Wonderful food, especially the ice cream! Leave room! There was one right near me, but it closed due to the pandemic. Every town should have a Friendly's! Especially one, like this, one, that lives up to its name! read more

I wish I could give them zero stars. They need to change their name. We got there at 7:20. There was a line of people waiting. One young lady was in site in the kitchen sweeping as slow as possible. Finally she came out and I told her we were waiting for a table. She said we are closing at 8:00 and not seating anyone after 7:30. I said it's 7:27. She said it will take me longer than 3 minutes to seat these people. I teach business classes including customer service and public relations. The "Unfriendly" restaurant will be one of my examples of how not to treat your customers read more

Service... excellent Food...yummy Ambiance...great I love Friendly Have been coming to them since I was a kid read more

Went at noon on a Tuesday in September. Waited at the window inside to get ice cream. Waited for 10 minutes, watched half a dozen employees move at a snails pace, trying to make eye contact... no one came up. Even my three-year-old said "let's go someplace else." so we left. Never going back. read more

The food is excellent. Service is lacking as they are short staffed. Drive through was closed due to not enough staff. It is a very relaxing atmosphere. Music is not too loud. read more

Food and service was great . Always a good meal at any location. Portland, Myrtle beach , anywhere we go it's always good to see a Friendly's read more

Still a great, reliable place. Staff is friendly and attentive. Food is consistent and nostalgic. Best ice cream.

Took my son for an ice cream and the service was top notch. Thanks Hailey!!! Ice cream was great too!

Yes, I know this is Friendly's. But you have to do pretty rough to get a low score from me. There were 3-4 servers on the floor. When we walked in, we were seen by all of them and none of them opted to seat us. They were not busy from what I could see (and I used to serve at a Denny's in college so I know what I'm talking about) they were not running food, the kitchen wasn't backed up (you can see into the line and there were no plates waiting). When finally seated, it too several attempts for our server to actually take our order. They had the table kiosks but no explanations on them or how to use them. We were eventually forced to use it to pay after waiting quite some time for the check that never came. The food was fine. Exactly what you would expect from a quick service diner. I was very pleased to see they had turkey burgers! They had a whole page for salads but did not bother to mention that all of them use romaine so none of them were available untill one of us wanted to order one. All in all, a typical Friendly's experience with below par service. read more

fast but no drive thru ; food was good, and staff was friendly . Reasonably priced (although it does add up a bit depending on how many people you are paying for.) would have been five stars; but . .....It's a bummer they didn't give a free Sunday with a "happyending coupon " as advertiser for ALL orders , not just five specific random entrées. Overall exactly what I expected a good meal read more

Great breakfast sandwich this morning! Thanks Cathy D. Service was pleasant. Thanks again

Runniest malt ever and freezer burned ice cream. Was looking for a sweet treat with the kids but no need to return to this location.

It's 8-15 pm Saturday Night , they had people seated , only 3 tables with people , no one waiting , one girl , comes out , doesn't seat us, says " I will be back to seat you@, she never comes back. We decided to leave after about 10 minutes. So I went back in because I wanted to know what the problem was, so this guy comes out of kitchen and says hi I says are you the manager , he says yes, I asked why we never were seated and he said " well we are real busy . He said only 1 server but there was him, and two other girls there plus cooks. I cannot imagine this world after our generation is gone . I bet they will close because of "Covid" . What a sad world . read more

Best people best prices. Great experience thanks very much for yup brat work in this morning ever changing industry

Really fast service. Granted, I came for breakfast but that doesn't mean certain places can't mess up certain aspects. This Friendly's did no such thing! Nailed it. From the frech toast to the eggs. Just the way I requested. Tasty and a great price. Staff was phenomenal given they are currently under-staffed. Kind, patient and fast moving. Thanks for making it easy! read more

We came for dinner and it was excellent! Our waitress Rachel knew everything about the menu and was excited to help us. It was a great meal and 10/10 service. read more

we miss have Friendly's I Findlay, Ohio. always enjoyed the food and ice cream we loved the Fribble

