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    Services - Freelite

    Door installation

    Window installation

    Window replacement

    1 More Service

    Skylight installation

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    Recommended Reviews - Freelite

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    Skylight installed in dining room, finish and texture match existing walls perfectly!

    They did a fantastic job installing a skylight in our dining room. The finish and look matches the room like it's always been there, and I can't think of a higher complement for the work they did. We will consider them for any future skylights or window replacements!

    Picture window with side sliders
    Phil S.

    1). Josh did a great job: listening to what I envisioned, the measurements, quote and my technical questions about the energy efficiency of the windows. I felt comfortable with the purchase. 2). Good communication about the schedule from the office. 3). Windows arrived ahead of schedule and fit perfectly. 4). The install team was spot on. a). They respected my request to mask up when inside the house. My wife is COVID susceptible due to lung issues. I really appreciated that. b) They did a great job taking out the old windows. The contractor we used for another job left large pieces of broken glass that were dangerous to our dogs. These guys had a system that was well thought out. 5) The windows are great, good looking as expected (from the work we did with the salesman) and you can already feel the efficiency benefit by the way the room feels. I will use them when I replace my front windows.

    They also provided this beautiful walnut door.

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    12 years ago

    Business owner information

    Photo of Chip M.

    Chip M.

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    10 years ago

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    Page 2 of 2

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    Review Highlights - Freelite

    Would highly recommend Freelite after getting Competitive bids from Home Depot, Pella, and Andersen.

    Mentioned in 3 reviews

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    Lasting Impressions Window and Doors

    Lasting Impressions Window and Doors

    (25 reviews)

    Everyone that I worked with was very professional. Often explaining items that came up without me…read morehaving to ask. The day of installation. They swept and vacuumed up their work space. They spoke clear English and Spanish and were very respectful. They even cleaned the windows before they left. Excellent work!

    2/15/23: For the price of the TruStile door paid, it should have been replaced with a new one as it…read moreeither was delivered damaged or it was damaged on the install. In addition, there was gap at the bottom and side of the fire-rated door when installed. I had requested a new door to be installed due to the damage and poor installation job. Rather than order a new door, of which the vendor, Trustile, should have replaced free of charge since it arrived damaged, it was "repaired". The repair job is still poor and you can tell there was damage. Even though painting the fire-rated door might "fix" this, I shouldn't have to first sand it myself and prime the area to make it right. And when the threshold at the bottom was adjusted, there still was a slight gap and had to request to be readjusted again, I double checked this time before the installation manager left. The sales and installation manager were nice, but the the customer service on how to remedy a damaged door was not very good, especially for the price of a custom made new door. I will not be using them for any future projects and do not recommend them. Edit to review 2/21/23: After speaking with the business manager, was able to resolve the issue with the damaged door. Another individual, who was noted to have many years woodworking experience, came to repair the damage on the door properly, and sanded and primed the area too. The results are much better and acceptable versus the prior repair attempt. Cal is amazing and did a great job. I also appreciate the response and communication from the manager as well as a call from a TruStile representative. My original review has been revised from 1 star to 3 stars. Edit 2/25/23: It appears the adjustable threshold was not installed properly as there is now a gap at the bottom right. Seems like the adjustment did not hold, not sure what happened, looks like the right side is depressed. Another issue of workmanship on the either the original installation or repair. Back to 1 star and waiting to hear back from the business manager. This will be the third attempt on getting the install on this door correct and up to standards.

    Christy Windows - New white vinyl dual pane window installed

    Christy Windows

    (42 reviews)

    I reached out to Christy Windows back in February, some five months ago, to have three windows…read morereplaced in my townhome in Tempe. The proprietor, Matt, and I agreed upon a price, and was told he'd take measurements before installation. Since then, I've received texts about unexpected delays, both professional and personal, with assurances that the windows will indeed be installed once all these events subside. From March through June, I followed up and followed up, only to receive excuses/explanations about this or that unforeseen event that hasn't allowed him to complete installation, but not to worry, it will get done. After four months of unfilled promises, three days ago I finally texted him to ask if the job was going to get done at all. I just need an answer one way or the other so I can plan on how to proceed and if I need to contact another company. This time there were no excuses/explanations...he simply ghosted me. After all this time, I get neither an installation nor even the courtesy of a phone call to explain why. To string a customer along for four months to ultimately just ignore him, that's no way to do business. The only reason I left two stars instead of one is the few times I actually spoke to Matt, he was polite. So, I give him a star for that. But he sure didn't fulfill his promise, and there's no reason to treat customers this way.

    Originally this company, Matthew is the owner, was very communicative and responsive. We sent…read morephotos of the work to be done. He told us he could be at our home over the weekend. I needed a day/time pinned down so I asked for more specifics. We settled on the day and time. When the day arrived he wrote early saying he had car trouble and other work to do and had to cancel. He said he would follow up with us the following week . The week goes by and no contact. This is not a good way to conduct business. By then I decided to contact another contractor who was available and interested. The work has been completed by another contractor.

    Freelite - windowsinstallation - Updated May 2026

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