I contacted my jewelers for a quote to resize my ring through yelp. Chad responded within 15…read moreminutes. The price was very reasonable. I brought my ring in yesterday. I dont usually wear rings due to the fact that I have skinny baby fingers and most stock rings dont fit me. My jewelers sized my finger and made sure the ring would fit correctly. They resized it within 24 hours. My ring has a simple plain band so it may take longer with other rings depending on the complexity. They did a good job resizing the ring. They have a pretty good selection of jewelry. Everyone was very helpful and they did have a good sense of humor.

Extremely frustrating experience. I would not trust My Jeweler with my jewelry again…read more I brought in several pieces for relatively straightforward repairs--a bracelet spring, a broken prong on a ring, and a separate older ring that needed a new head soldered on so a new stone could be set. I was originally told a couple of weeks. Two months later, the work still wasn't completed. Even worse, he made a major mistake with the ring that only needed a broken prong repaired. He CUT OFF THE PRONGS because he claimed he "thought" that was the ring I wanted the new stone set in. I never told him that. In fact, when I originally showed him the ring, we specifically discussed the broken prong, and he even checked the existing diamond and showed me that it was not loose. There was absolutely no reason for me to ask him to remove the setting or replace that diamond. Rather than simply acknowledging that he had misunderstood or made a mistake, he repeatedly tried to tell me that this was what I had asked him to do. It was not. Another bizarre excuse involved his carbon-copy paperwork. He repeatedly claimed that I had taken his carbon copy. I NEVER took his carbon copy--not when I dropped off my jewelry and not when I finally picked everything up to take elsewhere. In fact, every time we discussed the paperwork, he had a carbon copy there to show me. Yet somehow this became another thing he tried to blame on me. That was really the theme of my entire experience: excuses and shifting responsibility. I was repeatedly told, "a few more days," followed by explanations about being too busy and having too many interruptions. I went into the shop approximately eight times trying to get my jewelry completed or simply get it back. The shop was almost always empty, and on several occasions when another customer was there, they were also complaining. The one repair that was supposedly completed--the bracelet--broke again immediately and had to be brought back. What was especially frustrating was the enormous amount of time wasted. He would stand and talk at length while repeatedly explaining that he didn't have time to complete the work because he was constantly being interrupted. At one point I spent over an hour there. After two months of delays, broken promises, a failed repair, a ring altered in a way I never authorized, and repeatedly being blamed for things I did not do, I finally gave up and took my jewelry back. Bad business practices from beginning to end. If you value your jewelry and your time, I strongly recommend going somewhere else.

Highly recommend the team here at Estate downtown in Portland. You can always find great deals and…read moreamazing value. The service is incredible and they will be honest with you which is highly appreciated. Looking forward to checking their selection out here again soon!

Honest appraisal of value for our family's silver collection and an owner that establishes trust…read morewith you right away. Highly recommended.

Gem Set Love isn't just a store--it's the kind of place you never forget…read more A must-see treasure in Portland that feels like stepping into an enchanted almost forgotten time. Visiting their shop should be on everyone's Portland bucket list. The Art Nouveau-inspired store itself is a wonder! You can tell that every piece has been carefully curated and handled by true jewelry lovers and historians. You will see one-of-a-kind antiques in this store that you will not see anywhere else. They have a large selection of engagement rings, wedding bands, and antique and vintage jewelry of all kinds. What I find especially unique about Gem Set Love is that they don't only haven an in-house metalsmith for repairs or custom work, but they are passionate about their recycling work! They transform incomplete ancient pieces into new ideas, creating new unique quality treasures. These new creations are equally deserving of being called heirlooms. I especially adore these in-house lines, Ancient Influences and 720 specifically, and I personally own five pieces. Their craftmanship and creativity is simply unmatched. I adore that they are crafted with such care and meaning. If you love one-of-a-kind antique pieces or want to find a truly special gift for someone special (including yourself), this is the place!

I love Gem Set Love. I have been lucky enough to have a husband who loves it as well! He has…read moregotten my engagement ring, wedding ring, multiple anniversary rings and other adornments from GSL. We both have always been so happy with their selection and their knowledge of the jewelry. I could spend hours looking at all of their beautiful pieces. Every interaction has been positive. We are always recommending our friends and family to stop in, if they are wanting great service and amazing jewels. Thanks for all the love and jewelry ladies!

Honest, knowledgeable service. They've been around forever, for good reason. Helpful staff.read more

We spotted a 'get your rings cleaned' sign on the window, as we're visiting Camas for our 50th…read moreValentine's Day! I thought, I'd look around, while getting my rings cleaned, but it was done before I had a chance to check, if they have any gold bracelet. . . . my intentions to buy sometimes this year, since my birthday is just around the corner. I was ready to leave, after I got my rings cleaned. But, the warmed of the room, and the friendliness of the staff, made me linger on and on, and on and on, and I didn't really want to go back out in the 40degree weather. More & more customers were coming in, and they're being helped, while hubby checked on his phone, and I was free to browse all I want. No pressures! Still not thinking of buying anything, there's no bracelet I wanted, but it was so fun looking through all the displays, that I can touch & gawk, or try on (I asked). UNTIL, hello! I found a display of gold paper clip style necklace, and I knew I wanted it... I told hubby: to attach my 2nd gold cross! It was something I needed, and the price was right. Well, I left wearing my new necklace, with a big smile!

I continue to handle all my jewelry needs at Golden Gift!! Also worth mentioning - Saadi also…read morecreates custom, one of a kind jewelry pieces. I always get compliments on mine. His shop is still open and servicing customers so head on over to downtown Portland!

most elegant and knowledgeable owner with this establishment. Saadi, is a gentle, soft spoken man…read morewith an extreme knowledge of jewelry and his carpets. Doing business with Golden Gift Jewelry was such a pleasure and unique experience. It was a joy to be there with Mr. Nikoo and learn all about his different carpets and his knowledge about his jewelry. He was never hurried and enjoyed talking to us. Sorry is probably one of the most honest, kind, gentlemen I have ever been fortunate enough to meet. Thank you Golden Gift Jewelry we shall return with pleasure.

