Great place to take my car Friendly and amazing customer…read moreservice Keep up the awesome work

I did a little R&D on the parts installed, and their price was OVER double what the local Ford…read moredealer was charging for the same part! When I emailed and asked why more expensive then the dealer, I was told they charged what they needed to charge to make a profit. BUYER BEWARE, this place is expensive and, in my opinion, unethical. I should have gone to the Ford dealer. And I did, I took the same car to Ford in Huntington Beach just last week, and NO Charge. How about that, no charge from a dealer. shop around, get your quote, and call around and check the $$$ numbers. Some people also don't look at the reviews, which would be me. Expensive mistake. The OWNER responds that they provide a 2-year warranty, which is why they are more expensive. Well if the work you provide doesn't last for 2 years, you have still covered your time and effort, but not for the client, we still need to come back and have the work done again, we lose time, but because your MORE expensive, your time is covered. Life is a series of patterens, how many folks need to come back for warranty work? You have numerous bad reviews lately. You need to spend more time taking care of your clients and less time making commercials.

My family has been going to Schmitty's for at least ten years because of their quality and honesty…read more We like having everything done at one place, by a locally-owned business. Schmidty's also honors their warranties. Recently, I got a message on my dash board that my tire pressure was low in one tire. It was from a nail or screw. Schmidty's replaced it under warranty. They warranty all their tires. Last week, my car wouldn't start. I got it jumped and learned it was down to 11 percent. I was encouraged by the roadside assistance technician to purchase a replacement battery with a three year life, but I chose to take it to Schmidty's out of loyalty. My four year old battery turned out to have a five year warranty and Schmidty's replaced it. Yes, there was labor, but the new battery was no charge. My previous experience for 20 years was with other service companies because I drove a fleet vehicle and was required to use certain brands. I don't recall ever being told something that needed replacing was under warranty. That is why Schmidty's shines, in my mind. I did not have to point out the warranties; they brought them to my attention. They also saved me having to get my vehicle towed by allowing me to drive it with them right away so the tire went flat and the battery died on their property.

I took my vehicle to a shop with great reviews. They gave me what seemed like a reasonable initial…read moreimpression, but when the actual quote came back it was around $2,400, and then they started pushing unnecessary add-ons. The part itself wasn't expensive, but they insisted the labor was extensive and pressured me into getting it repaired immediately. not trusting my instincts but also needing my car back quickly, I went ahead with the repair. About a month later, I found out the issue was actually related to a recall. That meant I could have had the entire repair done at the dealership for free. What makes it worse is that they clearly knew something was up they even told me they had to contact the dealer for information. Because of that, I ended up paying a couple THOUSAND dollars I didn't need to spend. In hindsight, they were aware it was likely a recall and didn't disclose it properly. Very shady experience definitely go somewhere else.

Fast and affordable. You might want to learn from my expensive mistake and skip the Ford dealership…read moremechanic and come directly here :)

I have taken one of my cars here consistently, for the last five years, for repairs that occur with…read moreolder vehicles. I recently used their services and ended up once again.Receiving very fair, competent and quick services. I appreciate the shop a lot. I wish there were more shop owners That acted more like humans like Enjoying Mechanicx instead of fortune 500 corporate sharks.

Wow, first thank you Yelp for being a site where you can turn to for referrals…read more Now let me tell you my AC stopped working in my 2017 Escalade. After reviewing a few companies on Yelp, I felt the need to call. Francisco answered the phone and listened to what I was experiencing with the AC. I booked an appointment for the next morning. The shop was busy and I waited my turn in line. A few of the customers that I saw coming in had been in before for other reasons and obviously had a positive experience because they felt like they knew Alba and Francisco really well and trusted the team. Within a few minutes, my car was being looked at. I took a walk around the park, which is very close by and came back in 30 minutes and they assessed that I need a new compressor. Luckily, before I got back, Alba had already ordered it, and it was on its way taking about 30 minutes to get there. A price was quoted, and it was fair and reasonable. Because it was gonna take a few hours, my wife picked me up and we ran some errands. I received a call and it was from Alba around noon. He said they installed the new one and took it for a test drive. It worked good for a few minutes then stopped. He assess the problems already ordered a new one and said he'll have it done before the end of the day. I received a call around three saying the car will be done by four so at 3:30 I headed to the shop. The car was waiting for me out front. Alba took the time to explain what it happened. He also went above and changed many of the fittings as he seen problems with them before. He even changed one of the belts that control the compressor at no charge. Alba and his team are truly a rare find. Noticing all the workers were always engaged and working. They really have a good team. Well, in the lobby, there was a sign on the wall I read I wish I took a picture of it, but I didn't. It spoke to listen to the customer write down the problem. Assess the situation and determine the solution and communication with the customer. You can tell that this establishment embodies that culture. They do more than just AC as I heard other people were in there for brakes and other things. I definitely will recommend this company to my friends and family. This is an honest Repair shop that goes above and beyond. And towards the end, I realized they were AAA approved.

