The witch lookin lady was really rude went to get groceries after work left just in-time for close and even did self check out to not bother anyone didn't even speak to anyone and she yelled omg out loud pretty rude for an employee to act like that.... read more

Idk why there are so many bad reviews. Never had a problem here. They have groceries.

Never egg whites in stock. Very frustrating when you go there and shelves are empty. Frys in Vistancia. 2 days in a row, no Bob Evans egg whites. Disappointed to say the least read more

Lately every time I place a pick up order, they're always running late. Today was the last straw when it was 2 hours late and I waited over 30 min in the parking lot read more

this is the worst Frys and grocery store in general you can shop at! beginning with the manager Tanya and Marlin! they have ZERO customer service! are BEYOND RUDE AND DISRESPECTFUL! I don't know how I even shopped here for as long as I did! They speak so rudely to everyone! They are in a terrible mood everyday! i have no idea how they landed this pos but there's other workers that could hold the title better! Sean is by far the best there! We've heard Tanya yell at Trent, Jonathan and Beth before! It's so sad and discusting. I would not recommend anyone go to this store. Do yourself a favor and shop at Albertsons. read more

The manager (Tonya) with the short hair, glasses and wears a hat is always rude. Everything else about the store is great. There have been countless of times where I have come into the store and she was being rude to paying customers. No one, especially a paying customer, deserves to be treated poorly. Kroger/Fry's needs to do better with who they hire as employees. read more

The deli is constantly over a 20 min wait with rude employees and it's usually one person with no help.

I am ANGRY about misleading "BOOST" digital coupons! their site lets a customer Click it and then you go and purchase the deal and it is not honored. MISLEADING and GREEDY. Now to get best deals you need to purchase this BOOST membership for $59.00!!! Very disappointed and felt bad for service person having to deal with unhappy customers. The Economy is bad and FRYs is not giving us a break just trying to monopolize the market. read more

I am so tired of going to the Frys Food Stoor on Lake Pleasant Pkwy to get a special and they are out or the coupon I selected is not honored and I have to go to customer service to get it honored. And why pay for their Boost membership and still have to go to their app and click on all their specials and still have to go to customer service. And when a company puts items on sale, bring in enough to satisfy the demand. Fry's needs to get their act together. read more

Every time Tri-tip goes on sale at Fry's you get more fat than meat. At least this time they had the common courtesy to place the fat side down in the package so we couldn't see it before we bought it. I paid for six pounds of tri-tip and trimmed off more than two pounds of fat. Funny thing when it's not on sale, it's always trimmed completely down, nice and lean. read more

Fry's Food Store - Over two pounds of fat. - Grocery Near Me - Peoria, Arizona

every we go to this location they are always out of all there deli cooked meals specifically the fried chicken. went at 330 they were out and said they were not staffed to make more!!! are you kidding me how lazy, I mean if you have time to make it an hour prior than you obviously have time to make it. soooo frustrating read more

This Fry's location SUCKS, as do many others as well!! I went there a couple weeks ago on a Tuesday early afternoon to grab some meat that was on sale. NOPE, out of it and NOT offering rainchecks "because of Covid." That is a sorry excuse at this point. I could buy it months ago when supplies were truly unknown, but at this point it is just crap to have a big sale, run out and not offer a raincheck. Went back again yesterday, a Tuesday morning to grab some ground turkey, buy one get one free. NOPE, out of it and NOT offering rainchecks!! I am quite certain there is not a shortage of ground turkey!! Fry's is running a bait and switch SCAM and it works!! I ended up buying other items because I was already there. Just kitty corner from this location is a big and BEAUTIFUL, crisp and clean newly remodeled Albertson's with wide isles!! It is rare that they are out of sale items, unlike Fry's who is ALWAYS out of sale items!! Also, Albertson's will open up registers quickly if the line has a couple or few people in it. Fry's will let you wait as your ice cream melts. I, like another customer who wrote a review, HATE the MANY displays in the isles that jam up customers and keep movement from happening as someone is in a daze taking their sweet time deciding on if they are going to get this or that item, not even realizing they are blocking customers from getting by!! I guess their goal is to trap you and you will look around and grab extra items while waiting for the other guy to get out of your way!! Likely you will even have others backed up behind you, so you literally are TRAPPED!! Yep, going to Albertson's from now on. I RARELY refer to another business, even if I give a bad review, but in this case it is truly warranted and even deserved. This location, and Fry's overall, is not run in a way that puts their customers first. There is a total lack of care and concern. read more

Super Nice all the time I love my neighborhood store! Ever is always fresh and fully stocked shelves.

