Yeah the manager did actually get back to me, they refunded me the order. I might try a milkshake if I'm feeling daring, or like the onion rings?? read more

Great selection of food items , delicious food and our server, Carley was awesome!! The ice cream is a must as well. Lots of room and fast service,. It fits its name, Friendly's. read more

Went Friday evening, waited in a line at the drive-thru. It wasn't open but no one put up a sign saying CLOSED. So we eventually went in to eat inside. There were 2 people eating but no one to seat us. We waited quite a while. So we eventually went to the ice cream window. They said they weren't serving food? but we were able to get ice cream after they corrected the orders from multiple carloads of families who also waited in the closed drive-thru line, and then came in. ANNNND We both got immediate diarrhea from their Fribbles. No joke. Barely made it home. Calling BOH next. Sadly, the last Friendly's in existence needs to be put down. It's failing on every front. Even the freezers of ready-sale prepackaged ice cream were empty. read more

Friendly's - Empty coolers, filthy everything, nobody working - Ice Cream & Frozen Yogurt Near Me - South Portland, Maine

Took an hour for one small icecream, also took about 20 minutes to actually take our order and then it sat in the window. Guy said it was busy and that's the reason but there were 3 cars in the lot he had no communication skills whatsoever lol surprised this place is even open still read more

Friendly's - Ice Cream & Frozen Yogurt Near Me - South Portland, Maine

It is hard to bash ice cream so I won't. Service was verrrrry slow but our server was very good overall I think even he was waiting for the food. The place is filthy. Not just winter dirty. Filthy. Greasy wood trim.Inside the lighting was spotted with food. The window shades were really dirty. Strings of dirt and dust were everywhere. Carpet is black with grease. Bathrooms were filthy. Almost every mirror glass was nasty. Owner and manager should just sit in a booth for 10 minutes and see what the customer sees. read more

For how under staffed they are , we were super impressed. They got our order for 6 people perfect and even found time to check with us about refilling our drinks. We will be back. read more

Friendly's - The Cheese Skirt Burger, it looks strange but always taste delicious... - Ice Cream & Frozen Yogurt Near Me - South Portland, Maine

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Hailey was an amazing server, it took longer than expected to be seated. My husband almost wanted to leave, but my son's love of ice cream had us stay. We enjoyed our turkey melts and captain platter. The desserts were on point and when our kid realized how small his was in comparison we added a few more scoops to the take out. We would go again, just hoping when people see you from the kitchen and know you are waiting actual exchange pleasantries to welcome you to the establishment. read more

Friendly's - Sundaes demolished - Ice Cream & Frozen Yogurt Near Me - South Portland, Maine

My crew stopped in for dinner. I got clam chowder and chicken with mashed potatoes and broccoli. Ambiance is diner/Dennys like with nice booths but the AC was turned up too much. The chowder was very good. The chicken meal was fulfilling and just enough. The desert ice cream was delicious as Friendly's is known for great ice cream and milk shakes . The waitress was friendly. Good place for a good meal. read more

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We stopped at this Friendly's for lunch with our granddaughters today. Our girl's had two kids' meals: the sliders and the friendly Frank both with fries. They each had a JR Fribble. My husband had the bacon cheese burger and I had the patty melt, we too had fries. Our meals were delicious. We each had a small sundae for dessert and they were delicious also. Our server was attentive and checked on us a few times. Friendly's is a family friendly place to eat . The portions are generous and menu has something for everyone. read more

The food was great and the service was pleasant & courteous. Wish there were more Friendly's around!

I can't say I really enjoyed my food that much, but my kids did, and I think that's the point. My son, the kid who barely eats anything, was willing to get the mini mozzarella sticks, and got them again the next time we went. My daughter liked them too, as well as her hot fudge sundae. We were celebrating her birthday and this was a really nice treat. Meanwhile, the first time we went, my partner and I got sick after eating, and while we didn't get sick the second time, my "nashville hot" chicken sandwich really wasn't "nashville hot" tasting, and the waitress kept forgetting things. But the kids enjoyed it, and that's what matters. 4 stars. read more

A bit understaffed, but as 2 people from Ohio (where all Friendly's sadly closed), we were happy to get a taste of the visiting Maine.

Slow service. But the food was good. Had the wrap. Lots of good stuff. Even Jewels liked it! read more

Friendly's - Ice Cream & Frozen Yogurt Near Me - South Portland, Maine

My sister brought me. The food was amazing and the ice cream was spectacular. Atmosphere was great and the staff were kind and inviting. Overall great experience with my family. read more

We stopped in cuz we were hoping To get breakfast but missed it by two mins. So we got coffees and lunch. Lol Three of us got turkey club sandwiches and fries and they were good. The Turkey was fresh and the bacon was crisp. Our 4 th person got the two hot dog meal. He enjoyed it also. Our server Cathy was a doll snd very attentive. Yes it's an older building and can use a refresh but it was clean and the people working there when we went were very nice. read more

We had stopped going to friendly's a few years ago due to slow service. Visiting this one was a pleasant surprise, good menu, excellent service! read more

Just wanted some ice cream, cashier wasn't in a good mood, ordered an ultimate cookies and cream sundae. Got a minty Oreo sundae and when I said it was the wrong sundae, she grabbed it and threw it in the trash, hard, then made another but used vanilla ice cream and chocolate syrup, not hot fudge and cookies and cream. Clearly she was having a bad night but it ruined my night too. It was quiet and lots of staff, maybe someone should have been helping her, IDK, but I won't be back. read more

Friendly's - ultimate cookies and cream, didn't use cookies and cream ice cream or hot fudge, just vanilla, chocolate sauce and Oreos. - Ice Cream & Frozen Yogurt Near Me - South Portland, Maine

It was very good the service was timely I just had the frank and A Cole. My husband had a tuna melt. Both were very good

Announced closing time is 9 pm. We showed up, along with several others shortly after 8:30 and were denied any service.

