I'd purchased the wrong memory chips from Green-Tech on Amazon.com for my laptop, thinking that I…read morewas going to get rhetoric for my return, I truly did not feel that this was going to go well at based on my past experiences. Not true!. Before I even made the visit to this seller's store, my Amazon points were refunded and, my $$$ were credited back to my credit card too. ******************GREEN-TECH********************** http://www.amazon.com/s/ref=nb_sb_noss?url=search-alias%3Daps&field-keywords=Green-Tech#/ref=sr_nr_p_6_0?rh=n%3A172282%2Cn%3A%21493964%2Cn%3A541966%2Ck%3AGreen-Tech+computer+services%2Cp_6%3AAT2T2IIRC0RK7&bbn=541966&keywords=Green-Tech+computer+services&ie=UTF8&qid=1359173358&rnid=303116011 I was relieved to have found that GREEN-TECH was located in Garden Grove CA upon contacting the seller John Lee, he set up a time for me to bring in my laptop, not only to replace the memory chips with the correct ones but to also do diagnostic tests & other tweaks to insure that the lap top was running up to speed; he was able to ascertain that the battery for this unit is no longer available, I only use it for travel & the like, a plug from an outlet will do. This store that was established in 2004 by John, organized, clean, full of everything electronic PC, note book, IPad, you name it, it's got it that HOT STUFF good! John needed an hour to look over the lap top, install the memory chips & do the other essentials to insure that my lap top was up to speed. And indeed it was, when completed I had more room for memory than a door way for Kirstie Alley & Honey Boo-Boo's Mom to walk through by the time he was finished! What truly humbled and impacted me was that John's customer service skills are so professional, cordial, helpful, kind & generously offered that I could not believe that I was witnessing a dying art of how to treat-your customers &, offer up perks that will induce them to return; all of this and more, plain and simple good old fashioned good business sense. John started this business in 2004, with his wife, sons and a few family members and, they ( his wife & sons ) were living in the back of the store for a time in a make shift studio/1 bedroom of sorts; this all after they had fled Vietnam in the early 1980s during the horrific years of that countries conflicts, admirably, he has succeeded via hard work along with a positive personality & tenacity to make HIS American Dream come true. In the beginning he was running the show by himself, now with his phone ringing off the hook, he has the assistance of his family members; he maintains a level of eloquence and smiles even under stress and, you never feel like you are a burden, truly a very nice man, a business owner who is at the top of his game and more! Pros: *A one year warranty & guarantee for free replacement of any parts & tests on your electronic device, no questions asked. * A free clean & install with your first purchase of $25 or more and, for a first time referral of a new customer within that first year; after that, a 50% discount for the same with no time limit. * A hands on application for free allowing John to access you electronic device, PC or lap top, allowing him to fix problems on line as opposed to your bringing in you device; this saves time and a trip down to the store. *They make house calls for the disabled or those who lack transportation with no reasonable distance restrictions. There are so many more bells & whistles to this well run, customer service oriented business that I suggest you NOT be afraid to ask, John goes above and beyond to be sure you are first and, he will search, and or find what you need, if not he will be honest and tell you so, like the fact that my battery ( which is dead & un-rechargable for this lap top is no longer available )-no problem, that's what outlets for plugging things in are for and, I truly only utilize this unit for travel and the like. BUY-SELL-TRADE-MEMORY CHIPS-CPUS-HARD DRIVES-FLASH CARDS ETC. This is my my now go to one & only place for me to obtain computer components and, with that online cursor assistant, the fact this business is open 6 days a week from 9 AM-7 PM, on call Sundays for emergencies, Fry's & Best Buy can suck it; actually they already had in my book but it empowers me to say it over and over. Local businesses like this one, who's owner gets it about meeting the needs of his customers, his customers needs come first & providing so many simple things will have my never ending loyalty. John, I'm proud to write this review sir about your business & about YOU, the human being who demonstrates such altruism & many well deserved kudos too. THIS business is for your electronic needs. Rest assured you will never hear or see this this type of behavior from this business owner either: http://www.youtube.com/watch?NR=1&v=M3bIs_Sk30k&feature=endscreen http://www.youtube.com/watch?v=WOdjCb4LwQY

Paul, the General Manager at Notebook Shop in Irvine, works miracles. Twice recently I had huge…read moreproblems to solve. First, he brought my completely dead, black- screen laptop back to life, updated old programs. and sped up its performance. Phew and thank you! A few months later, I visited him with a different huge problem which I mistakenly created. Again, a few hours later it was better than ever even though he told me it might be hopeless. Please support Paul and his store. He also sells notebooks to fit your particular needs. You can trust him 100% and he is very fair with pricing. Truly the BEST place out there. Thank you again Paul!