I have been a loyal customer of HB Auto & AC for several years. They have serviced my 2014 Mercedes…read moreCLS 550 multiple times, and I previously trusted them with an A/C repair that cost me approximately $1,800. Because of those experiences, I had no hesitation calling them to schedule a transmission fluid service. Over the phone, I was quoted $350 for the transmission fluid change. After I dropped off my vehicle, I received a call from an employee named Alba informing me that the price had increased to $756. When I politely asked why the quote had nearly doubled, instead of receiving an explanation, the conversation became hostile. I told him that the new price was not what I had been quoted over the phone and that I felt I had been misled. He responded by saying, "There's no crime in lying. Where's the law about lying?" He then told me to "pick up your car and get the f*** out of here." When I told him that his language and behavior were rude and unprofessional, he replied that I was displaying "typical California shit" and again told me to "get the F out of here." What disappointed me most is that I wasn't upset simply because the price changed. I understand that estimates sometimes change if additional work is required. I was upset because of the way I was treated after asking a reasonable question about the difference between the original quote and the revised price. Before posting this review, I called the shop hoping to speak directly with the owner to resolve the matter privately. I asked for the owner's name or a way to contact him, but I was told that information was not available to me. After years of being a loyal customer I have been a loyal customer of HB Auto & AC for several years. They have serviced my 2014 Mercedes CLS 550 multiple times, and I previously trusted them with an A/C repair that cost me approximately $1,800. Because of those experiences, I had no hesitation calling them to schedule a transmission fluid service. Over the phone, I was quoted $350 for the transmission fluid change. After I dropped off my vehicle, I received a call from an employee named Alba informing me that the price had increased to $756. When I politely asked why the quote had nearly doubled, instead of receiving an explanation, the conversation became hostile. I told him that the new price was not what I had been quoted over the phone and that I felt I had been misled. He responded by saying, "There's no crime in lying. Where's the law about lying?" He then told me to "pick up your car and get the f*** out of here." When I told him that his language and behavior were rude and unprofessional, he replied that I was displaying "typical California shit" and again told me to "get the F out of here." What disappointed me most is that I wasn't upset simply because the price changed. I understand that estimates sometimes change if additional work is required. I was upset because of the way I was treated after asking a reasonable question about the difference between the original quote and the revised price. Before posting this review, I called the shop hoping to speak directly with the owner to resolve the matter privately. I asked for the owner's name or a way to contact him, but I was told that information was not available to me. After years of being a loyal customer and spending thousands of dollars at this business, I never expected to be treated with such disrespect. I believe customers deserve honest communication, professionalism, and courtesy, especially when there is a question about pricing. Unfortunately, this experience has caused me to lose confidence in a shop I once trusted.and spending thousands of dollars at this business, I never expected to be treated with such disrespect. I believe customers deserve honest communication, professionalism, and courtesy, especially when there is a question about pricing. Unfortunately, this experience has caused me to lose confidence in a shop I once trusted.

I would like to take a moment to truly thank Keith for his hard work and dedication to fixing my…read morecar. He went above and beyond all my expectations, truly a great mechanic. Had a super mysterious clunking when driving over bumps & dips due to previous mechanic mistakes, and he took some of his personal time to come with me and to hear it for himself. They priced very fairly and had an incredible turnaround time, typically done within the same day. Thank you Keith for all that you do, I will be back because of you for the foreseeable future. PS: Keith, the sound is completely gone. Again, thank you.

Amazing honest auto shop that doesn't not try to upsell you. They told me about an issue my car is…read morehaving and were upfront that it's not a fire now but could become an issue later. Yet they did not try to pressure me into fixing it, but rather told me in a more of an off hand, oh hey by the way kind of heads up. I appreciated their honesty and the price is not a rip off either. The only downside is that they don't take appointments so it's a first come first serve situation and I had to come in on a PTO day since I want to make sure it got taken care of that day.