I am not from New England so I've never had Friendly's until I moved here. I'm not sure that there's any more else in Maine besides this one I could be wrong but my wife introduced me to fribbles we love to dip fries in them so delicious. Also they have really other great food besides sweet desserts. read more

To experience the East coast, you must eat what East Coasters eat. My East Coast friends took me to Friendly's one night to experience a cold treat that East Coasters enjoy. Friendly service, clean restaurant. My recommendations: - Fresh red velvet waffle cones - Pistachio - Loaded waffle fries My only qualm about this place is that they are not open past midnight for my late night cravings! read more

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The most cheery place to go to and the service was in and out in 30 minutes. It was so good

I hit this Friendly's 9-10 times a year for about a decade, so it has a soft spot in my heart, but I will try to be unbiased. I hadn't been in for a year, and either I don't remember the renovations or they just stuck out this time, but the restaurant itself looks much better, cleaner, and brighter than I ever remember. While we were eating I saw a server cleaning, and was impressed- not just tables, but chairs, doors, windows, handles, pretty much all service areas. I know this is expected but I feel like it's not something you actually see. This server was conversational and friendly to boot (without disrupting our meal). The meals themselves were what I expected- a decent burger and freezer onion rings for me, and freezer fried shrimp and French fries for my friend. Not bad when you know what you're getting. Honestly as cheap burgers go, Friendly's never bothers me. Only mistake was our ice cream- I'm allergic to cherries and clearly asked to go without but the server put one on anyway, and simply remarked "oops, it's just a habit." I understand that, but it also could literally kill me. Not super encouraging. You get what you pay for at Friendly's. Great for kids or a cheap meal. Way to go with the upgrades, F's. read more

Friendly's - No big dinner rush? - Ice Cream & Frozen Yogurt Near Me - South Portland, Maine

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I recently gathered with a group of friends for dinner, as we have done multiple times before. We gave an estimate of the number who would make up the group and were told to wait until all were present to be seated. When we all had gathered, we were told that we could not be seated at all, that there were too many (9, same as on multiple prior occasions). They knew a fairly large party was coming, they presumably kind of know from prior occasions that we are very patient and appreciative and in no way anything but supportive of what waitstaff are up against during these trying times. In my opinion to wait until all had arrived and then deny seating was very UNFriendly. We were, however, able to find an alternate restaurant to go to, where we were warmly received, and very well served by friendly staff, a stark contrast. read more

the Food was delicious and the service was very nice and friendly ! She served the food promptly and was very attentive .My children love the ambiance as this place a an old favorite with lots of memories from childhood. read more

What a New England tradition, great stop for dessert after a Mexican dinner. Jessica (our server) gets 5 stars as she took 3 custom orders and they all were spot on. On the negative side, the cleanup before closing was disconcerting, especially dusting while eating. read more

I usually don't go to Friendly's unless I'm with younger family who only want to go or I'm looking for a nice treat. The last time I went to Friendly's the staff wasn't as friendly as I would expect them to be. They were actually vacuuming the dining area which I thought was a bit annoying and distracting while eating. The prices were decent and the ice-cream was great. Would definitely visit a more local shop before heading to Friendly's again. Plenty of choices! read more

Friendly's - Ice cream sundae with gummy bears, whip cream and sprinkles! - Ice Cream & Frozen Yogurt Near Me - South Portland, Maine

Same old bad and slow service as usual. Don't know why I keep coming back! Have not seen the waitress in 15 minutes read more

No wonder this place only has s three star rating. When we ordered our ice cream they gave it to us in a dish not the normal glass. When asked they told us they just washed the glasses and are to hot for ice cream. There were very few people in the place and you can't tell me they used them all before we came in. We did not get the amount of ice cream and topping like we should have and yet were charged full price. We will NOT be going back there ever again. read more

Friendly's - This is what they gave us for our ice cream in stead of the normal glasses because they don't have enough. What a rip off. - Ice Cream & Frozen Yogurt Near Me - South Portland, Maine