I got a grilled cheese and fries, which were both criminally overpriced. The fries were stale and the the grilled cheese was probably the most mediocre I've ever had. I'm not sure if all locations are like this or not, but I know I won't be coming back to this specific one. read more

Corn Quesadilla hits the spot!!! Staff is friendly and booths are super comfy. The shakes are always a must.

My chocolate chip cookie dough fribble was pretty watery :( the fries were good but cold. The server was nice but the service was super slow. read more

Just went for ice cream and had great services and great ice cream. The vibe of the place is also nice felt like the 80s lol I would 100% come back. read more

There was no wait, the staff was very friendly and helpful. The food was very good and fast. The waitress was phenomenal very nice and attentive. read more

great meal and the service was great. awesome dessert . French fries could have been hotter, but overall very good

Amazing as always friendly service and fast service always a plus with ancy kids. Another bonus is the claw machines I have done 3 times. Thank you read more

Great service, great ice cream. We stop in everytime we come home from Utah! very clean restroom.

Restaurant was pretty much empty and they sat my wife and I along with the other three groups of guys right on top of each other. Again... about 20-30 tables empty and they put us all next to each. One guy was hanging his arms over the back of booth. They were talking about stip clups, cursing, ... not exactly a family friendly experience lol. Talking about jail time and here I am trying to just have a quiet night with my wife. Thinking I need to conceal carry next time I go to Friendly's... more like sketchy's. Food was surprisingly fine. Don't bring your kids. When I called to give feedback to manager he said, "social distancing mandate was lifted so we can sit people next to each other now," lol... wow! Talk about not getting it. Peace out... we all know no one cares about customer service anymore. read more

Friendly's - a person holding a receipt - Ice Cream & Frozen Yogurt Near Me - South Portland, Maine

An hour and a half for virtually 5 grilled cheese, a child hot dog, and an order of Mac and cheese... which they didn't make. Maybe this is why Friendly's are almost non existent. read more

Unbelievably horrible service. We ordered though DoorDash, spent around $50 dollars on two meals, waited over an hour and a half for it to be delivered, received the wrong order. Didn't even have any food, only a shake wand ice cream we didn't order, with a different name on the receipt. The receipt said the milkshake was supposed to be a root beer float, but it was a half empty milk shake with cookies in it. So whoever ordered this would have been making a complaint as well. When we contacted DoorDash for our order to be re-sent, Friendly's told them the restaurant was closed. Even though It was only around 9pm and their google page says they close at 10pm. And judging from other reviews, looks like the employees close whenever they want. When I called to speak to a manager and see if our food we paid for would be re delivered correctly, no one answered. Just let it ring. This is not the first time we've received completely different orders from this location. read more

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Great staff and waiters. Food comes quick they don't mess around. I recommend this place for everyone. Amazing.

They were very short staffed. The staff is very nice. The building could use some updates and a good cleaning. Something kept biting my legs underneath the table. The food was ok. It was a little disappointing compared to the food we used to get at other Friendly's locations before they shut down. read more

Friendly's is always a nice experience. Quite a variety of menu items from burgers and dogs to shrimp baskets, clam strips, etc. with a constantly changing menu. Always nice to check out the new items and specials if you can't decide what to have. Of course you have to get the classic Fribble. Brain freeze if you drink it too fast, but well worth it. They no longer offer malted, which used to be my favorite. More ice cream varieties and sundaes than you could eat in a lifetime. Holiday special treats (like holiday ice cream rolls) and half gallons to take home, in case you didn't already gain enough weight at the restaurant! read more

Friendly's - Dining area - Ice Cream & Frozen Yogurt Near Me - South Portland, Maine

service was quick and friendly, staff was great. food was good and fresh. Ordered online and the food was ready faster than the expected time given. read more

Very good service. The waitress was prompt and friendly. The hostess was friendly also. The food was delicious as always! I always like the ambience at this restaurant as well in South Portland Maine. read more

The restaurant was pretty empty. Our Waitress was terrible. Asked for water she filled the cup up with 3/4 ice (12 ounces of ice, 4 ounces of actual water ). Had to request 4 waters to get a full glass. Requested coffee, got half a cup. Didn't give us any napkins. Didn't bus the table the entire time we were there so the table was full of empty glasses, plates, empty creamers, sugar packets. I normally tip 25-30% for service. Very awkward when waitress is the one who rings you up at register so not able to give the low tip they deserve without causing a scene because I know she would have squawked. I wanted to leave 1¢ but decided that 15% wouldn't make her freak out. Tips are NOT a requirement only a bonus for a job well done. She deserved nothing!!! Either needs to be properly trained or find another job. read more

Food and service was great ice cream too. Places peaceful my husband and I went on a date you're going to a concert.

Of all the options in the area, the South Portland Friendly's is my kids' favorite restaurant for chicken tenders and waffle fries and the buffalo sauce is especially tasty. We usually order takeout and customer service has been outstanding. read more

Always a great time!! We love the food and ice cream. The restaurant is always clean and ready to go

Wonderful food, especially the ice cream! Leave room! There was one right near me, but it closed due to the pandemic. Every town should have a Friendly's! Especially one, like this, one, that lives up to its name! read more