This location and lake pleasant and happy valley location both are the same. I had a return and didn't have a receipt and both stores treated me like trash. A manager came over and denied my return in both stores. Went to another location and she told me they usually look at the person and decide on how the person looks on if they return it or not. Shut frys down this is a horrible company !!! read more

HUGE SHOUT OUT to Frys Pharmacy who GOT IT DONE when Walgreens completely dropped the ball, was rude & gave no care to my circumstance. THANK YOU to the pharmacy staff who helped me in a big way in a very short time! read more

This review is for the pharmacy only. I love the grocery store, and have bought groceries from here for 12 years. I finally used the pharmacy for the first time, and it was a disaster. I learned about using the App Good RX, to find the best prices. I found out that the place I usually had my prescription sent to, charged almost $50 more. I decided to bring my prescription to Frys. I dropped my prescription off on Friday. I didn't make it back to the store until Saturday. When I went, I was told that the prescription I brought in was unusual, and they wouldn't fill it until they spoke to my doctor. I kind of understand this, I am a new customer to them and they have no knowledge of my prescription history. I waited until Monday, and Frys made one attempt to talk to my doctor. I called my doctor numerous times, and had a hard time getting through to the right person as well. It is now Tuesday, and I was finally able to verify that my doctor called Frys back and let them know that the prescription I had dropped off on Friday was correct. I verified this at 3pm. When I went to pick up the prescription around 6pm, I was told they hadn't had time to fill my prescription. I returned on Wednesday morning at 9am. They acknowledged that my prescription had been verified, but they didn't have the quantity my doctor wrote the prescription for. Instead of giving me a partial supply of my medicine, they said they couldn't give me anything but the supply my doctor wrote for me. They told me to come back in the evening to pick up my prescription. I came back at 4:30pm, and they told me I had to wait until 7pm. I called the pharmacy 3 times after 7pm, and I couldn't get anyone to answer. I went back on Thursday morning at 9am (7 days after I had originally dropped of the prescription). I was told that they were just finishing up getting my prescription filled. I waited 23 minutes in the drive-thru. Four different cars backed up, and left the drive-thru since the pharmacy was taking so long. I was then told they had a computer glitch, and they were trying to get it fixed as fast as possible. My patience was gone by this point. I did get the prescription 7 days after I brought it in. It is ridiculous that I dropped off a valid prescription, Frys knew what it was, but wouldn't make sure they were properly supplied or fill it for 5 days due to checking with my doctor to make sure it was accurate. Forget trying to save $50 again. I will never use Frys to fill a prescription again. read more

My husband and I stopped here for a few things. The staff was friendly and helpful. The store was clean and well stocked.

They do a great job during this COVID crisis and they are not very busy. No would suggest that use the online app to pick up or delivery.

This Grocery store / supermarket has a little of everything for your grocery needs. Very good deli area, floral department, veggies, and more. When I have visited, it's always neat and well stocked. All in all, it's a great place in the neighborhood to get your groceries. I would give it five stars, but the employees are always a little hit and miss with customer service. It's a 50/50 split if your going to get a smile or not, pleasantries, or just straight business. The Starbucks, located inside of the market is the exact same way. Out of the box, great customer service, would definitely make this place 5 stars! read more

Always a wait at the deli (maybe you could increase the help there?) Never the less I wait my turn. An employee from the bakery walks over and says "oh you're busy" and 1 of the deli workers says yes we are slammed..then he leaves! Comes back after I've been waiting 15 mins and begins helping people with chicken who have just waslked up! You need more deli staff and you need to train them better. read more

I like this location. Everyone is friendly & personable. I've had multiple people go above and beyond for me on several occasions. They just updated the produce area, it looks very nice & laid out better. The deli & bakery people are super nice. Always a pleasant experience. Cashiers & baggers are nice. Except during summer when the teen-y bopper employees are there gossiping about trivial things while you're in line checking out. Tad annoying. Otherwise I'd recommend this location, child care on site, gas station in parking lot also. read more

I do my usual shopping at the Frys on Lake Pleasant and Happy Valley. No sooner did I unpack my groceries I noticed I bought chunky peanut butter. Not what I wanted. Within 3 hours I go to this Frys, closer to home, to exchange the PB. Before I even show the rep at the CS desk what I'm returning, she states that they are not taking any returns. Not even an exchange. I asked if this was posted. She said its online. Well, not everyone looks online before going shopping. A gentleman (worker/mgr ??) about 6 feet away yells out "we're not taking any returns" I replied "yes, she just told me that but not everyone looks online" he opened the door to the CS area and says it's posted here. ON THE INSIDE OF THE DOOR!! Anyhow, I buy more peanut butter. I checked the exit and entrance to the store and nothing posted about this new policy. I check online and you have to click on a drop down menu, go to "covid update" and that's where it's noted. I understand the fear that items have left the store and for safety.....BUT we bought it from the store and took it to our home. It is a sealed container. Sanitize it and put it back on the shelf. I reckon that must be what they are doing with EVERYTHING for safety! I get it but doesn't completely make sense to me. AND, get this.. I had a bottle of honey that was hard. I took it to my usual store (same shopping day), I had no reciept and told the CS rep there that I bought it a few weeks ago. She didn't even ring anything up, told me to get a new bottle and she'd exchange it and she did. I'll stick to my regular store. They are much nicer and customer service friendly. read more