Called the day before for an 8AM appointment since I was preparing for a long road trip. I'd heard…read moregood things about Firestone's lifetime alignment, and they were able to get me in no problem. They also confirmed they could work on my Tesla Model Y, which I know not every location does. Robert took care of me when I arrived, and he was great from the start. He was super chill, honest, and easy to talk to. Since I was a new customer, he explained some Tesla-specific quirks and tire wear info. As someone who's been into cars for years, and worked on all of mine personally before I got an EV, I could tell right away he knew what he was talking about and wasn't trying to upsell me. The whole process was fast and smooth. Got me checked in quickly, let me know I could grab breakfast nearby if I wanted, and kept everything transparent throughout. What really stood out was overhearing how he treated other customers while I waited. He was honest about what services were actually needed, never pushy, and very understanding when people mentioned budget concerns. Instead of pressuring anyone, he explained what could wait and what he genuinely recommended taking care of. I was judging, as someone that knows cars, and he passed. Overall, I left really impressed with both the service and the customer care here. Oh and the lifetime alignment? Will pay for itself and then some after the next alignment. For the just a little more than what as America's Tire was going to charge for a one time alignment. Looking forward to coming back. Or at least as much as anyone can for a routine alignment.

Still the best Firestone store i drive all the way from LA County , to go here staff Ali and jason…read moreare always helpful and friendly and my Tech today Hugo always best alignment's, spot and on and driving straight as ever , thanks again

My 2nd appointment here !…read more I was having car issue that other mechanics couldn't figure out, I show up without an appointment and was greeted by a warm service. I thought my starter was going bad, but upon their inspections, a cleaning on the battery terminals was recommended and that resolve my issue. I told them I needed to go a smog & they had it in house service. In less than an hour, I was already back on the road home. Thank you for your services ! I will return again for my future car needs

So happy to be able to make this review. Outstanding company. Very thorough. Krista / Luis /…read moreChelsea / Walter Rep / Bennett Rep / Darrell Mechanic and Dan the Manager take great care of my vehicles: Honda, Toyota and '67 Firebird! I highly recommend Expertec for all your automotive needs.

This is a great place. May not have late hours, but that's ok. They are good at what they do and…read moretrustworthy. I have taken my wife's Cherokee twice here and they have always done great service, quickly and priced fairly. Other places always wantv to charge more, plus someone's didn't even get it right... Sam was honest and on time. I would recommend them any day. The service was also fine with a smile. Please tell them Frankie sent you. It may not get you anything, but I truly enjoy supporting local businesses who do things right.

The most trustworthy. The only place I take my car. My car is 26 years old. Hes gone out of his…read moreway to source parts on ebay. And he's reasonable.!

I can't express how grateful I am for Performance Auto Repair in Costa Mesa. Even though I live all…read morethe way in Chino, something about their reviews made me feel like I could trust them -- and I was right. When my SUV overheated and the engine failed, I was overwhelmed. But the moment I spoke with them, it felt like a weight lifted. They understood exactly what was happening before they even saw the car. Instead of pushing a costly $6,000 engine replacement, Byron found a way to rebuild the engine through a machine shop, saving me thousands. That kind of honesty is rare. The repairs took time, but they never rushed. They kept us updated, checked every detail, and refused to release the vehicle until they were absolutely sure there were no leaks, no issues, no surprises. After dealing with another shop that returned our Honda Pilot with oil leaks, this level of care meant everything. What stood out most was their integrity. Their kindness. Their commitment to doing the right thing even when it takes longer or costs them more effort. If we lived closer to Costa Mesa, we'd bring every one of our vehicles here without hesitation. There truly aren't enough words to describe how thankful I am for Byron and his team. They didn't just fix my SUV -- they restored my trust in what an honest auto shop can be.

An honest expert mechanic that I'm so grateful to have found. Byron has been keeping my cars…read morerunning for years. I highly recommend him but low-key I want to gate keep this place. I don't want the spot to be blown up, but hey, when you work so hard, you deserve to gain a loyal and strong following.

I was in a serious car accident a few months back I had just bought a new Toyota Tacoma, and I had…read moreonly had it one-month needless to say I was heartbroken and I was feeling lost and like no one cared, but then I called Gustafson's I had used there auto shop before and already knew this company was honest and good people.. but this was more than I could have expected! JOSE DORANTES I can't say enough he was so kind and helpful and made me feel seen and heard and that he cared what happened to me and my truck even after it was totaled, he still called me gave me advice I mean this is beyond care this is customer service that you won't find anywhere else! I will forever be grateful to Jose and Gustafson Brothers, and this shop will always be my shop. If you want honest hard-working people that treat you like a valued person, come here!! they won't disappoint.

Always had a great experience here. Got body work done. Jason was very helpful. Communication was…read moreconsistent and clear, with updates every few days which really helped ease the stress. He worked with me on the cost, which I appreciate, and they were able to prioritize my repair and finish it much faster than expected. Professional, responsive, and accommodating. I'd definitely recommend them.