I cannot recommend Robert at Kassab Jewelers enough. After something happened to my wedding rings,…read moredealing with the insurance company was incredibly stressful, time consuming, and awful. Robert went above and beyond by advocating for me every step of the way. He fought on my behalf, communicated with the insurance company, and genuinely cared about helping me get a fair outcome. He even spoke with the owner to advocate for me so I could get the ring I truly wanted. Thanks to his dedication, kindness, and persistence, I ended up with the ring of my dreams. Robert made what could have been a frustrating experience feel personal and supportive. His customer service is exceptional, and it's clear he truly cares about his clients. If you're looking for someone who will treat you with honesty, compassion, and go the extra mile, ask for Robert at Kassab Jewelers. You won't be disappointed!

We had bought our engagement ring here about 6 years ago and recently the band broke. I called…read moreKassab to see if anything could be done, I live in San Francisco, and spoke with Danny, who said he would take care of it. I mailed the ring and it came back better than I expected. Danny was amazing to work with and he was so helpful and communicative on every step along the way. We will definitely be coming back for future purchases and upgrades! It's worth the trip.

A bracelet of mine was too long and needed shortening. It was an affordable adjustment with a quick…read moreturnaround. The staff were knowledgable, attentive and very kind. I'm so excited to be able to wear my bracelet again! A lovely experience all around!

Had wonderful experiences with this group over years as a high end jewelry saleswoman. Recommend…read morethem highly! Their work is incredible!

I stopped into Kassab at Washington Square just to inquire about a cleaning and perhaps some repair…read morework on a 3 diamond dinner ring. It is 30 years old and quite beat up. I wear it always, never removing it. I had been spending $200-$300 every few years for upkeep. I inquired and out walked Cody- the Bench Jeweler. Right then he helped me get the ring off, took it into the shop, cleaned, inspected, straightened the band and brought me back a gorgeous piece of jewelry. " I don't need to leave it?" "No" Cody said. the piece was in great shape ready to go! No CHARGE! I could not believe it! A 5 minute transaction and I had my beautiful ring back! This is not Old School Customer Service- This is a company that from the top down says "Do the right thing for the customer.". Thanks Cody for making my day, and Kassab for having Cody. I will be back and so will my friends! LR

Go to John. I repeat.. GO TO JOHN. He seems like the only true sales associate who actually knows…read moreabout the jewelry in that store and is there to provide you with soooo many options to fit your needs. I got both my engagement ring and wedding band from John (worked with a lady first that didn't help much), and my husband got his band too. We had such a delightful experience with John about a year ago and cannot recommend him enough. We probably wouldn't have even shopped at Kassab if it weren't for him and his professionalism, respectfulness, knowledge and overall ability to help you find EXACTLY what you're looking for. Fast forward to this year, when my husband lost his band and I decided to surprise him with a new one. I emailed John and he set me up to come into the store, buy the exact ring my husband had the first time and leave with a display ring to present to my husband so he could come back in after to have his finger re-measured before we put in the order. Once he was given his ring (he was SO excited by the way!) we stopped in on our way home from the coast and I had my husband go in while I stayed in the car with the dogs. The receipt I gave my husband clearly specified the ring I bought and that the ring he was coming in with was to be returned so he could measure his finger and order to the right size to have his dream ring again. He came out after about 45 minutes baffled. Apparently when he went in, the older gentleman he went to asked him what he needed, he said he'd like to return this ring to get his ring, the guy asked what was wrong with it, my husband rightfully said "this one sucks, I want my ring" (trust me, I was given that display ring because it specifically had no interest in it and wouldn't be missed in that display case LOL) and handed the guy the receipt that showed what I had actually bought. He scoffed. "This ring doesn't suck" and then started telling the women behind the counter "this guy thinks this ring sucks". So unprofessional. Another gentleman walked up to try to help and was more helpful (my husband admits), but they just wouldn't take the time to understand what was going on. I bought a specific ring, he was there to return this one and get the right size for the actual ring I ordered (unless he saw something he liked more). Simple. They didn't show him any new collection, just said "this is what we have" while pointed at the case. So helpful..... not. After some back and forth of trying to get him to buy the platinum instead of the gold (which at first they said was cheaper and then oh... nvrmd its $900 more), they finally accepted the return and resized his finger to order the ring. They started saying square rings are hard to size and that's why it was too big blah blah blah.. it was a DISPLAY ring to be presented to him. Not his size at all, WE KNOW. When he walked out he said thanks for helping and neither of them acknowledged him. After hearing all this in the car, I went back in and promptly cancelled the order. Told them exactly why and that I was pissed he got scoffed at, was talked to like he was crazy for not liking the DISPLAY ring, wasn't given any help in making sure he didn't like others better, and ultimately left without any other words from the salesman other than why the square DISPLAY ring was hard to size because of the shape. They even tried telling me he came in carrying an ice cold water and that's why his size went from a 10.5 to an 8.5.... No sir he's always been an 8.5. He said "no his last ring was 10.5, I looked while he was in here. I'll double check". He looked and guess what, his last ring was an 8.5. Meanwhile the initial dude that was helping my husband was across the store making eye contact with me several times and then looking away. All this to say.... If you go here, ask for John. He seems to be the only one we've worked with who knows what he is talking about, will take the time to understand what you're looking for, provide MANY options to narrow down what he thinks you'll like, and then ultimately show you a ring you love. All the others we have worked with are rude and unprofessional.