Irena is fabulous! she remembers us, knows what we want and checks in often! she is helpful, suggests dishes, and makes sure we get our diet points all set by adjusting our menu and giving us accommodations! she is the best! she deserves a raise! read more

Really good. We were staying in the area for a multi-day event and missed breakfast. The nearest restaurant had a 45 minute wait, so we walked down to Friendly's for food. This location wasn't serving breakfast, but we went in anyway. The strawberry fribble was awesome! Go with the large one, I didn't and regretted it. I can't remember what food we had, but it was good and the service was great. I'd eat here again. read more

Went to get a frappe and sandwich. Brought sandwich and said was behind making frappes only two tables had people. After 20minutes no frappe and done eating. The waitresssaid, thought they brought it. She never checked or go to see what was going on. I told her to forget frappes and give us the check. Lousy service, food ok. Left no tip. which never do. Will not go back read more

We came into the restaurant to get a take out ice cream order. Was looked at and walked by without a word by 3 different individuals. Waited a few moments while the servers joked around. Asked if anyone was able to help. Was approached by a server, I believe here name was Emily, who looked at me and pointed behind her and said "me and her are actually servers and this isn't our job" while giving us a nasty look ringing us up, meanwhile the kid whose job it was, was actually busy. As individuals who have worked in the service industry for 10+ years, as well as specifically working for this same company, ANY guest to the restaurant is your "job", helping out your colleagues is your "job." Safe to say the servers were not very friendly to be working at Friendlys. Our sundaes were great though, thanks to the hard working fella behind the ice cream counter, glad someone could do their "job" read more

Good food but the service is so slow. I got here at 1:40 and there was a wait time of 5 minutes. I finally sit down and wait about 5 more minutes until the waiter comes we get are drinks then we order we wait 40 minutes for the food and the we get it. IT'S NOT EVEN HOT! It's almost cold. I'm confused?? THERES A DRIVE THROUGH. I don't get it. You better be friendly because you're going to be angry after you wait so long. read more

The service was really quick, fries were reheated though and it was $22 for two tiny orders of reheated fries, a good grilled cheese, and 3 chicken tenders read more

Was ignored when looking at the menu in the front and the new girl was doing​ the best she could with little help from others, the price was not worth the amount of ice cream you get! read more

Friendly's - $5.07 for this! - Ice Cream & Frozen Yogurt Near Me - South Portland, Maine

We had an excellent experience at this Friendly's. The restaurant was clearly understaffed, but our waitress was calm, friendly, and attentive. All of our food arrived in a reasonable amount of time. It is the quality you would expect of diner food - not amazing, but still good. Very reasonably priced. I was super impressed at the staff. read more

It's a Friendly's, and there was probably a reason you haven't been to one in a few years, but you completely forgot what that reason was when a little devil whispered in your ear during your drive home after a particularly exhausting evening. "You know you want a Reese's Cup Friend-Z, right now," she whispered. "No, I really don't need one!" you protested, "It's almost 10 o'clock, there's still 30 minutes until I'm home, and I need to get to bed!" Sometimes you just can't win with the devil... and that's how we ended up here, unplanned, on a Saturday night. I did get my Friend-Z, and it tasted exactly like I remember: high school summers and bubblegum pop. read more

