Chips are NOT freshly fried. They are from a bag fried who know when. The chips were stale and not crispy. Disgusting. Potatoes were so hard and dried out the cheap plastic forks can't even pierce them. Lots of cross contamination between ingredients. Cheese was in the corn and lettuce. I have a dairy allergy so I can't risk having even a little cheese. Then they wanted $24 for my lunch. I had to question the prices and they kept explaining that it was $2 extra for nachos and $2 extra for guacamole. I said so that doesn't add up to $24. Apparently they double charged me for an extra protein. First time at free birds. Will never go back. Just cheap fast food with a fancy dining room and a dusty motorcycle hanging from the ceiling. read more

Where do I begin. Brought my family to this location and wow how disappointed were we. First off there was only 1 person working and she was slow as I've ever seen. You could tell she did not want to be there. The bathrooms were atrocious you could only imagine what the kitchen looked like. The tables and soda fountains needed to be cleaned absolutely dirty as I've ever seen. We didnt get a chance to eat as we were disgusted and afraid of getting sick so we left and went some where else. I might give this place another chance but it will be a while. read more

Good customer service, wider-than-normal variety of ingredients to be added, and some appetizer and dessert options to go with the meal. This location has a particular footprint that others so that there are plenty of spaces between adjacent tables. read more

Freebirds World Burrito - Freebird Steak Burrito, Vitamin Water drink - Mexican Near Me - Katy, Texas

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Not impressed. Ordered a "monster" burrito...it was tiny, see pics. It was so overly salty as well. Did they make the wrong size burrito for me? Possibly. Because that/this is not a monster burrito for 13 plus dollars at all...more like a taco. The cookie I ordered was similar to the puffy cheap sugar cookies you get from Kroger. The salt......?? Oh my I'm glad it was Taco size or I would have to order a defibrillator also. Sooooo salty. No care at this location or just for my order as I've had elsewhere and were okay. Like I stated before...Taqueria on cobia drive and Kingsland at chevron. Inside, amazing made to order burritos though they were closed today. If you order from Freebirds just order a can of salt. Very poor quality like a lot of places though that is why these places come and go except for the few that respect their quality, their food, their customer service and realize their service is a service with all of this and what makes them money. Sell someone a stick to eat instead of a steak at a steakhouse you will make the one sale to multiple people though they will never come back. I won't. read more

Freebirds World Burrito - Mexican Near Me - Katy, Texas

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Beware. Last week, bowl was Full for Full price. This week starting, Bowls are STILL " FULL PRICE just it is the NEW bowl portions which is 1/2. How is this FULL? I should be pay $6, NOT $12. FREEBIRD DO BETTER or CUT your prices if you are giving 1/2 the portions. Disgusting on the STORE and corporate office. I wish I could give NEGATIVE STARS. I thought the bag felt LIGHT compared to last week which was the SAME BOWL !!!!!!! read more

Freebirds World Burrito - Half filled at FULL PRICE - Mexican Near Me - Katy, Texas

Everything was fantastic . Employees are super friendly . I appreciate the recommendations of different combos I should try . I will be back

We stopped by this location in Katy and were thoroughly disappointed. We usually go to the locations up in Cypress or Bunker Hill and they are awesome. However, in Katy they don't do kids bowls meaning we couldn't get our kids' meals comped dispite coming in on a Sunday. In order for my 5 year olds to have a rice bowl they had to ring it up as a grown up bowl even though the portion was very small due to them only wanting rice, meat, and cheese. To add insult to injury when I tried to order a salad I was told they don't do spring mix on salads anymore either. I'm sorry but shredded lettuce is a burger topping not a salad base. So, I chose not to eat which helped with the cost since we had to pay full price for each of our kids. Additionally, when I took one of my 5 year olds into the bathroom one stall was backed up and couldn't be flushed. The other had toilet paper strung all over it. This location is by far the worse location I've been to. Customer service sucked and it was about as clean as a gas station bathroom. I would hope that Freebirds would have higher standards for their locations. read more

