I love the heck out of Fry's grocery stores, even so I generally avoid this one. It's just a bit dingy and the staff isn't that nice. To add to that, the lady at self checkout broke my drivers license a month ago, and her response was to tape it back together and send me on my way. My following visit, the man at self checkout denied my broken drivers license and once again I was sent packing. Now I refuse to go there. I'd much rather go to the one on Rural and Southern. The staff is much nicer and the store is bigger and cleaner. read more

I had a great experience in the deli. Frances was amazing. I usually get the grab and go. But when I heard her speaking to another customer about the product you serve I waited to get my deli selections cut in front of me. I've been going to this frys for years. Never knew I could sample. She inclined me. read more

The manager Coker here is not very nice. She was very rude to my friend. I buy something from here every day. Not had a problem. I would rather stick with the Fry's in Mesa at Main and Alma School. read more

Clean store and good location. The shelves are stocked and staff is friendly. The weekly specials are great and deli makes tasty sandwiches.

When I was told we were going to Fry's, I thought we were going shopping for electronics (http://www.frys.com/). So I was surprised when we ended up at a grocery store. We were there specifically to get wine for our hosts for the weekend. I was impressed with their selection and prices - very similar to what I am accustomed to. I ended up finding a very reasonable Sauvignon Blanc that I will be stocking up back home for a daily drinking wine. read more

I have been here on a couple of occasions to buy donuts for my coworkers. Today I actually went grocery shopping here. I was very happy with their fruit selection and their customer service. I don't have a Fry's card but the lovely lady behind the counter gave me the discounts anyway. I will be going here again for my grocery needs. read more

We don't have Fry's back home in Pittsburgh, so this was a new place for me . Pretty much its an average grocery chain store, except they have a sister store with some nicer thing's, Fry's Marketplace. You have to get one of the "Fry's Club" cards if you want to save any money. I hate those cards, it means they jack up the prices and then offer you the real price if you had the card, ugh. Same scam everywhere. So when I do shop there, I generally only buy items that are on sale to club members and/or I might have some coupons too, from the Sunday paper. The last time I shopped there I got about $240 in grocery's and paid $160, what a savings just by using the card :D read more

We have done our main grocery shopping at Fry's (Mill/Southern) for years. No complaints. BUT.. we were in yesterday and noticed that there were many shoppers walking around WITHOUT A MASK. When I asked the manager about this, he said it was a corporate decision. Wow.. consider this: there is a worldwide pandemic happening, AZ is experiencing a huge spike in cases and deaths, and it is also a City of Tempe ordinance for all citizens to wear a mask. And Fry's deals with food! Items you and your family consume. It's not like it's Home Depot, it's food. So, Fry's would rather expose senior citizens and others to Covid rather than offend the non-mask wearing people. Stupid And Pointless. Question: Why even sanitize the carts if people don't wear masks.? Question: you required masks when people were arriving at 6am for toilet paper 3 months ago.. what's changed.? Nothing, except MORE DEATHS and a spike in cases. Question: are you offering the best and safest shopping experience.? Umm.. no. Fry's: get with reality! Protect your customers, your products, and yourselves and require masks! If people want to eat, they'll wear a mask. Covid isn't going anywhere.. read more

Frys food on southern and mill. Shop at this location weekly, and use to visit daily when we lived closer. Has been remolded few years ago, still not as nice as rural or mcclintock stores. Service is fair to good depending on who you have help you. Manager Roy and Bridget are great. Maria needs some cs classes. Sally Joe is sweetest checker ever. Dont go in from 11:pm till close as they only run self checkouts. About 11:15/1130 the company resets all computers so you have to wait for reset of everything. Been like this for 5+ years, all good treatment and great experinces go out door when you wait half hour to buy a soda, with staff watching/taking pictures of "longest line they ever saw" instead of helping customers. Free wifi Bike locks x2 Drive thru pharmx Gas station "frys gas" Managers will order items for you Good or Bad CS? Fair CS read more

Linda in the meat department is extremely rude. I have had several bad experiences with her and so has my husband. She gets irritated when you ask simple questions about the meat or basically when you speak to her at all. She always seems to busy and it seems as if you are interrupting her. She doesn't have time to do her real job, which is help you get some meat or fish! I dread going up to the meat counter when she is there. This isn't just a one time thing, I wrote it off the first time as maybe she was having a bad day. But after the 3rd time I have had enough! read more

