Sometimes things don't go as planned…read more The staff at Lady Bird this morning was challenged by rain, two coffee machine failures, short staff, and the business of an opening weekend at the start of the summer season. Regardless, they rose to the occasion and ensured we had a delicious and graciously served brunch. I especially appreciated how the team clearly let potential diners know - as soon as they came in the door - that food would take around an hour to get to the tables of those choosing to stay. The integrity in setting realistic expectations for diners was refreshing and made me want to root for them (and not against them). I look forward to returning for another delicious meal in the future!

Ladybird was our first lunch stop and wow... what a way to kick things off…read more The vibe was spot on fun, relaxed, and just a great place to hang out. Our waitress was amazing and super friendly, which always makes a difference. But my chicken sandwich... listen... I'm convinced they gave me the whole chicken. It was massive but also SO good. Juicy, flavorful, and worth every bite. Paired with a yummy glass of wine? Perfect lunch. We will absolutely be back and next time we're coming hungry for dinner.

unusually busy for a Monday evening. we had to wait 30 minutes for a table. Server seemed new. she…read morewas unable to answer questions about the menu or the wine. she didn't offer to find out the answers to our questions. service was slow- menu item included items not mentioned in description, some I was allergic to . we felt the servers were poorly trained - the vibe chaotic. Please work on training your people before you throw them out on the floor.

A friend and I decided to visit downtown Saugatuk during offseason. We knew the town would Not be a…read morebustle of activity but didn't expect a virtual ghost town. With few lunch options, we decided to give The Butler a try and Wow! Best decision we made all day. The service was great - friendly and attentive. And the food was outstanding. My friend loved hers - a patty melt burger, which she had served on a brioche bun instead of the standard rye bread. She shared a sample of her burger with me and it was very good. I can imagine if the burger were cooked to medium or medium rare instead of the well done my friend ordered, I too would have called it delicious! I ordered the Mac and Cheese with brisket and candied jalapeños and - what can I say? It was really one of the best things I have ever eaten. The combination of flavors was wonderful and the added crisp of the not-very-hot jalapeños added a tasty texture. Do yourself a favor and go to The Butler and order this. Trust me. I will be back to the restaurant and will probably order Exactly the same dish! Wonderful.

Wicks is like the epitome of an average Google Business listing description of a bar and grill…read more Something like "hearty American fare in a cozy gastropub style setting with casual ambience, live music, and drinks." Really is in the heart of Saugatuck and draws you in with foot traffic and live music at times. Can't go wrong with a cheeseburger and fries which is usually what I get. Dog friendly and patio picnic seating available out front

What's not to love about this place? The ambiance is like you're having a meal and drinks in a…read moreHallmark movie. The food choices are all amazing and our server, Zoe, offered great food recommendations; she was friendly, fast, and checked in us often. Coconut shrimp, pimiento cheese, and chicken sand-which were all amazing. If you're looking for a reasonable pour of Blanton's or Buffalo Trace, they've got it, along with a number of great cocktails. The outdoor seating is the perfect spot to relax with family and friends and listen to the park's free concert Wednesdays.

Apology: I didn't take any pictures of the food because we were hungry and it was delicious…read more We went to Phil's while in town visiting The Dunes for the Miss Gay Michigan America Pageant this weekend. Walking in we were immediately redirected because we didn't notice the please wait to be seated sign that was outside of the door. It would be nice if the sign had been a little more visible or if we had been redirected more kindly. We were sat immediately and even though I tend to hate high tops, the chairs were sturdy and comfortable. Between myself and my friends we ordered the grilled ham and cheese, the nutty salad, and the burger (with cheddar, lettuce, onions, tomatoes, mayo, ketchup, and mustard). We all loved our food and it came out quickly. I ordered my burger medium-well and it was cooked perfectly. Our server was attentive and made sure to refill our water frequently. At the end of our meal they gave us little cups of animal crackers, which was just the cutest touch! Overall loved and would totally return and recommend.

We originally popped into Phil's Bar & Grille just for a quick drink before our dinner…read morereservation... and yeah, that plan didn't stand a chance. We grabbed seats at the bar, and the place was full of locals which honestly tells you everything you need to know right there. And not just full... but full of the nicest people. The kind of place where you feel like you belong within five minutes. Now let's talk about Jimmy... WOW. Absolute rockstar behind the bar. Not only was he making amazing drinks, but he was also doing his best to convince us to ditch our dinner reservations and stay honestly, he almost had us The drinks were so good we ended up coming back later that night for dessert... because clearly we weren't done yet. But here's the part that got me I casually mentioned it was my birthday weekend, nothing big... and the NEXT DAY while we were walking around downtown, we look up and there's my name on the marquee wishing me a happy birthday. Like... who does that?! That kind of thoughtfulness is just next level and completely made my day. Phil's isn't just a bar--it's a whole experience. Every time we walked by, it was packed, and after being there... I get it. They're doing a lot right. If you're anywhere near Saugatuck--GO. Sit at the bar, order a drink, and just enjoy it. You'll probably end up staying longer than you planned too

The question isn't whether to eat here, the question is how many times you will eat here (you'll…read morewant to a lot). Get the chicken biscuit with the honey butter. Nice views and friendly wait staff. Something really special

The Southerner is a casual place with top notch food! The chicken is to die for and biscuits, oh…read moremy. Flakey and delicious! The staff is always friendly and helpful.