Meh. Average. Nothing special. Meeeehhhhh. A Chipotle competitor. I ordered from here because of a video I saw on YouTube. A guy by the name of Mr. ChimeTime gave it a good review so I gave into the hype. I ordered the low-carb burrito with steak, chicken, and other Ingredients you probably don't care about. It was a bit salty but wasn't horrible. I honestly think the ingredients at Chipotle are better. I do appreciate the variety of their menu and having a low carb version of a tortilla is a huge win in my book though. I would probably try it again since it's a quick spot to eat. But I doubt my review would change. read more

4-13-2024 This location has really dropped. They messed my order up and tried to blame me! I thought the customer is always right. Not at this location, obviously. Do better please! read more

Freebirds World Burrito - Giant delicious burrito! - Mexican Near Me - Katy, Texas

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Wow. What an awesome place to yet. Coming from Austin, it has its place outrageously higher than competitors. I highly recommend. Ask for Travis, he'll take care of you. I'll be back soon. read more

Freedom isn't free, and neither is Freebirds, but even if it was, I wouldn't eat here often. I used to love these kinds of burritos, but lately I've been noticing that they're just not very good. Freebirds is a good experience in this location, and is a lot better than literally any other FB I've ever been to in the Houston area, which is why I give it a good review, but let's not kid ourselves. There's much better food in Houston than this. read more

Freebirds World Burrito - Freebirds isn't free - Mexican Near Me - Katy, Texas

Best burrito place around . Love the new walking taco options .i like the salsa verde best with ground beef and chipotle sauce

Not that good, don't waste your money, had high expectations cause of what I've seen on TikTok, the steak looks fake? Idk if you know what I mean, but personally I rather just go to Chipotle, everything is was good though it's just the food in general. read more

Was supposed to be brisket burrito but didn't even have meat. They charged me for this wad of crap read more

Freebirds World Burrito - Was supposed to be a brisket burrito with lettuce, and lots of other stuff. It had NO MEAT, lettuce, it really had just corn and jalapeños. - Mexican Near Me - Katy, Texas

I love all of the options they have on the menu now for choice of meats and veggie options, as well as how you want yout food (burrito, bowl, salad, tacos, quesadilla, etc.) Ordering for curbside is super easy on the app and makes to-go orders a breeze! They are one of the few places that still have Kids Eat Free promotions (on Sunday, buy an adult entree and get a kids entree free), with lots of options for kids to choose from, too. And you can get this deal in store or To-Go/Curbside! Their points aren't as good as they used to be, as in it takes a lot more purchases to get free items now and I don't think they have combo options anymore (where you pay like $3 for a side of chips/salsa and a drink)...but I could be wrong. I haven't seen the signage for that anywhere. ‍ Still, Freebirds is great and their queso is delicious with thin, crispy chips they have. Always a good place for a quick lunch during the week or on Sunday, with the crowds of other parents! read more

As a die hard Chipotle fan...when we moved to Texas I was told I had to try Freebirds as it's way better than Chipotle...I assume this was like the Whataburger vs In n Out debate (in n out ftw)... First impression was very underwhelming...upon a few more bites of my spinach wrapped burrito I started realizing that I *might* like this better than Chipotle... 0_0 My usual at Chipotle is a chicken burrito with cilantro rice, black beans, cheese, and sour cream. For comparisons sake I got a spinach tortilla with seasoned chicken, Spanish rice, cheese, and sour cream at Freebirds. The Freebirds burrito had better flavor. Now I just wish there were more locations as I can find a Chipotle on every corner... read more

Freebirds World Burrito - Spinach wrapped chicken burrito - Mexican Near Me - Katy, Texas

