a…read morecredit card... especially when they suggest that I can "save 3%" by using a debit card. I've been a customer here for almost a decade, but I am FIRMLY committed to no longer doing business with anywhere that charges this 3% fee instead of simply including it in their prices. Also, the 3% surcharge is not mentioned anywhere on the written estimate I was given, and wasn't point out until after the work was done and I was about to pay. Then, after I indicated that I wasn't happy, I was told by the guys working the desk that EVERY shop in the area is doing this. So I decided to call, and after 5 shops that are all within 1 mile of this shop, literally NONE of them are doing this. Don't get me wrong. I like the guys at Douglas. But Even more than that, I really don't like being lied to. I won't be going back.

I am the unluckiest person when it comes to flat tires, dead batteries and one in a million…read morecomprehensive insurance claims. Whitey's Towing has been the responding roadside assistance for most of my issues and has been professional, capable and friendly each time-much appreciated when having a "bad day". Thank You!

I needed a lock out service on a Sunday morning. I called and was told it would be about and hour…read moreand is about exactly that. With in 5 minutes if arrival Thomas had the truck open. Thank you very much

Our car ran out of gas on i-90 going east in the middle of the night and these guys came out in 15…read moreminutes and hooked us up with gas and got us on our way. Call them anytime. Excellent service

My son and I were struggling on the side of the road with a dead battery / electrical issue. Out of…read morenowhere, Chicago Best Roadside Assistance pulled over--not because we called them, but because they saw us struggling and chose to help. That level of humanity and professionalism is rare these days. The mechanic was not only incredibly kind and patient, but also extremely knowledgeable. Within minutes, he diagnosed the issue, gave the car a jump, and walked me through what happened and what to watch for moving forward. No pressure. No upsell. Just honest, solid help. What truly stood out was how calm and reassuring he was--not just for me, but for my son, who was starting to get scared. The pricing was very fair and the entire interaction turned what could've been a nightmare into a moment of gratitude. If you're ever stuck in Chicago and need fast, genuine, and expert roadside assistance, call them first. They absolutely saved the day for us.