Caleb and the team at Walser Polar are awesome to work with. They were helpful in answering all my…read morequestions regarding buying a new Mazda and taking them for a test drive. The only reason I didn't go with them for my car purchase was that I found a more competitive offer at another dealership. Lovely lobby and waiting area as well for those getting their car serviced. I have in the past gotten my car serviced here but it was very expensive but the service was stellar!

Scam artists and thieves When I was buying my car and…read moresigning the papers, our car salesman was telling us how in 3 days we can give our car back full money back or within 30 days we can trade in. I verified that this car falls into that category. Sales rep said yes. My dad also verified and got the same answer. So I didn't think much of it. As now as I am having terrible time with my car and called them and they are ignoring me I resort to going back into my paperwork. I there I find that my car is now an as is deal. Which sucks because I don't remember signing that portion and how the sales rep would continue to flip the iPad away and only show it to me when I had to sign and of course everything is digital so I can look at it and deny it. Play the safe card and STAY AWAY FROM HERE

I am on my third leased Veloster, been driving Veloster's and working with Buerkle since 2012. I…read moreworked with Brian Armstrong this time as my last sales consultant is no longer working at this location. I had a long list of must haves since I've become a Veloster conuseur over the last four years. Brian not only filled my wish list but exceeded my expectations by finding a Veloster even more top shelf then I knew was possible! I'm not easy when it comes to my ride, I expect perfection in a car and Brian was fun as well as made it happen. I've enjoyed every visit to Buerkle from service visits to just checking in to see what the new line of Veloster's coming in have to offer. Buerkle will be stuck with me for years and it's their fault for keeping me in awesome, problem free cars and treating me like a good friend when I am there! Bravo again Buerkle, I didn't think it was possible but I love my new Turbo Veloster even more than my last one, you guys rock!

Purchased 2025 Tucson PHEV in May. When did you ever have to ask, "How is your HVAC system…read moreESPECIALLY for floor boards. I documented and THIS DEALERSHIP didn't allow me to work directly with the technician. Compare that with Morries - I absolutely recommend them- where the technician was honest with me that Hyundai F'ed up (MY word) their PHEV HVAC system - that the floor heat is prioritied last - when outdoor is under 20 degrees and lower don't expect floor heat. WHO EVER THOUGHT WE NOW NEED TO ASK if the heat will work in the winter? To add more facts: dashboard heat was 60 degrees warmer than the floor when all heat is directed to feet only (logged over 2 months with a meat thermometer) - I brought all my testing to LUTHER and they said - hybrids are known for this. NO THEY ARE NOT! My Lexus worked great. Regardless, it is working as designed. Although I purchased the 10 year service plan, Luther had made the sale and post sale - if you don't fit into their troubleshooting flow chart - get the customer out the door. Why i am not happy with Luther is the ego - that nothing I said mattered. ON THE OTHERHAND, Morries totally cared and agreed with everything I said BUT EXPLAINED to me what the criteria he needed to prove so that corporate would assist us. We own 2 Hyundais and the other isn't PHEV and works great. We were up for purchasing a car but FOR SURE NOT WITH LUTHER dealerships and not a Hyundai. Luther dealership FAILED to be honest during the sale. The PHEV HVAC system is a known customer complaint. Luther would only follow their process - that it is working as designed - however it certainly doesn't meet Minnesota requirements. My previous car was a Lexus Hybrid and LOVED IT! The only reason I let it go is it wasn't tall enough when competing with semi trucks and SUVs. So my suggestions is if working with Hyundai be sire the HVAC system works and no to Luther bit a HUGE YES to Morries.

the mechanic I had was great! not exactly sure who it was but I'm sure you'll be in good hands with…read moreany of them! 10/10 I will be coming back here

We worked with a few different employees of this business over a few days before purchasing a used…read morevehicle. Everyone was very nice, forthcoming, and helpful. The only issue we had is that a few of the cars we'd seen online were no longer available when we went to view them - it would be good if those pending sale were marked as such to make shopping easier. Overall a fair car buying experience!

Took my car here yesterday for the first time, for an oil change. Asked them to check my tire…read morebecause it had a slow leak. They repaired the tire free of charge. Nice people, fast and friendly service, and the price was right!

Have always done the right thing for a fair price. They have done all of my service since moving…read morehere five years ago. Highly recommend this to all.

Excellent and professional customer service. Not your typical car dealer. Salesperson was very…read moreknowledgeable and helped every step of the way. A very pleasant experience.

They did NOT do the 60,000 mile services…read more Car needed spark plugs and an oil change. Neither were done.

I came here to get a bolt extracted. I was doing a DIY strut replacement on my Honda CRV but one of…read morethe bolts was rusted in place and I couldn't get it. They were able to help me out. They were helpful about it and they even put in the part I had already purchased, which was helpful. Kyle was the guy I talked to and he was great rate was $$180 an hour, which is a little more than I was hoping for, but you get what you paid for. I need more service. I'll be back here.