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I loved Freebirds so much I had to make sure that I got a monster burrito on this trip back home. But I committed the mistake of ordering online. The burrito was not mixed well. The sour cream requested was not there and the Prime Rib was blah. I should have been more patient to order in person to see how much sour cream was given & to actually taste the prime rib. Followed by instruct the employee on how to mix the burrito so that every bite has Some mix of flavor not just rice for bites on end before I taste another veggie. read more

Wish I could give this place a 0! This was my first time trying Freebirds and the experience was very depressing. The portion of the food was awful. Not even a complete tablespoon of corn. The workers intentionally gave as small and possible and the flavorful was mediocre. When asking for a bit more it was not welcomed. I would've enjoyed it better had I even had enough queso on my chips or even a bigger cup of water. The water cup was the size of a baby cup. Not to mention the water was the most enjoyable part of this experience. I don't recommend this place to anyone. This franchise needs to be completed gone; honestly. Your customers are paying $10 + for what should be $3-$5. read more

Freebirds World Burrito - Mexican Near Me - Katy, Texas

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Sept. 30th visit-Not a good experience for a $53.65 purchase. First off the food was to be delivered and after 45 minutes of waiting we decided to call the store and tell them we are picking it up. After confirming self-pickup, I get to the store and the food is gone. They tell me it was picked up despite confirming the self-pickup with us. Seemed to be a breakdown in communication for the order to not be picked up by delivery driver or at least put elsewhere for us. So, I'm there at the store and the food is gone, I'm upset but still respectful. I head back home and there's a long black hair in our food, we are utterly disgusted. My partner takes the food back to the store and they offer to replace, but we decline and asked for a full refund. We received a signed note from one of the workers stating a refund, since there was no manager on duty (which is interesting to say there was no leadership involved), for a refund the following day. Of course this does not happen and we get a number to corporate. We were contacted about the issue and they stated they will call back and follow up. No one did. We sent an email on the 10th of Oct. and there's still no feedback. So we paid to essentially not eat anything that night. read more

Freebirds World Burrito - Hair in Freebird burrito. - Mexican Near Me - Katy, Texas

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Just definitely almost died.. choked on this piece of plastic from my taco..... not to mention it's a KIDS meal item..... very dangerous and life threatening. Not happy at all right now. Left scared, out of breath from choking and on top of that now I don't get to eat. read more

Freebirds World Burrito - Kids Meal Side of Queso 3oz Kid's Apple Juice - Mexican Near Me - Katy, Texas

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Prices aren't too bad. Free kids meal with adult meal. However, cashier asked if we wanted to make our drinks a large for only $.20 more got the receipt and it was not $.20 more it's $.40 more. The food was so so not really very good at all. The beans are burnt. The rice is mushy. The chicken was salty. Little cubes. read more

Freebirds World Burrito - Receipt showing prices - Mexican Near Me - Katy, Texas

Don't waste your money. I went Sunday at 5 PM. The line looked like it had been out for 60 hours. No guac, no pork, no pico!! Two of the crew seemed engaged and kind, but appeared like the manager was a young unkept skinny kid that couldn't care about anything. When one crewmember said he needed more guacamole. He just rolled his eyes and said well, I guess I have to make more. I will never return this place again. read more

Great place! Service is outstanding, they are efficient but never felt rushed. Love the variety.

I'm from California and I love Chipotle. I was looking for something similar in Houston but more with like a Tex Mex taste. This place did exactly that! I was really excited when I saw a line because I immediately thought it was a popular spot. Service was quick and the staff was very nice and patient to answer my questions. My coworker got a massive burrito and my burrito bowl was towering over. Portions here are HUGE. I normally don't eat a lot but I made three meals out of my burrito bowl. We both agreed that the food was fresh and quite delicious, but doesn't beat Chipotle. I'm not giving it a full 5 stars because some of the fajitas were burnt, rice was mushy and the beans were a bit salty. One of the guys also charged me extra for a bottle of water I didn't even get... read more

The food was bland and the portions were really small. There were gnats all over the beverage station and sauces!