Im giving it a 3 because I am sick of the crummy beer selection. Where the H is the Hefeveisen. At least get some Kiltlifter in there, there is a local brewery, who's in charge of the beer contracts there..this is TEMPE..and we do likes to get our drink on! But Im not giving it a 1 because the people that work there are so nice and they always help me when I mess up in self checkout (cause im in a hurry) but get held up juggling coupons, credit cards, cash back..but I'll tell you what, I LIKE putting my own stuff in the bags how and where and how many I like or do not like. Dont be squashing my bread and my salmon wants it own 2 bags and watch out for my tossed salad! They have great plants too. read more

Had a bad experience here with Debra. I politely asked her if she wouldn't mind opening up a register for me so I could checkout since all of the self checkout lanes were occupied. This was late one night when all the other registers were closed and many people were waiting to checkout. She looks at me and says "What for?". Now usually the customer should not have to explain themselves but I'm suffering from type 2 diabetes; my vision isn't like it was when I was younger and sometimes my joints and muscles ache so using the self checkout machine is difficult for me. I eventually got what I wanted but this experience has given me anxiety, and a fear of going back. If my family friend, Jon Flora were still alive, I know HE would make things right! What a shame! read more

The new Fry's in the burbs are awesome, but this old relic is pretty bad. Ugly with a with a smaller selection, plus staff who pass you in the aisles (when you're obviously looking for something) without asking if they can help. If you're in this neighborhood, head over to the nearby Safeway. read more

Friendly , helpful , I always get a good morning and a good evening! I live in Phoenix but work near by I rather gas up and shop here than the frys near me in Phoenix! The Only reason I don't give it 5 stars is because often I've have to wait a very long time to get assistance in the bakery read more

This is the store I have gone to since I came to Tempe in 1997. I have seen a lot of changes, mostly good. I was there today and it just about wore me out! EVERY. SINGLE. AISLE. has at least 3 impulse stands in the way of shoppers. Two carts cannot pass except between the displays. If I moved over to let someone go the other way, I was generally stuck there until they then made their selection of whatever was there. Get those things out of the aisles so shoppers can get to the items they want. I will probably have to "finish up" at a different store now because I couldn't reach over the other carts. It takes three times as long to shop this way. I made it through the remodel, when I had to circle the store to find everchanging locations; I don't know if I can stand this until it changes. read more

I had never been to a Fry's before I moved here from CA, but I have to say. the prices and deals here are wonderful. This Fry's in particular has some of the friendliest customer service! I love that the employees can put customized pins on their aprons, it's great for good conversation at check out. They carry Boar's Head cheese and meat products in the deli and I always get a half pound of turkey for my sandwiches. It might be a little pricier than Wal-mart or Winco, but it is worth the experience! read more

I really appreciate how they show their customer - appreciation. I get coupons for free stuff in the mail, I get weekly free stuff, I get low prices on the items that I need most frequently , and weekly sales. read more

I buy trays of food for work every week from the fry's a block a way (rural /southern), but this store just found themselves a loyal customer. I called the rural/southern store to ask whether they sell a specific Gift Card and they told me to come in and check because they might have it. I don't live close so I called this fry's and Amanda and Barbara took the time to check. I will be buying my trays of food from this one now. Good customer service goes a long way. read more

I have been going here for awhile now and I think im going to stop. The "cooked" chickens coming out of their deli are sometimes completely raw on the inside and on more than one occasion i've bought their overpriced strawberries only to discover that the ones i couldnt see from the outside where completely rotten and covered in white mold. It doesn't happen all that often but seriously, Im paying money just to throw food in the trash because they dont know how to run a supermarket, disgusting. read more

I do love Fry's in general, but not this particular store. They redid the store, and though it is very nice, the customer service is still not where it should be. This store is closer to me, but I go out of my way a little to go to a different store because the staff is nicer and it seems that the selection is larger. read more

My kids and I do our weekly shopping at this Fry's location. The selection is great, the prices are reasonable, and the service is top notch (everyone goes out of their way to say hi to my kids)! read more

Absolutely loved my experience in Fry's today. I usually visit this location for my shopping and the staff is always great. Today Leif was my cashier, he was so helpful and happy to be there even though it was Thanksgiving. Kudos to Leif! He deserves to be recognized for his awesome customer service. read more

The renovations to the store were great and now it's a quality store. I can find most everything I need and I've rarely if ever had to wait in line for checkout and I've gone every time of the day and on weekends. read more