This dealership has restored my faith! The staff is so…read morewelcoming and friendly. They have really nice loaner cars, I didn't want my car back after driving them. They were very helpful, professional, knowledgeable, and went above and beyond to make sure my car was good as new and I was happy and safe to be on the road. I can't say enough good things about this place. Thank you Dominic and all the other staff members at Douglas Volkswagen, I am another loyal and happy customer.

Extremely disappointing experience with Douglas Motors VW…read more I truly regret buying my 2021 Volkswagen Atlas from Douglas Motors Corp. Less than a year after purchase, the check engine light came on, and after several visits, I was told there was carbon buildup on the intake valves -- a well-known issue in VW engines. What makes this worse is that when I first brought the car in, they cleared the warning light without doing any real repair, and told me everything was fine. The light came back the very next day. Then, instead of honoring their warranty or taking responsibility, they quoted me $1,400 + tax for a repair that should have been addressed during the warranty period. Communication with their staff was frustrating and inconsistent. Every time I tried to get straight answers, I got different excuses. The dealership seems more interested in pushing sales than standing behind the vehicles they sell. I've already filed a complaint with Volkswagen of America and the BBB because customers deserve honesty, not avoidance and blame-shifting. If you value transparency, accountability, and integrity -- please avoid this dealership. They treat customers like a problem, not a priority.

Duane and his crew are exceptional. I had a problem that they couldn't diagnose, and they didn't…read morecharge me, but told me to take it to the dealer, and the problem with the turbo was fixed under warranty. No charge. Not many places would do that. They'll continue to get my business going forward. Go to HP for quality service!

Duane is very experienced and seasoned expert car repair mechanic with extreme attention to detail…read more He is a very straightforward and honest about giving feedback/estimate on required repairs. Although sometimes you might feel that the cost of repair is on a higher side but trust me, it's worth it. I have been getting my Honda Civic serviced here for the last 5 years and he has certainly extended my cars life by a few more years. Great customer service with prompt service completion & follow ups after repairs. I highly recommend this place especially if you need a dependable car and to extend your cars life.

Caution, scam caution, save your money, go elsewhere this…read moreplace doesn't even deserve a star!!!!!!!!!caution do not buy used vehicles. This place is a scam. I bought a pre-certified owned vehicle and it had issues since day one and they never took care of the issues with the vehicle it was such a runaround and saying it's somebody issue and somebody and three managers later they were all useless shame, shame save your money go elsewhere They'll sell you anything, they didn't even disclose that I had an aftermarket camera in my vehicle if there's an issue the service center will give you the runaround 16 months without a front camera and then they damaged my vehicle when they tried to replace it Poor ownership doesn't take responsibility This place is a fraud.

My experience was absolutely AMAZING. Flemington did the absolutely most to get us into our dream…read morecar. Huge shout out to Ben, Dave, and Walter. Can't thank you guys enough!

They took great care of me and gave a fair deal. Highly recommend if you're looking for a car…read more Quality team, good cars, easy to work with.

If I could give six stars, I would. After a very frustrating car shopping process since we are in…read morethe middle of a pandemic, we got to Open Road and Jeff. We called and asked if they had the car we wanted ready to be picked up. Everyone was prompt and straightforward. Jeff called us back right away, walked us through the paperwork needed and even negotiated with us quickly. When we said we were buying it, he promptly sent us an email with what was needed and asked the service folks to get the car ready for us to pick up the next day. We had some questions on the paperwork and his colleague Brian was also incredibly helpful. The next day, we showed up and again everything was done the best way possible and in a timely fashion. We were in & our in an hour. Jeff even took the time to show us all the car bells & whistles before we drove away. Having called many other dealerships before, I was dreading this interaction. But Jeff made the process easy and straightforward. Answered all of our questions in a prompt and thorough manner and was a pleasure to talk to. Especially considering we bought a car over the phone without seeing it due to the pandemic. Highly recommend. Excellent service!

Took my Bronco over to have some scratches looked at. I had no appt. They looked at it even went as…read morefar as trying to buff them out. Super GREAT service. They really bend over backwards for you. HIGHLY recommend!!!

Needed windshield replacement for my Prius and not many shops around the area does this even though…read morethere are plenty of car repair options nearby. Got a quote from them and one other place and they both quoted under $500. Dropped car off early morning and Al calls me that afternoon after the job is done, about 1.5 hours earlier than he estimated. What stood out is he offered me a ride back home in the morning, which I didn't need because I live so close. I noticed my car parked in the back as I went to pick it up, but he drove it out front for me so it's easier for me to drive on the road back home. Definitely appreciate these helpful gestures and actions.

Pburg does things different. Makes the experience of going to get your car serviced way better…read more I love that the whole process is well documented and available to you electronically. That in itself is beyond worth it in terms of the experience. The transparency is what I value most. I had requested a tire rotation. I feel like most places, especially when they are busy, would just rotate the tires and call it a day. In this case, I was told they would not rotate my tires because my 2 back tires were super worn and wearing unevenly which would not be a benefit to my car if I rotated them. They made their recommendations and were not pushy at all about what I did or did not do for that matter. They told me they honor their estimates for 30 days (if memory serves me right) and that I could call ahead any time if I wanted to do any of the repairs that were not done then. I love the attention to detail too. I had come in right around Halloween so they left me some candy in the car when they were done! You know I will be back!

Always friendly and professional with highly experienced mechanics that will let you know…read moreexactly what's going on with your vehicle. I have recommended my family and numerous friends for service.

Whenever I have a breakdown or issue with my car the only place I go to is HMG. They pick me and…read moremake me feel special. I didn't understand exactly what was wrong and the owner Danielle helped me understand exactly what was wrong and what she needed to do. I would recommend this place to anyone including my family. I love how its a WOMAN owned shop. We need more woman in this field doing a great job.

Wonderful service. My wife loves that it is a female mechanic. Always takes time to explain what…read moreshe is doing and is extremely trustworthy.

My sister drove up from out of state to visit and, upon arriving, discovered that one of her tires…read morewas completely flat. We tried filling it with air, but it wouldn't hold, so I suggested this place. At first, I thought it was the same Ideal Tire I had patronized years ago under the previous owner, Frank, who operated here for a long time. When we arrived, I was surprised to see the building had been completely renovated and expanded beyond just tires. They now handle all kinds of engine work as well. The ownership has since changed and is now APAC-owned. The initial service technician had difficulty communicating with us while we asked questions, whether due to a language barrier or simply not wanting to engage much. After about 10 minutes, a younger employee named Joey came over to assess the situation. Long story short, my sister's tire was completely shredded. They replaced it with a used Pirelli tire, balanced it, and got her back on the road for $103.

My car hit a deer. I brought it in for a repair. The owner was incredibly skillful and…read moreprofessional. He gave an honest estimation, took extra effort to fix the problem rather than just ordering parts and replacing them. Great work! Highly recommend this place!