OMGGGGGG, thank you Lord for answering my prayer! Just visited the Freebirds Stableside location in Cinco Ranch and this MONSTER BURRITO with seasoned chicken...AMAZING!!! Bring your appetite or just save for a 2nd meal! Say hi to Valerie and Sam at their new location!!!! read more

Freebirds World Burrito - A massive MONSTER BURRITO!!! - Mexican Near Me - Katy, Texas

Freebirds is one of my favorite burritos. Create your own burrito using their fresh ingredients. I think the base rice some how tastes better than other burrito joints. Their employees are a wild and fun bunch. I think you have to have piercings and tattoos in order to work here. Their queso and chips are great! As is the pot brownie! Sweet Tea Rating: 9/10 The sweet tea is very good!! One of the better sweet teas around. Smooth, sweet and full of flavor. read more

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Listen I'm a freebirds girllllll but they did me dirty I order a large chips and queso to share with my mom do you know they gave me the smallest amount of chips . I was so heartbroken because I love there chips and queso ‼ then I eat the chip crumbs and they steal! ‍ THEY DEFINITELY WAS FROM YESTERDAY...but like I said I do still love them but y'all did me dirty read more

Freebirds World Burrito - Large cheese - Mexican Near Me - Katy, Texas

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Good food, but definite victims of shrink-flation. Get the chips and queso and just plan to stop by the convenience store for an extra bag of Tostitos unless you rally heap the queso on your chips since the bag will have all of 5 in it. read more

Definitely hits the spot. Fresh and delicious. Service was a little slow and they really are scarce with the servings. read more

Freebirds World Burrito - Monster Seasoned Chicken Burrito - Mexican Near Me - Katy, Texas

Burrito is good. But weird how you don't get chips with the queso. Ordered it through this app. There was no way to add chips, so I wrote it as a note. Just odd. You'd think if someone ordered queso, you'd get chips with it. All good though. Maybe they just gotta update the yelp menu. read more

This was my first time trying out Freebirds and I ended up getting a "veggie" bowl. I like that they have different types of tortilla options and burrito sizes and that you can customize your bowl/burrito/nachos with any protein or veggie and other ingredient. Everything was fresh, the staff were highly sweet and the place was clean - they had tables blocked off to promote social distancing! Way to go. read more

Freebirds World Burrito - Mexican Near Me - Katy, Texas

Great place for filling food. Giant burritos a d a variety of different ingredients. The burritos are quite large even if you get a smaller one. I enjoy the variety of different tortilla options. read more

Freebirds World Burrito - Variety of sauces - Mexican Near Me - Katy, Texas

The food is great but the service is even better. Marie went above and beyond what I expected and really the whole staff was just amazing With the customer service. this is what Keeps a business rocking. Keep it up. read more

The food is always super fresh even when it looks extremely slow. The customer service is incredible!

Freebirds is by far our favorite burrito place in Katy and this location has the best service you could ask for! Very friendly, prompt to cleaning after people, quick to restock and ensure everyone was satisfied. The line goes quick - don't drive past if you see a line - GO IN and get your fill on a great burrito read more

Solid fast food at a decent price. Service was good and the place appeared clean. Love the taste of the grilled chicken but wish they would not chop it up so small. read more

The service is always friendly and the food is great! We love Freebirds for our keto options! read more

Freebirds World Burrito - Mexican Near Me - Katy, Texas

One of my go to spots when it is in the area I really prefer the variety of choices and they seasoning of the meat as oppose to other burrito spots. Normally I get the burrito bowl because it's just better to eat when on the go, the burritos are so stuff that it spills out anyways.. read more

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Great food, so many options, great location. Dave is awesome. Just go order what you want and chit chat with Dave. Thank me later. My order is always the same. I get the cayenne tortilla-freebird size or the one smaller. The chips and queso is great too. read more