Paul & Co. have been my computer consultants for over 20 years. Problem solvers extraordinaireread more

My laptop computer needed Windows 11 reloaded. They formatted the solid state drive and installed…read moreWindows 11. They found and installed the drivers. I was impressed by how knowledgeable and thorough they are. My computer works fine now.

Amazing dude I came in with a bunch of PC parts to build a gaming PC and he help me build it, was…read moreready in a coupled hours. Did an amazing job came out Perfect well recommended.

THEY STAND BEHIND THEIR HIGH QUALITY PRODUCTS…read more Before moving into our new home, we added a custom media room with an amazing kick-butt surround sound system -- we l o v e loud music and movie theatre sound! We purchased a 33' Cherry Cola AudioQuest Cable to connect it all, as it came highly recommended by a number of A/V professionals. Our AV Tech/Electrician installed the new speakers, cables, and big screen OLED. The components were hooked-up, remote controls programmed, and the ceiling re- spackled and re-painted. New leather furniture was laid out accordingly. We were ready for the Ultimate AV Experience. Less than a month later the Cherry Cola Cable failed when a pin in the HDMI dropped (confirmed by our Tech). Since AudioQuest has a lifetime warranty on the Cherry Cola cable I wasn't too worried, although I was not looking forward to the extra expense of digging-out and replacing the original cable. I had been given completely wrong information by Best Buy on how to handle the replacement, which caused a super lengthy delay. BUT once I was able to contact AudioQuest directly, Steve had a replacement ready to ship within minutes!!! Thank you, Steve from AudioQuest, for providing such prompt and courteous Customer Service and for taking the time to ensure we were completely satisfied with the outcome. Your level of Customer Service is like a unicorn in this post-covid era, where true customer service is all but extinct. AudioQuest stands behind their high quality products and has amazing customer service, ready and willing to answer questions and/or to resolve any issues

I wrote the Audioquest customer service department three times regarding a power conditioner I…read morepurchased from them. I got no response to any of these inquiries. Fortunately, I was able to get technical support, specifically regarding my Audioquest product, from the Parasound customer service department. Stunning that a totally unrelated company is more helpful than the actual manufacturer.

Fast and efficient service, reasonable prices. The technician called me as he was working to tell…read moreme how things were going.

Owner very knowledgeable and truthful good man truly helps with no upsell or BS. Very grateful for…read moreinformation given for a charger I was looking for my Dell laptop which he didn't have on-hand and specifically told me where to buy and what to buy to work with my specific laptop instead of selling me a useless one.

This place is awesome. I got paid cash for a bunch of old toner cartridges I had. And was able to…read morefix my fax machine within 30 min. I know I will be calling again when I run out itoner.

Frank, the guy who owns this place is amazing. Great customer service with unbeatable prices on…read moretoners and papers. We always buy from him whenever we need these two and never disappoints.

An item may be marked refurbished because someone bought it and returned it unused - meaning you'll…read moreget an essentially brand new item for a lower price. On the other hand, an item could be marked refurbished even though it's a faulty product with little or no warranty remaining. I always wanted to be advance in whatever technology or electronics that comes out. Problem is that l don't have that much money to purchase a new one specially if I'm on a tight budget. Many electronics company offers a lot of refurbished PC, Laptops or Desktops. Refurbished electronics can be purchased at an incredible discount, and they offer the same high quality product. Like this refurbishing company. They offer a lot of great deals, A+ customer service and very highly recommended. If you order something and it's currently out of stock they will find a better one.

I found Reusetek by searching online for an economical refurbished system. They appeared to have a…read morereally good deal on their site so i contacted them to verify. Maria responded with an even better deal on a business-class HP Elite quad-core i5 PC and absolutely beautiful Dell 24" display at a really great price. They packed the PC and monitor very well - the PC and monitor made it all the way across the country from CA to Vermont! My advice is to reach out to Maria at ReUseTek directly via their website and she will give you the best deal on their current inventory.

I had hands down the best experience with Omar. Super informative. I told him that I wanted a…read morecomputer to take home today financed for 3 months interest free. If you go in knowing about computers perfect. If not Omar will help you in a way these big box retailers don't. Overall I got a great price a sick custom built computer. Going to send all my people here.

A diamond in the ruff. I just picked up a MacBook Air and am super happy with it. They're super…read morefriendly and have tons of high quality products for dirt cheap.