Absolutely amazing!…read more I was skeptical going to an auto shop connected to a gas station but I'm SOOO glad I did. WHAT HAPPENED: I blew out a run flat on an AWD vehicle in the evening not long before closing time. I called several large chains who specialize in tires closer to my flat location who all told me crazy things from "they didn't have the equipment to take my tire off and they'd have to cut it off and replace it with a regular tire" to "I could play for a regular set of tires then but a set of run flats when they ordered some" (aka pay for two sets of tires). HOW THEY HELPED: I called North Oaks Auto Service at the urging of a friend. Josh assured me they could handle my tire no problem and waited for me to arrive despite the fact he was getting ready to close. While they didn't have 4 tires that would fit my car they were able to get 4 tires in first thing the next morning and have me on my way by 10am! Amazing service and customer service. Competitive price. Super friendly team. Would completely trust them with my car again.

I brought my van to Always Automotive this fall because it developed a misfire over 60 mph. I left…read moreit that day with a 100% smooth idle, no other symptoms. They replaced coil pack #5 (the misfire), installed all-new spark plugs -- I had said yes, but asked them to check first because I was almost sure they had been done the previous summer. That's on me for not calling my ex-husband (a mechanic who had done all previous work on my van) to confirm. He had replaced them with platinum Champions, but they still swapped them for cheap ones. They also found a leaky transmission line and a few other small things -- total was $1,200. When I picked it up the next day, it immediately started shuddering while stopped, RPMs shooting up with my foot on the brake. I called and was told that was normal after a computer reset and to wait 30-50 miles. But it continued the whole time -- hesitations, no acceleration, gas mileage dropped from 20+ MPG to 14. When I brought it back the first time, I asked if it could be an air leak. They said no, they tested for that after finishing. They just reset the computer again. Still no improvement. It got worse. I called my mechanic ex-husband to listen -- he said it sounded like an air leak. I brought it back a second time and left it for a few hours. They "tested vacuum lines again" and rechecked their work. Told me nothing was wrong. I was then told I was "overly sensitive," or it was because I used the A/C in the cold... I was told over and over that I must've broken something else -- a secondary issue they couldn't find. Shane told me to "drive it until it breaks" and "call if it got worse." It only got worse. I called, they said drop it off. I brought a 15-second video. Shane glanced at it and refused to watch it, raised his voice, said he knew exactly what was wrong with that vehicle. I started crying at some point. He said, "I'm not trying to be an asshole"--but if you have to say that, maybe you are. He then insisted I take the courtesy car even though I said no multiple times, and told me he'd call in a few hours. I didn't hear from him the rest of the day, or the next day. On day 3 around 1pm, he called saying he needed the courtesy car "now." ASAP I was so uncomfortable to go back I got a guy friend to go with and recorded the conversation. Shane was magically polite. Said he rechecked all of his shops work -- except opening the intake again. Told me that if the next shop found the problem and it was his fault, he'd gladly pay the bill. (I have this recorded.) But it drove exactly the same. My friend and I called again -- his wife said they "wiped their hands of me and my vehicle," and again said they'd pay the bill if it turned out to be something caused by them -- but they were confident it wasn't. Mind you, they Did not answer my calls, I had to use another phone to call. So I took my car to Langness Ent. They called laughing Within 20 minutes, they found the issue: a damaged vacuum line with 3 out of 4 internal wires broken -- one wide open. It was clearly damaged during dis and/or reassembly.I understand and expect things to break on an older car I don't care and wouldn't have-- but it was obviously caused during the repair. They had claimed to test it multiple times. I would've gladly paid to fix it if they had found it. The damage was there the moment I left their lot and just got worse. My car has never driven the same -- months of poor air/fuel ratio did a number on it and caused a tick. **I called nobody answered and I left a voicemail. Asking them to call me before I made a review.. Shane called. I didn't ask them to pay the $130 I simply told him what the problem had been-- I just wanted acknowledgment and basic respect. Instead, Shane got pissy and claimed he "went above and beyond" by checking it three times and loaning me a car (That I tried to refuse multiple times) He asked if I was threatening his business, then said he didn't care if I left a bad review because "people know him," and that he wasn't going to "kiss my ass." (Thats recorded) I do not recommend

Came here for an oil change and had them take a look over the car. I had questions about if I…read moreneeded an alignment or wheel bearing and I had questions about my struts. The shop staff are super friendly. I absolutely am in love with the staffs dog, Lou. He is the sweetest boy ever!! The shop is super nice inside and the waiting chairs are comfortable and nice. Very clean place. Highly recommend. The inside of the building is beautiful, and the woodworking is very pleasing to the eyes. I am beyond happy with my experience here. 5/5 stars.

highly recommended nick he actually listens to what you want and is honest I would definitely go…read moreback

Chris Doffing at White Bear Acura was phenomenal. This was my first time purchasing a car. I don't…read morelive close to White Bear Acura but chose this dealership solely because of Chris. He went above and beyond to answer my questions, gather information for me, discuss pricing and deals, and guide me seamlessly through the process. His mannerisms eased my stress, and he always had a plan or solution in place while remaining flexible and open minded to my requests. I would highly recommend requesting Chris if you are looking at Acura. His communication, execution, and personality made all the difference during my car search and purchase. Thank you Chris!