If you grew up in New England chances are you are familiar with Friendly's, their diner style, and of course their delicious ice cream. No matter how developed my "palate" is I will always have a soft spot in my heart and stomach for Friendly's classic grilled cheese and fries and their peanut butter cup sundae. The grilled cheese is made with that thick sour dough perfectly grilled with that orangey, gooey, creamy cheese in the middle and crispy french fries. It just hits the spot and brings me back to my childhood every time. The peanut butter cup sundae doesn't need too much describing: choice of ice cream. hot fudge, peanut butter sauce, whipped cream, chocolate jimmies, a whole peanut butter cup and a cherry on top. Nuff' said. I recently had a post movie craving for the grilled cheese and sundae and my "partner in dine" and I ventured here to fulfill that desire. A quick aside: For whatever reason I always get grossed out by their kitchen and staff. I don't know what it is exactly, but whenever I glance over I see a sweaty, hairy, miserable looking guy slamming plates in the expo window. I almost wish they didn't have the kitchen slightly open to the public to view. At places like this, ignorance is bliss. I've worked in restaurants for my entire life and totally get "working the line" (I myself am of the Greek furry kind and have had my share of perspiration issues in the kitchen), but I still get can't the icky feeling that their kitchen isn't clean. As I digress... The grilled cheese and fries was its constant tasty self but it is my ice cream ordering experience that I will NEVER forget. When our waitress asked us if we were interested in ice cream we of course responded with: "Yes, we will have a peanut butter cup sundae". The sundae normally comes with 3 scoops of ice cream and since I try to live a somewhat healthier lifestyle with some moderation, I asked if I could get just two scoops instead. Waitress Response: "It's going to be an EXTRA charge to get less scoops, you're better off getting the 3 scoops or ordering it with 5." My response: "Wait a second. It's going to cost me MORE money to get LESS ice cream!? Are you serious?" Waitress Response: "Yep. It's an extra charge to get the sundae with less than 3 scoops." I simply couldn't wrap my head around this. It's LESS food, LESS work for the kitchen, and I have to pay MORE for it? The waitress said it's company policy and there is no way around it. I can't possibly understand from a restaurant perspective how this makes any sense whatsoever. Not food cost, not labor cost, not promoting healthier eating. Nothing fit. I was stunned, confused, and speechless. It may not make sense to any of you but for principle's sake (I believe the customer should generally get what they want within reason) I laughingly told her I'd pay the charge because I really didn't need the 3 scoops and I didn't want the temptation to eat the extra ice cream. (I'm kind of a finish your plate kind of guy). We enjoyed the sweet ice cream but I was left with a bitter taste in my mouth. Friendly's, where you pay MORE for LESS. read more

Was told the wait time was 20-25mins and they would call us when a table was ready. 2 hours later still no call. Ended up going somewhere else. read more

My friends that grew up in the area laughed when I said I wanted to try Friendly's. I finally decided to give this chain a shot, and I was not disappointed. Being from the Midwest, this place reminded me of a Denny's, Steak N Shake, Culver's, Sonic, or a local diner. This menu isn't too big but still offers enough variety. Friendly's is known for their dessert (more on that later), but also has a nice selection of sandwiches, wraps, basic entrees, salads, some seafood, and appetizers. I had the highly hyped Honey BBQ Chicken Sandwich, which was very tasty. When I was there, they had a $11.99 full meal special, which I highly recommend, if it is still available. It came with a drink (I had the limited time Mango Ice Tea), an entree, and a Happy Ending (2 scoop sundae with one topping - AMAZING). I'm not much of a dessert guy, but the ice cream here was delicious. It was so smooth and creamy. I'd probably avoid the ice cream if you're on a diet, because it's impossible to stop until it's all gone. I had a birthday cake flavor, my roommate had the Maple Walnut flavor, and both were out of this world. The waitress I had was Jenna, who was great! She was sweet, polite, checked on us often (but not too often where it would be annoying), and had some conversation with us when she wasn't cleaning tables. She also knew every single flavor of ice cream off the top of her head (and there's a lot of flavors). She's honestly the reason this place got 5-stars from me instead of 4. I don't know if all the staff is like this, but she was an absolute pleasure and made my first (and hopefully not last) time at Friendly's a wonderful experience read more

Icecream is good, but beware when you go with kids, the waitress charged me because she said my 3 year old subscribed to a game on screens that was on table. And she was a bit rude. I am gonna complain abt this to the customer service. Totally pissed at it. It was a small amount but this is no way to charge. They need to put in some code or something to subscribe . read more

Friendly's - Ice Cream & Frozen Yogurt Near Me - South Portland, Maine