As a kitchen and housewares nerd I've always loved swinging through here to browse their wares…read more They've got some nice kitchen gear. Pots, pans, serving ware, pretty dishes, cookie cutters, gadgets, etc. They've also got a nice selection of dips, spreads, jams, and mixes for baked goods, soups, sauces, etc. We stopped in this past weekend after a few years away and I was happy to see they've now added a small cooler section in the back with some great picnic items and snacks like cheeses, spreads, charcuterie, even miniature butter packets--perfect for a nice little baguette when you're visiting and don't want to commit to an entire package of butter just to have a nice snack on the beach! Things are a little pricier here but it's a boutique store in a vacation town so it's to be expected. But their offerings are good quality so there isn't a ton of sticker shock! Highly recommend coming through to browse and grab some snacks!

Very cute store with a lot of kitchen goods and snacks, the perfect store to browse. Loved their…read moreselection of sauces, spices, etc!

First time here. The fish and chips are FANTASTIC. And the Blueberry Lemonade Shandy is delightful…read more- and I don't even usually like beer. If you go to the antique store next door first and bring your receipt in, you get 10% off! Definitely coming back.

If you thought beach towns didn't have good food, you're wrong! The girlies and I went to Douglas…read morefor the beach and discovered Saugatuck Brewing Company! They have a lot of seating and big tables for groups like us. For a pub, they actually have a lot of great menu items. I got a pulled pork burger and my friends got country fried chicken salad, olive burger, blackberry salad, oven baked mac and cheese, and chips and hummus. We got our food fast and our server was great. Thanks for having us and we'll be back!

What a surprise. I knew it'd be good, but was not prepared for HOW good it was…read more Casual, laidback ambience. Easygoing, friendly, attentive staff. Incredible food that I'm Gibbs dream about for a few more nights yet. I had the walleye, my fiancée had the pot pie (called something else on the menu; I forget exactly what). She only didn't finish hers because she eats like a bird, but I finished hers even after I'd inhaled mine. I came even describe the flavors (except to say the horseradish mixed in the potato top of the pot pie is inspired!) I will just say that each bite hit the sweet, savory, and salty notes just right all at the same time. Can't forget to mention: the service was lovely. Our server was very kind, personable, and relaxed, and she offered us great recommendations, and boy am I glad I listened. I can't recommend this place enough. I hear the James Beard nominations may be snooping around, and they'd be right to.

My family and I always look forward to our annual trips to Saugatuck, and Penny Royale has…read morehistorically been a must-visit highlight for us. We rave about this place to all of our friends every year because the food is superb and the service has always been excellent. Unfortunately, today's breakfast experience completely tarnished that reputation. We were so excited to be back and ordered a full breakfast, totaling over $75. I ordered the Penny Royale Breakfast, but when I tried the sausage, it just wasn't to my taste. I politely asked our waitress if I could swap the sausage for bacon instead. To my absolute shock, her immediate response was a flat "No!" She informed me that she would not swap it because "everyone likes our sausage here" and insisted it was just a "preference thing" because they use high-quality goods. She refused to take the sausage back or accommodate the swap, stating she could only put in a separate order for a side of bacon that we would have to pay extra for. In all my years of dining out, I have never experienced such rigid, dismissive customer service. For a restaurant we love so much, it was incredibly disheartening that the staff wouldn't accommodate a simple request to keep a loyal customer happy over a piece of breakfast meat. We ultimately chose not to press the issue further because we didn't want to completely ruin what had been a peaceful morning, but the interaction left a terrible taste in our mouths. We always tip generously in cash, but today we intentionally left a minimal tip of $2 on the credit card to reflect the pathetic service. It is incredibly disappointing when a place with so many things going for them forgets that hospitality and accommodating guests with such a small request is just so important Later the same day after posting my message above on Yelp the manager responds as you can see below. In response I'd just like to say that there is no need to justify poor customer service. And a customer should not feel bad for not liking something. We are all paying customers and we should pay for the things that we like and not pay for the things that we don't like simple and easy. I just hope you do better for your customers in the future.

Awesome food, good people. They know how to fry a fish and source a burger…read more Better watch out though, a server named Jack might teach your husband to say "please" when he asks for somethin'. Lord knows you can't.

Fine. The fried pickles were excellent. The artichoke spinach dip was good. Had the fried fish…read morelunch. Pretty basic but was nice. Liked the coleslaw and tartar sauce. Friend had the same dish. Another friend had the impossible burger. Another had a good looking club sandwich.

Try the Bluegill. Loved it! Very light and zero fishy taste. My wife had the fillet. Excellent!…read moreSeriously. Go for the food! Oh, and the staff is fantastic as well.

Grilled chicken tastes like it came off a charcoal grill!! Amazing. I added it to the radish salad…read more Food was fab. I'd come here for this meal anytime.