Displays in every isle lead to frustrating shopping as only one cart can pass at a time. Feels like it has become a Walmart with poor quality and over selling with displays! read more

Rude customer service if you do even come across an employee at all. The meat department "accidentally" charged me $3 for a slice of lemon on my fresh fish. Fish was smelly, threw it out. Produce rings up at the wrong price. The employees yell commands at each other from across the store. BIGGEST annoyance, there is NEVER more than one checkout lane open and the self check out lanes constantly freeze up. Will be going to the Fry's Marketplace down the street from now on! read more

This is more for the pharmacy than the actual store. TERRIBLE. WORST PHARMACY EVER. They never have medication at this location. I've been there three times this week to pick up a script to be told: they have a Question for the doctor, then we didn't fill it, to now- we don't have the meds. What the heck! Get it together. read more

No problem with the grocery but DO NOT USE THE PHARMACY. Took my daughter to the doctor at 8:00 am and had them send the prescription directly to this location. They didn't open till 9:00 and after calling at 11:00 to see if it was ready they said it could be another 2 hours. After calling again at 12:30 they told me it was ready with their text notification not working. The whole time my 6 year odaughter was very uncomfortable and in pain waiting for her medication that we were able to pick up over 4 hours after they opened. To make it worse when we picked up there was no one in line and no one in the drive thru read more

I love this store and have purchased groceries here faithfully for 6 years. Unfortunately, my Fry's VIP card has been compromised MULTIPLE times, resulting in someone STEALING my Frys Fuel Points. Most recently, I had 400 points STOLEN from me on 7/25/19. There has got to be a better way to secure these hard earned points. I have had to change out VIP card number multiple times due to this issue. I'm getting pretty tired of it. What is the point of being faithful to a store if your loyalty points can get easily swindled from you. FRY'S--add a security layer to the VIP points so that only the cardholder who earned them can use them!!! read more

This Fry's is horrible now! Their French bread recipe has changed and is now uneatable. The loaf is smaller, dense, heavy and chewy with a crust that has no texture. Don't expect any Customer Service. They push customers to use the self check out registers. They also push customers to use the self scan, Bag and self check out - thereby eliminating at least 3 positions. A few days ago, I had a full cart of foods. They had 1 check out opened and a ton of people self checking out. They didn't even have a bagger. I observed at least 3 employees (night manager included) standing around talking, telling jokes, laughing and not working. Eventually another cashier showed up. Neighbors have complained about the raw chicken they sell. It's been said, It has no flavor, grisly and tough with a weird texture To get cash back now when checking out with your debt card, they charge you $.50. One customer this affected has verbalized she will no longer go to Fry's. read more

I visit this location twice per week. The store has much to offer its customers at great savings and even discounts on gas purchases. The experience from the minute you grab a cart that is not stuck to others, I hate when happens. To fresh sushi, produce, deli meats to the fresh baked bread, which I can't pass up. The fresh fish and meat section has a great selection and staff is very helpful. The store is easy to manipulate up and down the isles. If you want you can even use their friendly shopper program by calling in your order and it will be ready when requested. The staff is very nice and as I said earlier very knowledgeable, glad I have a Frys in my neighborhood. read more

I love this fry's! The cashiers and other staff are always so friendly and helpful. I love that all my coupons the double to be $1.00 this helps out soooo much! Always clean, well organized, and clearly priced. The do have a play area for kids that is supervised by an employee at no cost to you while you shop. read more

Went there because Yelp said they now have Apple Pay and I wanted to try it out. When it came time to pay the bill, the cashier didn't know what Apple Pay was and I had to use my debit card. The cashier even asked another cashier and he didn't know Apple Pay was. Kinda disappointed. Both cashiers were polite and Apologize for not knowing what Apple Pay was. Does Fry's have Apple Pay or not? read more

Fry's Food Store - Here is the screen shot on Yelp for Frys - Grocery Near Me - Peoria, Arizona

The man at the deli was so friendly & kind!!!! The checker was nice and so was the person who helped load my groceries into my vehicle. read more

i love frys for flowers and balloons. i ended up choosing a very large size birthday balloon (i honestly had no clue it was this big, but it's cute and festive), i didn't notice until I made it home that the lady failed to fill it all the way. $10 for a balloon that looks like it's been deflating for 3 days. :( not so festive. it's so big, not worth cramming in my car and driving back to have them fill it back up. wish it was done correctly the first time. read more

Fry's Food Store - a person holding a birthday balloon - Grocery Near Me - Peoria, Arizona